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136 results for Help Desk Desktop Support Analyst in Usa
- New York, NY
- onsite
- Permanent / Full Time
- 65000 - 85000 USD / Yearly
- <p><strong>Maritime: Charter Desk Analyst</strong></p><p><br></p><p>Our client, a global leader in the maritime industry, is expanding its New York City team. This Analyst will support the commercial and freight trading desks through analysis of vessel availability, freight rates, bunker fuel costs, and charter party agreements.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Market Analysis:</strong> Track and analyze shipping freight rates, spot/time charter markets, and rival fixture data (e.g., dry bulk, tanker, or container sectors).</li><li><strong>Commercial Support:</strong> Assist senior charterers and brokers in evaluating freight calculations, voyage estimates, and laytime/demurrage calculations.</li><li><strong>Data Management:</strong> Maintain internal databases, tracking sheets, and market intelligence reports regarding fleet movements and port congestions.</li><li><strong>Liaison:</strong> Coordinate with operations, marine, and trade teams to ensure smooth post-fixture execution.</li></ul><p><br></p><p><br></p><p><br></p>
- 2026-11-10T00:00:00Z
- Minneapolis, MN
- onsite
- Permanent / Full Time
- 150000 - 170000 USD / Yearly
- We are looking for a Data Security Analyst to join a financial services organization in Minneapolis, Minnesota. In this role, you will help shape and uphold enterprise data governance practices, with a strong emphasis on identifying, classifying, and safeguarding unstructured information. This position combines strategic oversight with hands-on responsibility for the security technologies that support data protection and loss prevention efforts. You will work closely with security leadership and cross-functional stakeholders to strengthen compliance, reduce information risk, and improve data handling standards across the business.<br><br>Responsibilities:<br>• Lead the development and enforcement of data governance frameworks, standards, and controls that support secure information management across the organization.<br>• Oversee initiatives to discover, classify, and protect unstructured data, ensuring sensitive information is handled according to business and regulatory expectations.<br>• Administer and enhance data protection and data loss prevention solutions, including tools such as Varonis or comparable platforms.<br>• Partner with security, compliance, and business teams to assess information risk and implement practical safeguards that reduce exposure.<br>• Establish meaningful security and governance metrics, then monitor and report on performance to support ongoing improvement.<br>• Translate regulatory obligations into operational data security practices and help maintain alignment with applicable compliance requirements.<br>• Support the maintenance and optimization of security monitoring and related controls that contribute to broader enterprise data integrity and protection goals.<br>• Advise stakeholders on policy adherence, secure data usage, and governance best practices to strengthen the organization’s security posture.
- 2026-10-20T00:00:00Z
- Dallas, TX
- onsite
- Permanent / Full Time
- 100000 - 110000 USD / Yearly
- <p>We are looking for an Application Support Engineer for a local client here in Dallas, Texas and help strengthen the performance, stability, and usability of critical business applications. This role partners with business professionals, IT teams, and external vendors to deliver well-designed technical solutions that support daily operations and long-term improvement. The ideal candidate brings strong troubleshooting ability, sound technical judgment, and experience supporting integrated application environments.</p><p><br></p><p>Responsibilities:</p><p>• Translate operational, technical, and user needs into practical application designs, configuration updates, and workflow improvements.</p><p>• Manage the setup, validation, rollout, and ongoing enhancement of enterprise and legal technology platforms used across the organization.</p><p>• Provide technical support for core tools such as document management systems, Microsoft 365, Adobe Acrobat, timekeeping, expense, and other legal software solutions.</p><p>• Investigate complex application and integration problems, identify root causes, and implement durable resolutions that reduce recurring issues.</p><p>• Build and maintain system workflows, templates, security settings, data connections, and other functional components that improve usability and control.</p><p>• Create and execute test plans for upgrades, patches, new features, integrations, and configuration changes before production release.</p><p>• Work closely with vendors and internal technology teams to assess solution options, resolve technical challenges, and deliver application enhancements.</p><p>• Monitor application health, reliability, and access controls, recommending improvements that strengthen performance, security, and user experience.</p><p>• Produce clear technical documentation covering configurations, dependencies, testing activities, and troubleshooting procedures.</p><p>• Contribute to application upgrades, migrations, and new deployments, including support for automation, scripts, queries, and system integrations where needed.</p>
- 2026-11-10T00:00:00Z
- Woodbridge, NJ
- onsite
- Temporary / Contract
- 42.75 - 49.5 USD / Hourly
- We are looking for an Application Support Engineer to join a financial services organization in Woodbridge, New Jersey on a Long-term Contract basis. This position is ideal for a hands-on technical specialist who enjoys solving user issues, supporting endpoint environments, and improving day-to-day IT operations. The role combines second-level support responsibilities with device management, scripting, and collaboration across core infrastructure technologies.<br><br>Responsibilities:<br>• Deliver second-line technical support for end-user hardware, software, and application issues across the business<br>• Investigate and resolve escalated incidents, ensuring timely diagnosis and clear communication with users and internal teams<br>• Manage Microsoft Intune activities such as device configuration, policy administration, and application deployment<br>• Create and update PowerShell scripts to streamline repetitive support tasks and improve operational efficiency<br>• Support Windows desktop environments, including laptop setup, imaging, deployment, maintenance, and patching<br>• Assist with account, access, and device administration in Active Directory and Azure AD environments<br>• Perform foundational network troubleshooting to identify connectivity issues and support issue resolution<br>• Contribute to hands-on support work when needed, including Level 1 assistance and laptop build preparation<br>• Maintain accurate technical documentation, support procedures, and knowledge resources for recurring issues
