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288 results for Customer Service Representative in Usa
- Middle River, MD
- onsite
- Temporary / Contract
- 18 - 23 USD / Hourly
- <p>We are looking for a service-focused Call Center Representative to support customers from our Maryland location within the Energy/Natural Resources industry. This role is ideal for someone who thrives in a fast-paced environment, communicates clearly, and enjoys helping customers resolve questions efficiently. In this role, you will manage a steady flow of inbound calls, research account details across multiple systems, and create positive experiences through accurate and empathetic support.</p><p><br></p><p>Responsibilities:</p><ul><li>Respond to a large volume of incoming customer calls with professionalism, patience, and a solutions-oriented approach.</li><li>Guide customers through questions related to services, account details, and general support needs while providing clear and accurate information.</li><li>Use several computer programs at once to locate records, review relevant details, and complete tasks efficiently during live calls.</li><li>Address customer concerns with empathy and sound judgment to help achieve timely and satisfactory resolutions.</li><li>Record call details thoroughly and maintain up-to-date customer information within internal systems.</li><li>Partner with coworkers and cross-functional teams when issues require additional research or escalation.</li><li>Consistently work toward service goals and quality expectations established for the call center team.</li><li>Keep current on company guidelines, service updates, and industry-related information to support accurate customer communication.</li></ul>
- 2026-11-02T00:00:00Z
- Middle River, MD
- onsite
- Temporary to Hire
- 18 - 22 USD / Hourly
- We are looking for a customer-focused Call Center Representative to support a busy service team. This contract position offers the opportunity to build long-term career growth while helping customers through timely, attentive phone support. The ideal candidate brings strong communication skills, comfort working across multiple systems, and a service-driven approach to resolving questions and concerns.<br><br>Responsibilities:<br>• Manage a steady flow of incoming customer calls while maintaining a courteous, attentive tone throughout each interaction.<br>• Respond to questions about services or account-related matters by providing clear, accurate information and practical solutions.<br>• Work across several computer platforms at once to locate details, review records, and complete customer requests efficiently.<br>• Show patience and understanding when addressing concerns, helping customers feel heard and supported during each conversation.<br>• Record call details thoroughly and make timely updates to customer accounts to ensure accurate documentation.<br>• Partner with coworkers and cross-functional teams to address more involved issues and move resolutions forward.<br>• Consistently work toward service levels, quality expectations, and other performance goals established for the team.<br>• Keep current on company procedures, service updates, and industry-related information to provide reliable support.
- 2026-11-11T00:00:00Z
- Minneapolis, MN
- onsite
- Temporary / Contract
- 17 - 19 USD / Hourly
- <p><strong>Job Summary</strong></p><p>We are seeking a customer-focused and dependable <strong>High-Volume Call Center Representative</strong> to join our team. In this role, you will handle a large volume of inbound and/or outbound calls, assist customers with questions and concerns, resolve issues efficiently, and deliver a positive service experience. The ideal candidate is a strong communicator who can multitask, remain professional under pressure, and thrive in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle a high volume of inbound and outbound customer calls in a timely and professional manner.</li><li>Respond to customer inquiries related to products, services, accounts, or support issues.</li><li>Resolve customer concerns and escalate complex issues when appropriate.</li><li>Document customer interactions accurately in internal systems.</li><li>Maintain knowledge of company products, services, and policies to provide accurate information.</li><li>Meet established performance metrics, including call quality, response time, and customer satisfaction.</li><li>Support team goals and contribute to a positive customer service environment.</li><li>Assist with follow-up communications and additional administrative tasks as needed.</li></ul><p><br></p>
- 2026-11-02T00:00:00Z
- Union, NJ
- onsite
- Permanent / Full Time
- 90000 - 100000 USD / Yearly
- <p>benefits:</p><ul><li>medical</li><li>dental</li><li>vision</li><li>paid time off</li></ul><p><br></p><p>We are seeking an experienced <strong>Customer Service Manager</strong> with <strong>5+ years of customer service leadership experience</strong> to oversee daily customer support operations, drive service excellence, and lead a high-performing team. The ideal candidate will have a proven track record of improving customer satisfaction, resolving complex issues, and building strong relationships with both customers and internal stakeholders. Experience in a <strong>manufacturing or industrial environment is strongly preferred</strong>.</p><p><strong>Responsibilities:</strong></p><ul><li>Lead, coach, and develop a customer service team to ensure exceptional customer support.</li><li>Manage daily customer service operations, including order management, issue resolution, and customer communications.</li><li>Monitor customer satisfaction metrics and implement process improvements to enhance the customer experience.</li><li>Collaborate with sales, operations, production, logistics, and other departments to ensure timely delivery and resolution of customer concerns.</li><li>Handle escalated customer issues and provide effective solutions.</li><li>Develop and maintain service policies, procedures, and performance standards.</li></ul><p><br></p>
- 2026-10-26T00:00:00Z
- Sarasota, FL
- onsite
- Permanent / Full Time
- 70000 - 90000 USD / Yearly
