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7 results for Noc Technician in Tysons, VA

Systems Engineer
  • Arlington, VA
  • onsite
  • Temporary to Hire
  • 59.38 - 68.75 USD / Hourly
  • We are seeking a Systems Engineer to join our professional services team located in Arlington, Virginia, 22201, United States. In this role, you will be involved in a variety of tasks including independent projects to enhance or rectify issues within our IT infrastructure, daily management of servers and networks, and collaboration with the IT Help Desk to ensure superior customer service. <br><br>Responsibilities: <br><br>• Execute independent projects to augment functionality or resolve problems within the IT infrastructure<br>• Participate in the daily management, monitoring, and maintenance of servers, networks, and other infrastructure technology<br>• Collaborate with the IT Help Desk and its team members to ensure the highest degree of customer service<br>• Regularly report to IT Management on network performance, incident trends, projects, problems, and activities <br>• Act as the Problem Owner for IT system faults, including issue identification, coordination of staff, and vendors to assist in problem resolution <br>• Create departmental and team procedures, installation documentation, and work instructions as needed <br>• Perform monthly patching of Windows servers and laptops <br>• Assist other technicians and IT team members with installation, configuration, maintenance, and troubleshooting problems <br>• Monitor and report on daily system backups <br>• Assist in managing the user environment, actively monitoring corporate servers and applications<br>• Work as needed on IT projects to ensure customer needs are met in a courteous and professional manner.<br><br>This role offers a contract to hire employment opportunity.
  • 2026-10-01T13:23:48Z
Network Engineer
  • Baltimore, MD
  • onsite
  • Temporary / Contract
  • 55.41 - 64.16 USD / Hourly
  • We are looking for a Network Engineer to support and strengthen enterprise networking operations in Baltimore, Maryland. This long-term contract opportunity is suited for a detail-oriented individual who can maintain reliable connectivity, improve network performance, and help deliver secure infrastructure that supports daily business needs. The role involves hands-on technical work across installation, troubleshooting, optimization, and end-user support within a complex networking environment.<br><br>Responsibilities:<br>• Monitor network health and take proactive steps to maintain stable, high-performing connectivity across infrastructure.<br>• Install, configure, and support core networking equipment, including Cisco routers, firewalls, and related components.<br>• Troubleshoot incidents involving routing, firewall policies, and general network access to minimize service disruptions.<br>• Evaluate existing network architecture and recommend improvements that enhance reliability, security, and scalability.<br>• Administer and optimize routing protocols such as BGP to support efficient traffic flow between networks.<br>• Maintain and support security platforms including Palo Alto firewalls and Cisco ASA devices in alignment with operational requirements.<br>• Create and update technical documentation covering configurations, procedures, and support practices for network environments.<br>• Provide technical guidance and user support related to network connectivity, infrastructure usage, and operational best practices.