- 2026-11-10T00:00:00Z
- the Woodlands, TX
- onsite
- Permanent / Full Time
- 115000 - 121000 USD / Yearly
- We are looking for an Application Support Engineer to provide dependable technical support for business-critical systems in The Woodlands, Texas. This role is ideal for someone who can troubleshoot issues efficiently, maintain stable application performance, and work across hardware, network, and user support needs. The successful candidate will bring a hands-on approach to problem solving and help ensure technology services remain reliable in a fast-paced energy and natural resources environment.<br><br>Responsibilities:<br>• Diagnose and resolve application incidents to minimize downtime and restore normal service as quickly as possible.<br>• Support user access, authentication, and account-related requests within Active Directory environments.<br>• Perform hands-on troubleshooting for desktops, laptops, and other computer hardware used in daily operations.<br>• Collaborate with teams supporting Cisco technologies to identify connectivity issues that affect application availability.<br>• Monitor recurring support trends, document findings, and recommend practical improvements to system stability.<br>• Assist with software deployment, configuration updates, and maintenance activities for supported business applications.<br>• Maintain clear service records, technical notes, and resolution details to improve future support response.<br>• Work closely with end users and internal technical teams to deliver timely communication and effective issue resolution.
- 2026-11-09T00:00:00Z
- Blaine, MN
- onsite
- Permanent / Full Time
- 50000 - 60000 USD / Yearly
- <p>We are looking for a Customer Support Specialist to support customer-facing order operations for our manufacturing team. This position plays a central role in processing orders accurately, coordinating with internal departments, and keeping customers informed throughout the fulfillment cycle. The ideal candidate brings strong organizational skills, sound judgment, and the ability to resolve issues quickly in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the full order lifecycle, from initial entry and validation through shipment follow-up and final invoicing.</p><p>• Maintain accurate order, customer, and transaction records within ERP and related business systems to support smooth daily operations.</p><p>• Keep customers informed of order progress, schedule changes, and service issues with timely and clear communication.</p><p>• Partner with production, planning, quality, warehouse, and shipping teams to align order fulfillment with customer expectations.</p><p>• Process returns, replacements, and order adjustments while ensuring all updates are documented correctly.</p><p>• Investigate delays, discrepancies, and delivery concerns, taking appropriate action to resolve issues or elevate them when needed.</p><p>• Provide administrative support to sales activities by updating account details and assisting with order-related requests.</p><p>• Record customer feedback and recurring service concerns to help improve processes and overall service performance.</p>
- 2026-11-05T00:00:00Z
- Bethesda, MD
- onsite
- Temporary / Contract
- 22 - 26 USD / Hourly
- <p>We are seeking a Customer Support Specialist to provide exceptional service to customers by answering inquiries, resolving issues, and ensuring a positive customer experience. This role delivers responsive customer service while resolving inquiries and documenting interactions accurately.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries via phone, email, and chat</p><p>• Resolve issues and document outcomes in CRM systems</p><p>• Escalate complex issues to internal teams</p><p>• Identify service trends and improvement opportunities</p><p><br></p>
- 2026-10-26T00:00:00Z
- Newark, DE
- onsite
- Temporary / Contract
- 32 - 32 USD / Hourly
- We are looking for a detail-oriented Trade Support Analyst to join a Contract opportunity in Newark, Delaware. This position supports confidentiality agreement review, negotiation coordination, and controlled distribution of sensitive credit information for secondary trading activity. The role works closely with legal, sales, trading, compliance, and research partners, making strong organization, communication, and multitasking skills essential. This is a fully onsite position suited for someone who can manage competing priorities with accuracy and sound judgment.<br><br>Responsibilities:<br>• Coordinate the drafting, review, and execution of confidentiality agreements with external counterparties involved in loan and claims trading activity.<br>• Partner with legal, sales, and trading stakeholders to track agreement progress, resolve open items, and support negotiation follow-up.<br>• Respond to internal and external questions regarding document status, required terms, and next steps in the agreement lifecycle.<br>• Prepare and organize materials for approved client distribution in accordance with executed agreements and internal control standards.<br>• Maintain and update virtual data rooms, including document posting, access management, and due diligence support.<br>• Review sensitive information before release to confirm alignment with internal information barriers and confidentiality requirements.<br>• Work with compliance, legal, research, and trading teams to escalate issues and ensure proper handling of restricted information.<br>• Manage multiple time-sensitive tasks simultaneously while maintaining accurate records and high attention to detail.
