92 Results for Collections Manager Jobs in Usa

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Collections Manager

Norwalk, CT
onsite
Permanent / Full Time
90000 - 120000 USD / Yearly
We are looking for an experienced Credit/Collections Supervisor/Manager to lead daily receivables collection efforts for a growing organization in Norwalk, Connecticut. This on-site role combines team leadership with direct portfolio oversight, supporting strong cash flow and the timely resolution of outstanding balances. The person in this position will guide a small collections team, manage complex account issues, and work closely with internal partners to strengthen overall collection performance. Responsibilities:• Lead, mentor, and evaluate a team of 3–5 Collections Specialists, providing direction that supports consistent follow-through and strong individual performance.• Oversee collection activity across a large accounts receivable portfolio tied to roughly $65M+ in revenue, with a focus on reducing delinquent balances.• Set daily and weekly priorities for the team, ensuring outreach efforts are organized, timely, and aligned with business cash flow goals.• Review aging trends, account status, and collection results to identify risk areas and take corrective action when needed.• Work directly with customers and internal departments to resolve billing concerns, payment delays, deductions, and disputed balances.• Manage escalated and high-impact accounts, using sound judgment to move difficult collection matters toward resolution.• Maintain accurate records of customer interactions, collection steps, and account updates to support reporting and accountability.• Collaborate with Accounting, Finance, Billing, Sales, and related teams to improve issue resolution and strengthen receivables processes.• Use NetSuite to monitor account activity, track receivables, and support reporting that helps guide collection strategy.• Assess current collection procedures and recommend improvements that enhance efficiency, internal controls, and cash collections.
2026-09-30T00:00:00Z

Collections Manager

Chicago, IL
onsite
Permanent / Full Time
90000 - 100000 USD / Yearly
The salary range for this position is $90,000 - $100,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]. Is your current job giving “all-work-no-play” when it should be giving “work-life balance + above market pay rates”? Key Responsibilities <ul><li>Manage the North American collections function for commercial equipment finance portfolios across the U.S. and Canada. </li><li>Monitor portfolio performance and identify early warning indicators of customer deterioration. </li><li>Develop proactive collection strategies that maximize recoveries while preserving valuable customer relationships whenever possible. </li><li>Prioritize collection efforts based on risk, exposure, collateral quality, and probability of recovery. </li><li>Continuously improve collection effectiveness through data-driven portfolio segmentation and analytics. </li><li>Lead negotiations involving: Payment arrangements, Loan restructurings, Deferrals, Settlement agreements, Forbearance solutions </li><li>Evaluate workout alternatives balancing customer viability, collateral preservation, legal enforceability, and financial impact. </li><li>Manage escalated customer situations with professionalism and sound business judgment. </li><li>Coordinate repossessions, voluntary surrenders, remarketing activities, and deficiency recovery efforts. </li><li>Partner with asset management and remarketing teams to maximize collateral recovery values. </li><li>Monitor recovery performance and recommend strategies to reduce net credit losses. </li><li>Ensure compliance with: Company policies, Internal controls, Collection regulations, U.S. and Canadian legal requirements </li><li>Monitor Regulatory Default and Forbearance classifications. </li><li>Support internal and external audits related to portfolio management and collections. </li><li>Reporting & Portfolio Analytics </li><li>Prepare and present regular portfolio reporting </li><li>Develop dashboards and performance metrics to support data-driven decision making. </li><li>Drive continuous process improvements and automation initiatives that improve customer experience while strengthening portfolio controls. </li><li>Success Measures </li></ul>
2026-09-24T00:00:00Z

Collections Manager

Chicago, IL
onsite
Permanent / Full Time
90000 - 100000 USD / Yearly
The salary range for this position is $90,000-$100,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this role please send your resume to [email protected] OverviewThis role plays a critical part in protecting portfolio quality, minimizing credit losses, maximizing recoveries, and delivering outcomes while preserving long-term client, dealer, and vendor relationships. The successful candidate will combine strong commercial judgment, analytical capabilities, negotiation skills, and operational discipline to proactively manage credit deterioration, restructurings, recoveries, and regulatory reporting. Working closely with Risk, Internal Sales, Finance, Legal and Operations, the Collections Manager will contribute directly to the overall financial performance and risk management. Job Description• Manage the North American collections function for commercial equipment finance portfolios across the U.S. and Canada. • Monitor portfolio performance and identify early warning indicators of customer deterioration. • Develop proactive collection strategies that maximize recoveries while preserving valuable customer relationships whenever possible. • Prioritize collection efforts based on risk, exposure, collateral quality, and probability of recovery. • Continuously improve collection effectiveness through data-driven portfolio segmentation and analytics. • Lead negotiations involving: Payment arrangements, Loan restructurings, Deferrals, Settlement agreements, Forbearance solutions • Evaluate workout alternatives balancing customer viability, collateral preservation, legal enforceability, and financial impact. • Manage escalated customer situations with professionalism and sound business judgment. • Coordinate repossessions, voluntary surrenders, remarketing activities, and deficiency recovery efforts. • Partner with asset management and remarketing teams to maximize collateral recovery values.
2026-09-30T00:00:00Z