- <p>We are looking for an experienced Customer Service Manager to lead a small, high-performing service team. This is a hands-on leadership role for someone who can balance team oversight with direct account support while helping deliver a strong customer experience for a manufacturer of physical products. The ideal candidate brings strong leadership experience, sound judgment, and the ability to use reporting tools and Excel-based analysis to improve service quality and team effectiveness.</p><p><br></p><p>Responsibilities:</p><p>• Lead and coach the customer service team, providing day-to-day guidance, performance support, and ongoing development.</p><p>• Manage key customer accounts directly while serving as a senior point of contact for complex service needs and order-related questions.</p><p>• Oversee order flow and service activity to help ensure accurate, timely processing and a consistent customer experience.</p><p>• Review reports and export data for analysis, using business insights to monitor performance, identify trends, and support decision-making.</p><p>• Partner with internal departments to resolve customer issues, coordinate priorities, and maintain smooth communication across the business.</p><p>• Support brand visibility and customer relationships through participation in trade shows and in-person client interactions when needed.</p><p>• Help train team members on processes, systems, and service expectations, including tools such as Salesforce, Rootstock, and Microsoft Office.</p><p>• Contribute as a working manager in a hybrid environment, combining leadership responsibilities with direct involvement in daily customer service operations.</p><p><br></p><p>This is a permanent opportunity that will pay up to $90,000 depending upon experience. Please apply to Jane Gearhart if interested! </p>
- 2026-11-10T00:00:00Z
- Franklin Park, NJ
- onsite
- Permanent / Full Time
- 75000 - 950000 USD / Yearly
- <p>benefits:</p><ul><li>401(k) </li><li>Vision Insurance</li><li>Dental Insurance</li><li>Health Insurance</li><li>Life Insurance</li><li>Paid Time Off </li></ul><p>Responsibilities</p><ul><li>Manage, coach, and develop a team of Customer Service Representatives.</li><li>Monitor team performance and establish service goals and KPIs.</li><li>Handle escalated customer inquiries and resolve complex issues.</li><li>Develop and implement customer service policies, procedures, and best practices.</li><li>Analyze customer feedback and identify opportunities for process improvements.</li><li>Partner with sales, operations, and other departments to ensure customer satisfaction.</li><li>Track and report on customer service metrics, trends, and team performance.</li></ul><p><br></p>
- 2026-10-23T00:00:00Z
- Fayetteville, AR
- onsite
- Temporary to Hire
- 20 - 25 USD / Hourly
- # Customer Experience Manager - Property & Casualty Insurance<br><br>## Job Description<br><br>We are seeking a motivated, highly organized Customer Experience Manager to join a growing insurance agency. This position offers a unique opportunity for a licensed insurance professional who enjoys building client relationships, improving processes, and taking ownership of daily operations.<br><br>Working closely with agency leadership and a high-performing insurance producer, this individual will play an important role in delivering exceptional customer service, managing administrative responsibilities, and supporting the continued growth of the business.<br><br>The ideal candidate is proactive, detail-oriented, and capable of balancing customer needs with operational priorities. This is an opportunity for someone who wants to grow alongside an expanding agency and take on increasing responsibility over time.<br><br>## Key Responsibilities<br><br>- Deliver exceptional customer service to new and existing policyholders, serving as a trusted resource for insurance-related questions and needs.<br>- Manage policy servicing activities, including renewals, endorsements, coverage changes, billing inquiries, and documentation.<br>- Provide administrative and operational support to a high-performing insurance producer, helping streamline daily activities and improve productivity.<br>- Coordinate client communications, follow-ups, appointments, and outstanding service requests.<br>- Assist with new business processing, applications, quotes, and coordination with insurance carriers.<br>- Proactively identify opportunities to improve customer satisfaction, retention, and overall service delivery.<br>- Manage client records, documentation, and workflows within agency management systems.<br>- Handle escalated customer concerns with professionalism and a solutions-oriented approach.<br>- Help establish and improve administrative processes that support agency efficiency and continued growth.<br>- Collaborate with agency leadership to identify operational needs and take on additional responsibilities as the business expands.<br><br>## Qualifications<br><br>## Active Property & Casualty Insurance License required.<br>- Previous experience in insurance customer service, account management, or agency operations preferred.<br>- Strong understanding of insurance policies, coverage options, and servicing procedures.<br>- Exceptional organizational skills with the ability to manage competing priorities.<br>- Strong written and verbal communication skills.<br>- Demonstrated ability to take initiative, solve problems, and work independently.<br>- High attention to detail and commitment to delivering an excellent customer experience.<br>- Proficiency with Microsoft Office and insurance agency management systems preferred.<br>- Experience supporting a high-volume insurance producer or growing agency is a plus.<br><br>## What Makes Someone Successful in This Role?<br><br>The ideal candidate is someone who enjoys being a dependable resource for both clients and colleagues. They anticipate needs, take ownership of responsibilities, and find satisfaction in keeping operations organized and running smoothly.<br><br>This individual should be comfortable wearing multiple hats, adapting to changing priorities, and contributing ideas that help the agency operate more effectively.<br><br>Most importantly, we are looking for someone interested in building a long-term career with an organization where their contributions can grow alongside the business.
