<p>Job Summary</p><p>We are seeking a motivated and analytical Data Analyst to support product quality, device performance, and customer experience improvements across a large consumer device ecosystem. In this role, you will help drive data‑informed decisions by analyzing telemetry, reliability KPIs, and customer satisfaction trends. You’ll collaborate closely with engineering, operations, and customer experience teams to ensure data accuracy, generate actionable insights, and support strategic initiatives that help enhance overall device reliability.</p><p>This role is ideal for someone who thrives in cross‑functional environments, enjoys solving complex problems, and can translate data into compelling, executive‑ready insights.</p><p><br></p><p>Key Responsibilities</p><ul><li>Analyze device performance data, reliability KPIs, telemetry metrics, and CSAT feedback to identify improvement opportunities.</li><li>Support key initiatives related to error tracking, ticket resolution trends, and release impact assessments.</li><li>Partner with stakeholders across engineering, operations, and customer experience to align priorities and ensure timely delivery of insights.</li><li>Create compelling presentations and executive‑level decks to communicate data findings and recommendations.</li><li>Participate in working groups tackling high‑impact reliability issues, contributing to root cause analysis and solution tracking.</li><li>Assist in expanding global data capabilities through improved data access, partnerships, and data enablement initiatives.</li></ul>
We are looking for a skilled Data Analyst with expertise in marketing analytics and reporting to join our team on a long-term contract basis. This role will focus on transforming data from various digital marketing channels into actionable insights that drive strategic decision-making. Based in Somerville, New Jersey, you will collaborate with cross-functional teams to optimize campaign performance and user experience through data-driven solutions.<br><br>Responsibilities:<br>• Design and manage dashboards and reports using tools such as Power BI, Tableau, or Looker to monitor key performance indicators across marketing initiatives.<br>• Utilize SQL and Python to extract, clean, and analyze large datasets from multiple sources, including websites and advertising platforms.<br>• Conduct audits of website and organic search health using tools like Screaming Frog, identifying opportunities to enhance visibility and traffic.<br>• Analyze user behavior through platforms like HotJar to uncover UX insights and recommend actionable improvements.<br>• Collaborate with teams to define measurement requirements and implement effective tracking solutions.<br>• Develop and maintain scalable LookML models and explore layers in Looker to support self-service reporting.<br>• Provide regular summaries of campaign performance, including forecasting models and data analyses, to stakeholders.<br>• Automate routine reporting processes to ensure efficient and consistent data delivery.<br>• Present complex data findings in visually compelling formats, translating them into practical recommendations for marketing strategies.
We are looking for a highly skilled Business Analyst with expertise in CCH Axcess to join our team in Iselin, New Jersey. In this role, you will serve as the primary subject matter expert for the platform, driving system enhancements, process optimization, and data integration efforts. This is a long-term contract position offering an excellent opportunity to collaborate across teams and contribute to the success of tax operations and enterprise automation strategies.<br><br>Responsibilities:<br>• Act as the subject matter expert for CCH Axcess, managing modules like Tax, Practice, Workflow, and Document.<br>• Translate business requirements into system-specific configurations and enhancements to improve tax workflows.<br>• Collaborate with internal teams and external vendors to ensure stable platform performance and compliance.<br>• Conduct process analysis to identify inefficiencies and recommend automation opportunities.<br>• Develop detailed documentation including process maps, data flow diagrams, and system requirements.<br>• Support the integration of CCH Axcess with other enterprise systems, ensuring seamless data transfers.<br>• Analyze operational data to create reports and dashboards that monitor workflow performance and user adoption.<br>• Define and track KPIs for platform modules while identifying trends to guide improvements.<br>• Ensure all data and integrations comply with governance, security, and confidentiality standards.<br>• Foster collaboration between tax, technical, and compliance teams to align enterprise strategies.