  • 2026-09-24T21:18:49Z
IT Change Manager
  • Baltimore, MD
  • onsite
  • Temporary / Contract
  • 55.00 - 90.00 USD / Hourly
  • <p><br></p><p><strong>Key Responsibilities</strong></p><p>The IT Change Manager will serve as a trusted advisor and strategic partner, responsible for building readiness, driving adoption, and ensuring the successful implementation of new technology systems and processes. Duties include, but are not limited to:</p><ul><li><strong>Lead Change Management Strategy</strong></li><li>Develop, manage, and execute a comprehensive change management plan aligned with project objectives, timelines, and resources.</li><li>Develop and apply stakeholder assessments and surveys to track adoption progress, measure effectiveness of change activities, and adjust plans as needed.</li><li>Ensure initiatives are delivered on time, within scope, and effectively adopted by end users.</li><li><strong>Drive Communication and Engagement</strong></li><li>Conduct analysis to understand stakeholder needs and readiness for change.</li><li>Develop and deliver clear, accessible communication strategies and materials to support awareness and understanding of the project.</li><li>Serve as the primary point of contact for change-related communications across agencies.</li><li><strong>Develop and Deliver Training</strong></li><li>Design and implement training strategies and learning plans to build end-user confidence and skills.</li><li>Create training resources, job aids, and guidance tailored to diverse audiences across City government.</li><li><strong>Foster Collaboration and Relationships</strong></li><li>Build strong, credible relationships with agency partners, project teams, and leadership.</li><li>Serve as a trusted advisor to leaders navigating organizational change.</li><li>Partner closely with the Project Management Office (PMO) and technical teams to ensure alignment.</li><li><strong>Champion Best Practices</strong></li><li>Guide stakeholders in adopting leading change management approaches for cloud-based and enterprise system implementations.</li><li>Identify and recommend improvements to change management processes and practices.</li><li><strong>Contribute to a Culture of Learning</strong></li><li>Participate as an engaged team member, sharing insights, supporting colleagues, and contributing to the growth of the City’s change management capacity.</li></ul><p><strong>Qualifications</strong></p><ul><li>Proven experience leading organizational change management in technology-driven transformation initiatives, preferably within large public sector or enterprise environments.</li><li>Strong skills in stakeholder engagement, communication planning, and facilitation.</li><li>Familiarity with structured change management methodologies (e.g., Prosci, Kotter, ADKAR).</li><li>Ability to translate complex technical concepts into accessible messages and training for non-technical audiences.</li><li>Experience supporting large-scale enterprise system implementations, ideally in cloud-based environments.</li><li>Exceptional interpersonal skills with the ability to influence, coach, and build trust at all organizational levels.</li><li><br></li></ul><p><br></p>
  • 2026-09-18T12:58:39Z
Help Desk Analyst II
  • Baltimore, MD
  • onsite
  • Permanent / Full Time
  • 70000.00 - 75000.00 USD / Yearly
  • We are seeking a dependable and service-oriented Help Desk / Tech Support II detail oriented to provide hands-on technical support for end users across hardware, software, account administration, and device deployment needs. This role serves as a primary point of contact for help desk requests, supports onboarding and account changes, coordinates vendor-related break/fix services, and contributes to IT and departmental projects. Based on general knowledge. Key Responsibilities: Install, configure, maintain, and troubleshoot computer hardware, software, and peripheral devices. Based on general knowledge. Provide Level II technical support for desktops, laptops, mobile devices, printers, and related systems. Based on general knowledge. Assist with new permanent employee onboarding, including account setup, permissions, and access change requests. Based on general knowledge. Monitor and manage the help desk ticketing queue, ensuring timely response, resolution, and communication with end users. Based on general knowledge. Act as a primary point of contact for technical support issues and escalate complex problems when needed. Based on general knowledge. Coordinate break/fix activities with third-party vendors, including equipment deliveries, installations, and service appointments. Based on general knowledge. Support deployments, system configurations, and device imaging as part of ongoing IT operations. Based on general knowledge. Assist with departmental and cross-functional IT projects as assigned. Based on general knowledge. Maintain accurate documentation of incidents, resolutions, assets, and system changes. Based on general knowledge. Support a mixed technology environment that may include Microsoft platforms, Active Directory, Cisco technologies, Citrix technologies, Mac computers, Apple devices, and Android devices. Based on general knowledge.