- 2026-11-09T00:00:00Z
- Baltimore, MD
- onsite
- Temporary / Contract
- 17 - 22 USD / Hourly
- <p>A healthcare organization in Baltimore is seeking an experienced Customer Service Representative with a background in public health to join their team! In this contract position, you will handle high volumes of inbound calls related to public health information, ensuring callers receive accurate guidance and are directed to appropriate resources. This contract role requires strong communication skills and a commitment to excellent customer service.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage high volumes of inbound calls from the public, providing accurate information and support.</li><li>Follow established scripts and protocols to ensure consistent communication.</li><li>Maintain a detail-oriented and courteous demeanor while addressing caller inquiries.</li><li>Ask clarifying questions to understand caller needs and minimize errors.</li><li>Direct callers to the appropriate departments or resources based on their concerns.</li><li>Accurately document call details and interactions in the system.</li><li>Protect caller confidentiality and adhere to organizational policies.</li><li>Escalate complex or urgent issues in accordance with provided guidelines.</li><li>Work collaboratively with team members to ensure smooth operations.</li></ul>
- 2026-11-06T00:00:00Z
- Manchester, NH
- onsite
- Temporary / Contract
- 25.75 - 29.5 USD / Hourly
- <p>We are looking for a Customer Service Coordinator to support customer interactions and appointment management for a busy service operation in Manchester, New Hampshire. This Long-term Contract position is ideal for someone who communicates clearly, stays organized in a fast-paced environment, and can balance incoming requests with scheduling priorities. The person in this role will serve as a key point of contact for customers while helping ensure service appointments and dispatch activities run smoothly.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls with professionalism, provide service-related assistance, and address questions in a timely manner.</p><p>• Coordinate service appointments by matching customer needs with technician availability and operational schedules.</p><p>• Enter orders and service requests accurately into internal systems while maintaining complete and organized records.</p><p>• Place outbound calls as needed to confirm appointments, share updates, and gather missing information from customers.</p><p>• Work closely with dispatch and service teams to assign calls efficiently and support daily route or schedule adjustments.</p><p>• Monitor appointment calendars and make changes when priorities shift, cancellations occur, or urgent requests arise.</p><p>• Provide a high level of customer support by resolving routine concerns and escalating more complex issues when appropriate.</p>
- 2026-11-06T00:00:00Z
- Albany, NY
- onsite
- Temporary / Contract
- 19 - 21 USD / Hourly
- <p>We're partnering with a highly respected nonprofit organization that is actively growing its Member Support team. If you're looking for more than just your next job, this role offers long-term career growth, exceptional benefits upon permanent hire, and the opportunity to work for an organization that makes a meaningful impact in the community!</p><p><br></p><p><strong>What You'll Be Doing:</strong></p><p>• Assisting members in person, over the phone, and via online communication</p><p>• Answering questions and resolving service-related issues</p><p>• Processing transactions and maintaining accurate records</p><p>• Identifying member needs and recommending solutions</p><p>• Building strong customer relationships</p><p>• Working as part of a collaborative, customer-focused team</p><p><br></p><p><strong>We're Looking For People Who:</strong></p><p>• Enjoy helping others and creating a positive experience</p><p>• Build relationships easily and communicate effectively</p><p>• Thrive in a fast-paced environment</p><p>• Demonstrate professionalism, reliability, and a willingness to learn</p><p>• Bring flexibility and dependability to the team</p><p>• Want an opportunity to grow with a respected organization</p><p><br></p><p><strong>What You'll Need:</strong></p><p>• Customer service experience or other people-focused experience</p><p>• Strong communication and problem-solving skills</p><p>• Comfort learning new systems and technology</p><p>• Ability to multitask while maintaining accuracy and professionalism</p><p><br></p><p><strong>Schedule: Consistent two-week rotating schedule with a mix of day and evening shifts, plus alternating Saturdays</strong></p><p>-7:00 AM - 5:00 PM (Day)</p><p>-9:00 AM - 7:00 PM (Evening)</p><p>-8:00 AM - 2:00 PM (Saturday)</p><p>-Schedules provided in advance</p><p>-Predictable rotating schedule</p><p>-Alternating Saturday coverage</p><p>-Potential scheduling flexibility as needed</p><p><br></p><p><strong>Great Backgrounds Include:</strong></p><p>• Customer Service</p><p>• Retail</p><p>• Hospitality</p><p>• Banking</p><p>• Call Center</p><p>• Administrative Support</p><p><br></p><p><strong>Why This Opportunity Stands Out:</strong></p><p>• Temp-to-hire with long-term potential</p><p>• Strong training and career development opportunities</p><p>• Supportive culture and team environment</p><p>• Opportunity to work for a highly recognized organization with a longstanding commitment to the communities it serves</p><p><br></p><p><strong>Transportation-Friendly:</strong> Locations are accessible via the CDTA bus line, making commuting convenient for those who utilize public transportation.</p><p><br></p><p>Interested? We'd love to tell you more!</p><p><br></p><p><strong>Call Parker Huguley or Mary Christman @ 518-462-1430</strong></p><p><br></p><p>We look forward to speaking with you!</p>