<p>We are seeking detail-oriented and analytical Entry Level Financial Data Analysts to support large-scale financial data and communications review initiatives. This role involves analyzing, annotating, and interpreting structured and unstructured financial data—including written and voice-based communications—to help build and enhance advanced data models and monitoring systems.</p><p><br></p><p>This position is ideal for recent graduates with strong academic backgrounds in finance-related disciplines who are interested in financial markets, data analysis, and emerging financial technologies.</p><p><br></p><p>Key Responsibilities</p><ul><li>Review, classify, and annotate financial communications to accurately identify transaction intent and key financial details.</li><li>Analyze written and voice-based financial content to extract structured insights from unstructured data.</li><li>Transcribe and annotate recorded communications with a high degree of accuracy.</li><li>Evaluate financial transactions and instruments, including options, swaps, forwards, and other derivatives.</li><li>Identify financial, trading, or compliance-related elements within communications and datasets.</li><li>Support the development and validation of high-quality training datasets for automated data extraction and monitoring systems.</li><li>Perform detailed quality checks to ensure data integrity, consistency, and accuracy.</li><li>Utilize Microsoft Excel (pivot tables, VLOOKUP/XLOOKUP, formulas) to organize, analyze, and report findings.</li><li>Maintain productivity and precision in a deadline-driven, remote work environment.</li></ul>
<p>Model Development & Maintenance</p><p> • Develop and maintain actuarial models and data-driven processes using Python, R, and SQL to support insurance pricing, reserving, and risk management.</p><p> • Implement and enhance month-end processes, rate change calculations, and ad-hoc analyses with a focus on completeness, accuracy, and consistency to ensure data is of the highest quality.</p><p> • Work with the Actuarial and Financial Planning and Analysis (FP& A) teams to automate and improve model performance using Python-based scripting and automation.</p><p> • Ensure accuracy, consistency, and efficiency of actuarial models and methodologies.</p><p> Traditional Actuarial Tasks</p><p> • Support reserving analysis to estimate unpaid claim liabilities primarily in partnership with internal and external actuaries.</p><p> • Develop and maintain loss development triangles and incurred but not reported (IBNR) calculations both based on financial and operational data (e.g., claims closing ratios).</p><p> • Support the development and validation of actuarial assumptions for pricing, reserving, and forecasting.</p><p> • Develop and regularly report on rate change calculations including bifurcation of exposure changes from pure rate by line of business.</p><p> Financial Modeling & Risk Assessment</p><p> • Conduct stress testing and scenario analysis to assess financial impacts.</p><p> • Develop, update, and maintain models for predictive analytics, profitability analysis, and business planning.</p><p> • Assist in forecasting financial performance and evaluating risk exposure.</p><p> </p><p> </p>
We are looking for an experienced Business Analyst to join our team in Malvern, Pennsylvania. This Contract to permanent position is ideal for a detail-oriented individual skilled in data governance and business analysis, with strong communication and problem-solving abilities. The role offers an opportunity to work closely with stakeholders to translate complex data and business requirements into actionable solutions.<br><br>Responsibilities:<br>• Conduct thorough business requirement analysis, including use case development, gap analysis, and process mapping to identify areas for improvement.<br>• Implement and support data governance frameworks to ensure data quality and compliance.<br>• Collaborate with cross-functional teams to translate intricate business needs and data insights into practical strategies.<br>• Facilitate communication between technical and non-technical stakeholders to align project objectives.<br>• Leverage expertise in Azure, Snowflake, and other relevant platforms to enhance data-driven decision-making.<br>• Serve as a critical thinker and problem-solver, addressing challenges with innovative solutions.<br>• Maintain a strong focus on the financial services industry, ensuring relevant insights and strategies.<br>• Ensure on-site presence four days a week to foster collaboration and project success.
