We are looking for a dependable Help Desk/Desktop Support Analyst to join a manufacturing organization in Saint Louis, Missouri. This contract opportunity with permanent potential is ideal for someone who enjoys solving technical issues, supporting end users, and delivering a high level of customer service in a hands-on environment. The person in this role will assist with day-to-day desktop support, device setup, account access, and user onboarding while helping employees stay productive across common business technologies.<br><br>Responsibilities:<br>• Deliver technical assistance to employees through both desk-side and remote support for a wide range of hardware, software, and access-related issues.<br>• Investigate and resolve incidents involving desktops, laptops, mobile devices, printers, and other workplace technology equipment.<br>• Set up, configure, and maintain Windows and macOS systems along with essential business applications such as Microsoft 365.<br>• Support users with connectivity challenges, including wireless access and basic network-related troubleshooting.<br>• Prepare and deploy new computers by imaging devices, installing required software, and confirming proper system configuration.<br>• Administer user accounts and access permissions in directory services and other internal platforms as needed.<br>• Record support requests, troubleshooting steps, and final resolutions accurately within the service desk ticketing system.<br>• Keep the technical support area organized and monitor equipment inventory to help ensure devices and accessories are properly tracked.<br>• Guide employees on everyday technology best practices, including safe computing habits and general security awareness.<br>• Assist with new employee technology setup and orientation, including workstation readiness and initial IT support needs.
We are looking for a Help Desk/Desktop Support Analyst to deliver hands-on technical support for a manufacturing environment in South Portland, Maine. This contract opportunity with potential for a permanent role is suited for someone who enjoys solving day-to-day user issues, preparing devices for deployment, and helping maintain a reliable and secure desktop environment. The position will work closely with internal IT staff to keep end users productive while supporting operational technology needs across the business.<br><br>Responsibilities:<br>• Provide front-line technical assistance for desktops, laptops, printers, mobile devices, and related software used by employees.<br>• Investigate and close service desk tickets efficiently, ensuring users receive clear updates and timely resolution to support requests.<br>• Perform operating system upgrades to Windows 11 and assist with workstation migration activities as needed.<br>• Prepare equipment for end users by imaging, configuring, testing, and deploying computers and mobile hardware.<br>• Support remediation work tied to security observations by addressing vulnerabilities and applying approved fixes in coordination with IT and security teams.<br>• Contribute to software compliance efforts by reviewing license usage, helping remove unused applications, and supporting audit readiness.<br>• Record completed work, technical findings, and device details accurately while keeping inventory information up to date.<br>• Partner with colleagues on improving desktop support practices, streamlining issue resolution, and enhancing the overall user experience.
We are looking for a Help Desk/Desktop Support Analyst to provide frontline technical assistance for retail kiosk environments in New York, New York. This Long-term Contract position focuses on maintaining reliable day-to-day system performance, responding quickly to user-reported issues, and helping store teams keep devices operational during business hours. The ideal candidate is comfortable working with Windows-based systems, handling service desk activity, and applying practical troubleshooting methods to resolve hardware and connectivity concerns.<br><br>Responsibilities:<br>• Oversee kiosk status dashboards and respond to system-generated alerts throughout retail operating hours to help maintain service availability.<br>• Conduct routine daily checks to confirm kiosks are functioning properly and verify performance after updates or changes are applied.<br>• Serve as the first point of contact for technical problems involving unresponsive screens, network interruptions, offline equipment, and peripheral malfunctions.<br>• Investigate and address incidents by following documented support procedures, using administrative tools, and performing basic device-level diagnostics.<br>• Guide store personnel through practical recovery steps such as restarting equipment, restoring wireless connections, cycling power, and maintaining camera cleanliness.<br>• Document support activity in the ticketing system and ensure issues are tracked, updated, and escalated when needed.<br>• Assist with Windows-based desktop and kiosk support tasks to promote stable operation across the retail environment.