Collections Specialist

Clearwater, FL
onsite
Temporary / Contract
23.75 - 26 USD / Hourly
We are looking for a detail-oriented Collections Specialist to support receivables activities for a service-focused organization. This Contract position is ideal for someone who can manage collection efforts effectively while maintaining strong customer relationships. The role focuses on resolving outstanding balances, monitoring account status, and helping improve cash flow through consistent follow-up and accurate documentation. Responsibilities: • Contact commercial and consumer accounts regarding past-due balances and work toward timely payment resolution • Review aging reports and prioritize collection activity based on account status, risk, and payment history • Document all collection efforts, customer communications, and repayment arrangements in the appropriate systems • Collaborate with billing and internal teams to investigate account discrepancies and support accurate account resolution • Negotiate payment plans when appropriate while following company policies and established collection procedures • Monitor open receivables and escalate delinquent accounts as needed to support recovery efforts • Provide attentive customer service while handling sensitive payment discussions with tact and accuracy
2026-10-06T00:00:00Z

Collections Specialist

Rochester, NY
onsite
Permanent / Full Time
39520 - 45760 USD / Yearly
We are looking for a motivated Resolution Expert to join a growing team in Rochester, New York. This position focuses on speaking directly with consumers to address account concerns, arrange practical repayment solutions, and deliver a detail-oriented customer experience. The ideal candidate is confident on the phone, comfortable working in a fast-paced environment, and able to balance empathy with accountability while managing a high volume of daily interactions. Responsibilities:• Handle a large number of daily consumer calls, with a primary focus on outbound outreach while also responding to inbound inquiries.• Speak with customers to review account status, answer questions, and guide conversations toward timely resolution.• Set up and negotiate payment arrangements that align with company guidelines and individual customer situations.• Document interactions accurately and maintain detailed account records throughout the collections process.• Identify accounts that require additional review and route them for legal action, dispute investigation, or bankruptcy processing when appropriate.• Use sound judgment to de-escalate concerns, overcome objections, and move accounts toward resolution.• Manage conversations effectively across multiple accounts while meeting productivity and quality expectations.• Work with internal leadership and team processes to support efficient account recovery and consistent customer communication.
2026-09-28T00:00:00Z

Collections Specialist

Boca Raton, FL
onsite
Temporary / Contract
23 - 25 USD / Hourly
We are seeking a motivated and detail-oriented Collections Specialist to join a growing team in Boca Raton, FL. The Collections Specialist will be responsible for managing outstanding accounts, communicating with customers regarding past-due balances, resolving billing discrepancies, and helping maintain accurate accounts receivable records. Responsibilities<ul><li>Manage a portfolio of accounts and monitor outstanding and past-due balances</li><li>Contact customers via phone and email regarding outstanding invoices and payment status</li><li>Review accounts receivable aging reports and prioritize collection efforts</li><li>Research and resolve billing discrepancies, short payments, disputes, and account issues</li><li>Negotiate payment arrangements and follow up on payment commitments</li><li>Maintain detailed documentation of collection activities and customer communications</li><li>Reconcile customer accounts and research unapplied or missing payments</li><li>Partner with Accounting, Accounts Receivable, Sales, and Customer Service teams to resolve account issues</li><li>Escalate severely delinquent or high-risk accounts as appropriate</li><li>Assist with month-end accounts receivable reporting and account cleanup</li><li>Maintain positive customer relationships while effectively collecting outstanding balances</li></ul>
2026-09-23T00:00:00Z

