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138 results for Desktop Support Analyst in Usa

Linux Systems Administrator
  • Salt Lake City, UT
  • onsite
  • Permanent / Full Time
  • 115000 - 130000 USD / Yearly
  • We are looking for a Linux Systems Administrator to support and strengthen critical infrastructure in Salt Lake City, Utah. This role focuses on keeping Linux-based environments stable, secure, and efficient while helping resolve technical issues across systems and networks. The ideal candidate brings practical administration experience, sound networking knowledge, and a proactive approach to reliability and operational improvement.<br><br>Responsibilities:<br>• Administer Linux servers by handling installation, configuration, routine maintenance, and ongoing operational support.<br>• Investigate and resolve issues affecting operating systems, applications, hardware, and network connectivity to reduce service interruptions.<br>• Oversee core network components such as switches, routers, firewalls, and secure remote access solutions.<br>• Apply security best practices by managing patching, permissions, account access, and system hardening measures.<br>• Support backup operations, recovery testing, and disaster preparedness efforts to protect business data and continuity.<br>• Track system health and performance, identify bottlenecks, and recommend upgrades or optimization opportunities.<br>• Create and update technical documentation for infrastructure, procedures, and support activities.<br>• Partner with IT colleagues and assist end users while contributing to infrastructure initiatives and operational projects.
  • 2026-10-22T00:00:00Z
Integration Developer/Analyst
  • Madison, WI
  • onsite
  • Temporary to Hire
  • 40 - 50 USD / Hourly
  • <p>We are seeking an Integration Developer/Analyst to help develop, maintain, and troubleshoot integrations between enterprise applications and third-party systems. This role is ideal for someone with a foundation in system integration, APIs, data transformation, and SQL who is eager to learn new technologies and grow their technical skills.</p><p>You will collaborate with technical teams, business users, and external vendors to understand integration needs, map data, resolve issues, and ensure information flows accurately and securely between systems. Experience with Boomi is not required; training and knowledge sharing will help you learn the platform.</p><p>Key Responsibilities</p><ul><li>Develop, maintain, and troubleshoot integrations between enterprise applications and external systems.</li><li>Learn and work with the Boomi integration platform to support data flows and integration processes.</li><li>Work with REST/SOAP APIs, JSON, XML, and vendor-provided data files.</li><li>Map, transform, and validate data to ensure accurate information exchange between systems.</li><li>Use Postman and similar tools to test APIs and troubleshoot integration issues.</li><li>Write and troubleshoot SQL queries, stored procedures, and database functions.</li><li>Use JavaScript or Python to support scripting, automation, and custom integration logic.</li><li>Collaborate with internal business users to gather requirements and understand business needs.</li><li>Coordinate with third-party vendors and technical teams to resolve integration issues.</li><li>Document integration processes, requirements, and solutions.</li><li>Follow data security practices and support secure data exchange.</li></ul><p><br></p>
  • 2026-10-28T00:00:00Z
Maritime: Charter Desk Analyst
  • New York, NY
  • onsite
  • Permanent / Full Time
  • 75000 - 95000 USD / Yearly
  • <p><strong>Maritime: Charter Desk Analyst</strong></p><p><br></p><p>Our client, a global leader in the maritime industry, is expanding its New York City team. This Analyst will support the commercial and freight trading desks through analysis of vessel availability, freight rates, bunker fuel costs, and charter party agreements.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Market Analysis:</strong> Track and analyze shipping freight rates, spot/time charter markets, and rival fixture data (e.g., dry bulk, tanker, or container sectors).</li><li><strong>Commercial Support:</strong> Assist senior charterers and brokers in evaluating freight calculations, voyage estimates, and laytime/demurrage calculations.</li><li><strong>Data Management:</strong> Maintain internal databases, tracking sheets, and market intelligence reports regarding fleet movements and port congestions.</li><li><strong>Liaison:</strong> Coordinate with operations, marine, and trade teams to ensure smooth post-fixture execution.</li></ul><p><br></p><p><br></p><p><br></p>
  • 2026-11-03T00:00:00Z
