<p> </p><p>We are looking for an experienced Accounts Receivable / Customer Service Specialist to join our team in the New Providence, New Jersey area. This role involves managing customer accounts, resolving payment-related inquiries, and ensuring accurate financial records. The ideal candidate will bring strong organizational skills, attention to detail, and a customer-focused approach to effectively handle account reconciliations and build positive client relationships.</p><p> </p><p>Salary is 50,000 - 60,000.</p><p> </p><p>Benefits include medical, dental, vision insurance, and pension plan.</p><p> </p><p>Responsibilities:</p><p>• Communicate with customers to address inquiries about lease terms, rental periods, and payment-related issues.</p><p>• Review lease agreements to verify payments and determine potential credits, subject to management approval.</p><p>• Prepare detailed aging reports for past-due accounts, providing analysis and recommendations for action.</p><p>• Investigate unidentified payments and collaborate with customers to resolve application discrepancies.</p><p>• Reconcile and resolve payment inquiries, coordinating with sales and administrative teams as needed.</p><p>• Monitor unapplied cash and overdue balances on lessee accounts to ensure accurate records.</p><p>• Facilitate the collection of overdue payments while fostering strong customer relationships.</p><p>• Download payment data from customer portals and ensure proper application.</p><p>• Verify data input for accuracy and compliance with financial standards.</p>
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Chappaqua, New York. In this role, you will play a vital part in ensuring customer satisfaction by addressing inquiries and providing efficient support. The ideal candidate will possess strong communication skills and the ability to manage multiple tasks effectively.<br><br>Responsibilities:<br>• Respond promptly and professionally to incoming customer inquiries via phone or email.<br>• Process and manage order entries with accuracy and attention to detail.<br>• Handle inbound and outbound calls to address customer needs and provide solutions.<br>• Maintain a thorough understanding of company products and services to assist customers effectively.<br>• Collaborate with internal teams to resolve customer issues and escalate concerns when necessary.<br>• Ensure all customer interactions are documented appropriately for reference and reporting.<br>• Demonstrate a proactive approach in identifying opportunities to improve customer service processes.<br>• Work within established guidelines to meet performance and quality standards.<br>• Provide clear and concise information to customers regarding policies, procedures, and product details.
We are looking for a detail-oriented Customer Service Representative to join our team in East Rutherford, New Jersey. In this Contract to permanent position, you will play a key role in delivering exceptional service to our clients while collaborating with internal and external stakeholders to ensure smooth operations. This role requires strong communication skills, a proactive mindset, and the ability to manage customer needs efficiently.<br><br>Responsibilities:<br>• Build and maintain strong relationships with customers to ensure satisfaction and loyalty.<br>• Prepare and provide accurate quotes to customers in a timely manner.<br>• Process orders by entering them into the system and confirming details with customers.<br>• Offer support to the Sales team by managing quotations, delivery updates, and order reports.<br>• Address customer inquiries regarding order status, shipments, and any backorder situations.<br>• Resolve operational issues related to deliveries, invoicing, and returns with a focus on customer satisfaction.<br>• Collaborate with supply chain, logistics, and sales departments to deliver top-notch customer service.<br>• Participate in daily shipping activities, including preparing shipping documents and maintaining accuracy.<br>• Conduct regular calls with customers to review service quality and address any concerns.
<p>We are looking for a dedicated Customer Service Representative to join our team in Saddle Brook, New Jersey. This long-term contract position offers the opportunity to contribute to a dynamic environment within the electronics industry. The ideal candidate will excel in handling customer inquiries, performing administrative tasks, and ensuring a high level of service accuracy.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly and professionally to customer inquiries via phone and email.</p><p>• Conduct verification calls to confirm provided information.</p><p>• Accurately review and validate bank account details as part of routine processes.</p><p>• Manage administrative tasks, including data entry and documentation.</p><p>• Collaborate with team members to address additional responsibilities as required.</p><p>• Maintain organized records and adhere to company procedures.</p><p>• Communicate effectively with customers to ensure satisfaction and resolution.</p><p>• Utilize Microsoft Excel and Word to complete tasks efficiently.</p><p>• Handle inbound and outbound calls with professionalism and attention to detail.</p><p>• Ensure accuracy in all customer-related processes and documentation.</p>
We are looking for a skilled Customer Service Representative to join our team in New York, New York. This is a Contract to permanent position within the dynamic Real Estate & Property industry. The role requires a detail-oriented individual with excellent communication skills and the ability to handle customer inquiries professionally and efficiently.<br><br>Responsibilities:<br>• Respond to inbound and outbound customer calls, ensuring a positive and helpful experience.<br>• Address customer inquiries via email correspondence in a timely and accurate manner.<br>• Perform data entry tasks to maintain and update customer records accurately.<br>• Utilize Microsoft Excel and Word to manage and organize information effectively.<br>• Schedule appointments and coordinate with customers and internal teams.<br>• Process order entries while maintaining a high level of attention to detail.<br>• Apply call center and customer service expertise to resolve issues promptly.<br>• Use Yardi software to assist with property management-related tasks, if applicable.<br>• Collaborate with other departments to ensure seamless customer support.
