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8 results for It Manager in Troy, MI

IT Manager

Taylor, MI
onsite
Permanent / Full Time
115000 - 120000 USD / Yearly
Our Client is looking for an experienced IT Manager to lead technology operations for a fast-paced logistics and warehousing organization supporting around-the-clock automotive manufacturing customers in Metro-Detroit, Michigan. This role will guide infrastructure, end-user support, network performance, and security across multiple facilities while building a more consistent and well-documented IT environment. The ideal candidate brings strong technical depth, proven leadership of technical teams, and the ability to introduce structure, accountability, and measurable service delivery. Responsibilities:• Direct day-to-day IT operations across multiple sites, ensuring reliable infrastructure, responsive support, and stable connectivity for 24/7 business activities.• Lead and develop management-level direct reports overseeing service desk operations, network and systems administration, and security and compliance functions.• Establish clear operating standards for support services, including escalation paths, service levels, performance metrics, and knowledge-sharing practices.• Strengthen enterprise infrastructure by overseeing networking, server administration, identity services, virtualization platforms, Microsoft 365 environments, and backup solutions.• Drive improvements in documentation by creating and maintaining technical standards, runbooks, diagrams, and operational procedures that teams can use effectively.• Partner with leadership on staffing, budgeting, and resource planning to align IT capabilities with business needs across all facilities.• Advance the organization’s security posture by guiding remediation efforts, supporting audit responses, and enforcing infrastructure hardening practices.• Identify gaps in current processes and transform reactive support models into structured, scalable IT service delivery.• Oversee major infrastructure and operational improvement initiatives, including service desk enhancements and environment standardization efforts. You will have three management-level direct reports:● IT Service Desk Manager — leading the Tier 1 and Tier 2 technician group● Network Engineer — leading the Network & Systems Administrator● Security & Compliance Analyst — owning security posture, audit response, and the remediation backlog
2026-08-03T00:00:00Z

IT Service Delivery Manager

Grand Blanc, MI
onsite
Temporary to Hire
57 - 66 USD / Hourly
We are looking for an IT Service Delivery Manager to support site-level technology operations and strengthen alignment between business priorities and IT services in Michigan. This contract position with potential for a permanent role will serve as a key partner to local leadership, helping translate operational needs into effective IT solutions while promoting consistency, communication, and service excellence. The ideal candidate brings strong experience in infrastructure projects and service delivery management, along with the ability to lead cross-functional coordination, resolve escalations, and improve end-user satisfaction. Responsibilities: • Partner with site leadership and enterprise IT teams to align technology services, operational priorities, and process improvements across the assigned location. • Assess local business needs and determine how site services, systems, and IT support activities are affected, then communicate priorities and risks to leadership. • Serve as the primary escalation contact for technology-related concerns, coordinating timely resolution before issues develop into formal escalations. • Lead discussions, executive updates, and governance-related meetings to keep stakeholders informed on service performance, project progress, and operational impact. • Support incident, problem, and change management activities by evaluating site-level effects, coordinating planned downtime, and managing clear user communications. • Review and route approvals for requests such as changes, moves, project intake items, and interface-related needs while ensuring proper follow-through. • Work with business partners and IT teams to identify service gaps, improve standardization, and streamline processes that create confusion for end users. • Contribute to capital planning and infrastructure initiatives by helping define technology requirements, budgets, adoption risks, and stakeholder communication plans. • Monitor service outcomes and user feedback, analyze trends, and validate that reported issues affecting multiple users are fully resolved. • Provide coverage planning for key meetings and deliverables, including maintaining on-call and out-of-office coordination for the broader team as needed.
2026-07-31T00:00:00Z

IT Contracts Manager

Grand Blanc, MI
onsite
Temporary to Hire
35 - 40 USD / Hourly
We are looking for an IT Contracts Manager to join our team in Grand Blanc, Michigan in a contract-to-permanent capacity. This role focuses on overseeing technology-related agreements, guiding contract administration activities, and helping ensure terms align with organizational standards, legal requirements, and operational needs. The position works closely with internal stakeholders and external vendors to support the purchase and ongoing management of IT products and services. Success in this role requires strong judgment, attention to detail, and the ability to manage multiple agreement workflows in a fast-paced environment. Responsibilities: • Evaluate a broad range of IT agreements, including software, consulting, master services, hosting, maintenance, and support contracts, to confirm accuracy, completeness, and compliance. • Administer the full contract lifecycle by organizing records, maintaining documentation, and ensuring executed materials are properly stored and accessible. • Monitor technology assets such as software licenses and hardware inventories to support accurate tracking and contract alignment. • Create and refine contract administration procedures that support policy compliance and improve consistency across IT purchasing activities. • Partner with business leaders, legal, compliance, and supply chain teams to review terms, resolve issues, and support negotiations with vendors. • Manage contract modifications by coordinating amendments, addenda, quotes, proposals, and work orders tied to ongoing technology services. • Communicate agreement updates to stakeholders, facilitate contract-related meetings, and help teams stay informed on document status and next steps. • Prepare recurring status reports that summarize active, pending, and completed IT agreements, including supporting details for documents in progress or fully executed. • Assist with onboarding new technology agreements by supporting due diligence activities and related authorization or billing documentation as needed.
2026-07-31T00:00:00Z

