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6 results for Help Desk Tier 2 in Uniondale, NY

Desktop Support Analyst

Elizabeth, NJ
onsite
Contract / Temporary to Hire
30 - 30 USD / Hourly
We are looking for a skilled Desktop Support Analyst to join our team in Klingerstown, PA with occasional travel to Newark, NJ/ Elizabeth, NJ (after training). This contract position with the potential for a permanent role offers an opportunity to provide technical assistance across office environments and manufacturing facilities. You will play a key role in resolving immediate IT issues while contributing to long-term technological improvements. Responsibilities:• Deliver comprehensive IT support for desktop systems in both office and manufacturing settings.• Respond promptly to technical issues, ensuring minimal disruption to operations.• Maintain and troubleshoot desktop hardware, including workstations and peripheral devices.• Administer and manage Active Directory for user accounts and access control.• Deploy and configure Windows 10 operating systems and ensure optimal performance.• Handle desktop imaging processes to streamline system setups and updates.• Collaborate with plant management and IT teams to recommend and implement technology solutions.• Monitor system performance and identify areas for improvement.• Provide guidance and training to end-users on software and hardware functionalities.
2026-03-19T00:00:00Z

Desktop Support Analyst

New York, NY
onsite
Temporary
25.65 - 29.7 USD / Hourly
We are seeking a skilled Desktop Support Analyst to join our team in New York, NY. In this long-term contract role, you will play a vital part in maintaining and supporting desktop systems, ensuring smooth operations throughout the organization. The ideal candidate will possess a strong background in desktop hardware, software, and imaging, as well as the ability to troubleshoot and resolve technical issues efficiently. Responsibilities: • Provide technical support for desktop systems, including hardware, software, and peripherals. • Configure, install, and maintain workstations with Windows 10 and other necessary software. • Troubleshoot and resolve issues related to Active Directory, ensuring proper access and permissions. • Perform desktop imaging and deployment to optimize workstation setup processes. • Diagnose and repair hardware issues, minimizing downtime for end-users. • Collaborate with team members to implement system updates and enhancements. • Respond promptly to service requests and document solutions for future reference. • Maintain accurate inventory of desktop hardware and software assets. • Educate end-users on best practices for utilizing workstation tools effectively. • Ensure compliance with organizational IT policies and procedures.
2026-03-23T00:00:00Z

PC Technician

Neptune, NJ
onsite
Temporary
18.05 - 20.9 USD / Hourly
We are looking for a skilled PC Technician to join our team on a long-term contract basis in Neptune, New Jersey. This role involves managing and maintaining system environments, ensuring seamless operations, and contributing to infrastructure improvements. The ideal candidate will possess strong expertise in system administration and messaging technologies, along with a proactive approach to problem-solving and system optimization. Responsibilities: • Oversee daily system administration tasks to ensure the environment operates efficiently. • Collaborate in the design, planning, and configuration of messaging infrastructure technologies. • Provide ongoing support for Windows Server 2016, Exchange, Active Directory, and third-party applications within the Hosted Exchange environment. • Implement new technologies and improvements to enhance infrastructure performance. • Participate in patch management and system upgrades, including pilot testing prior to full deployment. • Resolve technical issues and actively engage in problem management activities to mitigate risks. • Utilize PowerShell scripting for efficient management of Exchange environments. • Manage backups and backup systems related to Exchange servers. • Ensure proper access methods are implemented and functioning, including Outlook Anywhere and other platforms. • Monitor and maintain Linux MTAs, such as Exim, for gateways or antispam functionalities.
2026-03-24T00:00:00Z

PC Technician

Brooklyn, NY
onsite
Temporary
22.1635 - 25.663 USD / Hourly
We are looking for a skilled PC Technician to join our team on a contract basis in Brooklyn, New York. This role focuses on providing essential desktop and end-user support within a Windows and Mac environment. As part of the higher education sector, you will assist users with technical issues and software installations to ensure smooth operations. THIS IS A TWO WEEK CONTRACT POSITION Responsibilities:• Provide Level 1 desktop support to troubleshoot and resolve technical issues for end-users.• Assist users in connecting to Wi-Fi networks and configuring devices for internet access.• Guide users through the installation and setup of Microsoft Office and Pharos software for printing.• Perform password resets, account creation, and basic account management tasks.• Support hardware-related issues, including Dell technologies and Apple devices.• Conduct cable installations and ensure proper connectivity for associated hardware.• Maintain clear communication with users to provide timely resolutions and updates.• Document technical issues and solutions in detail for future reference.• Collaborate with other IT team members to address complex problems and improve processes.
2026-03-23T00:00:00Z

PC Technician

Brooklyn, NY
onsite
Temporary
26.6 - 30.8 USD / Hourly
We are looking for a skilled PC Technician to join our team on a contract basis. In this role, you will provide essential technical support to end-users in a higher education environment, ensuring smooth operation of both Windows and Mac systems. Your expertise will be vital in assisting users with software installations, network connectivity, and hardware troubleshooting. Responsibilities:• Provide Level 1 desktop support to end-users, addressing hardware and software issues effectively.• Assist users in connecting to Wi-Fi networks and troubleshooting connectivity problems.• Guide end-users through the installation and configuration of Microsoft Office and Pharos printing software.• Perform account management tasks, including password resets and account creation.• Diagnose and repair issues related to computer hardware, including Dell and Apple devices.• Ensure proper installation and maintenance of cables and associated hardware.• Deliver timely and detail-oriented technical support in a Windows and Mac environment.• Collaborate with the IT team to identify and resolve recurring technical challenges.• Document support activities and maintain accurate records of troubleshooting steps.• Provide training and guidance to end-users on basic system operations.
2026-04-09T00:00:00Z

PC Technician

Neptune, NJ
onsite
Temporary
18.05 - 20.9 USD / Hourly
We are looking for a skilled PC Technician to join our team in Neptune, New Jersey. This position involves supporting and maintaining IT systems, including Windows Servers, Exchange environments, and Active Directory, while ensuring the infrastructure operates seamlessly. As this is a long-term contract role, you will have the opportunity to contribute to the team's ongoing success by implementing and maintaining critical technologies. Responsibilities: • Administer daily operations and maintenance tasks for IT systems and infrastructure. • Collaborate in the design, configuration, and deployment of messaging technologies. • Provide operational support for Windows Server 2016, Exchange, and Active Directory environments. • Implement and integrate new technologies to enhance system performance and reliability. • Conduct patching, upgrades, and pilot testing to ensure smooth deployment. • Troubleshoot and resolve technical issues while actively participating in problem management processes. • Manage backups and ensure the reliability of backup systems for Exchange. • Utilize PowerShell to streamline Exchange administration and reporting tasks. • Support various access methods and protocols, ensuring secure communication. • Work with Linux MTAs and MySQL for gateway and antispam solutions.
2026-03-25T00:00:00Z