240 Results for Bilingual Customer Service Representative Jobs in Usa

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Bilingual Customer Service Representative

Victor, NY
onsite
Temporary / Contract
25 - 26.5 USD / Hourly
Our client is seeking a Bilingual Customer Service Representative (Spanish/English) for an immediate opportunity. This is a contract position with strong potential to become permanent based on performance and business needs. The ideal candidate is customer-focused, professional, and able to communicate clearly and confidently in both Spanish and English.Key Responsibilities:<ul><li>Provide exceptional customer service to clients and customers in both Spanish and English</li><li>Respond to incoming calls, emails, and inquiries in a timely and professional manner</li><li>Assist customers with questions related to products, services, orders, billing, or account information</li><li>Resolve issues efficiently while maintaining a high level of customer satisfaction</li><li>Document customer interactions accurately in the system</li><li>Escalate complex issues to the appropriate department when needed</li><li>Maintain knowledge of company policies, procedures, and service offerings</li></ul>
2026-10-28T00:00:00Z

Bilingual Customer Service Representative

Long Island City, NY
onsite
Temporary to Hire
28.5 - 30 USD / Hourly
We are looking for a bilingual customer service team member to join a fast-moving team in Long Island City, New York. This Contract to permanent position centers on in-person support at a walk-up service window, where you will assist customers while also contributing to operational tasks and data review. The ideal candidate is confident working directly with people, comfortable handling spreadsheets and analysis, and motivated to identify ways to improve daily processes. Responsibilities: • Deliver detail-oriented in-person assistance to drivers and other customers at a walk-up service window in Long Island City, New York. • Review service and operational information in Excel to spot patterns, summarize findings, and support informed decisions. • Maintain accurate records and complete documentation related to daily service activities and operational workflows. • Investigate chargeback-related questions and help coordinate timely follow-up and resolution when needed. • Recommend practical improvements that enhance service quality, efficiency, and day-to-day operations. • Collaborate closely with a small on-site team to ensure smooth customer support in a high-traffic environment. • Learn internal procedures and become a reliable resource for questions tied to customer service and operational support. • Provide assistance during onboarding and knowledge transfer activities to support continuity within the role.
2026-11-04T00:00:00Z

Bilingual Customer Service Representative

Miami, FL
onsite
Temporary / Contract
21 - 24 USD / Hourly
We are looking for a compassionate Customer Service Representative/Helpline Counselor to support individuals who may be experiencing emotional distress and urgent personal challenges in Miami, Florida. This Long-term Contract position is well suited for someone with a background in behavioral health, psychology, or a related medical field who can communicate with empathy and professionalism. The role focuses on delivering thoughtful assistance, gathering accurate information, and helping connect callers with appropriate support while maintaining composure in sensitive situations. Responsibilities:• Respond to inbound calls from individuals seeking support, using active listening and a calm, respectful approach throughout each interaction.• Communicate clearly in both Creole and English to assist callers effectively and reduce barriers to care or guidance.• Document call details, service needs, and relevant outcomes with accuracy to support proper follow-up and recordkeeping.• Provide crisis-focused customer support by assessing immediate concerns and directing individuals to appropriate resources or next steps.• Handle emotionally sensitive conversations with discretion, empathy, and sound judgment in high-pressure situations.• Coordinate with internal teams or partner services when additional assistance, escalation, or continuity of care is needed.• Complete training related to suicide prevention, crisis response, and supportive intervention methods as required for the position.• Support day-to-day contact center operations by maintaining service standards, managing call volume, and performing related data entry tasks.
2026-10-16T00:00:00Z

