<p>The Customer Support Specialist is responsible for delivering high-quality service to customers, addressing inquiries, and resolving issues in a timely manner.</p><p> This position requires excellent communication, problem-solving, and relationship-building skills. This role becomes hybrid after training</p><p> </p><p> </p><p> </p>
<p>The Customer Support Specialist is responsible for delivering high-quality service to customers, addressing inquiries, and resolving issues in a timely manner.</p><p> This position requires excellent communication, problem-solving, and relationship-building skills. This role becomes hybrid after training</p><p> </p><p> </p>
<p>We are offering a contract position opportunity for a Customer Service Representative in the bustling city of Fairfax, Virginia. This position is located within a dynamic industry with a focus on customer interaction. The role is based on site, offering the opportunity to be part of a vibrant office environment with the opportunity to get your foot in the door with an excellent company.</p><p><br></p><p>Responsibilities:</p><p>• Efficiently and accurately process customer credit applications.</p><p>• Handle mailings.</p><p>• Update customer accounts and perform data entry tasks.</p><p>• Address and resolve customer inquiries in a timely and detail-oriented manner.</p><p>•Handle multiple phone calls in a fast-paced environment while maintaining attention to detail.</p><p>• Adapt to different situations, showcasing flexibility and a positive attitude.</p><p>• Work collaboratively within the team in a high-paced call center environment.</p><p>• Utilize Microsoft Office Suite for various tasks and maintain computer literacy.</p><p><br></p>
<p>We are offering a contract position opportunity for a Customer Service Representative in the bustling city of Fairfax, Virginia. This position is located within a dealership working Monday to Friday and every other Saturday onsite. </p><p><br></p><p>Responsibilities:</p><p>• Efficiently handle phone calls.</p><p>• Address and resolve customer inquiries in a timely and detail-oriented manner.</p><p>• Monitor customer accounts and execute appropriate actions when necessary.</p><p>• Follow up with customers regarding overdue payments through phone calls and emails.</p><p>• Update customer accounts and perform data entry tasks.</p><p>• Adapt to different situations, showcasing flexibility and a positive attitude.</p><p>• Work collaboratively within the team in a high-paced call center environment.</p><p>• Utilize Microsoft Office Suite for various tasks and maintain computer literacy.</p><p><br></p>
<p>The Order Entry Specialist is responsible for accurately processing customer orders and maintaining order data within the company’s ERP system. This role supports sales, production, and logistics teams by ensuring timely and error-free order entry and coordination in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Enter and process customer orders accurately in the ERP system</li><li>Review orders for pricing, product specifications, quantities, and delivery requirements</li><li>Coordinate with sales, production, and inventory teams to ensure order accuracy and fulfillment</li><li>Verify customer information, credit terms, and order approvals</li><li>Track order status and communicate updates to internal teams and customers</li><li>Process order changes, cancellations, and returns as needed</li><li>Maintain accurate customer and order records</li><li>Assist with shipping documentation, and reporting</li><li>Identify and resolve order discrepancies or data entry errors</li><li>Support continuous improvement of order management processes</li></ul><p><br></p>
We are looking for a skilled and dependable Customer Service Representative II to join our team in Baltimore, Maryland. This is a long-term contract position that requires exceptional communication abilities, a customer-focused mindset, and the ability to handle inquiries efficiently. The role involves assisting callers and staff while maintaining a detail-oriented and solutions-oriented approach.<br><br>Responsibilities:<br>• Respond promptly to inbound and outbound calls, addressing customer inquiries with clarity and a detail-oriented approach.<br>• Assist with order entry processes, ensuring accuracy and attention to detail.<br>• Provide empathetic and patient customer service, aiming to resolve issues effectively and ensure satisfaction.<br>• Maintain consistent attendance and reliability, contributing to a high-functioning team environment.<br>• Collaborate with internal staff to address concerns and provide solutions in a timely manner.<br>• Demonstrate flexibility in scheduling to accommodate varying business hours and needs.<br>• Travel to the specified location as required, ensuring availability to meet onsite responsibilities.<br>• Uphold company standards for communication and conduct while engaging with customers and team members.
