We are looking for an Accounts Receivable Specialist to support billing, cash application, and collections activities for a long-term contract opportunity based in Troy, Michigan. This role will help maintain accurate customer invoicing, monitor outstanding balances, and ensure timely processing of receipts and reconciliations. The position also partners with sales, project, and finance teams to address invoicing questions, manage customer account documentation, and contribute to month-end and audit-related accounting tasks.<br><br>Responsibilities:<br>• Manage day-to-day accounts receivable activity in the company’s system of record, ensuring transactions are entered accurately and on time.<br>• Prepare customer invoices for spare parts, repairs, warranty work, service activity, and project-related orders, including deposits and final revenue billings.<br>• Generate export shipping invoices with the required customs details for international deliveries and submit invoices through customer billing portals when applicable.<br>• Apply customer payments, post cash receipts, process credit card transactions, and complete daily bank reconciliations to maintain accurate cash records.<br>• Track open balances, follow up on commercial collections, gather payment status updates, and recommend account restrictions when risk or delinquency concerns arise.<br>• Work closely with project sales and aftermarket teams to investigate and resolve billing discrepancies, payment issues, and customer account questions.<br>• Review customer credit information, support recommendations for payment terms and credit limits, and maintain documentation related to bankruptcies, tax forms, and new customer setup.<br>• Support financial reporting by preparing weekly cash receipt forecasts, issuing credit memos or manual invoices as needed, and filing monthly, quarterly, and annual sales and use tax returns.<br>• Contribute to month-end close and annual audit activities, including receivables reconciliation, foreign currency review, bad debt analysis, intercompany balancing, and backup support for accounts payable functions.
We are looking for an experienced Credit/Collections Supervisor/Manager to lead member solutions and collections operations in Grand Blanc, Michigan. This role oversees portfolio performance across consumer, mortgage, and commercial lending while guiding a team responsible for loan servicing, restructures, underwriting support, and complex recovery matters. The position also partners with senior lending leadership on department planning, operational improvements, and long-term strategies that strengthen risk management and member outcomes.<br><br>Responsibilities:<br>• Direct daily collections and member solutions activities, ensuring effective oversight of delinquency management and overall portfolio results across multiple loan types.<br>• Guide and develop department staff through coaching, training, and cross-functional instruction to build capability in servicing, restructuring, underwriting support, and recovery processes.<br>• Manage complex casework involving bankruptcy matters, foreclosure actions, repossessions, and related recovery efforts in accordance with applicable regulations and internal standards.<br>• Oversee reserve analysis, credit bureau dispute handling, force-placed insurance activities, and other risk-control functions tied to the loan portfolio.<br>• Supervise the administration, marketing, and disposition of recovered assets, including both vehicle-related collateral and real property.<br>• Review collection strategies and operational performance metrics to identify trends, improve effectiveness, and support stronger financial outcomes.<br>• Collaborate with lending leadership on strategic planning initiatives, department priorities, and process enhancements that support organizational goals.<br>• Ensure compliant execution of collection and recovery activities across consumer, residential mortgage, and commercial accounts.<br>• Support decision-making related to credit and repayment solutions by balancing risk mitigation with member service considerations.
We are looking for an experienced Credit/Collections Supervisor/Manager to lead recovery, servicing, and portfolio risk activities for a financial institution in Grand Blanc, Michigan. This role is responsible for guiding complex borrower resolution strategies, strengthening department performance, and ensuring compliant oversight across consumer, mortgage, student, and commercial accounts. The ideal candidate brings strong leadership experience in a banking or credit union environment and the ability to balance member service, risk mitigation, and operational effectiveness.<br><br>Responsibilities:<br>• Develop and negotiate repayment solutions that reflect organizational goals while assessing borrower capacity, collateral position, overall exposure, and account complexity.<br>• Review and authorize loan workout arrangements, modified terms, and restructuring options across commercial, consumer, residential mortgage, and student lending portfolios.<br>• Direct day-to-day collection operations, including bankruptcy matters, foreclosure activity, repossessions, insurance-related claims, and recovery of charged-off assets.<br>• Collaborate with senior leadership to improve departmental processes, strengthen workflow efficiency, and enhance overall team productivity and service outcomes.<br>• Coach, train, and cross-train staff to build a versatile team while encouraging thoughtful promotion of additional financial products and services.<br>• Oversee institution-owned real estate and personal property assets by coordinating vendors, arranging upkeep, monitoring valuations, supporting marketing efforts, and leading sale discussions with appropriate signing authority.<br>• Establish performance expectations for the department, manage budget planning, and analyze variances to support sound financial and operational decisions.<br>• Maintain adherence to regulatory standards and investor requirements while supervising audits, third-party vendor performance, and member complaint resolution.<br>• Support commercial portfolio oversight through covenant monitoring, risk rating evaluation, and development of action plans for higher-risk or watch-listed relationships.
We are looking for a Billing Specialist to join our team in Troy, Michigan on a Long-term Contract basis. This role is well suited for someone who can manage billing activity with accuracy, respond to client questions, and help keep financial records current. The ideal candidate brings strong organizational skills, a service-focused mindset, and the ability to work collaboratively across teams while supporting timely and compliant invoicing.<br><br>Responsibilities:<br>• Examine billing records to identify missing information, inconsistencies, and errors, then coordinate with the appropriate parties to obtain corrections.<br>• Prepare and submit invoices in line with individual client billing guidelines, ensuring accuracy and timeliness each cycle.<br>• Investigate denied or rejected billings, resolve issues efficiently, and respond to client questions related to charges and statements.<br>• Maintain accounts receivable records by posting payments, tracking outstanding balances, and following up on overdue items.<br>• Generate recurring reports that summarize weekly billing activity, including sales and cost-related data.<br>• Provide day-to-day support to internal stakeholders on visit details, billing adjustments, and payroll-related questions connected to invoicing.<br>• Build and maintain strong working relationships with client organizations to support effective communication and issue resolution.<br>• Create and update process documentation for billing tasks and related workflows to promote consistency and operational clarity.<br>• Contribute to additional assignments and special projects as business needs evolve.