<p>We are looking for a skilled Financial Analyst to join our team in Monmouth County, New Jersey. In this Contract to permanent position, you will play a pivotal role in supporting financial planning, analysis, and reporting efforts to drive informed decision-making within the organization. This role offers an excellent opportunity to contribute to key business functions in a fantastic industry.</p><p><br></p><p>Responsibilities:</p><p>• Compile and distribute financial data, focusing on company volume trends, and manage Merchandising Sales and Income Tracking Reports.</p><p>• Conduct variance analyses on income statements at the end of each period, comparing results to budgets and prior years.</p><p>• Collaborate with department heads regularly to provide insights into financial metrics that influence business operations.</p><p>• Participate in the development of annual budgets and periodic forecasts to align with organizational goals.</p><p>• Assist in creating quarterly and annual presentations for the Board of Directors and executive reporting packages.</p><p>• Prepare ad-hoc financial reports to support critical business decisions, including acquisitions, financing, and divestitures.</p><p>• Analyze data using statistical tools, identify trends, and communicate actionable insights.</p><p>• Develop innovative techniques for financial planning to enhance decision-making and internal/external financial services.</p><p>• Work effectively in a fast-paced environment, managing multiple priorities simultaneously.</p>
We are looking for an experienced Security Analyst II to join our team on a long-term contract basis in Allentown, Pennsylvania. In this role, you will focus on securing AI and machine learning systems, ensuring compliance with enterprise policies and evolving regulations. You will collaborate with cross-functional teams to implement robust security measures for innovative AI technologies, contributing to the organization's commitment to advancing a secure and sustainable energy future.<br><br>Responsibilities:<br>• Collaborate with product teams to integrate security measures into AI models, data pipelines, and applications.<br>• Perform detailed security assessments for AI systems, including generative AI and large language models.<br>• Develop and enforce security policies, controls, and standards tailored to AI technologies.<br>• Implement risk management strategies for AI solutions, addressing issues such as model bias and explainability.<br>• Work closely with legal, compliance, and data privacy teams to adhere to emerging AI regulations.<br>• Evaluate and deploy security tools for monitoring, model scanning, and data protection.<br>• Provide guidance on best practices for AI security within Agile and cloud-based environments.<br>• Support the adoption of frameworks for responsible AI use, emphasizing traceability and observability.<br>• Stay updated on advancements in AI security to continuously improve enterprise practices.<br>• Facilitate training sessions to enhance team awareness of AI security protocols.
<p>Our company is seeking a skilled Budget Analyst to join our finance team. In this role, you will be responsible for preparing, analyzing, and managing budgets across various departments to support organizational goals and ensure fiscal responsibility.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Develop, review, and monitor annual and quarterly budgets</li><li>Analyze financial data to identify trends, variances, and areas for improvement</li><li>Collaborate with department managers to ensure accurate forecasting and resource allocation</li><li>Prepare detailed financial reports and presentations for leadership</li><li>Assist in evaluating the effectiveness of budgeting processes and recommend enhancements</li><li>Ensure compliance with relevant financial regulations and company policies</li></ul>
We are looking for a skilled iManage Subject Matter Expert and Business Analyst to join our team in Iselin, New Jersey. In this role, you will take ownership of the iManage platform, providing critical insights and solutions to optimize document management, workflows, and integrations across the organization. This is a long-term contract position, offering the opportunity to collaborate with cross-functional teams to drive innovation and ensure compliance in a dynamic environment.<br><br>Responsibilities:<br>• Act as the primary expert on the iManage platform, overseeing its configuration, architecture, and integration capabilities.<br>• Translate business needs into actionable enhancement requirements for iManage workflows and platform improvements.<br>• Monitor system updates and releases to ensure proactive adoption of new features and advancements.<br>• Collaborate with IT operations to maintain secure, stable, and compliant system performance.<br>• Gather and document requirements for optimizing document management workflows and metadata standards.<br>• Perform gap analyses to identify opportunities for automation and process improvements.<br>• Support testing, validation, and rollout of new iManage features and configurations.<br>• Partner with data teams to enable seamless integrations between iManage and enterprise systems.<br>• Analyze usage patterns and build dashboards to track system performance and user adoption.<br>• Ensure compliance with governance, security, and confidentiality standards for all platform workflows and integrations.