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance to employees across sites in Winters, California. This Long-term Contract position is ideal for someone who enjoys solving desktop and workstation issues, supporting end users with professionalism, and keeping service requests moving efficiently from intake through resolution. The role offers the opportunity to build experience across hardware, software, device setup, and day-to-day IT operations while working closely with the broader technology team.<br><br>Responsibilities:<br>• Serve as the first point of contact for incoming technical support requests and deliver timely assistance for computer and workstation issues.<br>• Record, track, and update service desk tickets with clear notes, resolution details, and status changes until completion.<br>• Escalate more complex incidents to senior IT staff when appropriate while contributing support on advanced cases to expand technical knowledge.<br>• Install, configure, and maintain desktops, laptops, handheld devices, and Windows-based operating systems for end users.<br>• Transfer user files and settings securely from existing equipment to replacement devices during refreshes and deployments.<br>• Communicate directly with employees to explain solutions, provide updates, and confirm that issues have been resolved satisfactorily.<br>• Support assigned IT initiatives and travel to multiple facilities or plant locations as needed to complete onsite work.<br>• Perform routine equipment and infrastructure upkeep, including inspecting and replacing filters or components associated with designated network or computer hardware.<br>• Troubleshoot hardware and software problems independently, verify completed work for accuracy, and assist with additional technology-related duties as assigned.
<p>Our client is looking for a Help Desk/IT Support Specialist to provide responsive technical support for employees in the Salt Lake area. This Long-term Contract position is ideal for someone who can quickly become a dependable point of contact for day-to-day IT issues while helping maintain a stable, secure, and productive user experience. The role supports a manufacturing organization and offers the opportunity to work closely with end users while contributing to reliable technology operations across multiple sites.</p><p><br></p><p>Responsibilities:</p><p>• Deliver front-line technical assistance for hardware, software, and access-related issues affecting office and plant-based employees.</p><p>• Diagnose and resolve desktop, laptop, peripheral, and Microsoft Windows problems to minimize user downtime.</p><p>• Administer user accounts and permissions in Active Directory and support core Microsoft 365 Enterprise services.</p><p>• Provide device support and enrollment assistance through Intune, including basic configuration and troubleshooting activities.</p><p>• Investigate routine network connectivity issues and coordinate with broader IT teams when escalation is needed.</p><p>• Guide employees on effective use of workplace technology by offering clear end-user training and practical support.</p><p>• Track, prioritize, and document support requests to ensure timely follow-up and consistent service delivery.</p><p>• Assist with operational IT activities that help senior team members focus on larger infrastructure, cybersecurity, and service improvement efforts.</p>
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in Salinas, California. This Long-term Contract position is ideal for someone who enjoys resolving day-to-day hardware, software, and access issues while delivering responsive customer service. The role focuses on supporting Microsoft Windows environments, handling service desk requests, and keeping employees productive through timely troubleshooting and issue resolution.<br><br>Responsibilities:<br>• Provide front-line technical assistance for desktop, laptop, and peripheral issues reported by end users.<br>• Respond to service desk requests, document work performed, and follow through to ensure problems are fully resolved.<br>• Troubleshoot Microsoft Windows 10 and related system issues to restore normal user operations quickly.<br>• Support account access needs, including user setup, password assistance, and permissions work within Active Directory.<br>• Diagnose and resolve basic software, hardware, and connectivity problems using established support procedures.<br>• Escalate more complex incidents when needed and collaborate with other IT team members to reach timely solutions.<br>• Install, configure, and maintain standard workstation applications and system settings in a Windows environment.
We are looking for a Business Analytics/Data Analyst to support data-driven decision-making for a Contract position based in Arlington, Texas. This role focuses on transforming complex contract and business data into clear insights that improve reporting, compliance awareness, and operational performance. The ideal candidate will combine strong analytical capability with business intelligence expertise to interpret trends, validate information, and deliver actionable recommendations.<br><br>Responsibilities:<br>• Analyze business and contract-related data to identify patterns, exceptions, and opportunities for improved decision-making.<br>• Build and maintain business intelligence reports, dashboards, and visual summaries that present findings clearly to stakeholders.<br>• Review commercial contract information and related records to support audits, data validation, and reporting accuracy.<br>• Extract, organize, and abstract data from multiple sources to create reliable datasets for analysis and business review.<br>• Use analytical tools to evaluate performance metrics, contract terms, and operational results across key business areas.<br>• Partner with internal teams to clarify reporting needs, refine data requirements, and provide insight into business trends.<br>• Monitor data quality by investigating inconsistencies, resolving discrepancies, and promoting accurate documentation standards.<br>• Prepare concise summaries and recommendations that help leadership understand risks, results, and areas for improvement.