Product Manager

Brighton, MI
onsite
Permanent / Full Time
95000 - 120000 USD / Yearly
We’re partnering with a fast-growing financial services organization in Brighton, MI looking to permanent a Product Strategy Leader to define and lead the direction of their consumer and business product portfolio. This is a newly created, highly visible role, offering the rare opportunity to build product strategy from the ground up and play a central role in how the organization grows, innovates, and serves its customers. This role will lead the strategy, development, and evolution of consumer and business financial product solutions. You’ll evaluate the current product portfolio, identify gaps and white space, and build a forward-looking roadmap that aligns with business goals and member needs. You’ll work at the intersection of product, marketing, lending, digital, analytics, and executive leadership, helping bring new ideas to life and ensuring products are impactful, competitive, and built for long-term growth. Job Duties: Create and drive a comprehensive product strategy and multi-year roadmap aligned to growth priorities and customer expectations Own the full product lifecycle — from ideation and business case through launch, optimization, and retirement Evaluate existing financial services products and recommend improvements to strengthen competitiveness and customer experience Identify opportunities to attract new clients and deepen relationships through product innovation, bundling, and customer‑focused design Partner cross-functionally with digital, tech, operations, compliance, marketing, and analytics to deliver seamless product experiences Use market research, competitive insights, member behavior, and performance data to guide decisions and prioritize initiatives Define success metrics, monitor performance, and continuously refine the product strategy Develop products that remove friction, improve accessibility, and support long-term financial well-being
2026-07-31T00:00:00Z

Accounting Manager

Detroit, MI
onsite
Permanent / Full Time
80000 - 90000 USD / Yearly
We are looking for an experienced Accounting Manager to lead core accounting operations for a mission-driven organization in Detroit, Michigan. This position will oversee daily financial activities, support accurate and timely reporting, and help ensure compliance across grant-funded and nonprofit accounting functions. The ideal candidate brings strong technical accounting knowledge, hands-on leadership experience, and the ability to collaborate effectively across teams. Responsibilities: • Direct the monthly close process, ensuring financial records are completed accurately and on schedule. • Manage general ledger activity, including journal entries, reconciliations, and review of account balances. • Oversee grant-related accounting to support proper tracking, reporting, and compliance with funding requirements. • Prepare and review financial information used for internal reporting, budgeting, and external audit support. • Lead nonprofit budgeting activities by monitoring actual results, analyzing variances, and coordinating with stakeholders. • Supervise accounting staff, provide day-to-day guidance, and support the development of a productive team environment. • Partner with internal departments to resolve accounting issues and improve the flow of financial information. • Support audit readiness by maintaining organized documentation and responding to requests related to financial statement reviews.
2026-07-17T00:00:00Z

Help Desk Manager

Romulus, MI
onsite
Permanent / Full Time
70000 - 80000 USD / Yearly
Our client is seeking an experienced IT Service Desk Manager to lead and elevate its IT support organization across multiple North American locations. This is a hands-on leadership opportunity for someone who enjoys building structure, improving processes, developing teams, and delivering exceptional customer service in a fast-paced, 24/7 operational environment.The ideal candidate has experience implementing IT service management best practices, leading technical support teams, and driving continuous improvement through metrics, documentation, and operational excellence. Key Responsibilities<ul><li>Lead and mentor the IT Service Desk team, establishing accountability, performance expectations, and a customer-first culture.</li><li>Manage daily service desk operations, staffing, scheduling, escalations, and support coverage for a 24/7 environment.</li><li>Implement and optimize ITSM processes, including incident, request, problem, and change management.</li><li>Administer and improve the organization's IT ticketing platform, workflows, SLAs, and reporting.</li><li>Develop and maintain knowledge base articles, SOPs, and technical documentation.</li><li>Track service desk KPIs and use reporting to identify trends and drive operational improvements.</li><li>Partner with IT and business stakeholders to resolve issues and improve the overall end-user experience.</li><li>Support multiple U.S. and Canadian locations with occasional travel as needed.</li></ul> Qualifications<ul><li>5+ years of IT Service Desk or Help Desk leadership experience.</li><li>Experience implementing or improving ITSM processes and ticketing platforms.</li><li>Proven success leading technical support teams and developing staff.</li><li>Strong organizational, communication, and customer service skills.</li><li>Working knowledge of Microsoft technologies, Active Directory, Microsoft 365, endpoint management, and networking fundamentals.</li><li>ITIL certification or equivalent experience is a plus.</li><li>Experience supporting manufacturing, logistics, distribution, or other 24/7 environments is preferred.</li></ul> Why This Opportunity?This is an opportunity to make a meaningful impact by shaping the future of IT service delivery within a growing organization. You'll have the autonomy to improve processes, develop a high-performing team, and build a service desk that delivers outstanding support across multiple locations.
2026-07-13T00:00:00Z