<p>Our client in Fairfax, Virginia is seeking a reliable <strong>Accounts Receivable Specialist</strong> to join their team. If you enjoy invoice tracking, solving payment issues, and maintaining positive client relationships, this could be a great match.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and send invoices in a timely manner</li><li>Monitor accounts for overdue payments and follow up as needed</li><li>Resolve billing discrepancies and customer payment issues</li><li>Process incoming payments and update records</li><li>Reconcile AR activity and assist with aging reports</li></ul><p> </p>
<p>We are offering a short-term contract employment opportunity for a Part Time On-Call Receptionist. This position is based in Tysons Corner, Virginia, you will be the first point of contact for clients, ensuring their queries are addressed, and their needs are met with utmost efficiency. Can start immediately </p><p>Responsibilities: </p><p> • Providing top-notch customer service to clients</p><p> • Managing inbound calls and addressing inquiries promptly</p><p> • Assisting concierge support during the holiday's mornings and evenings </p><p> • Use interpersonal skills to create a welcoming and friendly environment for all visitors and staff.</p><p>• Assist in maintaining the office environment, replenishing breakroom and office supplies as needed.</p><p><br></p><p> </p>
<p><strong>Deskside Support Technician</strong></p><p><strong>Location:</strong> Washington, DC (100% On-Site; will transition to Merrifield, VA)</p><p><strong>Clearance Required:</strong> Current Secret Clearance (Public Trust candidates encouraged to apply) </p><p><strong>Duration: </strong>6 -month contract, potential for extension and conversion </p><p><strong>Overview</strong></p><p>We are seeking a <strong>Deskside Support Technician</strong> to join a dynamic IT services team supporting a federal program. This role operates in an office IT environment and focuses on delivering exceptional “white glove” service to end-users. You will work independently through a ticketing system to resolve technical issues promptly and professionally.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide deskside support for users based on dispatched tickets or on-site requests.</li><li>Perform break/fix support for government-issued end-user devices (e.g., replacing hard drives, batteries).</li><li>Install specialty software not packaged in SCCM.</li><li>Remove devices from the network as directed by security protocols.</li><li>Diagnose and resolve printer issues, including toner installation.</li><li>Maintain accurate and timely updates in the ITSM ticketing system.</li><li>Deliver high-quality customer service, including support for senior leadership offices, which may require occasional after-hours assistance.</li></ul><p> <strong>What Makes You Successful</strong></p><ul><li>Ability to prioritize tasks based on ticket urgency and customer needs.</li><li>Strong communication skills for clear and effective interaction with users.</li><li>Self-motivated and capable of working across multiple buildings without direct supervision.</li><li>Professionalism and responsiveness in high-visibility environments.</li></ul>
<p>We are offering a contract for a receptionist role based in Reston, Virginia. This role is integral to our operations, where the Receptionist will serve as the first point of contact for all our clients and visitors, ensuring a smooth flow of communication both internally and externally.</p><p>Responsibilities:</p><p>• Operate a multi-line phone system, directing calls and inquiries to the appropriate department or person.</p><p>• Provide excellent customer service, addressing client inquiries and issues promptly and professionally.</p><p>• Perform data entry tasks, updating and maintaining accurate records of client information.</p><p>• Handle email correspondence professionally and effectively, ensuring timely responses to all communications.</p><p>• Use interpersonal skills to create a welcoming and friendly environment for all visitors and staff.</p><p>• Utilize Microsoft Office Suite (Outlook, Word, and Excel) to efficiently handle administrative tasks.</p><p>• Organize and maintain files, ensuring easy accessibility and up-to-date records.</p><p>• Assist in maintaining the office environment, replenishing breakroom and office supplies as needed.</p><p><br></p>