We are looking for a Business Analytics/Data Analyst to support data-driven decision-making for a contract assignment in Kentucky. This contract position is ideal for someone who is detail oriented and has strong analytical experience, with the ability to transform raw information into meaningful business insights. The role focuses on interpreting data, improving reporting accuracy, and delivering actionable intelligence that supports operational and performance goals.<br><br>Responsibilities:<br>• Analyze large and varied datasets to identify trends, patterns, and opportunities that support business decisions<br>• Build and maintain reports, dashboards, and recurring analyses using Microsoft SQL, Excel, and business intelligence tools<br>• Clean, validate, and organize source data to improve reliability, consistency, and reporting quality<br>• Develop productivity and performance metrics that help teams measure outcomes and track progress against objectives<br>• Partner with business stakeholders to gather reporting needs and translate them into clear analytical deliverables<br>• Perform ad hoc analysis to answer operational questions and provide recommendations based on findings<br>• Monitor data quality issues, investigate discrepancies, and resolve reporting variances in a timely manner<br>• Document data definitions, reporting logic, and analytical processes to support transparency and repeatability
<p>We are seeking an experienced Senior Investigator / QC Analyst for a 6-12 month <strong>contract </strong>opportunity supporting AML and financial crimes compliance initiatives. This role is responsible for conducting quality reviews of investigations, evaluating potentially suspicious activity, and ensuring regulatory and reporting standards are consistently met. The ideal candidate will have hands-on experience conducting AML investigations and a demonstrated history of preparing and filing Suspicious Activity Reports (SARs) and/or Unusual Activity Reports (UARs) as a regular part of their responsibilities, not solely exposure to the process. This position is 100% onsite in San Francisco during the initial training period and will transition to a hybrid schedule thereafter.</p><p><br></p><p>Key Responsibilities</p><ul><li>Perform quality control reviews of AML alerts, investigations, and case documentation for accuracy, completeness, and regulatory compliance.</li><li>Evaluate investigative findings and determine whether cases warrant escalation or additional review.</li><li>Assess potentially suspicious activity and make recommendations regarding SAR/UAR filings.</li><li>Review transaction activity, customer behavior, and supporting documentation to identify financial crime risks.</li><li>Ensure investigations and case decisions adhere to BSA/AML regulations, internal policies, and established procedures.</li><li>Document findings, risk assessments, and recommendations in a clear, concise, and defensible manner.</li><li>Provide feedback and guidance to investigators to improve case quality and consistency.</li><li>Support audit, regulatory, and compliance requests related to AML investigations and reporting.</li></ul><p>** If you're interested in this position, please apply to this position and contact Meaghan O'Brien: meaghan.obrien - at - roberthalf - .com with your word resume and reference job ID# Sr. Investigator Analyst **</p>
We are seeking an experienced Senior Investigator / QC Analyst for a 6-12 month contract opportunity supporting AML and financial crimes compliance initiatives. This role is responsible for conducting quality reviews of investigations, evaluating potentially suspicious activity, and ensuring regulatory and reporting standards are consistently met. The ideal candidate will have hands-on experience conducting AML investigations and a demonstrated history of preparing and filing Suspicious Activity Reports (SARs) and/or Unusual Activity Reports (UARs) as a regular part of their responsibilities, not solely exposure to the process. This position is 100% onsite in San Francisco during the initial training period and will transition to a hybrid schedule thereafter. <br> Key Responsibilities Perform quality control reviews of AML alerts, investigations, and case documentation for accuracy, completeness, and regulatory compliance. Evaluate investigative findings and determine whether cases warrant escalation or additional review. Assess potentially suspicious activity and make recommendations regarding SAR/UAR filings. Review transaction activity, customer behavior, and supporting documentation to identify financial crime risks. Ensure investigations and case decisions adhere to BSA/AML regulations, internal policies, and established procedures. Document findings, risk assessments, and recommendations in a clear, concise, and defensible manner. Provide feedback and guidance to investigators to improve case quality and consistency. Support audit, regulatory, and compliance requests related to AML investigations and reporting. ** If you're interested in this position, please apply to this position and contact Anabel Lopez-Horta at anabel.lopez-horta - at - roberthalf - .com with your word resume and reference job ID# Sr. Investigator Analyst **