<p>We are seeking a detail-oriented <strong>Transaction Tax Accountant</strong> to support our tax compliance, reporting, and research activities across multiple states and local jurisdictions. This role plays a critical part in ensuring the accuracy and timeliness of all transaction tax filings, including Sales & Use Tax and Property Tax, and supports broader income and franchise tax initiatives as needed. The ideal candidate is proactive, analytical, and committed to continuous improvement.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Transaction Tax & Licensing</strong></p><ul><li>Prepare <strong>Annual Reports</strong> and manage <strong>business license</strong> filings across states and localities.</li><li>Maintain a comprehensive <strong>transaction tax calendar</strong> to ensure timely compliance with all filing deadlines.</li></ul><p><strong>Property Tax Compliance</strong></p><ul><li>Manage all aspects of <strong>Property Tax compliance</strong>, including return preparation, valuation assessment reviews, and filing protests when necessary.</li><li>Prepare and file <strong>Property Tax Returns</strong> and support related reconciliations.</li></ul><p><strong>Sales & Use Tax Compliance</strong></p><ul><li>Prepare monthly reconciliations for all transaction tax accounts, including <strong>Sales & Use Tax</strong> and <strong>Property Tax</strong>.</li><li>Prepare, review, and reconcile monthly data requests and returns for Sales & Use Tax prior to submission to third-party preparers.</li></ul><p><strong>Payments, Reporting & Budgeting</strong></p><ul><li>Prepare tax payment requests for all transaction taxes, ensuring proper account coding.</li><li>Annually prepare budgets related to transaction tax obligations.</li></ul><p><strong>Audit & Research Support</strong></p><ul><li>Respond to tax authority inquiries related to transaction taxes.</li><li>Assist with IDR responses during transaction tax audits.</li><li>Conduct tax research on emerging issues as they arise.</li><li>Assist in preparing income and franchise tax workpapers when needed.</li></ul><p><strong>Collaboration</strong></p><ul><li>Support the Tax Manager and CFO with additional projects and tasks as assigned.</li></ul><p><br></p>
We are looking for an experienced Test Analyst to join our team on a contract basis. In this role, you will be responsible for ensuring the accuracy and functionality of Workday systems, particularly focusing on purge functionality and data retention processes. Based in King of Prussia, Pennsylvania, this position requires close collaboration with compliance and configuration teams to meet organizational and regulatory standards.<br><br>Responsibilities:<br>• Develop and maintain detailed test plans and procedures tailored to Workday system integration and purge functionality.<br>• Create and execute test scripts while generating relevant test data to support validation processes.<br>• Oversee all testing activities, including documentation, issue tracking, and reporting progress.<br>• Validate data retention and purge logic to ensure compliance with audit requirements.<br>• Conduct usability tests to assess system performance, scalability, reliability, and security.<br>• Collaborate with configuration and compliance teams to guarantee comprehensive testing coverage.<br>• Track and document test results, providing regular updates to project managers and leads.<br>• Identify and escalate issues encountered during testing to appropriate stakeholders.<br>• Participate in meetings and contribute status updates to ensure project alignment.
<p>We have partnered with a financial institution on their search for a talented Senior Financial Analyst with proven Microsoft Power BI expertise. This role will consist of assisting with financial planning and analysis, manipulating financial data, finance partnering, in depth analyst on budgets, forecasting, maintaining data visualization tools, compiling costs, presenting data calculations, analyze and report on P& L, prepare balance sheets, manipulate data, perform financial modeling, and build lasting relationships with internal leadership and the corporate management teams. This Senior Financial Analysis must have the ability to provide transparency on allocated cost and develop effective tools for reporting and controlling while implementing strategic initiatives and execution.</p><p> </p><p>How you will make an impact</p><p>· Analysis of financial and operations processes</p><p>· Prepare financial analysis on cost drivers</p><p>· Analyze and track KPIs</p><p>· Create financial dashboards</p><p>· Identify potential financial risks</p><p>· Budgeting & Forecasting</p><p>· Financial Reconciliation </p><p>· Process Improvement Initiatives </p><p>· Reviewing/Creating complex financial models</p>
<p>Our client is looking for a detail-oriented Financial Sales Analyst to join their team in the Lansdale, Pennsylvania area. This role focuses on delivering insightful financial analysis and reporting to support strategic sales initiatives in a dynamic, commodity-driven market. The ideal candidate will excel at leveraging data to enhance decision-making, optimize pricing strategies, and improve overall financial performance.</p><p><br></p><p>Responsibilities:</p><p>• Analyze weekly sales profit and loss statements to identify key variances and determine underlying causes.</p><p>• Lead budgeting and quarterly forecasting efforts, collaborating with stakeholders to ensure alignment with strategic goals.</p><p>• Partner with the Retail Sales VP and cross-functional teams on critical business initiatives.</p><p>• Provide support for pricing strategies, including broker commission reporting and margin analysis.</p><p>• Monitor commodity market trends, particularly in pork, to evaluate potential impacts on sales.</p><p>• Derive actionable insights from internal and external data to inform trade and promotional planning.</p><p>• Manage promotional accruals and maintain accurate customer and product hierarchies.</p><p>• Utilize advanced business intelligence tools to create dashboards and enhance reporting processes.</p><p>• Conduct data mining and analysis to uncover opportunities for improving financial performance.</p>
We are looking for an experienced Senior Financial Analyst to join our team in Pennsauken, New Jersey. In this long-term contract position, you will play a key role in driving financial decision-making by analyzing complex data and providing actionable insights. This role requires a strong background in financial modeling, pricing strategies, and data analysis.<br><br>Responsibilities:<br>• Conduct detailed financial analyses to support business objectives and strategic decision-making.<br>• Develop and maintain financial models to forecast performance and evaluate opportunities.<br>• Perform variance analysis to identify trends and recommend improvements.<br>• Execute ad hoc financial analyses to address urgent business needs.<br>• Utilize advanced data mining techniques to extract and interpret complex datasets.<br>• Collaborate with cross-functional teams to provide financial insights and recommendations.<br>• Ensure accuracy in pricing strategies and align them with organizational goals.<br>• Monitor financial performance indicators and present findings to stakeholders.<br>• Prepare comprehensive reports summarizing analysis results and recommendations.<br>• Support continuous improvement efforts within the financial planning process.
