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9 results for Customer Service Representative in Thorofare, NJ

Customer Service Representative
  • Conshohocken, Pennsylvania
  • onsite
  • Temporary to Hire
  • 25 - 28 USD / Hourly
  • <p>We are looking for a <strong>Client Service Associate</strong>  to join a growing team supporting brokerage operations in Pennsylvania. This contract opportunity is ideal for someone who thrives in a fast-moving environment, communicates effectively with clients and advisors, and takes pride in accurate administrative support. The position focuses on handling service-related transactions, reviewing documentation, and maintaining reliable records throughout daily operations.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Process incoming payments and service transactions with a high degree of accuracy and timeliness.</p><p>• Review submitted forms and supporting documents to confirm completeness and compliance before entry.</p><p>• Enter and update customer and transaction information in internal systems while maintaining precise records.</p><p>• Respond to inquiries from advisors and clients in a clear and attentive manner through phone and written communication.</p><p>• Handle inbound and outbound customer service interactions to resolve issues, provide updates, and support ongoing requests.</p><p>• Coordinate order and request details carefully to ensure smooth follow-through on service activities.</p><p>• Prioritize multiple tasks effectively in a fast-paced environment while meeting established turnaround expectations.</p><p>• Identify discrepancies in paperwork or account information and escalate concerns when additional review is needed.</p>
  • 2026-10-02T00:00:00Z
Client Services Representative
  • Newtown, Pennsylvania
  • onsite
  • Permanent / Full Time
  • 60000 - 80000 USD / Yearly
  • We are looking for a Client Services Representative to support a fast-paced public accounting environment. This role serves as a key point of contact for clients, helping ensure information is gathered accurately, timelines are met, and service remains consistent and dependable throughout the engagement lifecycle. The ideal candidate brings prior experience within an accounting firm and can confidently manage administrative, document, and client-facing tasks with a high degree of discretion.<br><br>Responsibilities:<br>• Serve as a primary contact for clients, providing timely updates and a responsive, service-oriented experience across routine interactions.<br>• Organize and monitor the receipt of tax and accounting materials, ensuring documents are collected, sorted, and prepared for internal use.<br>• Support the preparation, assembly, distribution, and status tracking of tax return packages to help keep engagements moving on schedule.<br>• Draft engagement letters, written client communications, and other administrative materials needed to support daily operations.<br>• Coordinate meetings and maintain calendars for team members, helping balance priorities and scheduling needs.<br>• Keep client files accurate and current by managing electronic records and maintaining well-structured filing systems.<br>• Track workflows and assist with document control and general administrative processes to improve visibility into outstanding tasks.<br>• Reach out to clients regarding missing items or pending requests to help ensure required information is received by target deadlines.<br>• Provide administrative support for invoicing and related accounting tasks while safeguarding confidential information.
  • 2026-09-25T00:00:00Z
Customer Success Specialist
  • Wilmington, Delaware
  • onsite
  • Temporary to Hire
  • 19 - 19 USD / Hourly
  • <p>We are looking for a <strong>Customer Success Specialist/Claims Processor</strong> to support individuals with questions related to unclaimed property claims. This contract opportunity with permanent potential is ideal for someone who is comfortable managing a high volume of inbound calls, guiding customers through claim-related questions, and completing accurate follow-up work in a fast-paced environment. The person in this role will combine strong service skills with careful documentation and sound judgment to help ensure each claim is handled thoroughly and professionally.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Respond to inbound customer inquiries regarding unclaimed property claims with professionalism, patience, and clarity.</p><p>• Provide updates on claim progress and explain what records or supporting materials are needed to move a claim forward.</p><p>• Guide customers through the claim submission process, including assistance with using the online portal and resolving basic navigation issues.</p><p>• Locate existing records and set up new claims within the company database while maintaining complete and accurate information.</p><p>• Enter, review, and validate claim data according to established procedures and quality expectations.</p><p>• Examine submitted documentation to help determine ownership and identify the appropriate next steps for claim processing.</p><p>• Record detailed summaries of customer interactions and claim activity so files remain current and well documented.</p><p>• Recognize inconsistencies, recurring concerns, or unusual issues and elevate them to management or the appropriate team when necessary.</p><p>• Support additional administrative assignments and special projects as business needs require.</p>
