Are you ready to lead and optimize a robust global network environment? Join our team as a Senior Network Engineer and take ownership of both daily operations and future development of our Global Network, deploying high-level automation and secure solutions that support customer missions and internal requirements. What You'll Do: Lead project-based initiatives for both customer and internal network services, ensuring structured operational handovers and on-time delivery. Serve as the senior technical expert across projects, advising teams on complex network challenges. Manage new customer onboarding and collaborate with business development on project launches. Execute continuous improvement programs and optimize the global network infrastructure. Provide third-line technical support, troubleshooting, and maintenance for internal teams and the Network Operations Center (NOC). Standardize network services and drive automation for enhanced performance, scalability, and reliability. Maintain comprehensive documentation for all systems and services. Mentor and train Tier 1 and Tier 2 support teams. Collaborate closely with security teams to implement advanced controls, segmentation, and monitoring.
We are looking for a skilled PC Technician to join our team in Neptune, New Jersey. This position involves supporting and maintaining IT systems, including Windows Servers, Exchange environments, and Active Directory, while ensuring the infrastructure operates seamlessly. As this is a long-term contract role, you will have the opportunity to contribute to the team's ongoing success by implementing and maintaining critical technologies.<br><br>Responsibilities:<br>• Administer daily operations and maintenance tasks for IT systems and infrastructure.<br>• Collaborate in the design, configuration, and deployment of messaging technologies.<br>• Provide operational support for Windows Server 2016, Exchange, and Active Directory environments.<br>• Implement and integrate new technologies to enhance system performance and reliability.<br>• Conduct patching, upgrades, and pilot testing to ensure smooth deployment.<br>• Troubleshoot and resolve technical issues while actively participating in problem management processes.<br>• Manage backups and ensure the reliability of backup systems for Exchange.<br>• Utilize PowerShell to streamline Exchange administration and reporting tasks.<br>• Support various access methods and protocols, ensuring secure communication.<br>• Work with Linux MTAs and MySQL for gateway and antispam solutions.
<p><strong>Linux Support Engineer</strong></p><p><strong>Location: Hybrid in Philadelphia, PA (4x/week)</strong></p><p><strong>Duration: Through 12/31/26, extensions likely</strong></p><p><br></p><p>This role supports a large-scale distributed access and virtualization-based cable client in a 24/7 operations environment. The engineer will focus on platform stand-up, network and system maintenance, automation, and incident mitigation for virtualized cable technologies deployed nationwide. This is a hands-on operations role requiring strong networking, Linux, and scripting expertise, with participation in an on-call rotation.</p><p><br></p><p>Responsibilities:</p><ul><li>Support vCMTS platform stand-up, including software installation, system configuration, and ongoing maintenance</li><li>Execute change implementations such as system upgrades, hardware replacements, and automation initiatives</li><li>Perform network troubleshooting and configuration across virtualized and physical environments</li><li>Identify service-impacting trends and collaborate with development teams on long-term remediation</li><li>Participate in incident mitigation and on-call rotation within a 24/7 operations environment</li><li>Support nationwide VCMTS and RPHY turn-ups while following established operational processes</li><li>Partner with regional engineering teams to improve product reliability and develop automation tools</li><li>Work cross-functionally with Product and Project Management to operationalize new technologies</li></ul>
<p>Robert Half is seeking a skilled Network Systems Engineer to join our IT team and provide comprehensive computer and network support across the US. This role’s core focus is managing and maintaining the Enterprise Network Infrastructure, while also delivering high-level (Tier-2 and Tier-3) technical services to the organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist senior engineers with installation, maintenance, administration, and upgrades of Enterprise Network Infrastructure platforms.</li><li>Monitor network systems and data centers to ensure top performance and reliability.</li><li>Troubleshoot, analyze, and resolve system outages, collaborating with vendors as needed.</li><li>Work with vendors, clients, carriers, and technical teams on network implementation, optimization, security, and ongoing management.</li><li>Develop and help administer preventative maintenance programs, business continuity, and disaster recovery plans; document and test these protocols regularly.</li><li>Ensure adherence to internal and industry design, programming, and application standards.</li><li>Manage support ticket queues, resolving issues efficiently and with excellent service.</li><li>Availability to work weekends and after-hours for operational issues, patch cycles, and critical updates as required.</li><li>Perform additional duties and projects as assigned.</li></ul><p><br></p>
We are looking for an experienced L2 Help Desk Support Engineer to join our team in King of Prussia, Pennsylvania. In this Contract to permanent role, you will provide direct technical support to end users, addressing hardware, software, and peripheral issues while ensuring a seamless customer experience. The position offers an excellent opportunity to work in the dynamic insurance industry, contributing to problem resolution and system optimization.<br><br>Responsibilities:<br>• Deliver prompt and detail-oriented technical support to on-site and remote employees, ensuring issues are resolved efficiently.<br>• Manage and prioritize incoming service tickets, adapting to changing priorities as needed.<br>• Diagnose and resolve technical problems related to hardware, software, and network systems.<br>• Administer and troubleshoot Active Directory, Office 365, Intune, and other enterprise tools.<br>• Collaborate with internal and external resources to address complex incidents and provide timely solutions.<br>• Communicate updates and resolutions to users regarding open service requests.<br>• Document issues and resolutions thoroughly to contribute to the development of a comprehensive knowledge base.<br>• Perform network troubleshooting to identify and resolve connectivity issues.<br>• Advocate for expedited resolution of critical issues, ensuring minimal disruption to operations.<br>• Work with major hardware platforms such as Dell, Lenovo, and HP to provide effective support.