<p>Our client in <strong>Fairfax, Virginia</strong> is seeking a <strong>full-time Seasonal Tax Support Associate</strong> to join their team during the upcoming busy season. This role is well-suited for someone with prior experience preparing individual and business returns who enjoys working in a fast-paced environment. The position focuses on tax data entry, document organization, and providing support to licensed tax professionals to ensure timely and accurate processing of returns.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Assist with preparing basic individual and business tax returns under supervision</p><p>• Enter tax data and supporting information into internal systems</p><p>• Review W-2s, 1099s, and other tax documents for completeness and accuracy</p><p>• Help maintain organized client files and workpapers</p><p>• Support senior tax staff with simple schedules and reconciliations</p><p>• Assist with department deadlines, extensions, and general administrative tasks</p>
<p>Our client in <strong>Fairfax, Virginia</strong> is seeking a <strong>full-time Seasonal Tax Support Associate</strong> to join their team during the upcoming busy season. This role is well-suited for someone with prior experience preparing individual and business returns who enjoys working in a fast-paced environment. The position focuses on tax data entry, document organization, and providing support to licensed tax professionals to ensure timely and accurate processing of returns.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Assist with preparing basic individual and business tax returns under supervision</p><p>• Enter tax data and supporting information into internal systems</p><p>• Review W-2s, 1099s, and other tax documents for completeness and accuracy</p><p>• Help maintain organized client files and workpapers</p><p>• Support senior tax staff with simple schedules and reconciliations</p><p>• Assist with department deadlines, extensions, and general administrative tasks</p>
<p>Our client in <strong>Reston, Virginia</strong> is seeking a <strong>full-time Seasonal Tax Support Associate</strong> to join their team during the upcoming busy season. This role is well-suited for someone with prior experience preparing individual and business returns who enjoys working in a fast-paced environment. The position focuses on tax data entry, document organization, and providing support to licensed tax professionals to ensure timely and accurate processing of returns.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Assist with preparing basic individual and business tax returns under supervision</p><p>• Enter tax data and supporting information into internal systems</p><p>• Review W-2s, 1099s, and other tax documents for completeness and accuracy</p><p>• Help maintain organized client files and workpapers</p><p>• Support senior tax staff with simple schedules and reconciliations</p><p>• Assist with department deadlines, extensions, and general administrative tasks</p>
<p>Our client in <strong>McLean, Virginia</strong> is seeking a <strong>full-time Seasonal Tax Support Associate</strong> to join their team during the upcoming busy season. This role is well-suited for someone with prior experience preparing individual and business returns who enjoys working in a fast-paced environment. The position focuses on tax data entry, document organization, and providing support to licensed tax professionals to ensure timely and accurate processing of returns.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Assist with preparing basic individual and business tax returns under supervision</p><p>• Enter tax data and supporting information into internal systems</p><p>• Review W-2s, 1099s, and other tax documents for completeness and accuracy</p><p>• Help maintain organized client files and workpapers</p><p>• Support senior tax staff with simple schedules and reconciliations</p><p>• Assist with department deadlines, extensions, and general administrative tasks</p>
<p>Our client in <strong>Reston, Virginia</strong> is seeking a <strong>full-time Seasonal Tax Support Associate</strong> to join their team during the upcoming busy season. This role is well-suited for someone with prior experience preparing individual and business returns who enjoys working in a fast-paced environment. The position focuses on tax data entry, document organization, and providing support to licensed tax professionals to ensure timely and accurate processing of returns.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Assist with preparing basic individual and business tax returns under supervision</p><p>• Enter tax data and supporting information into internal systems</p><p>• Review W-2s, 1099s, and other tax documents for completeness and accuracy</p><p>• Help maintain organized client files and workpapers</p><p>• Support senior tax staff with simple schedules and reconciliations</p><p>• Assist with department deadlines, extensions, and general administrative tasks</p>
