We are looking for a Cloud Engineer to support cloud infrastructure initiatives within a Financial Services environment in Woodbridge, New Jersey. This Long-term Contract position focuses on building scalable, reliable AWS-based solutions while improving automation and operational efficiency. The ideal candidate will bring strong experience with infrastructure as code and cloud engineering best practices to help maintain secure, high-performing platforms.<br><br>Responsibilities:<br>• Design, build, and maintain cloud infrastructure solutions across AWS to support application performance, availability, and resilience.<br>• Create and manage automated provisioning workflows using infrastructure as code tools to deliver consistent and repeatable deployments.<br>• Develop and enhance Ansible-based automation for configuration management, environment setup, and operational tasks.<br>• Implement and optimize Amazon EC2 environments and auto scaling configurations to align capacity with business demand.<br>• Monitor cloud resources, identify opportunities for performance improvement, and recommend enhancements to reliability and cost efficiency.<br>• Collaborate with engineering and support teams to troubleshoot infrastructure issues and resolve cloud-related incidents in a timely manner.<br>• Apply cloud security and operational best practices to maintain stable, compliant, and well-governed AWS environments.
We are looking for a skilled Cloud Engineering Specialist to support secure and reliable cloud services for a university environment in Union, New Jersey. This Long-term Contract position focuses on strengthening Microsoft 365 and related identity platforms while helping maintain resilient, scalable, and high-performing systems. The role is well suited for a hands-on cloud specialist who can balance technical problem-solving, automation, and cross-functional collaboration in a dynamic academic setting.<br><br>Responsibilities:<br>• Oversee daily administration and support of the Microsoft 365 environment to ensure dependable service delivery and strong platform performance.<br>• Manage and enhance cloud and identity solutions across Azure, Active Directory, Exchange Online, SharePoint, and Okta-connected services.<br>• Develop and maintain automation scripts, including PowerShell-based tasks, to improve efficiency, consistency, and operational control.<br>• Troubleshoot authentication, access, and integration issues involving cloud platforms and federated identity services.<br>• Partner with security, infrastructure, and application teams to strengthen the protection, availability, and scalability of institutional systems.<br>• Produce reports and validate account or access data by reconciling information from connected enterprise platforms such as student-related systems.<br>• Support cloud engineering initiatives by applying sound technical judgment and documenting solutions, configurations, and support processes.
We are looking for a Solutions Architect to join a Marketing/PR organization in New York, New York on a contract basis with the potential to become permanent. In this role, you will partner with clients and internal teams to shape effective technical solutions, guide implementation planning, and create a strong onboarding experience from the start. This position is ideal for someone who combines architectural insight with client-facing communication and can translate business needs into practical, scalable approaches.<br><br>Responsibilities:<br>• Guide client onboarding engagements and service initiatives, ensuring projects begin with clear direction and strong execution.<br>• Develop and refine onboarding workflows, documentation, and supporting materials to improve delivery efficiency and elevate the customer experience.<br>• Partner with customer success, product, and engineering teams to define how solutions align with each client’s existing technology environment.<br>• Manage technical workstreams across client-facing and internal initiatives, keeping deliverables organized, accurate, and aligned with quality expectations.<br>• Capture business and technical requirements with precision, documenting scope, architecture decisions, and integration strategies for successful delivery.<br>• Represent customer use cases and implementation feedback to product teams to help inform future platform enhancements.<br>• Coordinate with cross-functional stakeholders to maintain alignment throughout the engagement lifecycle and support a consistent client experience.<br>• Drive strong time-to-value by overseeing solution design and project outcomes that meet high technical standards.
<p>We are looking for a NICE CXone Engineer to support and enhance contact center technology operations for a legal organization in River Edge, New Jersey. This role focuses on building efficient call flows, improving platform performance, and strengthening communication systems that support intake and pre-litigation teams. The ideal candidate brings hands-on experience with CXone, RingCentral, automation, and analytics, along with the ability to translate technical solutions into measurable business results.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><p>• Create and refine contact center routing frameworks, including queue structures, skill-based distribution, and call path logic to improve service efficiency.</p><p>• Build, test, and support CXone Studio scripts and automated workflows that streamline daily operations and reduce manual effort.</p><p>• Manage RingCentral configuration and maintain reliable integrations between telephony tools and connected business systems.</p><p>• Analyze platform data and reporting trends to identify opportunities for stronger performance across intake, pre-litigation, and related functions.</p><p>• Develop and optimize outbound dialing strategies and campaign settings to improve reach, responsiveness, and conversion outcomes.</p><p>• Introduce AI-driven features and process automation that increase team productivity and accelerate response times.</p><p>• Partner with operational leaders and frontline users to deliver training, promote adoption, and ensure effective use of contact center tools.</p><p>• Continuously assess system performance and implement enhancements that improve scalability, reliability, and user experience.</p>