<p>We are seeking an experienced Senior Investigator / QC Analyst for a 6-12 month <strong>contract </strong>opportunity supporting AML and financial crimes compliance initiatives. This role is responsible for conducting quality reviews of investigations, evaluating potentially suspicious activity, and ensuring regulatory and reporting standards are consistently met. The ideal candidate will have hands-on experience conducting AML investigations and a demonstrated history of preparing and filing Suspicious Activity Reports (SARs) and/or Unusual Activity Reports (UARs) as a regular part of their responsibilities, not solely exposure to the process. This position is 100% onsite in San Francisco during the initial training period and will transition to a hybrid schedule thereafter.</p><p><br></p><p>Key Responsibilities</p><ul><li>Perform quality control reviews of AML alerts, investigations, and case documentation for accuracy, completeness, and regulatory compliance.</li><li>Evaluate investigative findings and determine whether cases warrant escalation or additional review.</li><li>Assess potentially suspicious activity and make recommendations regarding SAR/UAR filings.</li><li>Review transaction activity, customer behavior, and supporting documentation to identify financial crime risks.</li><li>Ensure investigations and case decisions adhere to BSA/AML regulations, internal policies, and established procedures.</li><li>Document findings, risk assessments, and recommendations in a clear, concise, and defensible manner.</li><li>Provide feedback and guidance to investigators to improve case quality and consistency.</li><li>Support audit, regulatory, and compliance requests related to AML investigations and reporting.</li></ul><p>** If you're interested in this position, please apply to this position and contact Anabel Lopez-Horta at anabel.lopez-horta - at - roberthalf - .com with your word resume and reference job ID# Sr. Investigator Analyst ** </p>
<p>We are seeking an experienced Senior Investigator / QC Analyst for a 6-12 month <strong>contract </strong>opportunity supporting AML and financial crimes compliance initiatives. This role is responsible for conducting quality reviews of investigations, evaluating potentially suspicious activity, and ensuring regulatory and reporting standards are consistently met. The ideal candidate will have hands-on experience conducting AML investigations and a demonstrated history of preparing and filing Suspicious Activity Reports (SARs) and/or Unusual Activity Reports (UARs) as a regular part of their responsibilities, not solely exposure to the process. This position is 100% onsite in San Francisco during the initial training period and will transition to a hybrid schedule thereafter.</p><p><br></p><p>Key Responsibilities</p><ul><li>Perform quality control reviews of AML alerts, investigations, and case documentation for accuracy, completeness, and regulatory compliance.</li><li>Evaluate investigative findings and determine whether cases warrant escalation or additional review.</li><li>Assess potentially suspicious activity and make recommendations regarding SAR/UAR filings.</li><li>Review transaction activity, customer behavior, and supporting documentation to identify financial crime risks.</li><li>Ensure investigations and case decisions adhere to BSA/AML regulations, internal policies, and established procedures.</li><li>Document findings, risk assessments, and recommendations in a clear, concise, and defensible manner.</li><li>Provide feedback and guidance to investigators to improve case quality and consistency.</li><li>Support audit, regulatory, and compliance requests related to AML investigations and reporting.</li></ul><p>** If you're interested in this position, please apply to this position and contact Meaghan O'Brien: meaghan.obrien - at - roberthalf - .com with your word resume and reference job ID# Sr. Investigator Analyst **</p>
