<p><strong>IT Operations Manager</strong></p><p><br></p><p><strong><u>Position Summary:</u></strong></p><p>The IT Operations Manager is responsible for overseeing all technology operations across the organization. This role provides strategic leadership, ensures system reliability and security, and manages day-to-day IT operations. The IT Manager will lead internal IT staff, manage vendors, and ensure alignment between technology and business needs.</p><p></p><p><strong><u>Duties and Responsibilities:</u></strong></p><p>• Lead and manage the organization’s IT operations and strategy</p><p>• Oversee Microsoft 365 environment, including security, access, and configuration</p><p>• Manage IT staff, including support personnel and future hires</p><p>• Develop and enforce IT policies, procedures, and security standards</p><p>• Ensure cybersecurity best practices, including MFA, endpoint protection, and monitoring</p><p>• Manage vendor relationships (internet, phone systems, software providers)</p><p>• Oversee onboarding/offboarding processes and system access controls</p><p>• Monitor system performance and ensure uptime and reliability</p><p>• Manage IT budget, forecasting, and cost optimization</p><p>• Lead IT projects and system improvements</p><p>• Ensure compliance with regulatory and organizational requirements</p><p>• Maintain documentation of systems, processes, and configurations</p><p>• Provide escalation support for complex technical issues</p><p>• Communicate IT performance and initiatives to executive leadership</p><p>• Maintain a positive, service-oriented relationship with all staff</p><p>• Support organizational mission and operational needs</p><p></p><p><strong><u>Core Systems focus:</u></strong></p><p>• Microsoft 365 (Outlook, Teams, SharePoint, Entra ID)</p><p>• Identity and access management</p><p>• Endpoint/device management</p><p>• Security tools and monitoring systems</p><p>• Vendor-managed infrastructure (network, internet, etc.)</p><p> </p><p><strong><u> Qualifications:</u></strong></p><p>• 5+ years of experience in IT operations or systems administration</p><p>• 2+ years in a leadership or senior-level role</p><p>• Strong experience with Microsoft 365 administration and security</p><p>• Experience managing vendors and IT projects</p><p>• Strong understanding of cybersecurity best practices</p><p>• Excellent problem-solving and decision-making skills</p><p>• Strong communication skills with both technical and non-technical staff</p><p></p><p><strong><u>Preferred:</u></strong></p><p>• Experience in healthcare or regulated environments</p><p>• Familiarity with endpoint management and security tools</p><p>• Experience building or scaling IT operations</p><p><br></p><p><strong><u>Education:</u></strong></p><p>• Bachelor’s degree in IT-related field or equivalent experience</p>
We are looking for a skilled Accounting Manager to join our team in Garden City, Michigan. This position is ideal for someone who is detail oriented, with a solid foundation in accounting practices and a deep understanding of manufacturing operations, including production flow and inventory management. The role involves collaborating with various departments to ensure financial accuracy, cost control, and operational efficiency.<br><br>Responsibilities:<br>• Manage inventory and manufacturing cost accounting, including raw material tracking, consumption, and yield analysis.<br>• Monitor scrap reporting, metal loss, and raw material recovery to ensure accurate financial reporting.<br>• Maintain and update cost components such as materials, freight, labor, and overhead allocations.<br>• Reconcile monthly and annual physical inventory counts to ensure accurate valuation.<br>• Oversee work-in-progress reconciliation across production stages for inventory accuracy.<br>• Lead month-end close processes, including journal entries, account reconciliations, and preparing financial statements.<br>• Develop and analyze operational metrics such as productivity, scrap rates, and manufacturing margins.<br>• Create dashboards and reporting tools for plant leadership and executive management.<br>• Supervise and mentor accounting team members, assigning tasks and reviewing work for accuracy.<br>• Strengthen internal controls and identify opportunities for process improvements and automation.
We are looking for a dynamic Help Desk Manager to oversee IT support operations within a fast-paced, 24/7 automotive environment in Taylor, Michigan. This role is crucial in ensuring the stability and reliability of production-critical systems, managing shift coverage, and fostering a high-performing support team. The ideal candidate will bring strong leadership skills, a hands-on approach, and a commitment to operational excellence.<br><br>Responsibilities:<br>• Lead daily IT support operations to ensure 24/7 coverage and system stability.<br>• Respond promptly to production-critical issues and oversee resolution processes.<br>• Monitor and troubleshoot network performance, connectivity issues, and Wi-Fi functionality to maintain uptime.<br>• Enforce network security practices, including access control, password policies, and patch management.<br>• Act as the primary escalation point for system issues impacting production operations.<br>• Coordinate incident response, root cause analysis, and track resolution outcomes.<br>• Develop and maintain comprehensive documentation for troubleshooting procedures and recurring issues.<br>• Manage and schedule IT support teams to ensure adequate coverage for all shifts.<br>• Coach, mentor, and evaluate the performance of IT support staff.<br>• Implement and enforce IT support processes, including ticketing systems, SLAs, and escalation protocols.