Collections Specialist

Smithfield, RI
onsite
Permanent / Full Time
60000 - 65000 USD / Yearly
We are looking for a Collections Specialist to support accounts receivable activities and help maintain healthy customer payment practices in Rhode Island. This role focuses on managing outstanding balances, addressing billing questions, and working with internal teams to resolve account issues efficiently. The ideal candidate brings strong communication skills, sound judgment, and a detail-oriented approach to customer interactions while maintaining accuracy and confidentiality. Responsibilities: • Review assigned customer accounts to identify overdue balances and prioritize collection efforts based on aging and risk. • Maintain accurate documentation of account activity, including payment commitments, outreach attempts, and customer interactions. • Investigate billing concerns and disputed charges by partnering with internal departments to reach timely resolutions. • Monitor invoice due dates and promised payment timelines, and send follow-up reminders to encourage prompt settlement. • Respond to customer inquiries related to invoices, statements, payment status, and account history with clarity and courtesy. • Evaluate prior billing and payment trends to identify accounts that may require proactive outreach or alternative collection strategies. • Work directly with customers to establish practical repayment arrangements when standard payment terms cannot be met. • Prepare updates on delinquent balances, collection results, and portfolio performance for internal review. • Process incoming payments and applicable refunds accurately and within established timelines. • Follow all applicable regulations, internal policies, and confidentiality standards when handling account information.
2026-09-23T00:00:00Z

Collections Specialist

Humble, TX
onsite
Temporary to Hire
24 - 26 USD / Hourly
Collections SpecialistLocation: Humble/Kingwood areaSchedule: Fully onsitePosition Type: Contract-to-hirePosition Summary:Our client is seeking a Collections Specialist to manage customer accounts, collect outstanding balances, resolve billing discrepancies, and maintain accurate account records. This role requires strong communication, problem-solving, and organizational skills, along with the ability to work cross-functionally to support timely payments and positive customer relationships.Key Responsibilities:<ul><li>Manage assigned accounts and contact customers regarding outstanding balances</li><li>Research and resolve billing discrepancies, payment issues, and account disputes</li><li>Maintain detailed collection notes, account records, and customer master data</li><li>Send invoices, statements, and collection communications</li><li>Collaborate with billing, sales, and operations teams to resolve account issues</li><li>Process credit memos and account adjustments as needed</li><li>Monitor aging reports and recommend actions to reduce past-due balances</li><li>Support escalated accounts and help develop collection strategies</li><li>Ensure compliance with company policies and procedures</li></ul>
2026-10-07T00:00:00Z

Collections Specialist

Mounds View, MN
onsite
Temporary / Contract
24.2 - 28.05 USD / Hourly
Are you looking to advance your career as a collections professional at a rapidly growing company located conveniently near Mounds View, Minnesota. This Collections Specialist role will be a long term temporary / contract to hire employment opportunity that has immense opportunity for growth. Nourish your career as an experienced Collections Specialist at a growing company when you contact Robert Half today! The job:- Process Payments- Register all customer payments to the correct reports- Maintain quality customer service and a positive company image by resolving customer account inquiries- Manage inbound and outbound collections calls and correspondence- Process bankruptcy filings correctly when received- Abide by all Federal Fair Credit Reporting Act rules and regulations- Manage all billing and reporting activities in line with deadlines- Locate delinquent customer accounts through various means, e.g. skip-tracing, phone contact, written correspondence, and make arrangements for payment- Oversee and update customer files to ensure data consistency *Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment. Please submit your resume and call 651-293-3973 for review and consideration.
2026-09-24T00:00:00Z

Collections Specialist

Pasadena, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Collections Specialist opportunity in a mid-sized services company. As a Collections Specialist, you will perform customer and/or commercial collections and resolve customer account issues. In this Collections Specialist position, you will report to the Collections Manager. This company offers a great work environment! Please email your resume and call 626.463.2030 for immediate consideration. Collections Outreach:· Contact customers with overdue payments through various channels such as phone calls, emails, and letters.· Implement effective collection strategies to recover outstanding balances.Negotiation and Resolution:· Negotiate payment arrangements and terms with customers who are experiencing financial difficulties.· Resolve disputes and address customer inquiries related to overdue payments.Payment Reconciliation:· Reconcile customer payments with outstanding balances.· Ensure accuracy in recording and tracking payments received.Documentation and Record Keeping:· Maintain detailed and organized records of customer interactions, payment arrangements, and collection activities.· Document any agreements made with customers regarding payment plans.Reporting and Analysis:· Generate and analyze reports on accounts receivable aging and collection performance.· Provide insights into trends, challenges, and potential areas for improvement.Credit Risk Assessment:· Assess the creditworthiness of customers and recommend appropriate credit limits.
2026-10-05T00:00:00Z