- 2026-11-12T00:00:00Z
- Blaine, MN
- onsite
- Permanent / Full Time
- 50000 - 60000 USD / Yearly
- <p>We are looking for a Customer Support Specialist to support customer-facing order operations for our manufacturing team. This position plays a central role in processing orders accurately, coordinating with internal departments, and keeping customers informed throughout the fulfillment cycle. The ideal candidate brings strong organizational skills, sound judgment, and the ability to resolve issues quickly in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the full order lifecycle, from initial entry and validation through shipment follow-up and final invoicing.</p><p>• Maintain accurate order, customer, and transaction records within ERP and related business systems to support smooth daily operations.</p><p>• Keep customers informed of order progress, schedule changes, and service issues with timely and clear communication.</p><p>• Partner with production, planning, quality, warehouse, and shipping teams to align order fulfillment with customer expectations.</p><p>• Process returns, replacements, and order adjustments while ensuring all updates are documented correctly.</p><p>• Investigate delays, discrepancies, and delivery concerns, taking appropriate action to resolve issues or elevate them when needed.</p><p>• Provide administrative support to sales activities by updating account details and assisting with order-related requests.</p><p>• Record customer feedback and recurring service concerns to help improve processes and overall service performance.</p>
- 2026-11-05T00:00:00Z
- Bethesda, MD
- onsite
- Temporary / Contract
- 22 - 26 USD / Hourly
- <p>We are seeking a Customer Support Specialist to provide exceptional service to customers by answering inquiries, resolving issues, and ensuring a positive customer experience. This role delivers responsive customer service while resolving inquiries and documenting interactions accurately.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries via phone, email, and chat</p><p>• Resolve issues and document outcomes in CRM systems</p><p>• Escalate complex issues to internal teams</p><p>• Identify service trends and improvement opportunities</p><p><br></p>
- 2026-10-26T00:00:00Z
- Jacksonville, FL
- onsite
- Temporary / Contract
- 17.1 - 19.8 USD / Hourly
- <p>We are looking for a fully on-site, Member Services Representative to support members with day-to-day financial transactions and account-related service needs in our Jacksonville, Florida offices. This Long-term Contract position is ideal for someone who enjoys delivering attentive service, handling cash accurately, and helping members understand solutions that fit their financial goals. The person in this role will contribute to branch success by completing transactions efficiently, maintaining compliance standards, and building positive member relationships through every interaction.</p><p><br></p><p>Responsibilities:</p><p>• Ability to work Monday through Friday fully on-site in our Jacksonville Florida based offices </p><p>• Engage members in meaningful conversations to understand their banking needs and provide appropriate service options.</p><p>• Handle routine financial transactions such as deposits, loan payments, transfers, withdrawals, and other teller activities with accuracy and efficiency.</p><p>• Open new accounts, update existing account details, and add services while following established policies and compliance requirements.</p><p>• Investigate member questions related to accounts, services, and transactions, and resolve issues in a timely and thorough manner.</p><p>• Recommend relevant products and refer lending opportunities by maintaining working knowledge of consumer and mortgage offerings.</p><p>• Balance an assigned cash drawer each day, maintain approved cash limits, and support deposit processing activities under dual-control procedures.</p><p>• Monitor transactions for unusual activity, follow internal security practices, and help safeguard the branch against fraud or forged documents.</p><p>• Support branch outreach, service initiatives, electronic member requests, and additional operational duties as needed, including backup coverage for team functions.</p><p>• Assist with regulatory and audit-related procedures, including adherence to Bank Secrecy Act and Anti-Money Laundering requirements.</p><p>• Travel to other branch locations when needed and provide language support or outbound member communication as assigned.</p>