<p>We are looking for a dedicated Returns Coordinator to join our team near Saddle Brook, New Jersey. This position focuses on managing customer returns and claims, ensuring accurate documentation, and delivering exceptional service to both internal teams and external clients. As this is a long-term contract role, it offers an excellent opportunity to build expertise in the pharmaceutical industry while contributing to operational excellence.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage customer return requests, issuing necessary return authorization numbers and ensuring compliance with company policies.</p><p>• Investigate shipping discrepancies, including shortages, overages, and mis-shipments, while documenting financial impacts.</p><p>• Collaborate with the distribution center to verify the condition of returned items and confirm product authenticity using original sales records.</p><p>• Maintain detailed and organized digital and physical records of all return claims, keeping stakeholders informed throughout the process.</p><p>• Coordinate directly with customers to arrange logistics for returns, including call tags for damaged items attributed to customers or carriers.</p><p>• Work closely with Account Services, Quality Assurance, and Finance to resolve discrepancies and finalize credits, replacements, or adjustments.</p><p>• Analyze returned items to determine appropriate disposition, such as restocking, destruction, return to vendor, or scrapping.</p><p>• Respond promptly and professionally to customer inquiries, providing clear information about returns, claims, and resolutions.</p><p>• Utilize SAP and other internal systems to enter and update data, ensuring accuracy and completeness.</p><p>• Apply strong analytical skills and independent judgment to support efficient decision-making on claim outcomes.</p>
<p>We are looking for a dedicated Customer Support Representative to join our team. In this role, you will handle inbound customer inquiries, provide exceptional service, and offer patient, supportive assistance to ensure customer satisfaction. This is a long-term contract position with the opportunity to work in a dynamic environment within the health and biotech industry.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming calls and provide accurate information to address customer inquiries.</p><p>• Assist clients with troubleshooting Bluetooth and mobile device connectivity issues.</p><p>• Maintain an attentive and friendly demeanor while supporting customers new to technology.</p><p>• Manage and prioritize tasks effectively to ensure timely resolution of client concerns.</p><p>• Collaborate with team members to enhance customer service practices and improve overall satisfaction.</p><p>• Utilize Microsoft Word, Excel, and Outlook to document interactions and manage customer records.</p><p>• Educate customers about product features and functionality to enhance their experience.</p><p>• Identify opportunities to improve processes and contribute to team efficiency.</p><p>• Follow established protocols to ensure compliance with company policies and standards.</p>
We are looking for a dedicated Call Center Specialist to join our team in Somerset, New Jersey. In this role, you will handle inbound customer inquiries, provide exceptional service, and ensure customer satisfaction through efficient communication and problem-solving. This is a long-term contract position offering the opportunity to work in a dynamic environment within the health and biotech industry.<br><br>Responsibilities:<br>• Respond promptly to incoming calls, addressing customer questions and concerns with professionalism.<br>• Deliver high-quality customer service by effectively handling inquiries and resolving issues.<br>• Maintain accurate records of customer interactions and transactions.<br>• Collaborate with team members to enhance customer experience and share best practices.<br>• Utilize basic office tools and software to manage call center operations efficiently.<br>• Ensure compliance with company policies and procedures during all interactions.<br>• Provide detailed product or service information to customers when required.<br>• Identify and escalate unresolved issues to the appropriate department for further assistance.<br>• Demonstrate a thorough understanding of call center processes and standards.<br>• Continuously strive to improve customer satisfaction through proactive communication and support.