Bilingual Customer Service Representative

Lorain, OH
onsite
Temporary to Hire
17.1 - 18 USD / Hourly
We are looking for a Customer Service Representative to join a mission-driven non-profit organization in Lorain, Ohio. This on-site opportunity is a contract position, designed for someone who brings strong customer support experience, sound judgment, and a compassionate approach when assisting community members. The person in this role will help applicants navigate services, manage required documentation, and keep records organized and secure while contributing to a responsive and well-organized office environment. Responsibilities:• Assist clients with the application process by explaining next steps, gathering required information, and ensuring submissions are completed accurately.• Review documents for completeness and accuracy, follow up on missing items, and maintain records in accordance with agency guidelines and confidentiality standards.• Respond to inbound questions by phone, in person, and through virtual interactions, providing clear and courteous service to applicants and community members.• Conduct applicant interviews, coordinate appointment scheduling, and help keep daily workflows moving efficiently.• Enter and update case or client information in internal systems with a high level of precision and attention to detail.• Identify issues that may delay processing, communicate concerns promptly, and support timely resolution of client service matters.• Perform general administrative support such as typing correspondence, handling mail, organizing files, and operating standard office equipment.• Participate in training activities and follow established procedures to support consistent service delivery across the office.
2026-11-05T00:00:00Z

Bilingual Customer Service Representative

St Paul, MN
onsite
Temporary / Contract
22 - 30 USD / Hourly
We are seeking a dedicated Spanish Bilingual Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction. Responsibilities:<ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul>
2026-10-27T00:00:00Z

French Bilingual Customer Service Representative

Hopkins, MN
onsite
Temporary / Contract
23 - 26 USD / Hourly
We are seeking a professional and customer-focused French Bilingual Customer Service Representative. In this role, you will serve as a primary point of contact for customers, providing exceptional support in both English and French. The ideal candidate has strong communication skills, enjoys helping others, and can effectively manage customer inquiries in a fast-paced environment. Key Responsibilities<ul><li>Provide outstanding customer service in both French and English via phone, email, and other communication channels.</li><li>Resolve customer concerns efficiently while maintaining a positive customer experience.</li><li>Accurately document customer interactions and update records within company systems.</li><li>Process customer orders, account updates, and service requests.</li><li>Escalate complex issues when necessary and follow through to resolution.</li><li>Meet established performance, quality, and productivity expectations.</li></ul>
2026-10-23T00:00:00Z

Bilingual Receptionist

Chicago, IL
onsite
Temporary / Contract
19 - 21 USD / Hourly
We are looking for a bilingual individual to serve as the first point of contact for a busy office in Chicago, Illinois. This Contract position is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and creates a welcoming experience for visitors and callers. The role combines front desk coordination, administrative support, and accurate record handling to help daily operations run smoothly. Responsibilities: • Greet visitors, clients, and staff in a courteous manner while maintaining an organized and efficient front desk presence. • Manage incoming phone calls in two languages, direct inquiries to the appropriate departments, and take clear messages when needed. • Provide day-to-day administrative support by preparing documents, handling correspondence, and assisting with general office coordination. • Enter and update information in office records with a strong focus on accuracy, completeness, and timeliness. • Schedule appointments, coordinate calendars, and support meeting logistics to keep activities running efficiently. • Monitor front office activity, respond to routine questions, and help resolve basic administrative issues promptly. • Maintain office supplies and support filing, scanning, and document organization to ensure easy access to important information.
2026-11-04T00:00:00Z

French Bilingual Customer Service Representaitve

Edina, MN
onsite
Temporary / Contract
22 - 25 USD / Hourly
Our client is seeking a motivated and service-oriented French Bilingual Customer Service Representative to support customers. This role is ideal for someone who enjoys building relationships, resolving customer concerns, and providing professional support in both French and English. The successful candidate will act as a trusted resource for customers by answering questions, processing requests, and ensuring a positive customer experience from start to finish. Key Responsibilities<ul><li>Serve as the primary point of contact for French- and English-speaking customers.</li><li>Coordinate with internal departments to resolve customer issues and ensure timely follow-up.</li><li>Monitor customer requests from initiation through resolution and provide status updates as needed.</li><li>Process orders, returns, refunds, and account changes accurately and efficiently.</li><li>Maintain detailed records of customer interactions and update information in company databases.</li><li>Educate customers on available products, services, and self-service resources.</li><li>Identify trends in customer concerns and communicate feedback to management.</li><li>Support customer retention efforts by building strong relationships and delivering a positive service experience.</li><li>Assist with special projects and administrative tasks as assigned.</li></ul>
2026-10-23T00:00:00Z