- 2026-11-12T00:00:00Z
- Blue Bell, PA
- onsite
- Temporary / Contract
- 18 - 20 USD / Hourly
- <p>We are looking for a Patient Service Rep to support patient registration and front-end service activities for a healthcare team in Blue Bell, PA. This Contract position focuses on delivering courteous patient support, coordinating appointment-related activities, and maintaining accurate records in a HIPAA-regulated setting. The ideal candidate is organized, responsive, and comfortable handling scheduling, documentation, and communication tasks in an onsite clinical environment.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and assist patients with registration activities, ensuring demographic, insurance, and referral information is entered accurately and completely.</p><p>• Coordinate patient appointments by managing calendars, confirming visit details, and adjusting schedules as needed to support clinic operations.</p><p>• Respond to incoming calls, voicemail, and email inquiries with professionalism, routing messages promptly and providing clear follow-up information.</p><p>• Maintain medical records and related documentation with strong attention to detail while following privacy and compliance standards.</p><p>• Review required forms, submissions, and supporting materials to help keep patient files current and ready for care delivery.</p><p>• Support clinical trial-related administrative tasks when applicable, including scheduling and document handling in accordance with established procedures.</p><p>• Assist with coordination of required candidate screening and other visit preparation activities to help patients move smoothly through the care process.</p><p>• Participate in training activities and apply updated procedures, modules, and workflow guidance to daily registration and service tasks.</p>
- 2026-11-11T00:00:00Z
- Derry, NH
- onsite
- Permanent / Full Time
- 0 - 0 USD / Yearly
- We are looking for a Customer Care Associate to support customers with responsive, thoughtful service in a high-volume environment in Derry, New Hampshire. This position is ideal for someone who enjoys solving a wide range of questions, managing administrative tasks accurately, and creating positive interactions at every stage of the customer experience. The role offers the opportunity to build strong product and process knowledge while contributing to efficient day-to-day support operations.<br><br>Responsibilities:<br>• Respond to customer questions and service requests with professionalism, urgency, and attention to detail.<br>• Create positive experiences by resolving issues clearly and following through on each interaction from start to finish.<br>• Build a strong understanding of customer workflows and service expectations to provide accurate support.<br>• Monitor shipment activity across multiple carriers and communicate status updates as needed.<br>• Maintain organized records and complete administrative tasks that support customer care operations.<br>• Apply sound judgment and problem-solving skills to handle a variety of inquiries in a fast-moving setting.<br>• Continuously expand knowledge and use new information to improve future customer interactions.
- 2026-10-29T00:00:00Z
- Chula Vista, CA
- onsite
- Temporary / Contract
- 23.98 - 23.98 USD / Hourly
- We are looking for a detail-oriented Customer Sales Support team member to join a fast-paced team in Chula Vista, California. This Long-term Contract position supports sales operations and customer relationships by handling service requests, coordinating order activity, and helping ensure timely, accurate communication across the order lifecycle. The role works closely with airline customers, repair facilities, brokers, and internal teams to deliver responsive support and maintain a high standard of service.<br><br>Responsibilities:<br>• Support airline customers, maintenance organizations, and broker partners by addressing service needs related to aftermarket spare parts and ongoing account activity.<br>• Assist customers with portal usage by guiding them through available tools, resolving access or navigation questions, and promoting effective self-service where appropriate.<br>• Enter and manage customer orders and quotations in line with established procedures, while routing specialized issues to the correct internal contacts when needed.<br>• Follow up on credit-related approvals and invoice payment matters to help move orders forward without unnecessary delays.<br>• Track customer interactions, order updates, and service actions within designated CRM and business systems to maintain accurate records.<br>• Work with shipping, provisioning, and warehouse teams to accelerate deliveries, investigate shipment status, and communicate updates to customers.<br>• Prepare regular productivity and status reporting for leadership to support visibility into daily performance and operational goals.<br>• Contribute ideas that improve service quality, workflow efficiency, and overall customer experience within a continuous improvement environment.