Project Manager

Novi, MI
onsite
Permanent / Full Time
80000 - 95000 USD / Yearly
Our client is seeking an Internal Business Systems Project Manager to own and optimize its Atlassian ecosystem while leading internal business systems initiatives across the organization. This is a newly created position driven by company growth and is focused exclusively on internal operations; there are no customer-facing responsibilities. Unlike a traditional Project Manager, this role is centered on improving how work flows across the business. The successful candidate will partner with stakeholders across Operations, Sales, Finance, IT, and leadership to optimize processes, increase project visibility, and ensure teams are leveraging Jira and Confluence effectively.This is an excellent opportunity for someone with strong hands-on experience administering and optimizing the Atlassian suite who is looking to expand their impact within an organization's internal project management function.ResponsibilitiesBusiness Systems & Process Improvement<ul><li>Own and continuously improve the organization's internal Atlassian environment to support business initiatives.</li><li>Partner with business leaders to understand operational needs and translate them into scalable Jira workflows and project structures.</li><li>Design and optimize workflows, issue types, boards, dashboards, and reporting to improve visibility and execution across departments.</li><li>Drive consistency in how projects, initiatives, and work requests are managed throughout the organization.</li><li>Identify opportunities to improve efficiency through workflow optimization and process standardization.</li></ul>Internal Project Management<ul><li>Lead internal cross-functional initiatives involving business systems, operational improvements, and process enhancements.</li><li>Coordinate projects across departments while managing priorities, timelines, risks, and dependencies.</li><li>Facilitate project planning sessions, stakeholder meetings, and status updates.</li><li>Maintain project documentation including project plans, decision logs, requirements, and process documentation.</li><li>Provide leadership with clear visibility into project health, priorities, and progress.</li></ul>Atlassian Platform Ownership<ul><li>Serve as the organization's primary functional expert for the Atlassian platform.</li><li>Configure and maintain Jira projects, workflows, issue types, dashboards, filters, boards, and reporting.</li><li>Optimize the use of:</li><li>Jira Project Discovery</li><li>Jira Service Management</li><li>Confluence</li><li>Establish best practices, governance, and consistent usage across business teams.</li><li>Partner with IT on technical implementation while owning the business configuration, structure, and overall platform strategy.</li><li>Train and coach internal users on Atlassian best practices and platform adoption.</li></ul>
2026-07-27T00:00:00Z

Internal Audit Manager/Director

Grand Blanc, MI
onsite
Permanent / Full Time
110000 - 120000 USD / Yearly
We are looking for an experienced Internal Audit Manager to lead a risk-focused audit function supporting a financial services environment in Michigan. This role will oversee audit planning, strengthen internal control practices, and provide meaningful guidance to leadership and governance stakeholders. The ideal candidate brings a strong foundation in audit leadership, sound knowledge of regulatory and operational risk, and the ability to communicate findings clearly to executive audiences. Responsibilities:• Lead the internal audit program by developing risk-based audit plans that address financial, operational, compliance, and technology exposures.• Direct audit engagements from planning through reporting, ensuring reviews are thorough, well-documented, and aligned with industry standards.• Present audit results, control observations, and practical recommendations to senior leadership and the audit committee with clarity and confidence.• Evaluate internal controls across key business processes and recommend improvements that strengthen governance, accountability, and risk mitigation.• Assess exposure related to banking and financial services activities, including compliance, financial reporting, conduct, and Bank Secrecy Act considerations.• Partner with business leaders to perform risk assessments and prioritize audit activity based on emerging issues, regulatory expectations, and organizational impact.• Support oversight of governance, risk, and compliance practices, including coordination with enterprise risk and IT risk stakeholders when appropriate.• Guide and develop audit team members or early-career staff while promoting consistent execution, sound judgment, and high-quality deliverables.• Participate in limited travel as needed to support audit activities, stakeholder meetings, and related oversight responsibilities.
2026-07-14T00:00:00Z