We are looking for an experienced Accounts Receivable Specialist to join our team on a long-term contract basis in Orange, Connecticut. In this role, you will focus on managing B2B collections, ensuring timely payments, and maintaining positive relationships with corporate clients. This position requires excellent communication and negotiation skills, as well as a customer-focused approach to resolving payment issues efficiently.<br><br>Responsibilities:<br>• Conduct outreach to business clients regarding overdue invoices, maintaining professionalism and tact in all communications.<br>• Negotiate payment arrangements with clients to resolve outstanding balances and ensure timely collections.<br>• Build and sustain positive client relationships by delivering exceptional customer service and representing company values.<br>• Document collections activities meticulously, updating client account information in company systems.<br>• Collaborate with internal teams to address disputes and support the overall accounts receivable process.<br>• Follow established protocols and respond to management feedback to achieve departmental objectives.<br>• Monitor cash applications and billing functions to ensure accurate financial tracking.<br>• Review and analyze cash activity to support financial operations and reporting.<br>• Provide insights and recommendations to improve collections processes and efficiency.
We are looking for a dedicated Customer Experience Specialist to join our team on a long-term contract basis in Elmwood Park, New Jersey. This role is pivotal in ensuring the smooth operation of customer-related processes while maintaining accurate data and delivering actionable insights. If you thrive in a collaborative environment and enjoy optimizing workflows, this position is an excellent opportunity to contribute to meaningful improvements.<br><br>Responsibilities:<br>• Ensure the accuracy and reliability of the organization's database by maintaining and updating system data.<br>• Assist the Client Experience team in managing the lifecycle of work orders, from initiation to completion.<br>• Collaborate with Field Team Leads to oversee post-service work orders and enhance the resolution process.<br>• Create, review, and analyze reports to identify trends in customer behavior, feedback, sales performance, and operational metrics.<br>• Utilize insights from data analysis to recommend and implement improvements to customer experience processes.<br>• Manage email correspondence professionally and promptly to address customer inquiries and internal communications.<br>• Oversee CRM entries to ensure data consistency and support customer relationship efforts.<br>• Perform administrative tasks to support the team’s daily operations and workflow.<br>• Leverage Microsoft Excel to organize data, create reports, and perform detailed analysis.
<p><strong>Job Overview Summary:</strong></p><p><br></p><p>Experienced IT Support Specialist (Tier 2/3) with a strong background supporting fast-paced manufacturing environments. Skilled in diagnosing complex technical issues, managing enterprise systems, and ensuring reliable network and application performance across production and corporate settings. Proficient in Windows Server/AD, M365 administration, ERP and MES support, and manufacturing hardware/software troubleshooting including production floor systems, barcode scanners, printers, PLC-connected devices, and industrial workstations.</p><p><br></p><p><strong>Job Responsibilities:</strong></p><p><br></p><ul><li>Provide advanced technical support for escalated end-user issues, including hardware, software, and peripheral troubleshooting.</li><li>Set up and configure desktops, laptops, mobile devices, monitors, printers, and other office technology.</li><li>Manage onboarding, offboarding, and equipment lifecycle tracking and reporting.</li><li>Diagnose and resolve intermediate network, server (e.g., Active Directory, DHCP, DNS), and Wi-Fi problems; coordinate with internal senior technical resources and external Managed Service Providers (MSPs) for complex issues.</li><li>Actively troubleshoot, resolve, and participate in projects related to intermediate Wi-Fi, server, and network issues, working in close collaboration with the senior internal team or external Managed Service Providers (MSPs).</li><li>Perform onsite installations and upgrades of operating systems, applications, and security patches.</li><li>Manage user accounts in Active Directory, Microsoft 365, and other systems; handle access requests, MFA support, and onboarding/offboarding tasks.</li><li>Respond to and resolve support tickets in the ITSM platform; ensure accurate documentation and timely follow-up.</li><li>Maintain and track IT assets; update inventory records and manage warranty returns or repairs.</li><li>Support audiovisual systems and video conferencing tools in meeting spaces.</li><li>Conduct preventive maintenance on local IT infrastructure to avoid service disruptions.</li><li>Act as a liaison between end users and senior internal IT teams/MSPs, ensuring clear communication and prompt issue resolution for escalated and intermediate technical issues.</li><li>Participate in and contribute to IT projects including deployments, office moves, system migrations, and infrastructure upgrades (network, server, Wi-Fi).</li><li>Remote Support: Provide advanced technical support via phone, email, chat, or remote session.</li><li>Manage, maintain, and troubleshoot the organization's Voice over IP (VoIP) phone system, including user provisioning, call flow configurations, and endpoint support.</li><li>Contribute to team growth by assisting in training and mentoring staff to improve performance, increase customer satisfaction, and drive efficiencies.</li><li>Proactively identify, document, and implement improvements to IT processes, documentation (e.g., knowledge base), and infrastructure to enhance efficiency, reliability, and security</li></ul>