- 2026-10-26T00:00:00Z
- Hillside, IL
- onsite
- Permanent / Full Time
- 80000 - 100000 USD / Yearly
- <p>Our client is looking for an experienced Senior Customer Service Representative to support complex print and marketing projects for customers in Illinois. This role serves as a central point of coordination from project intake through final billing, helping ensure specifications are accurate, timelines stay on track, and clients receive responsive service throughout the process. The ideal candidate brings strong communication skills, attention to detail, and the ability to work across multiple departments to deliver high-quality results and resolve issues effectively.</p><p><br></p><p><strong>Salary: $80,000-$100,000 </strong></p><p><strong>Benefits: Health, vision, dental, 401K, STD/LTD, Life Insurance, PTO</strong></p><p><strong>Schedule: 100% on-site, 7:00 AM–4:00 PM OR 8:00 AM–5:00 PM</strong></p><p> <strong>***PRINT INDUSTRY EXPERIENCE REQUIRED***</strong></p><p> </p><p><br></p><p>Responsibilities:</p><p>• Oversee assigned customer accounts and job requests from initial intake through estimating, order setup, production coordination, delivery, invoicing, and post-completion follow-up.</p><p>• Evaluate purchase orders, artwork files, mailing details, samples, schedules, inventory needs, and shipping instructions to confirm all project information is complete and accurate before release.</p><p>• Prepare and maintain job documentation, production directions, project timelines, estimate records, change logs, and account-specific instructions to clearly communicate client expectations.</p><p>• Collaborate with Sales and Estimating teams to validate scope, quantities, materials, production approach, pricing assumptions, and external service needs before work begins.</p><p>• Work closely with planning, scheduling, production, purchasing, quality, mailing, fulfillment, and shipping teams to build realistic schedules and meet customer commitments.</p><p>• Track live projects, anticipate delays or specification issues, communicate updates quickly, and drive problem resolution to minimize impact on delivery expectations.</p><p>• Document and manage revisions involving scope, specifications, quantities, timing, materials, or freight requirements while ensuring pricing and production details remain accurate.</p><p>• Review completed jobs for production outcomes, added charges, freight costs, third-party expenses, and billing details to support accurate closeout and invoicing.</p><p>• Address customer concerns related to quality, shortages, damage, late shipments, or billing discrepancies by coordinating corrective actions and maintaining clear, attentive communication.</p><p>• Contribute to customer onboarding activities, site visits, meetings, press checks, sample requests, and process improvement efforts that strengthen service quality and operational efficiency.</p><p><br></p><p><strong><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</em></strong></p>
- 2026-10-27T00:00:00Z
- Memphis, TN
- onsite
- Temporary to Hire
- 15 - 15 USD / Hourly
- <p>We are offering a contract to hire employment opportunity for a diligent and attentive Customer Service Representative in the museum industry located in downtown Memphis. This role involves providing exceptional guest services, maintaining the flow of traffic, working in the gift shop, and becoming an expert on the museum. </p><p> </p><p>This is an on-your-feet role and does require working every Saturday and Sunday, plus three other days during the week to be a full-time 40 hour work week. Hours are 8:30-5:30. Please apply for this role if you have great customer service experience, can stand for periods of time, and able to commit to weekend hours</p><p> </p><p>Responsibilities:</p><p>• Greet guests at the entrance and box office, ensuring a warm and welcoming experience.</p><p>• Become proficient in knowledge about the museum to accurately and enthusiastically share information with guests.</p><p>• Monitor assigned areas within the museum exhibit halls, ensuring all areas are covered and maintained.</p><p>• Assist guests by providing directions and answering any inquiries they may have about the exhibits.</p><p>• May be stationed at various points within the museum, including the entrance, hallways, etc. and are expected to manage these stations effectively.</p><p>• Provide talking points and relevant information to guests.</p><p>• Achieve organizational sales and service goals by promoting and selling museum merchandise.</p><p>• Assist in managing store inventory and ensuring the retail store is well-stocked and organized.</p><p>• Maintain a high level of customer service and retail sales skills to effectively engage with guests and enhance their museum experience.</p><p>• Direct guests efficiently throughout the museum to maintain a smooth flow of traffic.</p>