Bilingual Spanish Receptionist

Escondido, CA
onsite
Temporary / Contract
21 - 26 USD / Hourly
Robert Half is partnering with a busy medical practice in Escondido to find a bilingual English/Spanish Receptionist who enjoys helping patients and keeping front-office operations running smoothly! This position is ideal for someone who can communicate comfortably in both languages, provide a welcoming first impression, and help patients navigate scheduling and registration. You'll work closely with clinical and administrative staff to coordinate appointments, maintain accurate records, and ensure patients receive clear information. The ideal candidate is empathetic, detail-oriented, and able to remain calm and professional during busy periods. Responsibilities Include:<ul><li>Greet patients and visitors and assist with check-in procedures.</li><li>Answer incoming calls in English and Spanish and route inquiries appropriately.</li><li>Schedule, confirm, reschedule, and cancel patient appointments.</li><li>Update patient demographics, contact details, and registration information.</li><li>Assist patients with routine questions regarding appointments and office procedures.</li><li>Collect intake paperwork and verify that required forms are complete.</li><li>Coordinate appointment changes with clinical staff.</li><li>Direct billing, insurance, referral, and clinical questions to the appropriate department.</li><li>Maintain accurate electronic records and follow patient privacy requirements.</li><li>Scan, upload, and organize medical and administrative documentation.</li><li>Monitor appointment schedules and notify staff of changes or cancellations.</li><li>Assist with general office tasks, correspondence, and front-desk organization.</li></ul>
2026-10-20T00:00:00Z

Bilingual Spanish Receptionist

Oakland, CA
onsite
Temporary / Contract
24 - 26 USD / Hourly
<ul><li>Greet visitors, clients, and community members professionally</li><li>Answer and route phone calls in English and Spanish</li><li>Schedule appointments and support front desk coordination</li><li>Assist with intake forms, filing, scanning, and document organization</li><li>Maintain the reception area and support office presentation</li><li>Enter and update information in office systems accurately</li><li>Support staff with administrative and client-facing communication tasks</li><li>Maintain professionalism and confidentiality in all interactions</li></ul>
2026-10-16T00:00:00Z

Bilingual Spanish Medical Receptionist

20, FL
onsite
Temporary / Contract
20 - 20 USD / Hourly
We are seeking a detail-oriented and customer-focused Patient Service Representative (PSR) to support patient registration, scheduling, and overall patient services. In this role, you will assist both new and existing patients, helping ensure a high level of service, efficiency, and professionalism. The ideal candidate is compassionate, organized, and able to manage multiple responsibilities in a fast-paced, team-oriented healthcare environment.Key Responsibilities<ul><li>Uphold and support the Mission and Core Values of Saint John of God</li><li>Deliver exceptional customer service in all interactions with patients, visitors, volunteers, students, and staff</li><li>Facilitate patient registration while maintaining strict confidentiality</li><li>Conduct financial assessments, collect payments, and accurately record patient fees</li><li>Maintain logs, reports, and statistical data as required</li><li>Perform billing for assigned providers, ensuring accuracy and compliance with guidelines</li><li>Follow up on unresolved encounters and pending charges with providers</li><li>Communicate with program managers regarding schedules, no-shows, and cancellations</li><li>Conduct appointment confirmation calls</li><li>Run reports to ensure compliance with Meaningful Use Objectives, including Objectives 8 and 9</li><li>Perform clerical duties such as scanning and maintaining patient records</li><li>Support Medicaid and managed care processes, including insurance verification, eligibility screening and enrollment, and disenrollment procedures</li><li>Provide patients with information on available services within Camillus Health and throughout the community</li><li>Schedule new and follow-up patient appointments</li><li>Assist with additional departmental duties and special projects as assigned</li></ul>
2026-10-23T00:00:00Z

