<p>We are looking for an Application Support Engineer to support, enhance, and maintain business-critical applications in the New York City location. This role blends technical troubleshooting with hands-on development support, requiring someone who can investigate issues, improve application reliability, and partner effectively with users, project teams, and external vendors. The ideal candidate brings strong experience across application support, testing, documentation, and deployment coordination within a structured software delivery environment.</p><p><br></p><p>Responsibilities:</p><p>• Diagnose application issues, perform root cause analysis, and deliver timely resolutions to minimize disruption to business operations.</p><p>• Support the ongoing maintenance and enhancement of enterprise applications using relevant development tools, frameworks, and scripting technologies.</p><p>• Partner with business stakeholders, technical teams, and third-party vendors to clarify issues, define solutions, and ensure smooth support activities.</p><p>• Execute and coordinate application testing efforts to validate fixes, confirm performance, and reduce the risk of recurring defects.</p><p>• Prepare and maintain clear technical documentation covering system behavior, support procedures, known issues, and configuration details.</p><p>• Assist with release planning, change control, and deployment activities to ensure updates are implemented accurately and with minimal operational impact.</p><p>• Work within established software development life cycle practices to support application changes from analysis through production readiness.</p><p>• Monitor application performance and stability, identifying opportunities for improvement in reliability, security, and supportability.</p>
We are looking for an Application Support Engineer to join a financial services organization in Woodbridge, New Jersey on a Long-term Contract basis. This position is ideal for a hands-on technical specialist who enjoys solving user issues, supporting endpoint environments, and improving day-to-day IT operations. The role combines second-level support responsibilities with device management, scripting, and collaboration across core infrastructure technologies.<br><br>Responsibilities:<br>• Deliver second-line technical support for end-user hardware, software, and application issues across the business<br>• Investigate and resolve escalated incidents, ensuring timely diagnosis and clear communication with users and internal teams<br>• Manage Microsoft Intune activities such as device configuration, policy administration, and application deployment<br>• Create and update PowerShell scripts to streamline repetitive support tasks and improve operational efficiency<br>• Support Windows desktop environments, including laptop setup, imaging, deployment, maintenance, and patching<br>• Assist with account, access, and device administration in Active Directory and Azure AD environments<br>• Perform foundational network troubleshooting to identify connectivity issues and support issue resolution<br>• Contribute to hands-on support work when needed, including Level 1 assistance and laptop build preparation<br>• Maintain accurate technical documentation, support procedures, and knowledge resources for recurring issues
<p><strong>Systems Administrator </strong>(Contract)</p><p><br></p><p><strong>Location:</strong> Danbury, CT (Hybrid)</p><p><strong>Duration:</strong> 3-Month Contract</p><p><strong>Schedule:</strong> Full-Time, 40 Hours per Week</p><p><br></p><p><strong>Overview</strong></p><p>We are seeking a Systems Administrator for a contract opportunity supporting a Robert Half client a diverse infrastructure environment. This position is ideal for a well-rounded IT professional who enjoys working across server administration, networking, Microsoft 365 technologies, and infrastructure support.</p><p>The successful candidate will have experience supporting both on-premises and cloud environments and be comfortable performing a combination of remote administration and hands-on infrastructure work.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Administer and support Windows Server environments</li><li>Manage Active Directory, Group Policy, file services, and Microsoft 365</li><li>Support Microsoft Entra ID, Intune, and SharePoint environments</li><li>Troubleshoot server, network, and cloud infrastructure issues</li><li>Configure and support switches, firewalls, and related network infrastructure</li><li>Perform hardware installation, equipment deployment, and cabling activities</li><li>Assist with infrastructure upgrades, migrations, and technology rollouts</li><li>Document systems, processes, and technical solutions</li><li>Collaborate with technical teams to support ongoing infrastructure initiatives</li><li>Maintain security, backup, and business continuity solutions</li><li>Provide technical support and guidance to users and stakeholders</li></ul><p><br></p>
We are looking for an experienced Lead Platform Engineer, Snowflake to help shape and support enterprise data platforms in New York, New York. This contract opportunity is ideal for someone who combines deep Snowflake knowledge with broad experience across cloud-based and traditional database environments. The person in this role will guide platform reliability, security, and performance while partnering with technical teams on architecture, modernization, and data movement initiatives.<br><br>Responsibilities:<br>• Lead the administration, configuration, and ongoing support of Snowflake environments to ensure stability, security, and strong performance.<br>• Improve platform efficiency by analyzing workloads, tuning queries, and optimizing storage and compute usage across large-scale data ecosystems.<br>• Partner with engineering and data teams to design scalable data architectures and support effective data modeling practices.<br>• Oversee database operations across multiple platforms, including Microsoft SQL Server and PostgreSQL, within cloud-based environments such as AWS.<br>• Drive data migration efforts and help implement platform enhancements that improve reliability, maintainability, and long-term scalability.<br>• Provide technical leadership to the team by mentoring engineers, reviewing solutions, and guiding best practices across the data platform landscape.<br>• Develop and maintain automation, scripts, or tooling in Python to streamline operational tasks and support platform management.<br>• Use Git-based workflows to manage changes, support collaboration, and maintain version control across engineering deliverables.