<p>We are looking for an IT Support Specialist to join our dynamic team in Somerset, New Jersey. This hybrid position offers a mix of onsite and remote work, providing opportunities to grow both professionally and technically in a collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Deliver remote technical support for desktops, laptops, printers, mobile devices, and software applications.</p><p>• Manage help desk tickets efficiently, troubleshooting and resolving issues while maintaining clear communication with clients.</p><p>• Support Windows Server environments, including Active Directory and Group Policy configurations.</p><p>• Monitor network performance and connectivity, addressing system alerts and optimizing functionality.</p><p>• Configure and deploy workstations and mobile devices, ensuring proper setup and operation.</p><p>• Assist in hardware installations, upgrades, and replacements to maintain client systems.</p><p>• Document troubleshooting procedures, client setups, and internal workflows to ensure consistency and knowledge sharing.</p><p>• Collaborate with senior technicians on escalated issues and participate in IT-related projects.</p><p>• Contribute to client onboarding processes, integrating new systems and ensuring smooth transitions.</p>
We are looking for a detail-oriented Test Center Administrator to join our team in Philadelphia, Pennsylvania. This is a long-term contract position offering a highly flexible schedule, requiring availability for a variety of shifts, including Saturdays and occasional evenings. The role involves ensuring the smooth operation of the test center and providing a secure, fair, and comfortable testing environment for all candidates.<br><br>Responsibilities:<br>• Greet candidates warmly and verify their identification to ensure proper registration.<br>• Conduct security checks, including the use of wands, to maintain a safe testing environment.<br>• Monitor examinees throughout their exams, addressing any issues promptly and courteously.<br>• Safeguard test center materials and maintain a secure environment at all times.<br>• Ensure that every candidate receives a fair and supportive testing experience.<br>• Document and report any incidents or irregularities that occur during testing.<br>• Uphold the company’s values and mission by providing exceptional service.<br>• Digitally scan and record candidate fingerprint identification, if required.<br>• Adapt to a flexible work schedule based on the operational needs of the test center.
We are looking for an experienced IT Manager/Director to lead enterprise application strategy and guide technology initiatives that support key business operations in Lyon Station, Pennsylvania. This role oversees application delivery, team leadership, and vendor collaboration while aligning systems and priorities with organizational goals. The ideal candidate brings strong leadership, practical experience with enterprise platforms and integrations, and the ability to balance long-term planning with day-to-day operational excellence.<br><br>Responsibilities:<br>• Lead multidisciplinary internal teams and external service partners in delivering complex technology programs from planning through execution.<br>• Define and advance the application strategy by assessing business needs, setting priorities, and recommending scalable solutions across core functional areas.<br>• Direct the lifecycle management of enterprise applications, including business-critical platforms for HR, finance, order processing, and integrated third-party systems.<br>• Build and maintain technology roadmaps that support operational demands and future growth across departments such as operations, facilities, finance, and personnel functions.<br>• Manage, coach, and develop technical staff by setting expectations, supporting performance, and strengthening team capabilities through hiring and training.<br>• Partner with business stakeholders to gather requirements, evaluate options, and shape effective solutions for new implementations and system enhancements.<br>• Track and communicate project status, service performance, and resource allocation to leadership and other key stakeholders.<br>• Establish productive relationships with vendors, internal customers, and partner organizations to ensure strong collaboration and dependable service delivery.<br>• Promote adherence to change management practices as well as security, audit, and risk controls across the application environment.<br>• Provide after-hours support and travel as needed while taking on additional technology leadership responsibilities assigned by senior management.