Bilingual Spanish-Office Coordinator

Miami, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
Robert Half is currently working with a company in the Miami area that is looking to bring on an Office Coordinator. This person will play a key role in keeping the office organized and running efficiently. The ideal candidate will be proactive, detail-oriented, and comfortable taking ownership of multiple administrative and operational priorities. Responsibilities:<ul><li>Oversee day-to-day office operations and ensure administrative processes are running smoothly</li><li>Coordinate calendars, meetings, conference rooms, and internal office scheduling</li><li>Manage office vendors, service providers, deliveries, and building-related requests</li><li>Handle purchasing, office supplies, inventory, and general expense tracking</li><li>Prepare reports, documents, presentations, and other materials for leadership</li><li>Assist with onboarding new employees, including workspace setup, equipment, and access coordination</li><li>Maintain organized records, files, and internal documentation</li><li>Support invoice processing, billing, and other administrative follow-up as needed</li><li>Coordinate office events, meetings, and special projects</li><li>Serve as a point of contact for employees, vendors, and visitors</li><li>Identify office needs and help improve internal processes and organization</li><li>Provide additional administrative and operational support to leadership as needed</li></ul>
2026-10-16T00:00:00Z

Bilingual Spanish Office Manager

North Miami, FL
onsite
Temporary / Contract
27 - 27 USD / Hourly
We are seeking a highly organized and collaborative Office Administrator / Executive Assistant to support a busy office environment and provide direct assistance to approximately 5 executives. This role will serve as the main point of contact within the office and play a key part in ensuring smooth day-to-day operations for a 40-person office. Key Responsibilities<ul><li>Manage travel arrangements, calendars/agendas, and expense reporting for executives</li><li>Serve as the primary internal contact for office-related needs</li><li>Oversee office management duties, including maintaining an organized, professional office environment</li><li>Communicate and coordinate with external vendors</li><li>Provide administrative support in a fast-paced, executive-facing environment</li></ul>
2026-10-23T00:00:00Z

Bilingual HR Supervisor

Whitewater, WI
onsite
Permanent / Full Time
75000 - 90000 USD / Yearly
Bilingual HR Supervisor opportunity just outside of Madison! Build strong employee relationships and make a direct impact. One of our long standing clients is seeking a Bilingual HR Supervisor to support day-to-day human resources operations in a fast-paced, team-oriented environment. This role is ideal for an HR professional who can confidently partner with employees and leadership, communicate effectively in two languages (English and Spanish), and help drive core HR processes across the organization. This is a fully onsite, permanent opportunity located in Whitewater. For consideration and more detail, please call 608-259-1164! Key Responsibilities<ul><li>Support daily HR operations across employee relations, onboarding, compliance, benefits administration, and policy interpretation.</li><li>Serve as a bilingual resource for employees and managers, providing clear communication and support in both required languages.</li><li>Assist with recruiting, interviewing, onboarding, and new hire orientation processes.</li><li>Respond to employee questions related to HR policies, procedures, benefits, and workplace concerns.</li><li>Maintain accurate employee records and HR documentation while helping ensure compliance with company policies and employment regulations.</li><li>Partner with leadership on performance management, employee engagement, and workplace issue resolution.</li><li>Help coordinate leave administration, training initiatives, and other HR programs as needed.</li><li>Contribute to process improvements and support a positive, collaborative workplace culture.</li></ul>
2026-10-21T00:00:00Z