We are looking for a dedicated Documentation Specialist to join our team in Norwalk, Connecticut. In this contract to permanent position, you will play a vital role in ensuring accurate and timely preparation and submission of shipment documentation. This role is ideal for someone with strong organizational skills and a passion for providing exceptional customer service within the shipping industry.<br><br>Responsibilities:<br>• Prepare, issue, and collect documentation required for the exportation of cargo, ensuring accuracy and compliance with shipment deadlines.<br>• Review all shipment-related paperwork to identify potential issues, changes in schedules, rates, and handling requirements.<br>• Communicate proactively with customers and stakeholders to anticipate and address documentation changes or updates.<br>• Generate invoices for services rendered, ensuring they are accurate and meet regulatory and company standards.<br>• Track and monitor shipments, providing updates until cargo is successfully delivered to its final destination.<br>• Maintain up-to-date records and documentation for all shipments, adhering to established procedures.<br>• Collaborate with logistics teams to ensure smooth and efficient handling of cargo.<br>• Provide exceptional customer service by promptly resolving documentation concerns and keeping all parties informed.<br>• Ensure compliance with shipping regulations and internal processes at all times.
<p>We are seeking a detail-oriented and proactive Collections / Accounts Receivable (AR) Specialist with at least three years of experience to join our team. In this role, you will manage the collection of outstanding invoices, ensure timely payment from clients, and maintain accurate accounts receivable records. The ideal candidate will possess excellent communication skills, a strong understanding of collections procedures, and the ability to work independently while meeting deadlines.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Proactively contact customers via phone, email, and written correspondence to collect outstanding payments in accordance with company policy.</li><li>Investigate and resolve billing discrepancies, disputes, and short payments to facilitate prompt payment.</li><li>Monitor aging reports and follow up on past due accounts to reduce delinquency rates.</li><li>Reconcile accounts receivable transactions and maintain accurate records in the accounting system.</li><li>Collaborate with the sales, customer service, and accounting teams to resolve payment and account issues.</li><li>Generate and distribute regular AR aging reports and collection status updates to management.</li><li>Process incoming payments, including applying payments to correct accounts and managing payment arrangements with clients when necessary.</li><li>Escalate unresolved accounts to management or initiate collection action as appropriate.</li><li>Assist with month-end close processes and audit requests related to accounts receivable.</li><li>Support process improvements to increase collection efficiency and reduce bad debt.</li></ul><p><br></p>
<p>We are looking for a detail-oriented Account Receivables / Billing Specialist to join our team in Saddle Brook, New Jersey. This long-term contract position involves managing billing operations and ensuring accurate invoicing processes. The ideal candidate will possess strong organizational skills and be proficient in handling computerized billing systems.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and process billing statements to ensure timely and accurate invoicing.</p><p>• Upload invoices into the company’s billing system, maintaining organized records.</p><p>• Utilize Excel to manage billing data efficiently.</p><p>• Review and verify billing information to ensure accuracy before submission.</p><p>• Collaborate with internal teams to address any billing discrepancies or issues.</p><p>• Maintain up-to-date knowledge of the company’s billing procedures and systems.</p><p>• Generate reports related to billing activities for management review.</p><p>• Assist in streamlining billing processes to improve efficiency.</p><p>• Ensure compliance with company policies and regulatory standards related to billing.</p><p>• Provide excellent customer service when addressing billing inquiries.</p>
<p><strong>Job Description: Part-Time Tax Specialist (1+ Year Experience, Onsite)</strong></p><p><strong>Overview:</strong></p><p>We are seeking a motivated and detail-oriented Tax Specialist to join our CPA firm in a part-time, onsite capacity. This position offers 20–30 hours per week and the opportunity to work directly with individual and business clients, supporting them with their tax needs. The ideal candidate has at least one year of tax experience and is looking to develop their skills in a client-focused, professional environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and review individual and business tax returns under the guidance of senior staff.</li><li>Assist clients with tax questions and provide support during tax season and throughout the year.</li><li>Organize and maintain client tax records, ensuring confidentiality and accuracy.</li><li>Conduct initial analysis of client financial data to identify potential tax deductions and credits.</li><li>Communicate with clients to collect necessary information and documents for tax filings.</li><li>Respond to client inquiries and support resolution of basic tax issues.</li><li>Stay updated on relevant tax regulations and firm policies.</li><li>Participate in team meetings, training, and collaborate with colleagues to deliver high-quality client service.</li></ul><p><br></p>