<p>Our client in <strong>Manassas, Virginia</strong> is seeking a <strong>full-time Seasonal Tax Support Associate</strong> to join their team during the upcoming busy season. This role is well-suited for someone with prior experience preparing individual and business returns who enjoys working in a fast-paced environment. The position focuses on tax data entry, document organization, and providing support to licensed tax professionals to ensure timely and accurate processing of returns.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Assist with preparing basic individual and business tax returns under supervision</p><p>• Enter tax data and supporting information into internal systems</p><p>• Review W-2s, 1099s, and other tax documents for completeness and accuracy</p><p>• Help maintain organized client files and workpapers</p><p>• Support senior tax staff with simple schedules and reconciliations</p><p>• Assist with department deadlines, extensions, and general administrative tasks</p>
<p>Our client in <strong>Manassas, Virginia</strong> is seeking a <strong>full-time Seasonal Tax Support Associate</strong> to join their team during the upcoming busy season. This role is well-suited for someone with prior experience preparing individual and business returns who enjoys working in a fast-paced environment. The position focuses on tax data entry, document organization, and providing support to licensed tax professionals to ensure timely and accurate processing of returns.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Assist with preparing basic individual and business tax returns under supervision</p><p>• Enter tax data and supporting information into internal systems</p><p>• Review W-2s, 1099s, and other tax documents for completeness and accuracy</p><p>• Help maintain organized client files and workpapers</p><p>• Support senior tax staff with simple schedules and reconciliations</p><p>• Assist with department deadlines, extensions, and general administrative tasks</p>
<p>Our client in <strong>McLean, Virginia</strong> is seeking a <strong>full-time Seasonal Tax Support Associate</strong> to join their team during the upcoming busy season. This role is well-suited for someone with prior experience preparing individual and business returns who enjoys working in a fast-paced environment. The position focuses on tax data entry, document organization, and providing support to licensed tax professionals to ensure timely and accurate processing of returns.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Assist with preparing basic individual and business tax returns under supervision</p><p>• Enter tax data and supporting information into internal systems</p><p>• Review W-2s, 1099s, and other tax documents for completeness and accuracy</p><p>• Help maintain organized client files and workpapers</p><p>• Support senior tax staff with simple schedules and reconciliations</p><p>• Assist with department deadlines, extensions, and general administrative tasks</p>
<p>Our client in McLean, Virginia is looking for a dependable <strong>Payroll Specialist</strong> to help ensure accurate and timely compensation for employees. If you enjoy managing timecards, resolving payroll issues, and working with sensitive data, this could be a great fit.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Enter and review payroll data, including timecard validation</li><li>Process payroll runs and distribute pay statements</li><li>Respond to employee questions and help resolve payroll discrepancies</li><li>Reconcile payroll sub-ledger to the general ledger</li><li>Assist with tax reporting and benefits-related tasks</li></ul><p><br></p>
<p>Our client in in the local government sector based in Baltimore, Maryland is seeking a detail-oriented Insurance Verification Specialist to join their team!</p><p>Responsibilities:</p><ul><li>Conducting regular follow up and communicating with clinic patients over the phone in a detail-oriented manner.</li><li>Schedule patient visits, including new patient appointments, follow up visits, rescheduling of missed appointments, laboratory tests, and/or other medical appointments</li><li>Collecting and entering patient information such as insurance details, income, and family size into the electronic medical record.</li><li>Utilizing clinical electronic medical records for data entry and management.</li><li>Conducting patient registration, which includes obtaining demographic information.</li><li>Ensuring data accuracy while entering into a spreadsheet and the electronic medical record.</li><li>Making phone calls to patients to gather necessary details for calculating federal poverty limit.</li><li>Monitoring patient accounts and taking actions when necessary.</li></ul><p><br></p>