Customer Service Representative

Atlanta, GA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support customers in the medical devices industry in Atlanta, Georgia. This contract opportunity with permanent potential is ideal for someone who combines strong customer care skills with technical troubleshooting ability and can thrive in a fast-moving, performance-focused environment. In this role, you will handle customer inquiries, resolve product and service concerns, and provide clear guidance that builds confidence and loyalty. The position requires professionalism, accuracy in documentation, and a proactive approach to solving problems. Responsibilities:• Assist customers by phone and other support channels, addressing service questions and resolving technical issues with professionalism and urgency.• Investigate reported problems thoroughly, identify practical solutions, and close cases within established quality and productivity expectations.• Record customer conversations, case details, and follow-up actions accurately in internal platforms such as Salesforce and related support systems.• Route complex or unresolved matters to the appropriate internal teams to ensure timely and effective resolution.• Explain product features, service options, and troubleshooting steps in a clear manner that helps customers use solutions successfully.• Deliver a positive support experience that strengthens customer satisfaction, retention, and ongoing engagement.• Manage multiple customer interactions at once while maintaining attention to detail in a high-volume contact center setting.
2026-10-15T00:00:00Z

Customer Service Representative

North Billerica, MA
onsite
Temporary / Contract
20 - 26 USD / Hourly
We are looking for a Customer Service Representative to join a busy team in North Billerica, Massachusetts. This Long-term Contract position is ideal for someone who thrives in a fast-paced office, communicates with confidence, and can keep service activities organized from start to finish. The person in this role will support daily customer interactions, coordinate technician scheduling, and work closely with internal teams to ensure timely and accurate service delivery. Responsibilities: • Coordinate technician appointments and manage scheduling changes to keep service operations running efficiently. • Respond to inbound customer inquiries professionally and provide clear updates on service requests, timelines, and order details. • Partner with internal sales staff and other team members to align customer needs with service availability and next steps. • Enter and maintain customer orders and service information with a high level of accuracy in company systems. • Handle a mix of phone-based communication, including incoming calls and outbound follow-up related to scheduling and customer support. • Monitor open requests and proactively address issues that could affect response times or customer satisfaction. • Support day-to-day office coordination by sharing information across teams and helping maintain an organized workflow.
2026-11-04T00:00:00Z

Customer Service Representative

Rochester, NY
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support a busy food and food processing operation in New York. This Contract position is ideal for someone who enjoys helping customers, managing orders accurately, and providing detail-oriented support over the phone. The person in this role will serve as a key point of contact for inbound inquiries while ensuring a smooth and positive customer experience. Responsibilities: • Handle incoming customer calls with care, providing timely answers and resolving routine questions or concerns. • Enter customer orders accurately into company systems and confirm details to help prevent processing errors. • Support day-to-day call center activities by responding to service requests and maintaining a courteous, solution-focused approach. • Make outbound calls when needed to clarify order information, follow up on customer requests, or provide updates. • Document customer interactions clearly so order activity, service issues, and next steps are properly recorded. • Coordinate with internal teams to address customer needs efficiently and help keep order fulfillment on track.
2026-10-29T00:00:00Z

Customer Service Representative

Painesville, OH
onsite
Temporary / Contract
21 - 23 USD / Hourly
We are looking for a Customer Service Representative to support daily customer communications and order-related activities for an on-site team in Painesville, Ohio. This 6 month Contract position is well suited for someone who learns quickly, stays organized, and communicates clearly while managing multiple requests. The individual in this role will help ensure customers receive prompt, accurate service by coordinating with internal teams and handling inquiries, sales orders, and sample requests with care. Responsibilities:• Respond to inbound customer inquiries by phone and email with professionalism, accuracy, and a strong service mindset.• Enter and manage sales orders and sample requests, ensuring details are complete and processed in a timely manner.• Provide customers with updates on order status, product information, and general service-related questions.• Work closely with internal departments to resolve issues, clarify requests, and support smooth order fulfillment.• Maintain accurate records of customer interactions, transactions, and follow-up actions within company systems.• Handle a mix of inbound and outbound communication to address customer needs and confirm order information when needed.• Review information carefully to minimize errors and help maintain high service standards across each interaction.
2026-10-30T00:00:00Z