<p>We are looking for a NICE CXone Engineer to support and enhance contact center technology operations for a legal organization in River Edge, New Jersey. This role focuses on building efficient call flows, improving platform performance, and strengthening communication systems that support intake and pre-litigation teams. The ideal candidate brings hands-on experience with CXone, RingCentral, automation, and analytics, along with the ability to translate technical solutions into measurable business results.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><p>• Create and refine contact center routing frameworks, including queue structures, skill-based distribution, and call path logic to improve service efficiency.</p><p>• Build, test, and support CXone Studio scripts and automated workflows that streamline daily operations and reduce manual effort.</p><p>• Manage RingCentral configuration and maintain reliable integrations between telephony tools and connected business systems.</p><p>• Analyze platform data and reporting trends to identify opportunities for stronger performance across intake, pre-litigation, and related functions.</p><p>• Develop and optimize outbound dialing strategies and campaign settings to improve reach, responsiveness, and conversion outcomes.</p><p>• Introduce AI-driven features and process automation that increase team productivity and accelerate response times.</p><p>• Partner with operational leaders and frontline users to deliver training, promote adoption, and ensure effective use of contact center tools.</p><p>• Continuously assess system performance and implement enhancements that improve scalability, reliability, and user experience.</p>
We are looking for a Systems Engineer to support and enhance core financial applications used by a legal organization in New York, New York. This position focuses on maintaining reliable performance across Aderant or 3E-related environments, resolving user and system issues, and delivering meaningful reporting for finance and operational teams. The ideal candidate brings strong technical problem-solving skills, hands-on experience with legal financial platforms, and the ability to work effectively across multiple priorities in a fast-paced setting.<br><br>Responsibilities:<br>• Deliver day-to-day technical and functional support for Aderant, 3E, and connected financial applications to keep business operations running smoothly.<br>• Investigate application issues, identify root causes, and coordinate escalation with senior team members or external vendors when deeper expertise is required.<br>• Guide users on system features, workflow navigation, and issue resolution while providing timely and thorough assistance.<br>• Maintain clear records of incidents, fixes, recurring problems, and support practices to improve knowledge sharing and service consistency.<br>• Monitor financial data quality across core systems, validate accuracy, and resolve data-related issues that affect downstream processes.<br>• Build and run ad hoc SQL-based queries and reporting outputs to support analysis, operational needs, and finance-driven decision-making.<br>• Review cost recovery uploads, identify processing errors, and implement corrections to ensure complete and accurate transaction handling.<br>• Produce standard and custom reports, dashboards, and Power BI deliverables for finance stakeholders and other business users.