We are looking for an EDI Support Analyst to join our team in Pennsylvania on a contract basis with the potential for a permanent position. In this role, you will help keep electronic data exchange operations running smoothly by monitoring transaction activity, addressing processing issues, and supporting reliable communication with external partners. This position works closely with internal teams, customers, and suppliers to maintain accurate data flow and support ongoing EDI operations.<br><br>Responsibilities:<br>• Oversee daily electronic transaction activity to confirm documents are transmitted, received, and processed correctly<br>• Troubleshoot routine transaction errors, communication breakdowns, and exception conditions to restore normal processing<br>• Support standard EDI document types, including purchase orders, acknowledgments, invoices, advance ship notices, remittance details, and forecast-related transactions<br>• Assist with partner onboarding by coordinating testing and validating readiness for production exchanges<br>• Collaborate with customers, suppliers, and internal stakeholders to investigate and resolve document processing concerns<br>• Review system queues, alerts, and operational reports to identify issues early and take corrective action<br>• Verify data accuracy within transactions and research mismatches or missing information<br>• Keep support documentation, operating procedures, and trading partner records current and organized<br>• Participate in testing, upgrades, enhancements, user guidance, and continuous improvement efforts, escalating more complex issues when needed<br>• Provide off-hours support and travel occasionally based on business needs
<p>Are you a Business Analyst with experience in payroll, HR, or large-scale process change? We’re partnering with an aerospace organization in Plainville, Connecticut, to find a professional who can support an important payroll transformation initiative.</p><p><br></p><p>In this role, you’ll help evaluate current payroll operations, gather and define business requirements, and support the transition from a semi-monthly payroll cycle to a bi-weekly arrears schedule. You’ll work closely with payroll, HR, finance, and other cross-functional teams to help ensure the change is efficient, compliant, and well-coordinated.</p><p><br></p><p>What You’ll Do</p><ul><li>Review current payroll processes to identify workflow gaps, risks, and dependencies related to the payroll schedule change.</li><li>Partner with payroll, human resources, finance, and other stakeholders to gather and document business requirements.</li><li>Help translate business needs into practical process improvements that support the move to a bi-weekly arrears payroll structure.</li><li>Review policies, procedures, and supporting documentation to ensure consistency, accuracy, and compliance.</li><li>Facilitate conversations across teams, including customer service or call center contacts when employee communication support is needed.</li><li>Support Agile project activities by helping clarify priorities, refine requirements, and contribute to sprint discussions.</li><li>Develop process maps, impact assessments, and gap analyses to support implementation planning.</li><li>Participate in testing, issue tracking, and validation efforts to support a successful rollout.</li></ul><p>Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.</p>
We are looking for a Business Analyst to support finance-focused initiatives for a long-term contract opportunity based in New York, New York. This role is ideal for someone who is detail oriented and can connect business needs with operational and reporting requirements within private markets environments. The position requires strong partnership skills, analytical thinking, and the ability to work closely with stakeholders to improve reporting accuracy, reconciliation processes, and fund accounting outcomes.<br><br>Responsibilities:<br>• Partner with finance, accounting, and business teams to gather, analyze, and document functional needs for reporting and operational processes.<br>• Evaluate existing workflows and identify gaps, risks, and opportunities to improve reconciliation, investor allocation, and financial statement support activities.<br>• Translate business objectives into clear requirements, process documentation, and user stories that support delivery teams and stakeholders.<br>• Facilitate meetings with cross-functional partners to align priorities, clarify expectations, and drive decisions on business and reporting needs.<br>• Review financial and operational data to support issue identification, root-cause analysis, and resolution planning.<br>• Support Agile delivery efforts by contributing to backlog refinement, requirement clarification, and validation of completed work.<br>• Assist with document review and business process mapping to ensure controls, reporting outputs, and accounting activities meet expected standards.<br>• Communicate findings, recommendations, and project updates clearly to stakeholders across business and finance functions.