Customer Service Representative

Indianapolis, IN
remote
Temporary to Hire
18 - 19 USD / Hourly
We are looking for a 2nd shift (2pm-11pm) Bilingual Spanish Customer Service Representative to join a payments-focused corporate team in Indianapolis, Indiana. This contract opportunity with permanent potential is ideal for someone who enjoys assisting customers, resolving service concerns, and communicating product information with accuracy and professionalism. In this role, you will support inbound customer interactions, document issues thoroughly, and help drive a positive service experience while meeting established performance standards. Responsibilities:• Assist customers by documenting service concerns and creating detailed support tickets for follow-up and resolution.• Provide clear guidance on available products, service features, pricing, and applicable fees so customers can make informed decisions.• Use customer service platforms and internal tools efficiently to review accounts, update records, and complete service requests during interactions.• Address routine customer questions by following established procedures and escalating issues when additional guidance is needed.• Meet department expectations for service quality, accuracy, productivity, and call center performance measures.• Encourage customers to use digital and self-service resources that improve convenience and reduce the need for repeat contact.• Share information about current promotions, new offerings, and upgraded solutions that may benefit the customer.• Prepare rate quotes and explain prepay options to help customers evaluate available payment choices.• Perform additional service and administrative tasks as assigned to support team operations.
2026-11-04T00:00:00Z

Customer Service Representative

Boca Raton, FL
onsite
Temporary / Contract
18 - 20 USD / Hourly
Join a growing team where your attention to detail and organizational skills make a direct impact. We're seeking a reliable and customer-focused DMV Services Clerk to support vehicle title and registration processes in a fast-paced, collaborative environment. This is an excellent opportunity for someone who enjoys administrative work, problem-solving, and keeping critical transactions moving efficiently. What You'll Do:<ul><li>Serve as a key liaison with DMV offices to obtain updates, verify requirements, and ensure timely processing of title and registration transactions.</li><li>Review, prepare, scan, and maintain accurate documentation related to vehicle titles, registrations, and supporting records.</li><li>Document account activity, enter detailed notes, and maintain accurate status updates within internal systems.</li><li>Track outstanding items and proactively follow up to resolve pending title and registration issues.</li><li>Research fees, corrections, and documentation requirements to ensure compliance and accuracy.</li><li>Coordinate with internal teams and external parties to obtain missing information and successfully close accounts.</li><li>Support onboarding and training efforts by helping new team members learn departmental procedures and best practices.</li></ul>
2026-11-04T00:00:00Z

Customer Service Representative

Victor, NY
onsite
Temporary / Contract
17.4135 - 22 USD / Hourly
We are looking for a Customer Service Representative to support daily customer interactions for a Long-term Contract position based in Victor, New York. In this role, you will handle incoming inquiries, provide timely assistance, and ensure accurate information is captured during each customer exchange. The ideal candidate is comfortable working in a call center environment, communicates clearly, and maintains a strong focus on service quality and efficiency. Responsibilities: • Respond to inbound customer calls with professionalism and provide helpful, solution-focused support. • Assist customers with order entry and updates while ensuring all details are recorded accurately. • Handle service-related questions and follow through to resolution in a timely manner. • Make outbound calls when needed to gather information, confirm requests, or provide status updates. • Enter customer and transaction data into internal systems with a high level of accuracy. • Address a variety of customer concerns while maintaining a courteous and positive experience. • Document call activity, customer needs, and outcomes thoroughly for tracking and follow-up. • Work collaboratively with team members to meet service expectations and maintain efficient call flow.
2026-11-03T00:00:00Z

Customer Service Representative

Vandalia, OH
onsite
Temporary to Hire
16.15 - 18.7 USD / Hourly
We are looking for a Customer Service Representative to join a team in a contract capacity. This role focuses on reviewing and coordinating employee-related benefit documentation, ensuring records are accurate, complete, and processed according to established guidelines. The ideal candidate is detail-oriented, comfortable handling high volumes of forms and service requests, and able to support both internal workflows and customer-facing communication with professionalism. Responsibilities:• Review incoming benefit and eligibility documents for completeness, accuracy, and compliance with established procedures before processing.• Prepare and distribute outgoing correspondence and required documentation related to status changes, coverage updates, and participant notifications.• Examine policy and contract information to confirm benefit coverage, dependent status, and eligibility determinations.• Validate spousal surcharge information and route verified details for the next stage of processing.• Generate routine reports from internal systems and external vendor sources to support operational tracking and follow-up activities.• Maintain and update termination-related records to keep employee status information current.• Provide customer service support through inbound and outbound communication, answering questions and assisting with document-related inquiries.• Assist with additional administrative and service tasks as needed to support team goals and daily operations. For immediate consideration, call 937.224.8326.
2026-10-26T00:00:00Z