  • 2026-09-10T18:13:43Z
Systems Admin / Tier‑3 Support
  • Baltimore, MD
  • onsite
  • Temporary / Contract
  • 39.59 - 45.84 USD / Hourly
  • We are looking for an experienced Systems Admin / Tier-3 Support specialist to join a healthcare-focused organization in Baltimore, Maryland. This Long-term Contract opportunity is ideal for someone who thrives in a hands-on technical environment, takes initiative, and can provide advanced support across core infrastructure and end-user systems. The role supports a distributed organization with a sizable user base and multiple sites, requiring strong expertise in Microsoft technologies, endpoint administration, and hybrid identity management. You will work closely with a collaborative IT team while serving as a senior escalation point and helping strengthen day-to-day operational stability.<br><br>Responsibilities:<br>• Oversee administration of core IT platforms, including help desk tools, endpoint management solutions, backup systems, and patch deployment processes.<br>• Maintain and support a hybrid identity environment with a strong emphasis on on-premises Active Directory, including user and computer administration, group policy management, permissions, and security group oversight.<br>• Manage Microsoft 365 administration tasks such as identity configuration, portal administration, synchronization with Azure AD, conditional access, and group-based settings.<br>• Perform advanced troubleshooting and resolution for escalated infrastructure, systems, and endpoint issues across a multi-site environment.<br>• Support ongoing server and workstation maintenance to help ensure reliable performance, system availability, and compliance with operational standards.<br>• Contribute to cloud adoption efforts by identifying and assisting with opportunities to transition appropriate on-premises services to cloud-based platforms.<br>• Handle selected security and configuration-related activities as part of broader systems administration responsibilities.<br>• Provide guidance and technical mentorship to entry-level IT team members while acting as a senior resource for complex support needs.
  • 2026-09-24T20:53:45Z
Information Security Engineering Manager
  • Silver Spring, MD
  • onsite
  • Permanent / Full Time
  • 140000.00 - 150000.00 USD / Yearly
  • We are looking for an experienced Information Security Engineering Manager to lead security engineering efforts in Silver Spring, Maryland. This role oversees the design, deployment, and optimization of enterprise security solutions across Microsoft-focused environments while guiding a team of technical specialists. The ideal candidate brings strong hands-on knowledge of modern security platforms and a proven ability to strengthen security operations, identity protection, and threat visibility.<br><br>Responsibilities:<br>• Lead and develop a team of security engineers, setting priorities, providing technical direction, and supporting career growth.<br>• Design, implement, and enhance security controls across Microsoft-based infrastructure, including identity, endpoint, cloud, and monitoring technologies.<br>• Manage and improve security capabilities related to Active Directory, Intune, Azure AD, Microsoft 365 security tools, and Azure Sentinel.<br>• Oversee security monitoring and incident detection processes by refining SIEM use cases, alerting strategies, and response coordination.<br>• Partner with infrastructure, application, and business teams to align security engineering initiatives with organizational risk and operational needs.<br>• Evaluate existing security architecture and recommend improvements that strengthen enterprise, network, and application security posture.<br>• Support the rollout, configuration, and ongoing administration of information security technologies to ensure reliable protection and visibility.<br>• Establish engineering standards, documentation, and best practices to promote consistency, compliance, and effective security operations.
  • 2026-09-16T18:04:38Z
IT Change Manager – Tax Modernization Project
  • Baltimore, MD
  • onsite
  • Temporary / Contract
  • 55.41 - 64.16 USD / Hourly
  • We are looking for an experienced IT Change Manager to support a high-visibility tax modernization initiative. This long-term contract opportunity is suited for a detail-oriented individual who can guide organizational adoption, strengthen stakeholder engagement, and help teams navigate change within a complex public-sector environment. The role blends change leadership, communication planning, and business partnership to improve operational effectiveness and service outcomes for residents and businesses.<br><br>Responsibilities:<br>• Lead change management activities that support the successful adoption of technology and process improvements tied to the tax modernization program.<br>• Develop and carry out communication, stakeholder engagement, and readiness strategies that help employees and business partners understand upcoming changes.<br>• Partner with cross-functional teams to gather business needs, translate impacts, and align change plans with project goals and operational priorities.<br>• Create and maintain business requirement documentation, training support materials, and adoption plans for affected departments and users.<br>• Assess organizational impacts, identify resistance risks, and recommend practical actions that improve user readiness and participation.<br>• Collaborate with technical and functional teams working across ERP and business application platforms, including Epicor and Oracle NetSuite-related environments.<br>• Track change adoption metrics, collect feedback from stakeholders, and adjust engagement approaches to improve outcomes throughout the project lifecycle.<br>• Support implementation coordination where system updates, integrations, or application enhancements require structured communication and end-user preparation.
  • 2026-09-24T21:18:49Z