Collections Specialist

Huntington Beach, CA
onsite
Temporary / Contract
27.55 - 31.9 USD / Hourly
We are looking for a Collections Specialist to support business-to-business account recovery efforts for a Contract position based in Huntington Beach, California. This role focuses on managing a high-volume portfolio, maintaining clear client communication, and helping resolve outstanding balances through effective follow-up and problem-solving. The ideal candidate brings strong commercial collections experience, attention to detail, and confidence working with billing data and account records in Excel and enterprise systems. Responsibilities: • Manage a portfolio of approximately 50 to 100 commercial accounts, following up on outstanding invoices and driving timely resolution of past-due balances. • Communicate with retail business clients through written correspondence and other outreach methods to secure payment commitments or bring accounts to closure. • Use credit and collections platforms to initiate automated reminders and support consistent follow-up activity across assigned accounts. • Prepare and issue final demand notices when standard collection efforts have not resolved delinquent balances. • Investigate billing concerns and account issues, identify the cause of nonpayment, and work toward practical solutions with customers. • Maintain accurate account documentation, payment updates, and collection activity records within JD Edwards EnterpriseOne and related systems. • Analyze account details and aging information in Microsoft Excel to prioritize collection efforts and monitor progress against outstanding receivables.
2026-10-08T00:00:00Z

Collections Specialist

New York, NY
onsite
Temporary / Contract
38 - 44 USD / Hourly
We are looking for a Collections Specialist to support accounts receivable activities and help maintain accurate customer account balances for a Long-term Contract position in New York, New York. This role focuses on resolving past-due accounts, coordinating billing-related updates, and producing reliable reporting for leadership. The ideal candidate brings strong commercial collections experience, sound judgment, and the ability to communicate effectively with both customers and internal teams. Responsibilities: • Monitor overdue accounts, contact customers regarding outstanding balances, and escalate seriously delinquent accounts to outside collection partners or legal channels in line with company guidelines. • Evaluate pricing-related issues and prepare credit memo requests when needed to correct account discrepancies and support accurate receivable records. • Examine aging data regularly to identify minor residual balances and take appropriate steps to reconcile and clear them. • Prepare recurring account status updates and other collection-related reports for management on a monthly basis. • Verify that customer call documentation and related account details are complete and ready for billing release. • Review maintenance and repair invoices flagged for special handling and authorize their release once requirements have been met. • Work closely with internal departments and field personnel to resolve account questions, support payment follow-up, and improve collection outcomes.
2026-10-09T00:00:00Z

Collections Specialist

Palm Beach Gardens, FL
onsite
Temporary to Hire
22.8 - 26.4 USD / Hourly
We are looking for a Collections Specialist to join a growing team in Florida. This contract-to-permanent opportunity is ideal for someone who communicates confidently, works with urgency, and is eager to build experience in an environment that offers training and long-term potential. The person in this role will support account resolution efforts by speaking with clients, reviewing billing concerns, and helping ensure balances are addressed accurately and effectively. Responsibilities: • Make a high volume of outbound calls each day to connect with customers regarding open balances and payment activity. • Review account details to identify billing discrepancies, research disputes, and help clarify outstanding charges. • Communicate with clients in a respectful and attentive manner while working toward timely payment resolution. • Document customer conversations, account updates, and follow-up actions accurately within internal records. • Coordinate with internal teams as needed to confirm invoice accuracy and resolve account questions efficiently. • Prioritize collection activities with a strong sense of urgency while maintaining quality and attention to detail. • Support ongoing account follow-up efforts to reduce delinquent balances and improve collection outcomes.
2026-10-09T00:00:00Z

Collections Specialist

Omaha, NE
onsite
Temporary / Contract
19.7885 - 22.913 USD / Hourly
We are looking for a Collections Specialist to support accounts receivable and payment recovery efforts for a cleaning industry organization in Omaha, Nebraska. This Long-term Contract position is ideal for someone who can balance clear customer communication with accurate billing follow-up and strong record management. The role will focus on resolving past-due balances, maintaining collection activity documentation, and helping keep billing operations organized and current. Responsibilities:• Contact commercial and consumer customers regarding outstanding balances and guide them through payment resolution options.• Review account histories, billing details, and payment records to identify discrepancies and determine appropriate collection actions.• Maintain accurate documentation of collection activity, customer conversations, disputes, and promised payment dates in internal systems.• Work closely with billing and internal support teams to address invoice issues, reconcile account concerns, and improve payment turnaround.• Monitor aging reports and prioritize delinquent accounts based on risk, balance size, and follow-up timelines.• Process account updates, enter payment-related information, and ensure records remain current and complete.• Escalate unresolved or high-risk accounts according to established collection procedures and company guidelines.
2026-10-09T00:00:00Z