Customer Service Representative

Pittsburgh, PA
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a team in a contract-to-permanent capacity. This position is ideal for someone who thrives in a fast-moving service environment, communicates with confidence, and is committed to helping customers resolve a wide range of account and digital banking questions. The role requires schedule flexibility, including late evenings, weekends, and some holidays, with permanent hours and a weekday training period during the first 90 days. Responsibilities: • Handle incoming customer inquiries related to refunds, payment disputes, payoff information, account updates, complaints, stop payment requests, and credit card limit review requests. • Assist customers with basic online and mobile banking support, including password assistance, bill payment questions, and general navigation issues. • Serve as a connection point between branch teams and customers by taking ownership of service requests and helping drive timely resolution. • Capture and communicate customer feedback to support service improvements and represent the customer perspective effectively. • Deliver attentive, empathetic support on inbound calls while building positive long-term customer relationships. • Maintain accurate handling of account-related requests and complete assigned service tasks in accordance with established procedures. • Support additional service initiatives and department projects as directed by leadership. • Work a rotating schedule that may include evenings, weekends, and select holidays based on business needs.
2026-11-03T00:00:00Z

Customer Service Representative

Coopersburg, PA
onsite
Temporary / Contract
18 - 20 USD / Hourly
Robert Half is seeking a friendly, professional, and customer-focused Customer Service Representative to join our team. In this role, you will serve as a primary point of contact for customers, providing assistance, resolving issues, and ensuring a positive customer experience. The ideal candidate is an excellent communicator with strong problem-solving skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. Responsibilities:<ul><li>Respond to customer inquiries via phone, email, chat, or in person</li><li>Resolve customer concerns, complaints, and service issues in a timely and professional manner</li><li>Provide accurate information about products, services, policies, and procedures</li><li>Process orders, returns, exchanges, and account updates</li><li>Maintain detailed and accurate customer records in internal systems</li><li>Escalate complex issues to the appropriate department when needed</li><li>Follow up with customers to ensure resolution and satisfaction</li><li>Support team goals related to service quality, response times, and customer satisfaction</li><li>Collaborate with internal teams to address customer needs and improve service processes</li></ul>
2026-10-29T00:00:00Z

Customer Service Representative

Louisville, KY
remote
Temporary to Hire
15 - 15 USD / Hourly
We are looking for a remote Customer Service Representatives to join a remote team supporting customers from Kentucky! This contract to hire opportunity is ideal for someone who communicates clearly, stays organized, and is comfortable handling a high volume of phone interactions. The position requires a well-organized home setup, dependable wired internet service, and the ability to work independently while delivering accurate and courteous service. YOU MUST LIVE IN in Kentucky for this remote position! The hours for the Customer Service Representative are Monday-Thursday, 10am - 7pm EST, & Friday 10am-6pm EST. Responsibilities:• Manage a steady flow of outbound customer calls while maintaining a courteous and helpful approach.• Enter order and customer information accurately into company systems and verify details for completeness.• Listen carefully to customer needs, provide clear responses, and resolve routine issues in a timely manner.• Document conversations, updates, and outcomes thoroughly to support service quality and follow-up.• Meet daily productivity expectations in a remote environment while staying focused and organized.• Use approved equipment and a wired internet connection to maintain consistent performance and call quality.
2026-11-02T00:00:00Z

240 results for Bilingual Customer Service Representative in Usa