We are looking for a dedicated Sales & Customer Care Consultant to join our team on a contract basis in Mahwah, New Jersey. In this role, you will be responsible for delivering exceptional customer experiences while addressing a variety of inquiries and ensuring seamless service at every interaction. This is a fantastic opportunity to work in the retail industry, where your communication and organizational skills will play a vital role in exceeding customer expectations.<br><br>Responsibilities:<br>• Deliver outstanding customer service by addressing inquiries and resolving issues efficiently and professionally.<br>• Proactively identify and address potential challenges to ensure a seamless customer experience.<br>• Handle a variety of customer needs, including product questions, returns, delivery details, registration processes, and payment assistance.<br>• Meet and exceed sales, quality, and productivity targets to help the department achieve its overall objectives.<br>• Collaborate with team members and other departments to continuously enhance service quality and knowledge.<br>• Maintain accurate records of customer interactions and transactions for smooth follow-up and reporting.<br>• Provide support through various communication channels, such as phone, email, and chat, ensuring timely responses.<br>• Adapt to a flexible work schedule, including weekends and additional shifts during peak periods.
<p>Base 50K – 60K plus Commission </p><p><br></p><p>benefits</p><ul><li>flexibility</li><li>401k</li><li>medical</li><li>dental</li><li>vision</li><li>paid time off</li></ul><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage sales.</li><li>Identify and pursue new business opportunities through proactive outreach.</li><li>Attend networking events.</li><li>Collaborate with the marketing team for event setup and lead generation support.</li><li>Maintain strong client relationships and deliver exceptional customer service.</li><li>Achieve and exceed sales targets through strategic planning and execution.</li><li>Provide regular updates on pipeline and territory performance.</li><li>Represent the company professionally at all times.</li></ul><p><br></p>
<p>Rapidly expanding New York City firm is currently seeking an Accounts Receivable / Collections Specialist to join their team. In this role, you will play a critical part in managing accounts receivable and ensuring timely payment collections while maintaining strong relationships with clients and internal stakeholders. This position offers an excellent opportunity to contribute to the financial health of the organization through effective communication and detailed documentation.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage the full accounts receivable process, including billing, reconciliations, and timely collection of outstanding payments.</li><li>Monitor aging reports, identify delinquent accounts, and initiate collection efforts through calls and correspondence.</li><li>Partner with internal teams to resolve discrepancies and maintain accurate account records.</li><li>Ensure compliance with company policies and procedures, as well as applicable laws and regulations.</li><li>Provide exceptional customer service to clients while handling inquiries or disputes related to billing or collections.</li><li>Prepare regular reports on collections activity, outstanding balances, and accounts receivable performance to management.</li><li>Support process improvements to optimize AR functions and enhance efficiency.</li></ul>
<p><strong>About the Role</strong></p><p>We are seeking a detail‑oriented <strong>Accounts Payable Specialist</strong> to join our team on a contract basis. The ideal candidate will bring strong technical skills, excellent organizational habits, and the ability to thrive in a fast‑paced, deadline‑driven finance environment. This role will support daily AP operations, ensuring accurate invoice processing, timely payments, and exceptional vendor service.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Process high volumes of invoices with accuracy and efficiency.</li><li>Review invoices for proper coding, approvals, and compliance with company policies.</li><li>Reconcile vendor statements and resolve discrepancies in a timely manner.</li><li>Manage the AP inbox and respond to vendor and internal inquiries professionally.</li><li>Prepare and process weekly payment runs (ACH, checks, wire transfers).</li><li>Assist with month‑end close activities, including accruals and reporting.</li><li>Maintain complete and organized AP records for audit readiness.</li><li>Partner with procurement, finance, and business stakeholders as needed.</li></ul><p><br></p>
We are looking for an experienced Accounts Receivable Specialist to join our team on a long-term contract basis. This role offers an excellent opportunity to contribute to a dynamic organization in New York, New York, where you will play a key role in managing accounts receivable processes and ensuring the accuracy of financial transactions. The ideal candidate will possess strong analytical skills and attention to detail while supporting various billing and collection activities.<br><br>Responsibilities:<br>• Process and record incoming payments with precision and timeliness.<br>• Manage the accounts receivable inbox, addressing vendor and customer inquiries efficiently.<br>• Handle billing tasks, ensuring accuracy and compliance with company guidelines.<br>• Investigate and resolve discrepancies in accounts to maintain accurate financial records.<br>• Perform collection activities to ensure timely payments from clients.<br>• Provide exceptional support to customers and vendors regarding accounts or payment-related concerns.<br>• Collaborate on ad-hoc projects as assigned by the Accounts Receivable Manager.<br>• Utilize Microsoft Dynamics 365 and NetSuite to manage financial data and processes.<br>• Leverage advanced Microsoft Excel skills to analyze and organize financial information.