<p>We have partnered with a financial service company on their search for an Investment Analyst with proven experience extracting and manipulating financial data. This role will consist of analyzing financial data, evaluating investment opportunities, and providing revenue generating insights to support investment decision-making. In addition to conducting comprehensive financial analysis of companies, industries, and markets you will also, perform extensive research, assist with financial modeling, complete risk assessments to help maximize investment returns, and collaborate with portfolio managers, research teams, and other stakeholders to contribute to investment strategies.</p><p><br></p><p>Major Responsibilities</p><p>· Provide financial analysis, forecasting and reporting </p><p>· Develop strategic initiatives</p><p>· Budgeting & Forecasting</p><p>· Variance Analysis</p><p>· Generate periodic asset allocation reports</p><p>· Maintain knowledge of regulations and policies</p><p>· Integrate financial data</p><p>· Prepare financial reports with key metrics</p><p>· Establish financial trends and make recommendations</p><p>· Resolve data discrepancies</p><p>· Ensure compliance with relevant financial regulations</p>
<p>We are looking for a Sr. Demand Planning Analyst to join our team for a long-term contract to hire position. This role is pivotal in overseeing supply chain operations. The ideal candidate will excel in forecasting, demand planning, data analysis, ensuring inventory optimization and customer satisfaction while minimizing costs.</p><p><br></p><p>Responsibilities:</p><p>• Develop and execute product forecasts by analyzing historical sales trends and market drivers.</p><p>• Lead supply chain meetings and collaborate with stakeholders to align on inventory needs and replenishment strategies.</p><p>• Monitor inventory levels and address critical supply issues, ensuring timely communication of root causes and resolutions.</p><p>• Manage product life cycle events, including launches and discontinuations, to maintain seamless supply chain operations.</p><p>• Facilitate demand planning processes, including monthly consensus reviews and weekly market coverage evaluations.</p><p>• Generate purchase requisitions and oversee purchase orders for assigned products.</p><p>• Maintain key metrics such as forecast accuracy, order fill rates, and on-time delivery performance.</p><p>• Identify and implement continuous improvement initiatives to enhance efficiency and reduce costs.</p><p>• Prepare detailed presentations for stakeholders, providing insights into supply chain opportunities and performance.</p><p>• Collaborate with cross-functional teams, including marketing, finance, and operations, to align on business objectives.</p>
<p>Thriving, manufacturer seeks a Sr Cost Accountant/Analyst who can lead cost accounting activities, analyze manufacturing and operational data, and provide critical insights and support strategic decision-making. In this role, you will review and control costs related to inventory, provide financial analysis, perform product manufacturing analysis, report on daily inventory, oversee the billing process, create and implement standard costs, perform audits, manage and update costs estimates, assist with reconciling client invoicing, follow-up on collection efforts, and research and resolve invoicing or billing discrepancies. The successful Sr. Cost Accountant/Analyst will have proven product cost experience, GAAP knowledge, strong problem-solving skills, and excellent time management skills.</p><p><br></p><p>What you get to do everyday</p><p>· Maintain and analyze standard costs for products, materials, and labor</p><p>· Perform monthly inventory reconciliations and ensure proper valuation under GAAP</p><p>· Monitor and analyze manufacturing variances, including price/material usage/labor and overhead absorption</p><p>· Support month-end close by preparing and reviewing journal entries</p><p>· Analyze actual manufacturing costs and prepare periodic reports</p><p>· Ensure compliance with internal controls, company policies, and accounting standards</p><p>· Partner with operations and supply chain to identify cost drivers, efficiencies, and areas of improvement</p><p>· Assist in inventory costs and profitability products</p><p>· Create annual standard cost updates</p><p>· Lead or participate in process improvement initiatives to enhance cost visibility and operational efficiency </p>