<p>Our team is seeking a Senior Software Engineer to play a crucial role in advancing our core healthcare IT systems through the development of scalable and secure software solutions. As a senior individual contributor, this position involves working closely with other engineering team leaders to architect robust backend systems, guide technical direction, and enhance software delivery processes.</p><p><br></p><p><strong>*** US Citizen or Permanent Green Card holder currently residing in the US only ... No exceptions ***</strong></p><p><br></p><p><strong>Keys to the Role:</strong></p><ul><li>Deep understanding of the .net ecosystem</li><li>Experience with distributed systems</li><li>Experience with high volume throughput</li><li>Performance analysis</li><li>Experience troubleshooting an enterprise level application</li></ul><p><strong>Essential Functions: </strong></p><ol><li>Take a technical leadership role in building and scaling national-scale healthcare data exchange systems</li><li>Deliver extremely reliable, scalable, and observable software capable of supporting massive transaction volumes</li><li>Lead architecture and implementation of highly scalable, API-driven systems powering healthcare data exchange at scale</li><li>Provide practical, balanced technical guidance—considering both engineering best practices and business priorities</li><li>Guide design decisions on fault tolerance, throughput optimization, and system resilience</li><li>Contribute to CI/CD pipeline improvements to maintain quality while accelerating delivery</li><li>Collaborate with product and implementation teams to shape technical execution</li><li>Document technical designs, workflows, and release notes for cross-team and customer consumption</li><li>Participate in and lead design and code reviews</li><li>Mentor engineers through pairing, design discussions, and pull request feedback</li></ol>
<p><strong>** <u>Qualified candidates must have Technical Lead experience along with solid people management skills and experience managing teams overseas</u> **</strong></p><p> </p><p>We are seeking an experienced Application Development Team Lead to oversee and grow a global Adobe Commerce (Magento) development organization. This hands-on leadership role is responsible for the technical direction, delivery, scalability, and overall health of a high-volume eCommerce platform supporting critical business operations and significant online revenue.</p><p> </p><p>The ideal candidate combines strong Magento development expertise with proven leadership experience, including managing globally distributed teams, driving technical strategy, and partnering with business stakeholders to align technology initiatives with organizational objectives.</p><p><strong> </strong></p><p><strong><u>Responsibilities</u></strong></p><p><strong> </strong></p><p><strong>Team Leadership</strong></p><ul><li>Lead, mentor, and develop a distributed team of Business Analysts, Adobe Commerce developers, QA professionals, and technical contributors across multiple regions.</li><li>Conduct performance reviews, career development planning, capacity management, and regular one-on-one meetings.</li><li>Promote a culture of accountability, collaboration, code quality, and continuous improvement.</li><li>Manage team coverage, support rotations, and cross-regional handoffs.</li><li>Partner with recruiting and HR to hire, onboard, and retain top technical talent.</li></ul><p><strong>Technical Leadership</strong></p><ul><li>Own the architecture, scalability, security, and reliability of the Adobe Commerce platform, including custom development, integrations, and storefront enhancements.</li><li>Establish coding standards and best practices for PHP, MySQL, and Magento development.</li><li>Lead technical design reviews, create technical specifications, and evaluate build-versus-buy solutions.</li><li>Drive platform upgrades, security initiatives, performance optimization, and system reliability improvements.</li><li>Troubleshoot complex production issues involving databases, integrations, caching, indexing, and application performance.</li></ul><p><strong>Delivery & Agile Execution</strong></p><ul><li>Lead Agile delivery processes, including sprint planning, backlog refinement, standups, and retrospectives using Jira.</li><li>Collaborate with product and business teams to define requirements, user stories, and project estimates.</li><li>Manage sprint commitments, monitor team velocity, identify risks, and remove delivery obstacles.</li><li>Oversee release management processes, CI/CD pipelines, and deployment best practices.</li></ul><p><strong>Business Partnership</strong></p><ul><li>Serve as the primary technical liaison for cross-functional stakeholders.</li><li>Support eCommerce processes including catalog management, pricing, promotions, checkout, payments, order management, shipping, returns, and tax integrations.</li><li>Align engineering priorities with key business metrics such as conversion rates, performance, uptime, and customer experience.</li></ul><p><strong> </strong></p>
<p>Robert Half is hiring! We are looking for a Senior Software Engineer to build and evolve data-driven platforms that turn complex information into reliable, usable products. In this role, you will create resilient systems that process diverse data sources, support application experiences, and improve how information is stored, accessed, and delivered. You will work closely with teammates to shape engineering practices, solve production issues, and deliver iterative improvements that keep customer value at the center of development.</p><p><br></p><p>Experience with large unstructured data sets is a must. </p><p><br></p><p>Responsibilities:</p><p>• Architect and develop scalable pipelines that collect, normalize, and transform structured and unstructured data from varied sources into formats ready for analytics and AI use cases.</p><p>• Build production-ready services with strong observability, dependable error handling, and ongoing performance tuning to support reliability at scale.</p><p>• Improve database and search-layer design across relational and document-oriented systems to balance speed, efficiency, and operating cost.</p><p>• Develop APIs and data access components that connect core data platforms with downstream application functionality in a clean and maintainable way.</p><p>• Lead feature development across the full lifecycle, from initial ingestion and backend processing through delivery of end-user capabilities.</p><p>• Investigate operational alerts, trace issues to underlying causes, and implement corrective actions that prevent repeat incidents.</p><p>• Partner with engineering leadership and cross-functional teammates to define sound data engineering standards, maintain useful technical documentation, and promote knowledge sharing.</p><p>• Make pragmatic engineering decisions by prioritizing customer outcomes and adjusting approach when added complexity does not create meaningful value.</p><p>• Deliver enhancements in incremental releases, using continuous iteration to steadily strengthen product quality and impact.</p>