- 2026-10-29T00:00:00Z
- New York, NY
- remote
- Temporary to Hire
- 76 - 88 USD / Hourly
- We are looking for a Workday System Analyst to join a team on a contract-to-permanent basis. In this role, you will connect HR operational needs with Workday system capabilities by translating business priorities into clear technical and process solutions. This position is ideal for someone who enjoys improving workflows, organizing requirements, and helping stakeholders navigate system enhancements with confidence.<br><br>Responsibilities:<br>• Manage incoming support requests and enhancement submissions, assess urgency and impact, and direct items to the appropriate technical resources.<br>• Partner with HR and business stakeholders to gather needs, define functional expectations, and create clear user stories, workflow diagrams, and acceptance standards.<br>• Evaluate end-to-end HR processes such as onboarding, payroll, benefits enrollment, and recruiting to identify opportunities for better efficiency and stronger system alignment.<br>• Lead coordination of testing activities for updates and releases by preparing test scenarios, organizing data needs, monitoring execution, and confirming completion with stakeholders.<br>• Monitor service levels, recurring ticket patterns, and issue history to uncover root causes and recommend long-term corrective actions.<br>• Create and maintain process guides, training content, and knowledge base materials that support consistent team execution and user adoption.<br>• Contribute to reporting, operational metrics, and continuous improvement efforts, including the use of AI-supported approaches for intake and documentation.<br>• Work closely with technical and functional teams to ensure requested changes are well understood, properly prioritized, and delivered with quality.
- 2026-11-13T00:00:00Z
- Pleasanton, CA
- onsite
- Temporary to Hire
- 35 - 38 USD / Hourly
- <p>We are looking for a IT Support Analyst to support employees with day-to-day technical issues in California. This IT Support Analyst contract opportunity has the potential to become permanent and is ideal for someone who enjoys combining hands-on desktop support with responsive service desk assistance across both remote and onsite environments. In this IT Support Analyst role, you will help maintain end-user systems, resolve incidents efficiently, and provide guidance on workplace technology and security best practices. This IT Support Analyst is on onsite role out of Pleasanton. </p><p><br></p><p>Responsibilities:</p><p>• Deliver first- and second-level technical support for end users, resolving incidents through desk-side assistance as well as remote troubleshooting.</p><p>• Set up, deploy, maintain, and repair desktops, laptops, and related equipment for office and workstation use.</p><p>• Administer and support Windows 10 devices and provide limited assistance for iOS-based hardware.</p><p>• Troubleshoot hardware issues, software errors, and connectivity problems to restore user productivity quickly.</p><p>• Support core business applications and collaboration platforms, including Microsoft 365, Teams, Zoom, Outlook, Word, Excel, and PowerPoint.</p><p>• Install, configure, and maintain endpoint protection and backup tools across desktop and laptop environments.</p><p>• Assist with Active Directory tasks such as account setup, password resets, and basic user access support while helping monitor and triage incoming tickets.</p><p>• Configure new user devices and peripherals, including computers, printers, and remote access tools such as Citrix and related solutions.</p><p>• Track and update inventory records for IT assets as equipment is received, assigned, relocated, or replaced within the office.</p><p>• Provide end-user instruction on software usage, security awareness, and effective computing practices while following organizational safety and security standards.</p>
- 2026-11-04T00:00:00Z
- Harrisburg, PA
- onsite
- Temporary to Hire
- 28 - 32 USD / Hourly
- We are looking for a hands-on IT Support Specialist (macOS) to deliver dependable technical assistance for staff in Harrisburg, Pennsylvania. This contract opportunity with permanent potential is ideal for someone who enjoys resolving day-to-day user issues, supporting Apple-focused environments, and keeping endpoint and account services running smoothly. The role centers on Tier 1 and Tier 2 support, Microsoft 365 administration, device management, and clear communication with end users. You will also partner with vendors and elevate more advanced infrastructure or security matters to IT leadership when needed.<br><br>Responsibilities:<br>• Deliver first- and second-level support for employee technology requests, ensuring issues are logged accurately, prioritized appropriately, and carried through to completion.<br>• Provide day-to-day support for macOS systems, Apple hardware, mobile devices, and key workplace applications such as Microsoft 365, Teams, SharePoint, Outlook, OneDrive, Zoom, and Zoho One.