<p>We are looking for a skilled Cost Accountant/Analyst to join our client's manufacturing team in the Lansdale, Pennsylvania area. This position offers an exciting opportunity to apply your analytical skills and accounting expertise in a fast-paced production environment. As a key contributor, you will provide valuable financial insights and collaborate with cross-functional teams to drive operational efficiency and profitability.</p><p><br></p><p>Responsibilities:</p><p>• Develop and oversee cost accounting processes, including labor, material, and overhead allocations, to ensure accurate financial reporting.</p><p>• Perform detailed variance and margin analyses to identify trends and areas for cost optimization.</p><p>• Collaborate with sales and operations teams to refine pricing strategies and identify opportunities for cost savings.</p><p>• Build comprehensive financial forecasts and support strategic planning initiatives.</p><p>• Maintain a hands-on approach by engaging with the manufacturing floor to align operational realities with financial data.</p><p>• Provide product-level profitability insights to guide decision-making and enhance business strategies.</p><p>• Ensure compliance with accounting standards and practices while continuously improving reporting processes.</p><p>• Act as a liaison between operations and accounting to foster collaboration and informed decision-making.</p><p>• Streamline and improve financial models for better forecasting and analysis.</p><p>• Support audits and ensure accuracy in cost-related financial documentation.</p>
We are looking for a detail-oriented Deductions Analyst to join our team in Bethlehem, Pennsylvania. This role focuses on analyzing and resolving customer deductions while ensuring compliance with financial standards. The ideal candidate will possess strong analytical skills and excel at collaborating across departments to support the organization’s financial operations.<br><br>Responsibilities:<br>• Investigate and validate customer deductions related to promotions, pricing discrepancies, and shipping claims.<br>• Collaborate with customers and internal teams to gather necessary documentation and resolve deduction issues efficiently.<br>• Analyze deduction patterns to identify root causes and recommend process improvements.<br>• Accurately record and classify deductions in the organization's financial system.<br>• Generate monthly deduction aging reports and present insights to management.<br>• Reconcile accounts during month-end closing activities to ensure accuracy.<br>• Assist in resolving disputes to support collections and recover funds.<br>• Maintain organized documentation to meet audit and compliance requirements.<br>• Contribute to team initiatives aimed at optimizing processes and enhancing systems.
We are looking for a skilled and detail-oriented Business Analyst to contribute to the development and improvement of our Global Portal. In this role, you will work closely with diverse teams, including Product Management, IT, Operations, and Business Stakeholders, to create solutions that enhance the digital experience for customers. This is a long-term contract position based in Piscataway, New Jersey.<br><br>Responsibilities:<br>• Analyze and document business, functional, and non-functional requirements by conducting workshops, interviews, and system evaluations.<br>• Develop detailed process maps to identify inefficiencies, gaps, and opportunities for optimization and automation.<br>• Collaborate with cross-functional teams to create and maintain clear use cases and workflow diagrams.<br>• Facilitate alignment among Product Management, Development, QA, and Stakeholders to ensure mutual understanding of priorities and requirements.<br>• Support the testing phase by creating test cases, assisting in execution, and validating results during User Acceptance Testing.<br>• Provide training and knowledge transfer for both internal teams and external customers, ensuring seamless adoption of new features.<br>• Act as a subject matter expert for the Global Portal, ensuring consistency in customer experience across different regions and products.<br>• Partner with change management teams to prepare businesses for new portal enhancements and ensure successful implementation.<br>• Coordinate with Product and Program Managers to monitor project progress, address risks, and manage scope adjustments.