- 2026-11-10T00:00:00Z
- Victor, NY
- onsite
- Temporary / Contract
- 25 - 26.5 USD / Hourly
- <p>Our client is seeking a Bilingual Customer Service Representative (Spanish/English) for an immediate opportunity. This is a contract position with strong potential to become permanent based on performance and business needs. The ideal candidate is customer-focused, professional, and able to communicate clearly and confidently in both Spanish and English.</p><p>Key Responsibilities:</p><ul><li>Provide exceptional customer service to clients and customers in both Spanish and English</li><li>Respond to incoming calls, emails, and inquiries in a timely and professional manner</li><li>Assist customers with questions related to products, services, orders, billing, or account information</li><li>Resolve issues efficiently while maintaining a high level of customer satisfaction</li><li>Document customer interactions accurately in the system</li><li>Escalate complex issues to the appropriate department when needed</li><li>Maintain knowledge of company policies, procedures, and service offerings</li></ul><p><br></p>
- 2026-10-28T00:00:00Z
- Miami, FL
- onsite
- Temporary / Contract
- 21 - 24 USD / Hourly
- <p>We are looking for a compassionate Customer Service Representative/Helpline Counselor to support individuals who may be experiencing emotional distress and urgent personal challenges in Miami, Florida. This Long-term Contract position is well suited for someone with a background in behavioral health, psychology, or a related medical field who can communicate with empathy and professionalism. The role focuses on delivering thoughtful assistance, gathering accurate information, and helping connect callers with appropriate support while maintaining composure in sensitive situations.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls from individuals seeking support, using active listening and a calm, respectful approach throughout each interaction.</p><p>• Communicate clearly in both Creole and English to assist callers effectively and reduce barriers to care or guidance.</p><p>• Document call details, service needs, and relevant outcomes with accuracy to support proper follow-up and recordkeeping.</p><p>• Provide crisis-focused customer support by assessing immediate concerns and directing individuals to appropriate resources or next steps.</p><p>• Handle emotionally sensitive conversations with discretion, empathy, and sound judgment in high-pressure situations.</p><p>• Coordinate with internal teams or partner services when additional assistance, escalation, or continuity of care is needed.</p><p>• Complete training related to suicide prevention, crisis response, and supportive intervention methods as required for the position.</p><p>• Support day-to-day contact center operations by maintaining service standards, managing call volume, and performing related data entry tasks.</p>
- 2026-11-11T00:00:00Z
- Long Island City, NY
- onsite
- Temporary to Hire
- 28.5 - 30 USD / Hourly
- We are looking for a bilingual customer service team member to join a fast-moving team in Long Island City, New York. This Contract to permanent position centers on in-person support at a walk-up service window, where you will assist customers while also contributing to operational tasks and data review. The ideal candidate is confident working directly with people, comfortable handling spreadsheets and analysis, and motivated to identify ways to improve daily processes.<br><br>Responsibilities:<br>• Deliver detail-oriented in-person assistance to drivers and other customers at a walk-up service window in Long Island City, New York.<br>• Review service and operational information in Excel to spot patterns, summarize findings, and support informed decisions.<br>• Maintain accurate records and complete documentation related to daily service activities and operational workflows.<br>• Investigate chargeback-related questions and help coordinate timely follow-up and resolution when needed.<br>• Recommend practical improvements that enhance service quality, efficiency, and day-to-day operations.<br>• Collaborate closely with a small on-site team to ensure smooth customer support in a high-traffic environment.<br>• Learn internal procedures and become a reliable resource for questions tied to customer service and operational support.<br>• Provide assistance during onboarding and knowledge transfer activities to support continuity within the role.