<br>• Prepare, configure, enroll, and deploy devices while maintaining asset records, software distribution, compliance checks, and lifecycle updates for endpoints.<br>• Handle user account tasks including onboarding, offboarding, access adjustments, license administration, and other identity-related support activities.<br>• Diagnose and resolve common problems involving connectivity, authentication, conferencing tools, printers, copiers, peripherals, and general office technology.<br>• Create and maintain support documentation, end-user instructions, knowledge articles, and operational runbooks to improve consistency and service quality.<br>• Work with external vendors for troubleshooting, service coordination, and issue follow-up when third-party assistance is required.<br>• Escalate advanced technical, cybersecurity, or infrastructure concerns to IT leadership with clear documentation and context.
- 2026-11-09T00:00:00Z
- Marysville Nt, OH
- onsite
- Temporary / Contract
- 55 - 65 USD / Hourly
- We are looking for an IT Analyst/Developer to support and advance enterprise platform initiatives for an automotive organization in Marysville, Ohio. This Long-term Contract position focuses on leading enhancements within the Dassault Systèmes 3DEXPERIENCE environment, partnering with business teams, technical resources, and external vendors to deliver dependable solutions. The role is primarily onsite four days per week and is well suited for someone who combines strong technical understanding with disciplined project coordination.<br><br>Responsibilities:<br>• Drive enhancement initiatives within the Dassault Systèmes 3DEXPERIENCE platform by organizing scope, schedules, and cross-functional execution activities.<br>• Collaborate with business stakeholders to define needs, translate objectives into clear requirements, and align delivery plans with operational priorities.<br>• Oversee project progress across multiple platform environments, ensuring development, validation, and release activities remain on track.<br>• Coordinate testing efforts, monitor defects, and guide issue remediation to support stable and timely deployments.<br>• Provide consistent communication to stakeholders through project updates, status reporting, and risk escalation when needed.<br>• Partner with internal technical teams and third-party vendors to implement new capabilities that satisfy agreed business outcomes.<br>• Manage deployment readiness by tracking dependencies, confirming deliverables, and supporting smooth production rollout activities.<br>• Facilitate resolution of project obstacles by identifying risks early and driving action plans with the appropriate teams.
- 2026-11-10T00:00:00Z
- Richmond, VA
- onsite
- Temporary / Contract
- 35 - 47 USD / Hourly
- <p><strong>Information Security Analyst Contractor</strong></p><p><br></p><p><strong>Responsibilities will include:</strong></p><ul><li>Work within a Governance Risk and Compliance (GRC) system to add and update security and risk data, records, and documentation.</li><li>Partnering with business stakeholders to develop and maintain Information System Security Plans (SSP).</li><li>Participate in Information Security and Privacy efforts across all business areas and supplier engagements to ensure the appropriate security controls are in place.</li><li>Facilitating security information gathering meetings to collect necessary information for completion of SSPs, risk assessments, and other security work products.</li><li>Represent the Information Security Office in PMO projects to ensure specific projects and initiatives have appropriate ISO representation.</li><li>Responsible for partnering across teams, collaborating with business units to understand business challenges, developing necessary tailored control options, facilitating compliance requirements, and providing timely and clear communications to stakeholders.</li><li>Assists with the development and maintenance of information security standards and processes, including conducting occasional research of best practices from reputable sources.</li><li>Assists with controls documentation, including information system diagramming, completing risk assessment templates, and drafting security documentation as needed.</li><li>Assist in reviewing contracts, agreements, and other vendor documentation to ensure adequate information security protections are in place.</li></ul><p><br></p>
- 2026-11-04T00:00:00Z
- Mountain View, CA
- onsite
- Temporary / Contract
- 23 - 27 USD / Hourly
- <p><br></p><p><strong>What You'll Do</strong></p><ul><li>Greet and assist visitors, clients, and employees</li><li>Manage incoming calls, emails, and front desk inquiries</li><li>Coordinate conference rooms, meetings, and office logistics</li><li>Handle mail, packages, and office supplies</li><li>Support workplace events and day-to-day office operations</li><li>Maintain a polished, organized, and guest-ready office</li></ul>
- 2026-11-06T00:00:00Z
- Chicago, IL
- onsite
- Permanent / Full Time