We are looking for a detail-oriented Business Analyst to support digital document accessibility initiatives in Ventura, California. This Long-term Contract position focuses on improving the usability and compliance of Word and PDF materials by ensuring they meet recognized accessibility standards. The ideal candidate will combine strong document remediation expertise with the ability to guide stakeholders, build practical standards, and help expand accessible content practices across the organization.<br><br>Responsibilities:<br>• Produce and update Microsoft Word and PDF documents so they align with established accessibility requirements and organizational standards.<br>• Build interactive, accessible fillable forms with properly defined fields, meaningful labels, logical tab sequencing, and keyboard-friendly navigation.<br>• Organize document elements using clear structural components such as headings, lists, tables, links, alternative text, and accurate reading order.<br>• Evaluate files through automated accessibility checks and hands-on review, then correct issues that affect compliance and usability.<br>• Confirm that documents function effectively with screen readers and other assistive technologies used by diverse audiences.<br>• Improve legacy files and create reusable templates, formatting guidance, and document standards that support consistent accessible output.<br>• Work closely with content owners and cross-functional stakeholders to strengthen accessibility practices across multiple departments.<br>• Provide training and knowledge sharing to staff so teams can produce accessible documents more efficiently and meet delivery timelines.<br>• Manage technical document components such as tagging, metadata, and related structural elements needed for compliant digital files.
We are looking for a Business Analyst to join a retail food organization in Salisbury, North Carolina on a Long-term Contract assignment. This role will support finance and payroll operations by helping improve data accuracy, reporting reliability, and system readiness during a major accounting platform initiative. The position works closely with accounting leaders, payroll partners, and external consultants while also contributing to ongoing month-end activities and operational continuity.<br><br>Responsibilities:<br>• Partner with accounting, payroll, and project stakeholders to support the rollout of Sage Intacct within a retail food business environment.<br>• Gather, organize, and validate financial and payroll data from legacy platforms to prepare it for accurate conversion into the new system.<br>• Compare balances, transaction histories, and imported records across systems to identify mismatches and drive timely resolution.<br>• Review payroll activity and related general ledger entries to confirm integration accuracy and financial completeness.<br>• Create advanced Excel workbooks, including pivot tables and lookup functions, to streamline reconciliations, validations, and exception tracking.<br>• Contribute to system testing, user acceptance activities, and launch preparation by documenting findings and confirming expected results.<br>• Assist with account reconciliations and month-end close tasks to help maintain daily accounting operations during the implementation period.<br>• Work with implementation consultants and internal teams to address conversion issues, clarify requirements, and support process improvements.<br>• Help define practical reporting methods and financial workflows that align with the capabilities of Sage Intacct after deployment.
We are looking for a Business Analyst to support project portfolio coordination and reporting for a large education environment in Cambridge, Massachusetts. This Long-term Contract position is ideal for someone who can independently drive weekly reporting cycles, bring structure to a high-volume project pipeline, and keep project stakeholders aligned on priorities and status. The role will work closely with project managers and IT leaders to produce clear updates, organize incoming demand, and strengthen visibility across active initiatives.<br><br>Responsibilities:<br>• Create and maintain clear, executive-ready reports that summarize portfolio status, project changes, risks, and upcoming milestones for recurring leadership meetings.<br>• Coordinate with a group of project managers to gather updates, confirm progress, and ensure portfolio information remains accurate and current.<br>• Organize and track a large pipeline of technology-related requests and active initiatives submitted by departments, schools, labs, and community stakeholders.<br>• Extract and analyze data from ServiceNow, Excel, Google Sheets, and related financial sources to support portfolio oversight and operational reporting.<br>• Facilitate weekly reporting processes by preparing materials, following up on open items, and helping keep projects moving against agreed timelines.<br>• Partner with IT leadership and project teams to improve visibility into projects in flight, new requests, and changing priorities across the organization.<br>• Prepare presentation materials and reporting summaries in PowerPoint for leadership discussions and decision-making forums.<br>• Contribute to project portfolio administration for a broad range of IT initiatives, which may include infrastructure efforts, enterprise software implementations, security-related work, and other institutional technology projects.<br>• Support portfolio reporting activities tied to evolving tools or systems when needed as part of ongoing project responsibilities.