Collections Specialist

Fort Worth, TX
onsite
Temporary to Hire
22.75 - 27.5 USD / Hourly
We are looking for a Collections Specialist to immediately join a team on a contract basis with the potential for a permanent role. This position focuses on managing account receivables, communicating with customers regarding outstanding balances, and helping maintain steady cash flow through timely follow-up. The ideal candidate brings experience across commercial and consumer collections, along with a solid understanding of billing and credit-related collection practices. Responsibilities:• Contact customers by phone, email, and other approved channels to follow up on overdue invoices and unresolved account balances.• Review account activity to identify delinquent payments, document collection efforts, and determine appropriate next steps for resolution.• Work with internal teams to research billing concerns, clarify discrepancies, and support accurate account reconciliation.• Apply established collection procedures to both commercial and consumer accounts while maintaining a consistent customer experience.• Monitor payment commitments and follow through with customers to encourage timely resolution of outstanding obligations.• Maintain complete and up-to-date records of communications, account status changes, and collection outcomes in internal systems.• Escalate complex or high-risk accounts when necessary and support efforts to reduce aging receivables.• Contribute to consistent cash collection results by prioritizing accounts effectively and managing a high-volume workload.
2026-10-09T00:00:00Z

Collections Specialist

Lexington-fayette, KY
onsite
Temporary to Hire
18 - 20 USD / Hourly
We are looking for a Collections Specialist to join a wholesale distribution organization located in Lexington. This contract-to-hire opportunity is ideal for someone who can balance strong customer service with a confident approach to recovering outstanding balances on commercial accounts. The role focuses on building productive client relationships, resolving payment issues, and helping maintain healthy accounts receivable performance. Essential Functions and Responsibilities• Manage outreach to business customers regarding overdue invoices and open balances, using a thorough and solution-focused approach.• Review account activity, research discrepancies, and work with customers to address billing or payment concerns in a timely manner.• Negotiate payment arrangements when appropriate and follow up consistently to support collection goals.• Maintain accurate records of customer interactions, commitments to pay, and account status updates.• Partner with internal teams to clarify account details, resolve disputes, and improve collection outcomes.• Monitor aging reports and prioritize collection efforts based on account risk and payment history.• Deliver high-quality customer service while maintaining firmness and accountability in collection conversations.
2026-10-09T00:00:00Z

Collections Specialist

Norfolk, VA
onsite
Temporary to Hire
18 - 21 USD / Hourly
We are looking for a Collections Specialist to join our team in Norfolk, Virginia in a Contract to Permanent role. This position focuses on managing outstanding advertising-related receivables while delivering responsive support to customers with billing questions or account concerns. The ideal candidate brings strong organization, sound judgment, and a consistent approach to reducing past-due balances across a range of advertising services. Responsibilities: • Manage collection activities for advertising accounts by following up on past-due balances and encouraging timely payment. • Investigate billing concerns, clarify account discrepancies, and work directly with customers to reach accurate resolutions. • Support receivables for multiple advertising offerings, including print, digital, creative, and other related services. • Maintain detailed account records, document collection efforts, and track progress on delinquent balances. • Communicate professionally with clients to address payment issues while preserving strong business relationships. • Review aging reports and prioritize outreach efforts to improve cash flow and reduce outstanding receivables. • Collaborate with internal teams when account adjustments or billing corrections are needed to resolve customer concerns.
2026-09-14T00:00:00Z