<p><strong>About the Role</strong></p><p>We are seeking a detail‑oriented and highly organized <strong>Payroll Specialist</strong> to join our team on a contract basis. This role is responsible for ensuring timely, accurate payroll processing and supporting related compliance and reporting activities. The ideal candidate brings strong technical skills, deep payroll knowledge, and the ability to thrive in a fast‑paced environment while maintaining confidentiality and precision.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Process payroll accurately and on time for hourly and salaried employees.</li><li>Review, validate, and audit payroll data, including timesheets, earnings, deductions, bonuses, and adjustments.</li><li>Ensure compliance with federal, state, and local payroll laws and regulations.</li><li>Reconcile payroll reports and work with HR, Finance, and managers to resolve discrepancies.</li><li>Manage employee payroll inquiries and provide timely, professional support.</li><li>Maintain payroll records and documentation for audit readiness.</li><li>Assist with payroll tax reporting, year‑end activities (W‑2s, 1099s), and system updates.</li><li>Support process improvements and contribute to enhancing payroll accuracy and efficiency.</li></ul><p><br></p>
We are looking for a dedicated Accounts Receivable Specialist to oversee the full-cycle accounts receivable process with a strong focus on managing high-volume collections. This role is essential in maintaining accurate financial records, ensuring timely payments, and resolving disputes efficiently. The ideal candidate will demonstrate exceptional organizational skills, analytical thinking, and a proactive approach to customer account management. <br> Responsibilities: Collections & Customer Account Management Execute high-volume collection activities, including outbound calls, emails, statements, and follow-up on past-due balances. Monitor A/R aging and prioritize accounts based on risk, amount, and payment trends. Maintain detail oriented, customer-focused communication while resolving payment delays, disputes, and short-pays. Negotiate payment plans when necessary, ensuring proper documentation and approval. Escalate chronic delinquencies following internal credit and escalation procedures. Cash Application & Reconciliation Collaborate with the cash application team to ensure timely and accurate posting of customer payments. Reconcile customer accounts, investigate unapplied cash, and resolve discrepancies. Review remittance details and ensure alignment with customer invoices. Billing & Dispute Resolution Partner with Sales, Customer Service, and Operations to resolve customer issues that delay payment (e.g., pricing errors, missing POs, delivery issues). Research discrepancies, create adjustment requests, and ensure proper approval workflows. Reporting & Analysis Prepare weekly AR aging reports, cash collection forecasts, and KPI metrics (DSO, delinquency rates, at-risk accounts). Identify trends or systemic issues contributing to delinquencies and recommend process improvements. Support month-end closing activities related to AR, including reconciliations and audit documentation. Process Improvement Contribute to the enhancement of AR workflows, including automation, standardization of outreach, and documentation updates. Assist in maintaining credit policy compliance and strengthening internal controls. Benefits: Medical/dental/vision 401k PTO
We are looking for a skilled Executive Support specialist to deliver exceptional technical assistance to senior leadership and organizational users in Hoboken, New Jersey. This role requires a proactive and customer-focused individual who can manage technology environments, troubleshoot issues, and provide seamless support during high-profile events. The ideal candidate will combine technical expertise with strong communication skills to ensure a reliable and efficient user experience.<br><br>Responsibilities:<br>• Provide personalized technical support to executives and senior leaders, both on-site and remotely.<br>• Assist during critical events such as leadership meetings, presentations, and town halls by ensuring all technology functions smoothly.<br>• Manage and maintain executive devices, including laptops, mobile phones, conferencing systems, and collaboration tools.<br>• Respond promptly to urgent technical issues, ensuring quick resolution and a high standard of service.<br>• Analyze recurring problems and propose long-term solutions to enhance user experience.<br>• Handle confidential data and workflows with discretion and integrity.<br>• Act as a bridge between IT and business units to foster strong relationships and trust.<br>• Collaborate with other IT teams to address complex technical challenges.<br>• Support and configure hardware, software, networking, and collaboration tools such as Microsoft Teams and Zoom.<br>• Maintain accurate documentation of issues and align with service management protocols.