We are looking for a Business Analyst to strengthen business applications and improve how sales, marketing, and customer engagement teams operate in Oxford, Massachusetts. This position partners with stakeholders across the organization to uncover process gaps, shape practical system-based solutions, and support the ongoing performance of enterprise applications. The role is ideal for someone who combines analytical thinking, strong documentation skills, and hands-on experience with customer-facing business systems.<br><br>Responsibilities:<br>• Partner with department leaders and end users to evaluate current workflows, surface operational pain points, and define clear business needs.<br>• Translate process findings into detailed functional documentation, including user stories, workflow maps, and solution requirements.<br>• Administer and enhance Microsoft Dynamics 365 Sales and Dynamics 365 Marketing/Customer Insights to support business objectives.<br>• Review and refine processes tied to lead handling, pipeline visibility, customer interactions, campaign activity, forecasting, and quotation support.<br>• Work with technical teams to maintain and improve integrations between CPQ, manufacturing platforms, and other essential enterprise systems.<br>• Organize and support testing efforts by validating expected results, tracking defects, and helping resolve issues during project delivery.<br>• Assist with application rollouts, data verification, user readiness activities, and post-implementation support.<br>• Create training guides, reference materials, and process resources that improve adoption and encourage consistent system usage.<br>• Contribute to ongoing improvement efforts focused on automation, reporting accuracy, process efficiency, and data integrity.
We are looking for a Business Analyst to join our team, supporting clients with software and data-related inquiries while helping ensure timely, effective issue resolution. This role is well suited for an early-career candidate who enjoys investigating problems, working directly with users, and collaborating across technical and business teams. The position offers exposure to client-facing support, analysis, documentation, and project participation, with opportunities to build expertise and grow within the organization.<br><br>Responsibilities:<br>• Serve as the first point of contact for client questions and issues related to software functionality and data quality, delivering responsive and thorough support.<br>• Record, assess, and prioritize incidents by evaluating business impact, identifying risks, and driving each issue toward a complete resolution.<br>• Perform detailed troubleshooting and root cause analysis using available system information, logs, and supporting tools to diagnose complex problems.<br>• Coordinate with internal teams and external partners when advanced support is needed, ensuring escalated items are tracked and followed through to closure.<br>• Stay informed on application updates, enhancements, and newly released features to provide accurate guidance to users.<br>• Contribute to the collection of business needs and support the execution of approved change requests.<br>• Help develop specifications, business requirement materials, and impact assessments to support solution planning and delivery.<br>• Assist with project implementations by applying system knowledge and business process understanding, and maintain clear, up-to-date documentation throughout support and project activities.
We are looking for an experienced Business Analyst to support business and operational initiatives for a high-tech pharmaceutical and biotech environment in Wisconsin. This contract opportunity with permanent potential is ideal for someone who can work independently, engage effectively with stakeholders, and translate business needs into well-defined solutions. The right candidate brings strong experience in requirements discovery, process evaluation, and cross-functional collaboration within manufacturing or similar operational settings.<br><br>Responsibilities:<br>• Lead discovery sessions with business partners and operational teams to identify needs, priorities, and desired outcomes.<br>• Translate stakeholder input into clear business requirements, functional documentation, and actionable user stories.<br>• Analyze current processes to uncover gaps, inefficiencies, and opportunities for improvement across business workflows.<br>• Partner with cross-functional teams to clarify scope, support solution selection, and align deliverables with business objectives.<br>• Maintain and organize project artifacts, including requirement documents, traceability items, and decision logs.<br>• Support Agile delivery practices by working within Scrum-based teams and helping manage work items in JIRA.<br>• Review business documentation and process materials to ensure completeness, consistency, and alignment with project goals.<br>• Communicate findings, risks, and recommendations to stakeholders and project teams in a clear and timely manner.
We are looking for a Business Analyst to support customer-focused operational initiatives in Houston, Texas. This Long-term Contract position is ideal for someone who can translate business needs into practical solutions, evaluate documentation with precision, and collaborate effectively within Agile Scrum teams. The role will work closely with stakeholders to identify process gaps, improve service workflows, and help drive well-informed business decisions.<br><br>Responsibilities:<br>• Gather and interpret business needs from stakeholders to define clear, actionable requirements for projects and operational improvements.<br>• Analyze call center and customer service processes to uncover inefficiencies, clarify pain points, and recommend practical enhancements.<br>• Review business and operational documents for accuracy, completeness, and alignment with established objectives and standards.<br>• Partner with cross-functional teams in an Agile Scrum environment to support backlog refinement, sprint planning, and solution delivery.<br>• Conduct gap analysis to compare current operations with desired outcomes and outline opportunities for process improvement.<br>• Create organized business analysis artifacts such as requirement documents, workflows, and status updates to support decision-making.<br>• Facilitate communication between business users and project teams to ensure expectations, priorities, and deliverables remain aligned.