We are looking for a Systems Engineer to support and advance enterprise endpoint technologies in Ossining, New York. This Long-term Contract position focuses on improving device management, automation, virtual desktop performance, and end-user computing services across a modern Microsoft environment. The role requires a hands-on, detail-oriented individual who can strengthen operational efficiency, enhance security alignment, and partner with technical teams to deliver reliable workplace technology solutions.<br><br>Responsibilities:<br>• Build, administer, and enhance enterprise endpoint platforms across Microsoft Intune, Microsoft Entra ID, Azure Virtual Desktop, and Microsoft 365 environments.<br>• Establish and refine device standards, system images, configuration controls, and lifecycle practices to improve consistency across endpoint operations.<br>• Drive projects centered on endpoint transformation, Windows version advancement, virtual desktop tuning, and hardware standardization initiatives.<br>• Create and maintain automation using PowerShell, Python, or similar tools to simplify endpoint administration and reduce repetitive manual effort.<br>• Implement automated workflows for software distribution, patch management, device provisioning, employee onboarding and offboarding, and recurring support activities.<br>• Coordinate with ServiceNow stakeholders, IT leadership, security, and infrastructure teams to improve process automation, endpoint compliance, and overall platform resilience.<br>• Investigate and resolve complex issues tied to server and cloud dependencies, including authentication, file access, print services, remote connectivity, and application integration.<br>• Produce clear technical documentation covering architecture dependencies, support procedures, and escalation paths to improve knowledge sharing and reduce recurring incidents.<br>• Provide advanced escalation support for challenging endpoint, operating system, application, and virtual desktop problems while guiding entry-level team members and working with vendors or managed service providers.
We are looking for a Systems Engineer to support and enhance Microsoft 365 operations for a Financial Services environment in New York, New York. This Long-term Contract position focuses on advanced issue resolution, platform administration, and governance support across key collaboration and compliance technologies. The ideal candidate will bring strong technical judgment, clear documentation skills, and the ability to partner with support teams to maintain a stable and well-managed M365 ecosystem.<br><br>Responsibilities:<br>• Provide advanced technical support for complex Microsoft 365 incidents, driving investigation and resolution for high-level service issues.<br>• Act as an escalation point for frontline support teams, offering guidance and hands-on assistance for problems requiring deeper technical expertise.<br>• Develop and maintain operational procedures, knowledge base content, and technical reference materials to improve support consistency and team efficiency.<br>• Help administer and strengthen governance practices across Microsoft 365 services, including SharePoint, Teams, Power Platform, Copilot, Purview, and AvePoint.<br>• Track Microsoft service communications such as Message Center updates and Service Health notices to identify risks, outages, or required follow-up actions.<br>• Oversee tenant-level administrative tasks and assist with licensing management to support access, compliance, and platform readiness.<br>• Collaborate with internal stakeholders to promote reliable system performance and effective use of Microsoft collaboration and productivity tools.
<p>Our client, a well-established organization in a highly regulated industry, is seeking a <strong>Data & Analytics Developer</strong> to support and enhance enterprise reporting, analytics, and data platform initiatives during a planned leave coverage engagement.</p><p>This consultant will play a key role in developing and supporting Power BI and Microsoft Fabric solutions that enable data-driven decision making across the organization. The ideal candidate will have a blend of business intelligence, data engineering, and analytics experience, with strong Power BI, Fabric, and SQL expertise.</p><p><strong>Responsibilities</strong></p><ul><li>Design, develop, and maintain Power BI dashboards, reports, datasets, and semantic models.</li><li>Build and support Microsoft Fabric solutions, including Lakehouse, Data Warehouse, and Data Factory components.</li><li>Develop data pipelines and ETL/ELT processes to support reporting and analytics initiatives.</li><li>Translate business requirements into scalable reporting and analytics solutions.</li><li>Create executive dashboards, KPI scorecards, and interactive visualizations.</li><li>Implement and manage row-level security and data governance standards.</li><li>Optimize report performance, data models, and SQL queries.</li><li>Support enhancements, issue resolution, and ongoing maintenance of analytics solutions.</li><li>Collaborate with business stakeholders, technical teams, and project resources throughout the development lifecycle.</li><li>Assist with enabling AI and Copilot capabilities within Power BI and Microsoft Fabric environments.</li><li>Participate in testing, deployment, documentation, and production support activities.</li></ul><p><br></p><p><br></p>