<p><strong>Overview</strong></p><p>The Digital Project Manager is responsible for planning, executing, and overseeing digital initiatives from concept through delivery. This role serves as the central coordinator across design, development, marketing, and stakeholder teams to ensure projects are delivered on time, within scope, and aligned with business goals. The ideal candidate brings strong project management discipline, excellent communication skills, and a deep understanding of digital workflows and technologies.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead end‑to‑end management of digital projects including websites, mobile applications, digital campaigns, UX/UI design initiatives, and platform enhancements.</li><li>Define project scope, requirements, timelines, and deliverables in collaboration with cross‑functional teams.</li><li>Create and maintain project plans, sprint schedules, resource plans, and status reports.</li><li>Facilitate daily standups, sprint planning, backlog grooming, and retrospectives (if using Agile/Scrum).</li><li>Serve as the primary point of contact for internal teams, clients, and stakeholders regarding project updates and deliverables.</li><li>Manage vendor relationships, contracts, and timelines when external partners are involved.</li><li>Identify risks, propose mitigation strategies, and proactively resolve roadblocks.</li><li>Ensure deliverables meet quality standards and align with UX, brand, and technical guidelines.</li><li>Oversee budget tracking, invoicing, and project financials.</li><li>Support continuous improvement by contributing to process optimization and best practices.</li></ul><p><br></p>
This role is responsible for the oversight and administration of technology-related agreements, including the preparation, review, and interpretation of contract terms, special provisions, and compliance requirements. The position partners closely with internal business stakeholders, legal, compliance, supply chain, and information technology teams to support the acquisition and delivery of IT products and services such as software, hardware, cloud-based solutions, and managed services. The individual will provide guidance on contract structure, Statements of Work, and change management while ensuring alignment with organizational policies, regulatory standards, and internal procedures. Key Responsibilities Review and assess a wide range of technology-related agreements, including software licensing, detail oriented services, master service agreements, hosting arrangements, managed services, and maintenance/support contracts. Act as the central point of contact for technology contract matters, serving as an intermediary between internal stakeholders and corporate departments such as supply chain, compliance, security, legal, and technology leadership. Ensure contracts undergo timely review, approval, and execution in accordance with internal governance and risk standards. Maintain accurate contract files, documentation, and audit-ready records throughout the contract lifecycle. Track and manage IT assets, including software licensing and hardware inventories. Develop, document, and enhance contract administration processes and procedures to ensure consistency and compliance with organizational policy. Partner with technology leaders and procurement teams to support favorable and competitive contractual terms, frequently engaging in direct discussions with vendors and internal reviewers. Coordinate contract modifications and ongoing activities, including amendments, addenda, pricing updates, proposals, quotes, and work orders. Communicate contract status updates to appropriate internal stakeholders and assist with facilitating vendor or internal review meetings as needed. Prepare and distribute routine status reporting, including summaries of contracts in progress, pending approvals, and fully executed agreements supporting technology initiatives. Assist with onboarding and transition of new technology agreements, including documentation related to authorization, billing, or agency requirements. Perform additional duties as assigned to support business and technology operations.
<p><strong>IT Operations Manager</strong></p><p><br></p><p><strong><u>Position Summary:</u></strong></p><p>The IT Operations Manager is responsible for overseeing all technology operations across the organization. This role provides strategic leadership, ensures system reliability and security, and manages day-to-day IT operations. The IT Manager will lead internal IT staff, manage vendors, and ensure alignment between technology and business needs.</p><p></p><p><strong><u>Duties and Responsibilities:</u></strong></p><p>• Lead and manage the organization’s IT operations and strategy</p><p>• Oversee Microsoft 365 environment, including security, access, and configuration</p><p>• Manage IT staff, including support personnel and future hires</p><p>• Develop and enforce IT policies, procedures, and security standards</p><p>• Ensure cybersecurity best practices, including MFA, endpoint protection, and monitoring</p><p>• Manage vendor relationships (internet, phone systems, software providers)</p><p>• Oversee onboarding/offboarding processes and system access controls</p><p>• Monitor system performance and ensure uptime and reliability</p><p>• Manage IT budget, forecasting, and cost optimization</p><p>• Lead IT projects and system improvements</p><p>• Ensure compliance with regulatory and organizational requirements</p><p>• Maintain documentation of systems, processes, and configurations</p><p>• Provide escalation support for complex technical issues</p><p>• Communicate IT performance and initiatives to executive leadership</p><p>• Maintain a positive, service-oriented relationship with all staff</p><p>• Support organizational mission and operational needs</p><p></p><p><strong><u>Core Systems focus:</u></strong></p><p>• Microsoft 365 (Outlook, Teams, SharePoint, Entra ID)</p><p>• Identity and access management</p><p>• Endpoint/device management</p><p>• Security tools and monitoring systems</p><p>• Vendor-managed infrastructure (network, internet, etc.)</p><p> </p><p><strong><u> Qualifications:</u></strong></p><p>• 5+ years of experience in IT operations or systems administration</p><p>• 2+ years in a leadership or senior-level role</p><p>• Strong experience with Microsoft 365 administration and security</p><p>• Experience managing vendors and IT projects</p><p>• Strong understanding of cybersecurity best practices</p><p>• Excellent problem-solving and decision-making skills</p><p>• Strong communication skills with both technical and non-technical staff</p><p></p><p><strong><u>Preferred:</u></strong></p><p>• Experience in healthcare or regulated environments</p><p>• Familiarity with endpoint management and security tools</p><p>• Experience building or scaling IT operations</p><p><br></p><p><strong><u>Education:</u></strong></p><p>• Bachelor’s degree in IT-related field or equivalent experience</p>