<p>We are looking for a Help Desk Analyst to support daily technology needs for our client based in Philadelphia, Pennsylvania. This Long-term Contract position focuses on delivering dependable end-user assistance, resolving hardware and software issues, and maintaining a productive desktop computing experience. The ideal candidate is comfortable troubleshooting Microsoft Windows systems, managing support requests, and providing timely, customer-focused technical service. <strong>This role is a REMOTE help desk opportunity - Saturday and Sunday 7am EST to 4pm EST, Monday through Wednesday 4pm EST to 1 am EST) </strong></p><p><br></p><p>Responsibilities:</p><p>• Provide front-line technical assistance for desktop, laptop, and peripheral issues affecting end users in Philadelphia, Pennsylvania.</p><p>• Diagnose and resolve common Microsoft Windows 10 and general Windows operating problems with a focus on minimizing downtime.</p><p>• Handle incoming service desk requests, document issues accurately, and update ticket status through resolution.</p><p>• Support user account access and directory-related tasks, including routine administration within Active Directory.</p><p>• Investigate basic hardware, software, and connectivity concerns and escalate more complex incidents when necessary.</p><p>• Install, configure, and maintain end-user devices and standard workplace applications to ensure consistent performance.</p><p>• Deliver clear technical guidance to employees and promote a positive support experience during issue resolution.</p>
<p>We are looking for a Executive Support Analyst to provide hands-on technical support for end users (VIP, C-Suite, Executives) in Bridgewater, New Jersey. This Contract position is ideal for someone who can resolve day-to-day desktop and system issues efficiently while delivering dependable service in a healthcare-related environment. The role focuses on troubleshooting Microsoft Windows platforms, supporting user access, and managing incoming service requests with professionalism and urgency.</p><p><br></p><p>Responsibilities:</p><p>• White-Glove, VIP , Executive Support is a must. It must be your dedicated job, not something done from time to time.</p><p>• Diagnose and resolve problems involving Microsoft Windows and Windows 10 systems in a timely manner.</p><p>• Manage service desk ticket queues, document issue details, and track requests through completion.</p><p>• Support user account access and permissions by performing routine Active Directory tasks.</p><p>Experience with Intune MDM is essential</p><p>• Troubleshoot common technical incidents, identify root causes, and escalate more complex issues when needed.</p><p>• Install, configure, and maintain desktop devices and related software to ensure reliable performance.</p><p>• Communicate clearly with employees regarding issue status, next steps, and expected resolution timelines.</p>
We are looking for a Help Desk/Desktop Support Analyst to provide reliable technical support for a retail environment in Philadelphia, Pennsylvania. This Long-term Contract opportunity is ideal for someone who enjoys resolving day-to-day technology issues, supporting end users, and maintaining smooth desktop operations. The position focuses on hands-on troubleshooting, user account support, and timely response to service requests across Microsoft-based systems.<br><br>Responsibilities:<br>• Provide first-line technical assistance for desktop, laptop, and Windows-related issues reported by end users<br>• Diagnose and resolve common hardware, software, and operating system problems with a focus on efficient service restoration<br>• Manage user account tasks within Active Directory, including access support and routine account maintenance<br>• Respond to and track service desk tickets, ensuring updates are documented clearly and issues are closed in a timely manner<br>• Install, configure, and support Microsoft Windows 10 environments across employee workstations<br>• Escalate more complex incidents when needed while maintaining communication with users throughout the support process
We are looking for a Help Desk/Desktop Support Analyst to support end users in a fast-paced healthcare environment in Bridgewater, New Jersey. This Long-term Contract position focuses on delivering reliable technical assistance, resolving day-to-day hardware and software issues, and ensuring employees can work efficiently across Microsoft-based systems. The ideal candidate brings a strong customer-service mindset, practical troubleshooting ability, and hands-on experience supporting Windows environments and directory-based user administration.<br><br>Responsibilities:<br>• Provide front-line technical support for desktop, laptop, and workstation issues reported by employees across the organization.<br>• Diagnose and resolve problems related to Microsoft Windows operating systems, user access, and common business applications in a timely manner.<br>• Manage service desk requests by documenting incidents, prioritizing work, and following through to resolution with clear user communication.<br>• Support account-related tasks within Active Directory, including user access updates, password assistance, and basic administrative maintenance.<br>• Troubleshoot hardware, software, and peripheral issues to minimize downtime and restore normal operations quickly.<br>• Escalate complex incidents when needed and collaborate with other IT team members to ensure effective problem resolution.<br>• Maintain accurate records of support activity, recurring issues, and applied fixes to improve service consistency.<br>• Assist with setup, configuration, and ongoing support of Windows 10 devices for new and existing users.
<p>We are looking for a Trademark Docketing Analyst to support a busy intellectual property practice in Pennsylvania. This contract position focuses on maintaining accurate trademark and patent-related docket records, coordinating critical filing deadlines, and helping legal teams stay organized throughout prosecution activities. The ideal candidate brings strong knowledge of intellectual property procedures, a careful eye for detail, and the ability to manage multiple deadlines in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and update docket records for trademark matters to ensure all deadlines, filings, and status changes are tracked accurately.</p><p>• Monitor upcoming due dates and communicate key deadlines to attorneys and internal stakeholders in a timely manner.</p><p>• Prepare, review, and process USPTO filing information and related documentation in support of prosecution activities.</p><p>• Support intellectual property workflows by organizing case data, confirming receipt of official correspondence, and recording important actions.</p><p>• Research file histories and verify docket entries to help maintain complete and reliable matter records.</p><p>• Coordinate with legal professionals and support staff to resolve discrepancies, clarify deadlines, and keep matters progressing on schedule.</p><p>• Assist with docket-related reporting and help improve consistency across intellectual property case management processes.</p>
<p>We are looking for a Supply Chain / Sourcing Analyst to support strategic procurement initiatives for an organization in King of Prussia, Pennsylvania. This Long-term contract position will work closely with category leaders and internal partners to guide sourcing activities from early planning through supplier selection and contracting. The role combines market research, commercial analysis, stakeholder coordination, and procurement process support to help drive informed purchasing decisions and strong supplier outcomes.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate sourcing projects across services and indirect procurement categories, ensuring activities move forward on schedule and align with business objectives.</p><p>• Research supply markets, evaluate vendor landscapes, and summarize industry insights to support sound sourcing strategies.</p><p>• Review supplier proposals, pricing models, and service capabilities to help identify competitive and suitable vendor options.</p><p>• Assist internal teams with bid events, supplier communications, evaluation processes, and recommendation development throughout the procurement lifecycle.</p><p>• Partner with category managers and business stakeholders to gather requirements, clarify sourcing needs, and support decision-making.</p><p>• Contribute to negotiation preparation, contract development support, and documentation needed for supplier selection and award activities.</p><p>• Maintain organized procurement records, sourcing files, and supporting materials in accordance with established policies and governance standards.</p><p>• Prepare reports, presentations, and analytical summaries using tools such as Excel and PowerPoint to communicate sourcing progress and findings.</p>