Tier 2 Support - On-boarding Specialist
  • Broken Arrow, OK
  • onsite
  • Temporary / Contract
  • 0 - 0 USD / Yearly
  • <p>We are looking for an experienced Tier 1 or 2 Support candidate, who will be working as an on-boarding Specialist to join a Contract assignment in Broken Arrow, Oklahoma. This role is ideal for an IT specialist who can provide hands-on technical assistance across desktop support, workstation deployment, and basic network connectivity in on-site environments. The position will focus on helping new client locations get up and running smoothly while delivering dependable day-to-day technical support.</p><p><br></p><p>Responsibilities:</p><p>• Provide on-site technical support for new client onboarding engagements, ensuring systems and user equipment are ready for business use.</p><p>• Configure, deploy, and troubleshoot desktop and laptop systems running Windows 10 and Windows 11.</p><p>• Set up PCs, peripherals, and related hardware while verifying proper connectivity and functionality.</p><p>• Assist with basic network support tasks, including working with Ubiquiti UniFi and SonicWall firewall environments.</p><p>• Support users with general IT issues, resolving escalated incidents and identifying practical solutions.</p><p>• Coordinate with internal and client-side teams to maintain progress on onboarding activities and technical readiness.</p><p>• Perform system checks, document completed work, and confirm that installed technology meets operational needs.</p><p>• Provide support related to SharePoint access and general usage as part of the onboarding process.</p>
  • 2026-11-04T00:00:00Z
IT Service Desk Manager
  • Green Bay, WI
  • onsite
  • Permanent / Full Time
  • 100000 - 130000 USD / Yearly
  • <p>Robert Half is partnering with a company in the Green Bay area to help them hire an experienced IT Service Desk Manager. Technology is a critical part of the business, and this position plays a key role in making sure employees have reliable, secure, and well-supported systems to do their jobs. This person will lead the team responsible for end-user technology and support services while also driving infrastructure initiatives, operational improvements, and long-term technology planning.</p><p><br></p><p>The role is a blend of people leadership, service delivery, project ownership, and infrastructure oversight. Success comes from building a strong team, maintaining high service levels, and identifying opportunities to improve both technology and processes across the organization.</p><p><br></p><p><strong>Responsibilities</strong></p><p>You&#39;ll oversee the day-to-day delivery of IT support services, ensuring issues are resolved efficiently and escalations receive appropriate attention. You&#39;ll help establish priorities for the team, monitor performance, and create an environment focused on accountability, collaboration, and continuous improvement.</p><p><br></p><p>You&#39;ll also help guide infrastructure decisions and technology investments, balancing operational needs with long-term strategy. This includes evaluating new solutions, managing vendor relationships, participating in budgeting activities, and helping leadership make informed technology decisions.</p><p><br></p><p>Project work is a significant part of the position. You&#39;ll partner with stakeholders to evaluate requests, prioritize initiatives, and move projects from planning through implementation. This includes participating in business continuity and disaster recovery efforts, technology lifecycle planning, and broader infrastructure initiatives.</p><p><br></p><p>In addition, you&#39;ll work closely with teams across the business to improve processes, strengthen service delivery, and ensure IT remains aligned with organizational goals.</p>
  • 2026-10-23T00:00:00Z
PC Technician
  • Kettering, OH
  • onsite
  • Temporary to Hire
  • 0 - 0 USD / Yearly
  • <p>We are looking for a PC Technician to support a large-scale device refresh initiative. This contract opportunity with potential for a permanent role is ideal for someone who enjoys hands-on technical work, organized deployment activity, and solving workstation issues in a fast-paced environment. The position will focus on preparing, upgrading, and deploying devices across multiple facilities while helping ensure staff have properly configured equipment for daily operations.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and install workstation setups at assigned facilities, ensuring each area is ready for device deployment and end-user use.</p><p>• Upgrade existing computers from Windows 10 to Windows 11 and perform imaging tasks for legacy hardware that will remain in service.