- 90000 - 120000 USD / Yearly
- <p><em>The salary range for this position is $90,000 - $120,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p><strong>Job Description:</strong></p><ul><li>Lead structured Kaizen cycles focused on throughput, quality and risk reduction.</li><li>Apply relevant Process Management tools (e.g. Lean/Six Sigma tools such as VSM (Value Stream Mapping), SIPOC (Supplier, Input, Process, Output, Customer), 5 Whys, Ishikawa).</li><li>Perform process mining and time‑and‑motion analysis.</li><li>Identify root causes of rework, delays, documentation errors and funding bottlenecks.</li><li>Design and develop To‑Be processes including clear role definitions, handoffs, and service-level expectations. As minimum expected is inclusion of RACI (Responsible, Accountable, Consulted, Informed), SLAs and control points.</li><li>Analyze and document current (“as-is”) processes across all functions – e.g. origination, credit, operations, funding/treasury, and portfolio management.</li><li>Identify inefficiencies (benchmarking against other countries in the network, against the market), bottlenecks, error drivers, and compliance-related risks.</li><li>Support the creation and maintenance of standard operating procedures (SOPs), process maps, and work instructions.</li><li>Serve as the primary process interface between functions (e.g., IT, Risk, Operations, Finance).</li><li>Align process and system requirements with Group standards while ensuring local regulatory and operational needs are met.</li><li>Facilitate cross-functional workshops to align stakeholders on process changes, implementation steps, and responsibilities.</li><li>Translate business requirements into structured change requests for HQ IT teams, or external local providers.</li><li>Define functional requirements, expected outcomes, dependencies, acceptance criteria, and test scenarios.</li><li>Support prioritization of change requests and maintain transparency on timelines and delivery status.</li><li>Coordinate user acceptance testing (UAT) with local teams and document test results.</li><li>Ensure system enhancements support process design, reporting, compliance, and operational efficiency.</li><li>Monitor performance of external systems and service quality, maintaining communication and coordination with external providers (if such).</li><li>Translate gaps into OCR (Optical Character Recognition)/RPA (Robotic Process Automation) and workflow opportunities.</li><li>Build business cases with ROI and risk impact.</li><li>Define data quality rules and reporting requirements</li><li>Monitor and supervise process implementation across teams, ensuring adoption and operational consistency.</li><li>Track and manage implementation progress, risks, open issues, and mitigation actions.</li></ul><p><br></p>
- 2026-10-21T00:00:00Z
- Atlanta, GA
- onsite
- Temporary / Contract
- 35 - 40 USD / Hourly
- <p><strong>Overview</strong></p><p>We are seeking an experienced, customer-focused IT Support Specialist to support attorneys, legal assistants, and business professionals in a fast-paced law firm environment. This role is responsible for resolving hardware, software, Microsoft 365, and legal technology issues while delivering exceptional customer service and supporting the adoption of new technologies.</p><p>The ideal candidate will have strong experience with <strong>Microsoft 365, iManage Cloud, Litera products, Windows endpoint support, and legal technology platforms</strong>. Prior law firm experience is required.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Provide remote and onsite technical support to attorneys, legal assistants, and business professionals.</li><li>Troubleshoot hardware, software, endpoint devices, plugins, peripherals, networking, VPN, Wi-Fi, and connectivity issues.</li><li>Manage incidents and service requests through the ticketing system, escalating when appropriate.</li><li>Support Microsoft 365 applications, identity services, collaboration tools, Microsoft Copilot, MFA, device enrollment, user access, and account administration.</li><li>Perform basic Azure AD/Active Directory administration, including password resets and user account support.</li><li>Configure, deploy, maintain, and troubleshoot Windows laptops and desktops.</li><li>Support legal technology platforms including <strong>iManage Cloud, Litera products, BigHand, Docket Enterprise, DocuSign, Adobe Acrobat Pro, and Harvey AI</strong>.</li><li>Assist attorneys and staff with document management, document creation, workflow tools, and software integrations.</li><li>Coordinate with software vendors to troubleshoot and resolve application issues.</li><li>Create and maintain technical documentation, knowledge base articles, ticket notes, and support procedures.</li><li>Participate in technology rollouts, office upgrades, and continuous process improvement initiatives.</li></ul>
- 2026-11-06T00:00:00Z
- Fort Lauderdale, FL
- onsite
- Temporary / Contract
- 0 - 0 USD / Yearly