We are looking for a Business Analyst to support service-focused operations within our Financial Services team in Rolling Meadows, Illinois. This role works closely with stakeholders to evaluate business needs, improve customer service workflows, and translate findings into practical recommendations. The ideal candidate brings strong analytical thinking, experience reviewing operational documents, and the ability to contribute effectively within an Agile Scrum environment.<br><br>Responsibilities:<br>• Gather and interpret business needs from stakeholders to define clear objectives, process improvements, and support priorities.<br>• Analyze call center and customer service operations to identify inefficiencies, service gaps, and opportunities to improve the client experience.<br>• Review business and operational documentation to confirm accuracy, completeness, and alignment with established requirements.<br>• Perform gap analysis to compare current processes with desired outcomes and recommend actionable solutions.<br>• Create and maintain business requirements, process maps, user stories, and related project documentation for cross-functional teams.<br>• Partner with Scrum team members during planning, refinement, and review activities to help move initiatives forward effectively.<br>• Support testing and validation efforts by confirming that delivered solutions meet business expectations and documented needs.
We are looking for a Contract Business Analyst to support accounting and business operations for an IT Software organization in Torrance, California. This position is ideal for someone who is detail oriented and has strong NetSuite expertise, and who can guide end users, strengthen reporting practices, and improve day-to-day financial processes. The role combines business analysis with hands-on accounting knowledge, requiring close collaboration with stakeholders to identify operational gaps and turn system capabilities into practical solutions.<br><br>Responsibilities:<br>• Partner with accounting and business teams to evaluate workflows, identify process inefficiencies, and recommend effective solutions using NetSuite.<br>• Deliver hands-on training to accounting staff on NetSuite functionality, reporting tools, and best practices for daily system use.<br>• Create, refine, and maintain reports, dashboards, and saved searches to support financial visibility and operational decision-making.<br>• Analyze current procedures and document business requirements, process flows, and functional recommendations for stakeholders.<br>• Support accounts payable, accounts receivable, general ledger activity, and reconciliation-related tasks by aligning business needs with system capabilities.<br>• Review financial records and transactions, including journal entry support and balance sheet reconciliation activities, to help maintain accurate reporting.<br>• Collaborate within Agile environments to track priorities, clarify requirements, and contribute to iterative process improvements.<br>• Conduct gap analysis across accounting operations and customer service-related workflows to help optimize efficiency and reporting outcomes.
<p>**** For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume.****</p><p><br></p><p>We are looking for a Business Analyst to support service-focused operations for our client that is in the Public Sector industry. This Long-term Contract position is ideal for someone who can evaluate business needs, has experience in supporting Court Case Management System, and collaborate with teams in an Agile environment. The role requires a thoughtful, detail-oriented individual who can strengthen customer service processes, examine operational gaps, and help drive practical improvements through structured analysis.</p><p><br></p><p>Responsibilities:</p><p>• Analyze business workflows and identify opportunities to improve efficiency, service quality, and overall operational performance.</p><p>• Gather, organize, and interpret business needs from stakeholders, turning findings into clear functional documentation and actionable recommendations.</p><p>• Review customer service and call center processes to pinpoint issues, clarify requirements, and support more effective service delivery.</p><p>• Conduct gap analysis to compare current practices with desired outcomes and outline practical steps for improvement.</p><p>• Create and maintain business documents such as process maps, requirement summaries, and review materials to support project goals.</p><p>• Partner with cross-functional teams in an Agile Scrum setting to refine priorities, clarify scope, and support ongoing delivery efforts.</p><p>• Evaluate documents and business records for accuracy, completeness, and alignment with operational and compliance expectations.</p><p>• Support initiatives involving process updates or system-related changes by documenting impacts, tracking requirements, and helping teams adapt effective</p>