</p><p>• Replace or redeploy non-clinical equipment based on provided asset guidance, including determining which devices should be retained, reassigned, or removed from use.</p><p>• Configure clinical workstations and laptops as thin clients by installing IGEL and supporting desktop virtualization standards across applicable devices.</p><p>• Apply accurate device naming conventions and verify asset information so equipment is properly identified within organizational systems.</p><p>• Assist with basic peripheral connectivity such as monitors, keyboards, mice, and other plug-and-play components during workstation deployment.</p><p>• Evaluate hardware placement needs and make practical recommendations on where older and newer devices should be allocated between clinical and non-clinical environments.</p><p>• Support daily rollout coordination by reviewing upcoming device schedules, confirming deployment readiness, and helping maintain progress against project timelines.</p><p>• Provide team lead support when needed by guiding workflow, organizing next-day priorities, and helping ensure deployment activities are completed efficiently</p>
  • 2026-11-02T00:00:00Z
PC Technician
  • Nashville, TN
  • onsite
  • Temporary / Contract
  • 19 - 21 USD / Hourly
  • <p>Robert Half is currently seeking a Contract PC Technician to join our client&#39;s IT support team. As a Contract PC Technician, you will be responsible for providing essential technical support, maintaining desktop systems, and ensuring the efficient operation of PCs within the organization. This is a contract position that offers an exciting opportunity to work with a respected company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Hardware Support:</strong> Install, configure, and troubleshoot desktop computers, laptops, and peripherals (e.g., printers, monitors) to ensure they function correctly.</li><li><strong>Software Installation:</strong> Install, update, and maintain software applications, operating systems, and security patches on desktop systems.</li><li><strong>Technical Support:</strong> Provide technical assistance to end-users, diagnosing and resolving hardware and software issues in a timely manner.</li><li><strong>Hardware Maintenance:</strong> Perform hardware upgrades, repairs, and preventive maintenance on PCs, ensuring optimal performance and reliability.</li><li><strong>Inventory Management:</strong> Maintain accurate records of PC hardware and software assets, including tracking and procurement of new equipment as needed.</li><li><strong>User Training:</strong> Assist end-users in understanding and using software applications and provide guidance on best practices for PC usage.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and common issues for future reference.</li><li><strong>Security Compliance:</strong> Ensure that PCs are in compliance with security policies, including antivirus and system security updates.</li></ol><p><br></p>
  • 2026-11-03T00:00:00Z
IT Support/Inventory Technician
  • Smyrna, GA
  • onsite
  • Temporary / Contract
  • 25 - 27 USD / Hourly
  • <p><strong>Overview</strong></p><p>We are seeking a Support Desk &amp; Inventory Technician to support end-user technology, device deployment, and IT asset management. This role is responsible for the full lifecycle of company hardware, including ordering, inventory tracking, deployment, refreshes, returns, and shipping coordination. The position also provides Tier 1/Tier 2 support for Windows devices and Microsoft 365 applications while assisting with onboarding, offboarding, and basic Microsoft 365 and Entra ID administration.</p><p><br></p><p>This is an excellent opportunity for an IT professional who enjoys a mix of hands-on hardware support, help desk troubleshooting, inventory management, and user administration.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Configure, deploy, refresh, and support laptops and other end-user devices using Microsoft Autopilot.</li><li>Manage the full lifecycle of IT assets, including inventory tracking, equipment preparation, shipping, receiving, and redeployment.</li><li>Maintain accurate asset records, including device ownership, status, and lifecycle information.</li><li>Provide Tier 1 and Tier 2 support for Windows devices, Microsoft 365 applications, and common end-user technology issues.</li><li>Troubleshoot hardware, software, access, and connectivity problems, escalating complex issues when appropriate.</li><li>Support employee onboarding and offboarding, including device provisioning, account setup, equipment recovery, and device reimaging.</li><li>Perform routine Microsoft 365 and Entra ID administration, including user provisioning, password resets, license assignments, and group management.</li><li>Assist with Microsoft 365 security and access management activities, including group policies and conditional access controls.</li><li>Document support procedures and technical solutions to improve operational efficiency and knowledge sharing.</li><li>Leverage AI and emerging technologies to streamline workflows, improve operational processes, and support continuous improvement initiatives.</li></ul>