<p>Our client a cutting-edge publicly traded company in Montgomery County is looking for an experienced Tax Manager with expertise in corporate tax compliance, particularly in the areas of executive compensation and equity awards. In this newly created role, you will act as a strategic partner to teams across Human Resources, Legal, Finance, and Payroll, ensuring tax compliance, reporting, and planning for employee compensation and benefits programs. This position requires a deep understanding of tax regulations related to equity compensation, deferred compensation, payroll, and benefit plans, coupled with strong analytical and communication skills to guide decision-making within the organization.</p><p><br></p><p>Responsibilities:</p><p>• Oversee multi-jurisdictional tax compliance and reporting for employee compensation and benefits, including equity compensation.</p><p>• Collaborate with Payroll to ensure accurate tax reporting and compliance for executive compensation arrangements, deferred compensation, and specialized programs.</p><p>• Prepare and contribute to executive compensation disclosures for annual proxy statements.</p><p>• Advise stakeholders on tax implications of employee mobility, remote work, relocations, and assignments to ensure compliance with jurisdictional requirements.</p><p>• Support annual compensation reconciliation processes and fringe benefit reporting.</p><p>• Ensure compliance with non-U.S. equity compensation reporting requirements.</p><p>• Monitor developments in federal, state, and international tax laws and assess their impact on compensation and benefits programs.</p><p>• Research and document tax implications of compensation and benefits strategies to inform compliance and decision-making.</p><p>• Conduct financial and tax analyses to evaluate the impact of proposed scenarios and develop actionable recommendations.</p><p>• Identify and implement process improvements to enhance tax compliance efficiency and accuracy, leveraging technology and best practices.</p><p><br></p><p>The ideal candidate for this Tax Manager - Comp & Benefits will have at least 6+ years of experience if you have a CPA, JD or MS and if not 8+ years for a BS in Accounting. This position requires a tax expert in the comp and benefits area including equity comp and ASC 718 plus the ability to work with and communicate well across all levels of the organization. Advanced analytical, problem solving and research skills. Comp range for this Tax Manager - Comp & Benefits role is 130K-160K + bonus and equity. This position is in the office 3 days/week. To apply to this job please do so through this post or reach out to Caren Bromberg Bach on LinkedIn or call Caren Bach at 301.965.9035. </p>
<p>We are looking for a detail-oriented and friendly Receptionist to join our team in Greenbelt, Maryland. This Contract to permanent position offers an excellent opportunity for individuals with strong communication and organizational skills to contribute to a dynamic workplace. The ideal candidate will have experience managing multi-line phone systems and a welcoming demeanor to ensure smooth interactions with clients and visitors. Apply today and contact Grace Nowlin for additional details at (202) 998-8423.</p><p><br></p><p>Responsibilities:</p><p>• Manage and operate a multi-line phone system to ensure calls are answered promptly and efficiently.</p><p>• Greet visitors and clients warmly while directing them to the appropriate personnel or department.</p><p>• Handle incoming calls courteously, providing accurate information or transferring calls as necessary.</p><p>• Maintain a clean and organized reception area to create a positive first impression.</p><p>• Assist with basic administrative duties such as filing, data entry, and scheduling appointments.</p><p>• Ensure messages are accurately recorded and delivered to the intended recipients.</p><p>• Collaborate with team members to support office operations and streamline communication.</p><p>• Perform part-time receptionist duties as required, ensuring flexibility and adaptability to business needs.</p><p>• Uphold confidentiality and integrity in interactions with clients and staff.</p><p>• Provide excellent customer service to enhance the overall client experience.</p>
<p>We are looking for a detail-oriented and organized Receptionist to join our team in McLean, Virginia. This is a Contract position where you will play a vital role in ensuring smooth daily operations by managing communication and providing excellent front desk support. The ideal candidate will bring strong multitasking abilities and a friendly demeanor to create a welcoming environment for both staff and visitors. For immediate consideration, apply TODAY and contact Grace Nowlin at (202) 998-8423 for additional information.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming calls efficiently using a multi-line phone system, ensuring prompt and courteous communication.</p><p>• Greet visitors and clients warmly, providing assistance and directing them to the appropriate departments.</p><p>• Manage the switchboard for phone systems ranging from 1 to 10 lines.</p><p>• Respond to inbound calls in a courteous manner, addressing inquiries and forwarding calls as necessary.</p><p>• Maintain general reception area cleanliness and organization.</p><p>• Coordinate with internal teams to support administrative tasks as needed.</p><p>• Assist with scheduling and appointment setting when required.</p><p>• Provide part-time reception coverage and ensure consistent availability during designated hours.</p><p>• Uphold excellent customer service standards in all interactions.</p><p>• Monitor and manage office supplies inventory related to front desk operations.</p>