- <p>Our client is looking for a Cybersecurity Analyst to monitor security events, investigate threats, and strengthen the organization's security posture.</p><p>Responsibilities</p><ul><li>Monitor SIEM alerts and security incidents.</li><li>Conduct vulnerability assessments.</li><li>Investigate phishing, malware, and endpoint threats.</li><li>Support compliance initiatives and audits.</li><li>Document security findings and remediation efforts.</li><li>Collaborate with IT teams on incident response.</li></ul><p><br></p>
- 2026-11-12T00:00:00Z
- Petaluma, CA
- onsite
- Temporary / Contract
- 50 - 55 USD / Hourly
- <p>We are looking for a Security Analyst to join our aviation client in a contract position based onsite in Petaluma, California. This role is ideal for an experienced security specialist who can strengthen daily security operations, investigate threats, and help protect cloud, identity, and endpoint environments. You will work closely with technical partners across IT and security to reduce risk, improve response readiness, and support compliance-focused initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Lead the response to security events by containing threats, gathering evidence, escalating issues when needed, and documenting outcomes for follow-up review.</p><p>• Oversee identity and access activities, including user access reviews, permission governance, and control validation across enterprise systems.</p><p>• Analyze suspicious authentication activity, compromised accounts, phishing attempts, and other indicators of malicious behavior to determine impact and next steps.</p><p>• Coordinate vulnerability follow-up efforts with IT teams to drive remediation progress and reduce exposure across the environment.</p><p>• Track endpoint protection health, device compliance status, and broader security posture to identify gaps requiring attention.</p><p>• Examine privileged account usage, network security logs, and web access controls to detect abnormal or unauthorized activity.</p><p>• Maintain and enhance operational security documents such as incident procedures, playbooks, standard operating guidance, and response runbooks.</p><p>• Prepare recurring security reports and metrics covering incidents, threat trends, vulnerabilities, and operational performance.</p><p>• Support audit requests, compliance reviews, eDiscovery efforts, and third-party security assessments as part of ongoing governance activities.</p><p>• Partner with security, infrastructure, and support teams on daily operations, tabletop exercises, and continuous improvements informed by incident findings.</p>
- 2026-11-02T00:00:00Z
- Ann Arbor, MI
- onsite
- Temporary / Contract
- 51.4615 - 59.587 USD / Hourly
- We are looking for an experienced EDI Analyst to support critical integration processes that connect business operations, order flow, inventory activity, shipping, and invoicing across the organization. This Long-term Contract position is based in Ann Arbor, Michigan, and offers the opportunity to work in a dynamic manufacturing environment where technology plays a direct role in daily operations. The ideal candidate will strengthen transaction reliability, improve partner connectivity, and help optimize integration performance across enterprise systems and external trading networks.<br><br>Responsibilities:<br>• Oversee data exchange processes tied to Dynamics 365 Finance & Operations, ensuring accurate movement of information across order management, warehouse activity, fulfillment, shipping, and billing functions.<br>• Administer and support enterprise EDI platforms and related integration tools used to connect with retail partners and other external business systems.<br>• Monitor, analyze, and resolve issues affecting X12 document flows such as purchase orders, acknowledgments, advance ship notices, invoices, inventory updates, change orders, and functional acknowledgments.<br>• Troubleshoot interface failures involving data entities, OData services, APIs, middleware, scheduled jobs, and file-based integrations to maintain stable transaction processing.<br>• Coordinate onboarding of new trading partners by gathering requirements, validating mappings, guiding testing, and supporting production readiness.<br>• Ensure ongoing adherence to customer routing guides and partner-specific EDI standards to reduce compliance issues and operational disruptions.<br>• Identify root causes of chargebacks and implement validation checks, workflow improvements, and corrective actions to minimize recurrence.<br>• Support integration-related activities for system rollouts, including test execution, cutover preparation, and post-implementation stabilization.<br>• Develop and maintain technical documentation, mapping references, operational procedures, monitoring practices, and reconciliation records for supported integrations.<br>• Collaborate with internal stakeholders, external vendors, and trading partners to improve visibility, reliability, and efficiency across connected business processes.
