We are looking for a detail-oriented Data Entry Clerk to support accurate and efficient information processing for a Contract position based in Alexandria, Virginia. This role is ideal for someone who works carefully with high volumes of data, maintains strong accuracy, and is comfortable using computer-based systems throughout the workday. The successful candidate will help keep records organized, complete routine data updates, and contribute to smooth daily operations.<br><br>Responsibilities:<br>• Enter numeric and text-based information into computer systems with speed and precision<br>• Review source documents and electronic files to ensure records are complete and correctly formatted<br>• Update, organize, and maintain data files so information remains current and easy to retrieve<br>• Verify entered information by comparing records against original materials and correcting discrepancies<br>• Support administrative workflows by processing routine data-related tasks in a timely manner<br>• Maintain confidentiality when handling business records and sensitive information<br>• Identify data issues and report recurring inaccuracies or missing details to the appropriate team members
We are looking for a detail-oriented Data Entry Clerk I to support hotline operations for a Local Government organization in Baltimore, Maryland. This Contract position focuses on handling incoming calls, entering and updating information with accuracy, and helping connect clients with the appropriate services and resources. The ideal candidate is organized, detail-oriented, and comfortable balancing data entry tasks with customer service responsibilities in a fast-paced environment.<br><br>Responsibilities:<br>• Manage hotline-related tasks by following established service procedures and ensuring each interaction is handled consistently.<br>• Enter client information into the database with a high level of accuracy and attention to detail.<br>• Coordinate and book appointments within the system to support timely access to services.<br>• Direct incoming calls to the appropriate clinic personnel based on the caller’s needs.<br>• Escalate customer issues, concerns, or complaints to supervisory staff when further review is needed.<br>• Share general program information and provide referrals to health and social service agencies as appropriate.<br>• Organize and maintain records, reports, and supporting files in accordance with operational guidelines.<br>• Protect sensitive information by handling all records and communications with strict confidentiality.<br>• Assist with additional administrative or support duties as assigned to meet departmental needs.