  • 2026-10-28T00:00:00Z
Tier II Helpdesk
  • Bedford, MA
  • onsite
  • Temporary / Contract
  • 32 - 35 USD / Hourly
  • We are looking for a Tier II Helpdesk specialist to deliver responsive technical support for a growing organization in Bedford, Massachusetts. This Long-term Contract position is ideal for someone who enjoys working in a fast-moving environment, providing high-touch service, and helping employees stay productive across day-to-day technology needs. The role will play an important part in supporting workforce growth through onboarding activities while also contributing to office-related IT coordination and end-user support.<br><br>Responsibilities:<br>• Deliver first- and second-level technical assistance for employee issues involving computers, software, mobile devices, and connectivity.<br>• Diagnose and resolve problems across Windows environments and Microsoft 365 applications, including Outlook, Teams, OneDrive, SharePoint, Word, Excel, and PowerPoint.<br>• Prepare technology for new hires and departing employees by setting up accounts, configuring laptops, assigning access, and installing required applications.<br>• Manage incoming requests through the ticketing platform and ensure incidents are addressed within defined service expectations.<br>• Maintain user identities and permissions within Active Directory, Azure AD, and the Microsoft 365 administration portal.<br>• Carry out routine endpoint upkeep, system updates, and checks related to security and compliance standards.<br>• Support meeting room technology and conferencing platforms, including Teams Rooms, Zoom, and related audio/visual equipment.<br>• Track hardware inventory, monitor asset status, and assist with device replacement planning throughout the equipment lifecycle.<br>• Create accurate support documentation by recording resolutions, updating troubleshooting steps, and contributing to internal knowledge resources.<br>• Assist with IT needs tied to organizational growth and office relocation activities, ensuring a smooth experience for employees during transitions.
  • 2026-10-27T00:00:00Z
L2 IT Support Specialist
  • Boothwyn, PA
  • onsite
  • Temporary / Contract
  • 28.5 - 33 USD / Hourly
  • We are looking for a Contract L2 IT Support Specialist to deliver advanced technical support for employees in Pennsylvania, while helping keep day-to-day technology operations stable and efficient. This role serves as a key escalation point for complex end-user issues and contributes to the administration of systems, devices, and core business applications across multiple locations. The position also works closely with internal teams and external service partners to support infrastructure improvements, site growth, and broader IT initiatives.<br><br>Responsibilities:<br>• Resolve escalated support requests involving desktops, laptops, printers, mobile devices, and related hardware that require Tier II technical expertise.<br>• Diagnose and correct issues affecting Windows environments, endpoint performance, application functionality, network access, and user connectivity.<br>• Provide both onsite and remote assistance to employees across corporate and branch locations, ensuring timely and attentive service.<br>• Administer user accounts, access rights, security groups, and identity-related tasks within Active Directory and Microsoft Entra ID.<br>• Support endpoint management, device security controls, and Windows-based infrastructure in coordination with internal standards and operational needs.<br>• Assist with Azure administration and hybrid cloud support activities, including troubleshooting access and environment-related issues.<br>• Investigate network-related problems involving TCP/IP, wireless connections, remote access, and overall branch connectivity.<br>• Support enterprise applications and other operational platforms by handling incidents, upgrades, testing, and vendor coordination.<br>• Manage imaging, deployment, replacement, repair, and tracking of IT hardware while maintaining accurate asset inventory and documentation.<br>• Contribute to office expansions, branch integrations, infrastructure enhancements, and technology standardization efforts, including recommendations for improved tools and solutions.