- 2026-11-06T00:00:00Z
- Jamaica, NY
- onsite
- Temporary to Hire
- 17.1 - 18 USD / Hourly
- <p>We are looking for a Customer Service and Counter Support Associate to join a manufacturing team in Jamaica, New York in a Contract to Permanent role. This position focuses on delivering helpful service to customers by phone and in person while supporting order processing and front-counter operations. The right candidate will be comfortable managing routine office tasks, handling transactions accurately, and assisting with product pickup in a fast-paced supply environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls and provide timely, attentive assistance with product and service inquiries.</p><p>• Prepare pricing details, create customer orders, and record transaction information accurately in company systems.</p><p>• Welcome and support walk-in customers, helping them complete purchases and addressing counter-related needs.</p><p>• Process sales at the counter, including cash transactions, while maintaining accuracy and attention to detail.</p><p>• Retrieve stocked items from behind the counter and coordinate product handoff for customer pickup.</p><p>• Complete basic administrative support work to help maintain smooth day-to-day branch operations.</p><p>• Use Microsoft Word and Excel for routine documentation, recordkeeping, and other office tasks.</p><ul><li>• Assist with general front-counter coverage as needed to support customer flow and team priorities.Customer Service and Counter Support Associate</li></ul><p><br></p>
- 2026-11-13T00:00:00Z
- Los Angeles, CA
- onsite
- Temporary to Hire
- 17.1 - 19.8 USD / Hourly
- We are looking for a bilingual Direct Support team member to deliver individualized, community-based support to clients in Los Angeles, California. This contract opportunity is ideal for someone who brings compassion, reliability, and strong communication skills to daily client interactions. In this field-based role, you will help individuals build practical life skills, work toward personal goals, and maintain greater independence while coordinating with families and support teams.<br><br>Responsibilities:<br>• Deliver one-on-one services based on each client’s established support plans and personal objectives.<br>• Guide clients in strengthening daily living skills such as communication, budgeting, employment readiness, and independent routines.<br>• Provide dependable transportation to appointments, community activities, and other approved locations using a personal vehicle.<br>• Promote client safety, dignity, and self-advocacy while encouraging meaningful participation in the community.<br>• Record services provided and track client progress with clear, timely, and accurate documentation.<br>• Complete required reports and service records within scheduled work hours and in accordance with program expectations.<br>• Partner with family members, employers, and multidisciplinary professionals to support consistent client outcomes.<br>• Participate in staff meetings, supervision sessions, and required training to remain aligned with organizational standards.<br>• Carry out additional related duties as needed to support client care and program operations.
- 2026-11-13T00:00:00Z
- Tulalip, WA
- onsite
- Permanent / Full Time
- 19 - 21 USD / Hourly
- <p>We are looking for a Front Desk Administrative Specialist to support daily office operations and provide responsive service to members in Tulalip, Washington. This position plays an important role in handling front desk activity, organizing records, and assisting with membership-related documentation. The ideal candidate is detail-oriented, communicates clearly, and is comfortable managing administrative tasks in a fast-paced office setting.</p><p><br></p><p>Responsibilities:</p><p>• Receive and post customer payments accurately each day while maintaining organized financial records.</p><p>• Prepare and process permits, membership forms, and related administrative documents in a timely manner.</p><p>• Contact members regarding outstanding balances and follow up on collection-related matters effectively.</p><p>• Keep member files current by updating records, scanning documentation, and ensuring information is properly stored.</p><p>• Distribute decals and gate cards while confirming eligibility and maintaining issuance records.</p><p>• Serve as the first point of contact at the front desk by answering questions, addressing concerns, and directing inquiries appropriately.</p><p>• Review and apply park rules, by-laws, and tribal agreement requirements when assisting members and processing documentation.</p><p>• Support general office operations by handling inbound calls, performing data entry, and completing additional administrative duties as needed.</p><p><br></p><p>The pay range for this position is $19.00 to $21.00 per hour.</p><p><br></p><p>Benefits:</p><ul><li>Medical, Dental, Vision and Life Insurance after successful completion of probationary period.</li><li>40 hours vacation granted after successful completion of probationary period.</li><li>1 hour of paid sick leave for every 40 hours worked.</li><li>401(k) retirement plan with 3% company match</li><li>Six paid holidays</li><li>Four personal days</li></ul><p><br></p>
- 2026-10-30T00:00:00Z
- Bellevue, WA
- remote
- Temporary / Contract
- 65 - 75 USD / Hourly