<p>Our client is looking for a skilled Litigation Attorney with a strong background in medical malpractice or personal injury law to join their legal team. While the majority of the team operates remotely, there is certainly opportunity to work in office in Baltimore or Howard County. This role is ideal for mid-level associates with at least four years of relevant experience and excellent research, analytical, and writing skills. The position requires admission to the Maryland Bar or eligibility to be barred in the state.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough legal research and analysis to support case strategies.</p><p>• Identify, research, and recommend expert witnesses for cases.</p><p>• Lead depositions and interview witnesses and experts to gather critical information.</p><p>• Assist in trial preparation, including acting as Second Chair during trials.</p><p>• Provide sound legal counsel and advice to clients on case strategies and outcomes.</p><p>• Draft and prepare motions, pleadings, and other essential legal documents.</p><p>• Manage discovery processes, including document review and evidence collection.</p><p>• Collaborate with colleagues and clients to ensure successful case outcomes.</p><p>• Maintain up-to-date knowledge of laws and regulations related to medical malpractice and personal injury cases.</p>
<p>Our client, a real estate financial services firm is looking for an experienced Controller to oversee and manage the accounting operations of their organization. This role is pivotal in ensuring accurate financial reporting, maintaining compliance with accounting standards, and implementing strong internal controls to safeguard the integrity of financial data. The ideal candidate will bring expertise in financial systems, leadership capabilities, and a proven track record in multi-entity accounting. Please note for the first 4-6 months this will be a HANDS-ON Controller role and then this position will hire a staff accountant. In addition, there will be travel required for the first 8-12 weeks to help integrate a company they bought. The travel will be on the east coast every other week for a week at a time. </p><p><br></p><p>Responsibilities:</p><p>• Supervise and execute monthly close processes, including journal entries, account reconciliations, and analysis of intercompany transactions.</p><p>• Develop and refine financial systems, policies, and procedures to ensure timely and accurate maintenance of financial records.</p><p>• Prepare and present comprehensive financial reports at both departmental and organizational levels.</p><p>• Manage accounts payable, accounts receivable, payroll, and general ledger operations to maintain accuracy and completeness.</p><p>• Establish and enforce internal controls to mitigate financial risk and ensure compliance with regulations.</p><p>• Coordinate annual insurance renewals and contribute to risk analysis for all entities.</p><p>• Lead relationships with external auditors, tax specialists, and fund administrators, ensuring timely preparation of audit and tax documentation.</p><p>• Provide mentorship and guidance to the accounting team, fostering attention to detail and effective performance management.</p><p>• Collaborate with department leaders to develop annual budgets, forecasts, and cash flow strategies.</p><p>• Analyze budget allocations to identify cost-saving opportunities and optimize resource distribution.</p><p><br></p><p>The ideal candidate for this role will have a BS degree in Accounting or Finance (CPA preferred), 10+ years of full cycle accounting through financial statement preparation and budgeting/forecasting, SAGE INTACCT, experience with integrating companies, US GAAP, preferably coming out of PE or R/E and the ability to communicate well with various different department heads and partners. Comp range for this role is 130-150K + bonus and benefits. This role is 5 days/week in the office in DC until you are up and running (probably 6 months) and then it can be hybrid (3 days in the office and 2 at home). To apply to this Controller role please do so through this posting, reach out to Caren Bromberg Bach on LinkedIn or call Caren Bach at 301.965.9035. </p>