Collections Specialist

Madison, CT
onsite
Temporary / Contract
23 - 28 USD / Hourly
About the RoleRobert Half is seeking a professional and detail-oriented Collections Specialist for a contract opportunity with a nonprofit organization in Madison, Connecticut. This position is ideal for an individual with strong customer service, accounts receivable, and collections experience who enjoys working in a mission-driven environment.The Collections Specialist will be responsible for managing outstanding balances, communicating with clients and funding sources, resolving billing discrepancies, and supporting the organization's revenue cycle and cash flow operations.Responsibilities<ul><li>Monitor accounts receivable aging reports and identify outstanding balances</li><li>Contact clients, funding sources, and third-party payers regarding overdue accounts through phone, email, and written correspondence</li><li>Investigate and resolve billing discrepancies, payment issues, and account disputes</li><li>Maintain detailed collection notes and account records within the billing system</li><li>Process account adjustments, payment arrangements, and account reconciliations as appropriate</li><li>Collaborate with accounting and program staff to resolve outstanding receivables</li><li>Track collection activities and prepare aging and collections reports for management</li><li>Research unapplied payments and resolve outstanding account issues</li><li>Assist with month-end accounts receivable reconciliations</li><li>Ensure collection efforts comply with organizational policies and applicable regulations</li><li>Support special projects and administrative functions as needed</li></ul>
2026-10-08T00:00:00Z

Collections Specialist

Stamford, CT
remote
Temporary / Contract
24 - 30 USD / Hourly
Job SummaryWe are seeking a Collections Specialist to manage outstanding accounts and support the collection of past-due balances. This role will involve communicating with customers, researching account issues, and helping reduce delinquency while maintaining strong professional relationships. The ideal candidate is persistent, customer-focused, and highly organized.Key Responsibilities<ul><li>Contact customers regarding past-due balances</li><li>Monitor aging reports and prioritize collection efforts</li><li>Research account discrepancies and payment delays</li><li>Collaborate with internal teams to resolve billing or account issues</li><li>Document collection activity and account status updates</li><li>Negotiate payment arrangements when appropriate</li><li>Support efforts to reduce delinquency and improve cash flow</li><li>Prepare reports related to collection activity and account trends</li></ul>
2026-10-01T00:00:00Z

Collections Specialist

Charlotte, NC
onsite
Temporary / Contract
22.8 - 24 USD / Hourly
We are looking for a Collections Specialist to support commercial receivables efforts for a construction-focused organization in Charlotte, North Carolina. This Long-term Contract position is ideal for someone who brings strong B2B collections experience and can communicate effectively with customers while protecting cash flow. The person in this role will help manage credit-related activities, follow up on outstanding balances, and contribute to an organized, detail-focused collections process. Responsibilities: • Manage business-to-business collection activities by contacting customers regarding past-due invoices and securing timely payment commitments. • Review account status and aging reports to prioritize collection efforts and reduce outstanding receivables. • Process and assess credit applications to support sound customer account decisions. • Partner with internal teams to resolve billing questions, payment discrepancies, and account issues that may delay collections. • Maintain accurate records of customer communication, payment arrangements, and account updates in the appropriate systems. • Support commercial credit evaluations and assist with decisions related to account approval and risk review.
2026-10-06T00:00:00Z

Collections Specialist

Brown Summit, NC
onsite
Temporary / Contract
25.175 - 29.15 USD / Hourly
We are looking for a Collections Specialist in the Greensboro area. This temp to hire position is suited for someone who can balance firm collection practices with responsive customer communication while maintaining accurate account records. The role focuses on resolving outstanding balances, reviewing credit-related information, and working across accounting systems to keep billing and payment activity organized and up to date. Responsibilities:• Manage assigned customer accounts by following up on overdue invoices, documenting outreach, and driving timely payment resolution.• Review account balances, billing details, and payment history to identify discrepancies and support effective collection efforts.• Communicate with customers by phone and email to address past-due balances, answer account questions, and maintain positive business relationships.• Use accounting platforms and reporting tools, including Excel, to track collection activity, prepare status updates, and maintain accurate records.• Research customer information through available resources such as Accurint to support account verification and recovery efforts when needed.• Process and monitor billing-related transactions while coordinating with internal teams to resolve invoice issues and payment exceptions.• Support credit-related review activities by assessing account risk indicators and escalating concerns when collection trends require attention.• Work within systems such as Great Plains and IBM AS/400 to update account information, review transaction history, and maintain collection documentation.
2026-10-05T00:00:00Z