<p>A large academic institution is seeking a proactive and strategic <strong>Business Process Analyst</strong> to evaluate, optimize, and support business operations related to its <strong>Salesforce Service Cloud</strong> platform. This individual will work closely with department heads and stakeholders across multiple departments, providing insight and recommendations to improve student-facing services, advisor workflows, and internal processes.</p><p>This role will serve as a key bridge between business operations and technical development, helping to ensure the institution is making the most effective and efficient use of its Salesforce platform.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Evaluate existing workflows, procedures, and systems related to Salesforce Service Cloud</li><li>Conduct process mapping and gap analysis to identify inefficiencies and recommend improvements</li><li>Collaborate with department leaders to advise on optimal usage of Salesforce for case management, student support, knowledge management, and agent automation</li><li>Support the configuration and optimization of Service Cloud agents, case routing, and automation processes</li><li>Lead discovery sessions and conduct interviews with advisors, student support teams, and administrators to understand current-state operations</li><li>Research best practices in higher education, particularly in how academic advising and student services are delivered using CRM tools</li><li>Serve as a liaison between functional departments and the Salesforce technical team to translate business needs into system enhancements</li><li>Track and document recommendations, create standard operating procedures (SOPs), and assist in training efforts across departments</li><li>Support the broader implementation of Salesforce Service Cloud across academic and administrative units</li></ul><p><br></p>
We are looking for a detail-oriented and proactive Business Operations Analyst II to join our team in Allentown, Pennsylvania. This long-term contract position offers a hybrid work schedule, allowing for both in-office and remote work flexibility. The successful candidate will play a key role in supporting treasury operations, ensuring accurate cash management and financial processes while contributing to the team's overall goals.<br><br>Responsibilities:<br>• Oversee daily payment processing, including monitoring settlement cycles, verifying system controls, and ensuring accurate delivery of payment files.<br>• Assist in managing short-term investments and borrowing activities for corporate and utility sectors, adhering to established policies.<br>• Analyze and resolve reconciliation issues, payment discrepancies, and system errors related to treasury operations.<br>• Maintain effective relationships with banking partners, ensuring proper account access and controls within internal treasury systems.<br>• Conduct verification reviews to monitor fraud detection and uphold the integrity of cash transaction processes.<br>• Provide guidance and support to internal users on treasury procedures and systems.<br>• Prepare cash forecasts and monitor short-term debt and liquidity for operating companies.<br>• Handle confidential cash records securely and perform administrative tasks related to cash accounting.<br>• Collaborate with auditors to address cash control processes and ensure compliance.<br>• Participate in special projects, ad hoc financial analysis, and other duties as assigned by management.
We are looking for a highly skilled Data Scientist to contribute to a long-term contract position within the healthcare industry. This role focuses on supporting the enterprise-wide launch of Power BI by creating and delivering engaging, high-quality learning materials. The ideal candidate will work remotely, collaborating closely with leadership and subject matter experts to empower analytics and non-analytics professionals to efficiently use Power BI in their daily tasks.<br><br>Responsibilities:<br>• Develop scalable learning experiences tailored to diverse user personas and varying levels of technical expertise.<br>• Collaborate with the data literacy program team and Power BI specialists to ensure instructional content aligns with program objectives.<br>• Translate complex concepts related to Power BI and business intelligence into accessible and engaging educational materials.<br>• Design and deliver training programs using instructional design best practices and tools such as Camtasia, Adobe Creative Suite, or Articulate.<br>• Conduct user interviews to understand learning challenges and tailor content to meet specific needs.<br>• Enhance or create new data literacy resources, such as courses, modules, and curricula, to address emerging needs and best practices.<br>• Evaluate and adapt existing educational materials to make them sustainable and applicable across the organization.<br>• Participate in marketing efforts for the Data Literacy Program, including speaking engagements, blog posts, and other creative channels.<br>• Identify opportunities for new program initiatives that support analytics tools and data literacy.<br>• Serve as a subject matter expert in data literacy on national platforms through networking and conference participation.
<p>Robert Half is currently working with an established organization on their search for Payroll Analyst with proven payroll reporting and analytical skills. This candidate will process high volume payroll, perform payroll reconciliations, identify payroll discrepancies, coordinate with the human resources department as needed, utilize Workday to process workflows, assist with system documentation, generate ad hoc reports, process payroll data, resolve payroll issues, prepare journal entries, and maintain the client database. This Payroll Administrator must possess excellent multi-tasking skills, strong organizational abilities, and solid time management skills. </p><p> </p><p>What you get to do daily</p><p>· Review and enter payroll data</p><p>· Process union payroll</p><p>· Complete journal entries</p><p>· Provide administrative support</p><p>· Reconcile union dues</p><p>· Assist with wage garnishments</p><p>· Generate year-end statements</p><p>· Process payroll taxes</p><p>· Provide support the HR department</p>