<p><strong>Overview</strong></p><p> The Technical Engineering Training Specialist is responsible for developing and delivering training programs for both internal and external customers across a full product ecosystem (including instruments, reagents, and digital tools). The role ensures users gain a high level of understanding regarding functionality, maintenance, troubleshooting, and operation.</p><p><br></p><p><strong>Essential Duties & Responsibilities</strong></p><ul><li>Provide training to new hire field service and technical support engineers on all system types, covering installation through decommission. Training may be conducted in-person, remotely, or through virtual/live-streamed sessions.</li><li>Provide training to customer biomedical/biomechanical technicians as requested, focusing on preventive maintenance and basic service operations. Training may be in-person, remote, or virtual/live-streamed.</li><li>Deliver lectures and hands-on demonstrations covering safety, installation, programming, maintenance, troubleshooting, and operation. Follow defined course outlines, distribute materials, administer tests, and demonstrate relevant procedures.</li><li>Administer written and practical examinations and document performance outcomes for internal reporting.</li><li>Maintain training equipment in optimal working condition, ensuring instruments, components, and instructional materials are current and functional.</li><li>Observe trainees during instruction, provide support, and answer questions.</li><li>Review and update training content as needed to ensure continuous improvement, retiring outdated documentation and developing new materials when appropriate.</li><li>Participate in meetings, seminars, and industry training to maintain professional knowledge and integrate new information into instruction.</li><li>Ensure that all classes have access to functioning equipment, necessary consumables, and printed materials prior to instruction.</li></ul><p><br></p><p><br></p>
<p>Accounts Payable & Accounts Receivable Specialist</p><p><strong>High-Growth Consumer Products Organization | ERP-Driven Finance Team</strong></p><p>Are you a detail-oriented accounting professional who enjoys being at the center of the action? This is an opportunity to join a fast-paced, innovative organization where finance plays a critical role in supporting a globally recognized consumer brand and a growing product portfolio.</p><p>This role offers broad exposure across <strong>both Accounts Payable and Accounts Receivable</strong>, making it ideal for someone who enjoys variety, ownership, and building strong cross-functional relationships. You’ll work within a modern ERP environment, collaborate closely with internal teams and external partners, and play a key role in maintaining the accuracy and integrity of financial operations.</p><p><br></p><p>What You’ll Be Doing</p><p><strong>Accounts Payable</strong></p><ul><li>Review, code, and process vendor invoices in a large ERP system</li><li>Ensure accurate GL coding, proper approvals, and timely posting</li><li>Prepare payment runs and support ACH and wire transfers</li><li>Apply payments and maintain clean, well-documented financial records</li><li>Serve as a point of contact for vendor invoice and payment inquiries</li></ul><p><strong>Accounts Receivable</strong></p><ul><li>Review, reconcile, and resolve customer chargebacks and deductions</li><li>Issue credit memos and partner with customers to resolve billing disputes</li><li>Communicate clearly and professionally with customers regarding payment status</li></ul><p><strong>Additional Responsibilities</strong></p><ul><li>Maintain vendor and customer profiles within the ERP system</li><li>Support internal and external audits, including compliance requirements</li><li>Assist with month-end, quarter-end, and year-end close activities</li><li>Help identify and resolve discrepancies to ensure accurate reporting</li></ul><p><br></p><p><br></p>