- <p>Robert Half Technology is seeking an experienced <strong>Privacy & Data Governance Consultant</strong> to support a client in the travel and insurance industry. This individual will play a key role in assessing and strengthening the organization's privacy and data governance practices, ensuring compliance with applicable regulations, and enhancing existing policies, procedures, and data protection controls.</p><p> </p><p><strong>This is primarily privacy compliance, governance, and policy-focused opportunity rather than a hands-on engineering role.</strong></p><p><strong> </strong></p><p><strong>Duration: </strong>6-month contract, with potential to extend</p><p><strong>Location: </strong>Client is based in Washington State – 100% remote</p><p><strong>Pay rate: </strong>$65-$75/hr</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Assess the organization's current privacy and data governance environment to identify gaps, risks, and opportunities for improvement.</li><li>Develop, review, and update privacy policies, procedures, and data protection practices to align with regulatory requirements and organizational objectives.</li><li>Support compliance with applicable federal and state privacy regulations, with an emphasis on Washington State privacy requirements.</li><li>Utilize Microsoft Purview to support data governance initiatives, including sensitivity labeling, data classification, and policy configuration.</li><li>Evaluate how sensitive information is collected, stored, accessed, protected, and shared across organizational systems.</li><li>Review existing data protection controls and recommend improvements to strengthen privacy compliance and reduce organizational risk.</li><li>Establish and refine data handling guidelines to ensure information is appropriately classified, protected, and shared.</li><li>Collaborate with internal technology, security, compliance, and business teams to align privacy policies with operational practices.</li><li>Provide guidance on privacy considerations related to Microsoft cloud environments, data centers, and emerging technologies.</li><li>Support ongoing privacy and data governance initiatives during organizational changes and process improvements.</li></ul>
- 2026-11-10T00:00:00Z
- Minneapolis, MN
- remote
- Temporary / Contract
- 45 - 50 USD / Hourly
- <p>We are looking for a Security Operations Analyst to support critical security initiatives. This role is ideal for someone who is detail oriented and can strengthen day-to-day security operations while contributing to organized project execution and cross-functional coordination. The position blends operational security oversight with structured planning, making it a strong fit for someone who is comfortable working across both analytical and consulting-focused responsibilities.</p><p><br></p><p>Responsibilities:</p><p>• Monitor security operations activities and help maintain consistent response processes across ongoing initiatives.</p><p>• Coordinate with internal stakeholders to track security-related tasks, priorities, and project timelines.</p><p>• Review operational workflows to identify risks, gaps, and opportunities for improved security performance.</p><p>• Support the execution of security programs by organizing deliverables, status updates, and action plans.</p><p>• Assist in documenting procedures, findings, and recommendations to promote clear communication and accountability.</p><p>• Work with teams across the business to align security efforts with project goals and operational requirements.</p><p>• Contribute to issue tracking and follow-up activities to help ensure timely resolution of security concerns.</p>
- 2026-11-04T00:00:00Z
- Bensalem, PA
- onsite
- Permanent / Full Time
- 75000 - 100000 USD / Yearly
- We are looking for an IT Security Analyst to support and strengthen daily security operations for a financial services environment in Bensalem, Pennsylvania. This role focuses on monitoring security activity, managing risk and compliance tasks, and helping ensure timely response to incidents, vulnerabilities, and access-related concerns. The ideal candidate brings a strong service mindset, solid technical judgment, and the ability to collaborate across technology teams while maintaining a secure and well-documented operating environment.<br><br>Responsibilities:<br>• Manage incoming security-related support requests, resolve issues within established service expectations, and provide responsive assistance to internal users and IT partners.<br>• Perform recurring reviews of security devices, system settings, and user access controls to confirm appropriate protection and identify areas requiring remediation.<br>• Use governance, risk, and compliance tools to track vulnerability findings, coordinate follow-up actions, and work with infrastructure teams to keep patching efforts on schedule.<br>• Conduct third-party security assessments and prepare clear reporting to support vendor risk visibility and decision-making.<br>• Gather and organize evidence for internal and external audits, ensuring materials are accurate, complete, and available when needed.<br>• Contribute to the improvement of security monitoring capabilities by evaluating SIEM performance and recommending enhancements to alerting and visibility.<br>• Record and help investigate security events, malware alerts, and related incidents while supporting escalation and coordination across technical teams.<br>• Review information security policies on a regular basis, update existing standards, and draft new documentation to address control gaps or regulatory changes.<br>• Provide security-focused support for Windows environments and business applications, while helping maintain procedures and improve operational processes.<br>• Work with cross-functional technology teams on security initiatives, deployments, and broader projects involving firewalls, web filtering, intrusion prevention, and data protection controls.
- 2026-10-20T00:00:00Z