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4 results for Help Desk Support Manager in Tysons, VA
- Towson, MD
- onsite
- Temporary / Contract
- 22 - 24 USD / Hourly
- <p>A college in Baltimore County is seeking a strong customer service professional to assist with managing the campus store. This person will be assisting with handling phone calls, customer inquiries, directing customers, data entry, reviewing inventory, and general administrative functions. Someone with retail or retail management experience is ideal. This person will also be working directly with the marketing team, student admissions ambassadors, Office of Student Engagement and other externally facing offices to promote the college’s branded merchandise that is appealing to prospective and current students, as well as alums and family members.</p>
- 2026-07-14T00:00:00Z
- Silver Spring, MD
- onsite
- Temporary / Contract
- 22 - 26 USD / Hourly
- <p>We are seeking a Customer Support Specialist to provide exceptional service to customers by addressing inquiries, resolving issues, and ensuring a positive overall experience. The ideal candidate is an excellent communicator, detail oriented, and committed to delivering high-quality support.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Resolve issues and document outcomes in CRM systems</li><li>Escalate complex issues to internal teams</li><li>Identify service trends and improvement opportunities</li></ul><p><br></p>
- 2026-06-30T00:00:00Z
- Bethesda, MD
- onsite
- Temporary / Contract
- 22 - 26 USD / Hourly
- <p>We are seeking a Customer Support Specialist to provide exceptional service to customers by addressing inquiries, resolving issues, and ensuring a positive overall experience. This position provides timely customer support, resolves customer inquiries, and maintains accurate records of all interactions.</p><p><br></p><p>Responsibilities</p><ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Resolve issues and document outcomes in CRM systems</li><li>Escalate complex issues to internal teams</li><li>Identify service trends and improvement opportunities</li></ul><p><br></p>
- 2026-06-30T00:00:00Z
- Rockville, MD
- onsite
- Temporary / Contract
- 22 - 26 USD / Hourly
- <p>We are seeking a Customer Support Specialist to provide exceptional service to customers by addressing inquiries, resolving issues, and ensuring a positive overall experience. The ideal candidate is an excellent communicator, detail oriented, and committed to delivering high-quality support.</p><p><br></p><p>Responsibilities:</p><ul><li>Respond to customer inquiries via phone, email, and chat in a timely and professional manner. </li><li>Resolve issues and document outcomes in CRM systems</li><li>Escalate complex issues to internal teams</li><li>Identify service trends and improvement opportunities</li></ul><p><br></p><p><br></p>
- 2026-06-30T00:00:00Z