Collections Specialist

Lisle, IL
remote
Temporary / Contract
26.125 - 30.25 USD / Hourly
We are looking for a Contract Collections Specialist to support receivables management for a manufacturing organization in Illinois. This role is focused on strengthening cash collection efforts, addressing account issues that affect payment timing, and maintaining a detail-oriented experience for customers throughout the resolution process. The ideal candidate brings strong commercial collections expertise, sound judgment, and the ability to manage account activity with accuracy and persistence. Responsibilities:• Pursue payment on overdue business accounts through consistent customer outreach and follow-up strategies that encourage timely resolution.• Examine open receivables and research account issues to identify the causes of delayed payment, then document findings and coordinate next steps.• Resolve invoice, pricing, and billing concerns by partnering with appropriate stakeholders and submitting credit-related adjustments when needed.• Review aging activity on a routine basis to prioritize collection efforts, reconcile minor outstanding balances, and keep account records current.• Escalate severely past-due accounts to outside collection partners or legal resources in alignment with established company guidelines.• Prepare recurring account status summaries and month-end reporting for leadership, highlighting collection progress and unresolved risks.• Maintain complete and accurate notes, account details, and call records to support invoice handling and payment release activities.• Oversee the processing and release of maintenance and repair invoices that require additional review or special coordination. The hourly pay range for this position is $27 to $33/hour. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.
2026-10-08T00:00:00Z

Collections Specialist

Minneapolis, MN
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for a Collections Specialist to support revenue recovery efforts for a long-term contract opportunity in Minneapolis, Minnesota. This position focuses on managing account follow-up, resolving outstanding balances, and working across internal and external partners to improve payment outcomes. The ideal candidate brings a strong understanding of collections workflows, can navigate complex healthcare-related systems and programs, and communicates effectively in a fast-paced environment. Responsibilities: • Manage assigned accounts and perform timely follow-up to secure payment resolution and reduce aging balances. • Investigate unpaid or underpaid claims by reviewing account details, payer activity, and supporting documentation. • Communicate with patients, payers, and internal teams to clarify discrepancies and move accounts toward closure. • Apply knowledge of healthcare programs and coverage structures, including government-related plans, when addressing account issues. • Document collection activity thoroughly and maintain accurate records within applicable systems and tracking tools. • Partner with offshore or cross-functional support teams to coordinate workload, share updates, and maintain service expectations. • Analyze account trends and identify recurring obstacles that may affect reimbursement or collection performance. • Support process adherence by following established billing and collection procedures while meeting productivity goals.
2026-10-08T00:00:00Z

Collections Specialist

Metairie, LA
onsite
Temporary to Hire
16 - 18 USD / Hourly
We are looking for a Collections Specialist to join our team in Metairie, Louisiana in a contract capacity with the potential for a long-term opportunity. This position focuses on managing both commercial and consumer accounts, maintaining consistent communication with customers, and helping reduce outstanding balances through consistent and timely follow-up. The ideal candidate is organized, attentive to detail, and comfortable working with billing and collection activities while using Excel to track account status and support reporting. Responsibilities:• Contact commercial and consumer customers to follow up on overdue balances and secure payment commitments• Review account histories, billing details, and payment activity to identify collection issues and determine next steps• Maintain accurate records of collection efforts, customer conversations, disputes, and payment arrangements• Work closely with internal teams to resolve billing discrepancies that may delay account payment• Monitor assigned accounts and prioritize collection activities to improve recovery results• Prepare and update spreadsheets and account reports in Microsoft Excel to track aging and collection performance• Apply collection procedures consistently while delivering attentive customer service during all interactions
2026-09-30T00:00:00Z

Collections Specialist

Sugerland, TX
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for a Collections/AR Specialist to join a growing team in Texas. This contract position with potential for a permanent opportunity is ideal for someone who brings strong accounts receivable knowledge and can manage both commercial and consumer collection activity with accuracy and consistency. The person in this role will help improve cash flow, resolve account issues efficiently, and support day-to-day finance operations through consistent follow-up and careful reconciliation. Responsibilities:• Contact business and individual customers to follow up on past-due balances and secure timely payment commitments• Review customer accounts, investigate outstanding invoices, and resolve billing discrepancies that may delay collection activity• Apply incoming payments accurately and maintain up-to-date account records within accounting systems• Perform account reconciliations to confirm balances, identify variances, and support accurate receivable reporting• Work closely with internal finance and operations teams to address credit concerns, documentation needs, and account status updates• Prepare collection-related correspondence, including payment reminders and formal notices, while maintaining a consistent customer experience• Track collection efforts in spreadsheets and accounting platforms, using Excel to monitor aging trends and payment activity• Assist with broader accounts receivable support tasks, including reporting, record maintenance, and process coordination as needed
2026-10-05T00:00:00Z

92 results for Collections Manager in Usa