  • 2026-11-06T00:00:00Z
IT Support
  • Albuquerque, NM
  • onsite
  • Temporary / Contract
  • 0 - 0 USD / Yearly
  • <p>Our client is seeking an IT Support Technician to support workstation deployment, device imaging, asset management, and end-user technology readiness. </p><p>This role is ideal for an IT professional with hands-on experience supporting desktops, laptops, and device deployments, or a highly motivated IT support professional looking to grow their skills in Microsoft Intune and endpoint management.</p><p>The primary focus of this role is staging, imaging, configuring, and deploying end-user devices while maintaining accurate asset records and ensuring a smooth technology deployment experience. The individual may also assist with service desk activities, including hardware troubleshooting, printer support, equipment upgrades, and workstation replacements.</p><p>Key Responsibilities</p><p>• Configure, image, stage, and deploy desktops, laptops, and mobile devices for end users.</p><p>• Support workstation lifecycle management, including new deployments, upgrades, refreshes, and replacements.</p><p>• Utilize Microsoft Intune to deploy operating system images, applications, updates, and configurations.</p><p>• Assist with endpoint and workstation management within an Intune-managed environment.</p><p>• Maintain accurate asset inventory and device tracking records.</p><p>• Support software deployment and installation activities.</p><p>• Perform testing and quality assurance checks prior to device deployment.</p><p>• Document deployment activities, configurations, and inventory updates.</p><p>• Assist with routine service desk requests, including: </p><p>o PC and laptop troubleshooting</p><p>o Printer setup and support</p><p>o Peripheral installation and configuration</p><p>o Hardware upgrades and replacements</p><p>o Basic software support</p><p>• Track and manage work requests through ticketing and asset management systems.</p><p>• Follow established IT security, compliance, and operational procedures.</p><p>Other duties as needed</p>
  • 2026-10-21T00:00:00Z
IT Support
  • Pasadena, CA
  • onsite
  • Temporary / Contract
  • 32 - 40 USD / Hourly
  • <p>Our client is seeking an IT Support Analyst to provide Tier 1 and Tier 2 support in a Microsoft-focused environment. This role is responsible for troubleshooting technical issues, supporting end users, managing accounts and devices, and ensuring a positive customer experience.</p><p><br></p><p><strong>Day-to-Day Responsibilities</strong></p><ul><li>Resolve 10-15 support tickets per day</li><li>Provide Tier 1 and Tier 2 desktop support</li><li>Troubleshoot hardware, software, and access issues</li><li>Provision and deploy laptops, workstations, and mobile devices</li><li>Manage user onboarding and offboarding</li><li>Administer Microsoft 365 accounts and licenses</li><li>Support Active Directory user management and permissions</li><li>Assist with Identity &amp; Access Management (IAM) and MFA support</li><li>Provide SharePoint access and basic troubleshooting</li><li>Escalate complex issues and collaborate with IT team members</li></ul>
  • 2026-10-24T00:00:00Z
IT Support
  • San Jose, CA
  • onsite
  • Temporary / Contract
  • 27.7115 - 32 USD / Hourly
  • We are looking for a detail-oriented IT Support specialist to deliver responsive technical assistance and maintain smooth day-to-day technology operations for employees in California. This Contract position is ideal for someone who enjoys solving end-user issues across devices, applications, and access management while contributing to a dependable support environment. The role will work closely with internal IT teams to handle device setup, user lifecycle support, security-related tasks, and operational improvements.<br><br>Responsibilities:<br>• Deliver hands-on support for end users experiencing issues with Windows and macOS computers, accessories, and common workplace technology.<br>• Diagnose and resolve problems involving Microsoft 365 tools such as Outlook, Teams, OneDrive, and SharePoint to minimize disruption to daily work.<br>• Administer user access by assisting with account setup, password support, and application permissions through Entra ID, Active Directory, and Okta.<br>• Support endpoint management activities including device enrollment, configuration updates, software distribution, and compliance actions using Microsoft Intune.<br>• Investigate and address technical issues related to hardware, installed applications, network connectivity, printers, and meeting room equipment.<br>• Prepare, image, deploy, replace, and troubleshoot laptops and other assigned devices to support employee productivity.<br>• Coordinate IT tasks tied to employee onboarding and offboarding, ensuring timely setup and recovery of systems and equipment.<br>• Contribute to patching efforts, endpoint remediation, and other security-focused activities to help maintain a stable and secure environment.<br>• Manage incoming service desk requests with accurate documentation, clear user communication, and timely escalation of advanced issues to specialized teams.<br>• Assist with operational IT initiatives such as onboarding readiness, hardware refresh efforts, and other client services projects as needed.
  • 2026-11-02T00:00:00Z
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