- 2026-11-11T00:00:00Z
- White Bear Lake, MN
- onsite
- Temporary to Hire
- 23.75 - 27.5 USD / Hourly
- <p>We are looking for a Spanish Bilingual Customer Service Representative to join a manufacturing team in Minnesota. This long term contract-to-permanent position is ideal for someone who enjoys helping customers, solving product-related questions, and working in a fast-paced technical environment. The person in this role will support customers by identifying appropriate tooling options, addressing inquiries with professionalism, and partnering with internal and external teams to deliver strong service.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries by phone and email, providing timely support and clear guidance on product and tooling-related questions.</p><p>• Evaluate customer drawings, specifications, and application details to recommend solutions that align with operational needs.</p><p>• Enter and manage orders accurately while maintaining complete and organized customer information in company systems.</p><p>• Explain technical product information in a way that customers can easily understand and apply to their manufacturing processes.</p><p>• Work closely with colleagues, sales representatives, designers, and distribution partners to coordinate service and resolve issues efficiently.</p><p>• Support both inbound and outbound customer communication to strengthen relationships and ensure follow-up on open requests.</p><p>• Assist in resolving customer concerns by identifying practical options and helping guide them toward the best available solution.</p><p>• Contribute to additional service and administrative tasks as directed by leadership to support team goals.</p>
- 2026-11-06T00:00:00Z
- Lorain, OH
- onsite
- Temporary to Hire
- 17.1 - 18 USD / Hourly
- <p>We are looking for a Customer Service Representative to join a mission-driven non-profit organization in Lorain, Ohio. This on-site opportunity is a contract position, designed for someone who brings strong customer support experience, sound judgment, and a compassionate approach when assisting community members. The person in this role will help applicants navigate services, manage required documentation, and keep records organized and secure while contributing to a responsive and well-organized office environment.</p><p><br></p><p>Responsibilities:</p><p>• Assist clients with the application process by explaining next steps, gathering required information, and ensuring submissions are completed accurately.</p><p>• Review documents for completeness and accuracy, follow up on missing items, and maintain records in accordance with agency guidelines and confidentiality standards.</p><p>• Respond to inbound questions by phone, in person, and through virtual interactions, providing clear and courteous service to applicants and community members.</p><p>• Conduct applicant interviews, coordinate appointment scheduling, and help keep daily workflows moving efficiently.</p><p>• Enter and update case or client information in internal systems with a high level of precision and attention to detail.</p><p>• Identify issues that may delay processing, communicate concerns promptly, and support timely resolution of client service matters.</p><p>• Perform general administrative support such as typing correspondence, handling mail, organizing files, and operating standard office equipment.</p><p>• Participate in training activities and follow established procedures to support consistent service delivery across the office.</p>
- 2026-11-12T00:00:00Z
- St Paul, MN
- onsite
- Temporary / Contract
- 22 - 30 USD / Hourly
- <p>We are seeking a dedicated Spanish Bilingual Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul><p><br></p>
- 2026-10-27T00:00:00Z
- Coxsackie, NY
- onsite
- Temporary to Hire
- 22 - 30 USD / Hourly
- <p><strong>Customer Service Lead</strong></p><p><em>Coxsackie, NY | Contract Opportunity</em></p><p><br></p><p>Are you a customer service professional who loves creating order, improving processes, and leading by example? We're partnering with a growing manufacturing organization in <strong>Coxsackie, NY </strong>seeking a <strong>Customer Service Lead </strong>who can elevate the customer experience while helping shape the future of the department.</p><p><br></p><p>This is more than a traditional customer service role. You'll serve as a key resource for customers, collaborate across multiple departments, streamline processes, develop standard operating procedures, and help build a customer service function that is efficient, responsive, and best-in-class. If you're someone who thrives in a fast-paced environment, enjoys solving problems, and is excited by the opportunity to make a lasting impact, we'd love to hear from you.</p><p><br></p><p><strong>What You'll Be Doing</strong></p><p><strong>Lead Process Improvement & Team Development</strong></p><ul><li>Develop and maintain Standard Operating Procedures (SOPs) to create consistency, efficiency, and scalability.</li><li>Evaluate and modernize current customer service processes, workflows, and strategies.</li><li>Identify opportunities for continuous improvement and implement solutions that enhance service quality and operational performance.</li><li>Help establish best practices and support the ongoing growth of the customer service function.</li></ul><p><strong>Deliver an Exceptional Customer Experience</strong></p><ul><li>Become a trusted product resource and assist customers with product applications, order quantities, and related inquiries.</li><li>Respond promptly and professionally to customer requests while ensuring a high level of service and satisfaction.</li><li>Manage customer orders from entry through fulfillment, verifying pricing, shipping instructions, warehouse selection, and delivery requirements.</li><li>Prepare quotations, samples, and other customer requests accurately and efficiently.</li></ul><p><strong>Drive Operational Excellence</strong></p><ul><li>Partner closely with sales, operations, production, shipping, and warehouse teams to ensure customer expectations are met.</li><li>Monitor daily customer service and shipping activity, proactively identifying and resolving issues.</li><li>Track customer concerns, order discrepancies, and service trends while maintaining detailed documentation.</li><li>Ensure accuracy, accountability, and responsiveness across all customer-facing processes.</li></ul>
- 2026-10-27T00:00:00Z