We are looking for a ServiceNow Administrator to support and optimize the organization's ServiceNow environment in Bensalem, Pennsylvania. This position plays a central role in maintaining platform stability, improving service management capabilities, and partnering with internal teams to align system functionality with business needs. The ideal candidate brings hands-on platform administration experience, strong troubleshooting ability, and a practical understanding of IT service management processes within a financial services setting.<br><br>Responsibilities:<br>• Oversee daily administration of the ServiceNow platform across development, test, and production environments, including coordination of version upgrades and patch activities.<br>• Configure and refine key service management capabilities such as incident, change, problem, and service catalog functions to support operational needs.<br>• Administer user access by maintaining roles, groups, and permissions while ensuring appropriate security and governance controls are followed.<br>• Build and maintain platform components including automated flows, workflows, forms, fields, UI policies, business rules, and client-side scripts.<br>• Track platform health, investigate system issues, and resolve performance concerns to keep the environment reliable and efficient.<br>• Manage update sets and instance-to-instance deployments while supporting controlled migration of changes across environments.<br>• Maintain data quality through imports, exports, cleanup efforts, and ongoing oversight of platform records and structure.<br>• Develop notifications, reports, and dashboards, and assist with integrations connecting ServiceNow to other enterprise applications and monitoring tools.<br>• Produce clear technical documentation, support audit and compliance activities, and uphold platform standards and administrative best practices.
We are looking for an Executive IT Support Specialist to provide high-level, personalized technology assistance to C-suite executives and senior leaders. This role emphasizes expertise in Apple iOS devices and other personal technology, ensuring a seamless and secure user experience. The ideal candidate thrives in fast-paced environments, excels at troubleshooting, and demonstrates professionalism and discretion at all times.<br><br>Responsibilities:<br>• Deliver exceptional, high-touch technical support to C-suite executives and their administrative teams.<br>• Provide advanced troubleshooting and setup for Apple iOS devices, including app configuration, device migration, and issue resolution.<br>• Support a range of peripherals and accessories such as smartwatches, multimedia systems, and wireless speakers.<br>• Assist with video conferencing and presentation technologies, ensuring smooth operation of platforms like Zoom, Microsoft Teams, and Webex.<br>• Implement and uphold best practices for cybersecurity, privacy, and data protection in all activities.<br>• Collaborate with vendors, service providers, and internal IT teams to resolve technical issues efficiently.<br>• Offer after-hours and weekend support as required by executive schedules and business needs.<br>• Maintain strict confidentiality and professionalism while handling sensitive information.<br>• Perform additional IT helpdesk or project tasks as assigned.
We are looking for a skilled Applications Support Specialist to provide operational and administrative support within a global learning management system. Based in King of Prussia, Pennsylvania, this role focuses on ensuring efficient training delivery, system maintenance, and troubleshooting to enhance user experiences. This is a long-term contract position with opportunities to work onsite up to three times per week or remotely within the Eastern or Central time zones.<br><br>Responsibilities:<br>• Manage the creation, updating, and maintenance of training items, curricula, and learning plans within the SuccessFactors platform.<br>• Configure assignment rules and target audiences to streamline training assignments for Commercial learners.<br>• Set up courses and sessions, oversee enrollments, and handle completion tracking and equivalency approvals.<br>• Address system and access issues, escalating complex challenges to IT or enterprise teams as necessary.<br>• Troubleshoot user access, assignment, and completion problems, providing clear guidance to stakeholders.<br>• Generate compliance and completion reports while validating data accuracy using Excel.<br>• Support the deployment of new learning initiatives, such as curriculum launches and campaign-based assignments.<br>• Communicate timelines and status updates to stakeholders to ensure consistent and smooth learning experiences.<br>• Adhere to established governance standards, including naming conventions and metadata protocols.<br>• Contribute to continuous improvement efforts by participating in forums and suggesting incremental process enhancements.