2 results for Customer Experience Specialist in Troy, MI

Communications Specialist

Detroit, MI
onsite
Temporary
23.75 - 27.5 USD / Hourly
We are looking for a talented Communications Specialist to join our team on a long-term contract basis in Detroit, Michigan. This role requires a versatile and detail-oriented individual who can manage various aspects of communications, including social media, website updates, and content creation. The ideal candidate will have a passion for storytelling and the ability to collaborate across teams to effectively communicate the impact of programs and initiatives. Responsibilities: • Develop and edit engaging content for social media, newsletters, and blog posts. • Assist in media buying and create compelling marketing collateral in alignment with campaign goals. • Maintain and organize lists, reports, and communication materials to ensure accurate records. • Provide on-site event support, including logistical coordination and content creation. • Coordinate photography and videography requests, ensuring high-quality visual assets. • Update and maintain the organization’s website to reflect current initiatives and information. • Monitor media coverage and assist with public relations efforts to enhance visibility. • Track metrics related to communication efforts, compiling reports across platforms such as social media, websites, and newsletters. • Collaborate with graphic designers to develop visually appealing and consistent campaign materials. • Support internal communication needs and assist with workforce data and budget monitoring.
2026-02-17T00:00:00Z

Customer Service Administrator

Troy, MI
onsite
Permanent
55000 - 65000 USD / Yearly
We are looking for a detail-oriented Benefits Administrator to join our team in Troy, Michigan. This role involves managing administrative tasks related to client services and benefits coordination while maintaining a high standard of attention to detail. The ideal candidate will bring strong organizational skills, adaptability, and a customer-focused approach to support daily operations effectively. Responsibilities: • Organize and manage schedules, service requests, and follow-up tasks with precision. • Draft and distribute client correspondence, updates, and essential documents. • Maintain accurate records, files, and logs to ensure seamless operations. • Perform administrative tasks such as data entry, scanning, and document management. • Collaborate with team members to address client needs and deliver excellent service. • Prioritize and manage multiple tasks in a fast-paced environment. • Assist with special administrative projects to support leadership. • Provide exceptional customer service through clear communication and responsiveness.
2026-03-06T00:00:00Z