  • 2026-09-18T00:00:00Z
Call Center Specialist
  • Bristol, Pennsylvania
  • onsite
  • Temporary / Contract
  • 18 - 20 USD / Hourly
  • We are looking for a Call Center Specialist to support customers by delivering responsive, detail-oriented assistance in a high-volume inbound service environment. This Long-term Contract position is based in Bristol, Pennsylvania, and is ideal for someone who communicates clearly, stays organized, and remains effective in a fast-paced setting. The person in this role will help resolve customer needs, maintain accurate service records, and share recurring concerns or feedback with internal leadership to support continuous improvement.<br><br>Responsibilities:<br>• Handle incoming customer calls and provide timely, courteous support focused on resolving questions, concerns, and service needs.<br>• Document customer interactions thoroughly and complete required records, forms, and system updates with a high degree of accuracy.<br>• Identify recurring customer issues, service patterns, and feedback, then communicate key insights to supervisors and relevant team members.<br>• Build and maintain working knowledge of products, service procedures, and support tools with guidance from the management team.<br>• Manage call activity in alignment with established performance expectations for efficiency, service quality, and post-call processing.<br>• Use customer service applications and standard office tools to track requests, update accounts, and support daily operations.<br>• Contribute to a positive team environment by remaining dependable, adaptable, and ready to assist with additional assigned tasks as business needs change.
  • 2026-10-01T00:00:00Z
Call Center Specialist
  • Blue Bell, Pennsylvania
  • onsite
  • Temporary to Hire
  • 20 - 20 USD / Hourly
  • <p>We are looking for a dependable <strong>Call Center Specialist</strong> to join a fully onsite team in Pennsylvania. This contract-to-permanent opportunity is ideal for someone who enjoys assisting customers, managing high-volume inbound calls, and delivering consistent service in a detail-oriented office setting. The role offers the chance to contribute to daily customer support operations while building long-term potential with the organization. M-F 8:30am-5 pm but one night a week, will work 11:30 am - 8:00 pm.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Handle incoming customer calls with accuracy and a service-focused approach.</p><p>• Respond to questions, resolve routine concerns, and provide clear information about services and next steps.</p><p>• Record call details and customer interactions accurately within customer service systems and office tools.</p><p>• Maintain strong attendance and punctuality to support scheduled call coverage throughout the workweek.</p><p>• Collaborate with team members and supervisors to address escalated issues and improve the customer experience.</p><p>• Use office technology and network-connected systems to complete call center tasks efficiently.</p><p>• Support evening coverage one day each week based on business scheduling needs.</p>
  • 2026-10-02T00:00:00Z
Call Center Specialist
  • Blue Bell, Pennsylvania
  • onsite
  • Temporary to Hire
  • 17 - 17 USD / Hourly
  • <p>We are looking for a compassionate and dependable <strong>2nd Shift</strong> <strong>Call Center Specialist </strong>to join a fully onsite team in Pennsylvania. This contract-to-permanent opportunity is ideal for someone who communicates clearly, handles sensitive conversations effectively, and enjoys helping people through important next steps. In this role, you will serve as an initial point of contact, collect key details accurately, and provide a positive experience for customers navigating life insurance-related inquiries. Hours: M-F 2:30pm -10pm (2nd shift), Sundays occasionally – 9am-2pm </p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Handle a high volume of incoming and outgoing calls while maintaining a courteous, patient, and detail-oriented approach.</p><p>• Speak with customers about life insurance-related matters, gather necessary information, and document details accurately in company systems.</p><p>• Guide callers through the early stages of the process by answering questions and explaining next steps clearly.</p><p>• Enter and update customer records with close attention to accuracy, completeness, and timeliness.</p><p>• Provide empathetic support during sensitive conversations and respond appropriately to customer concerns.</p><p>• Coordinate with internal teams to ensure each inquiry is routed correctly and progresses efficiently.</p><p>• Maintain consistent attendance and schedule flexibility, including second-shift hours and occasional Sunday coverage.</p><p>• Support day-to-day call center operations while meeting service expectations for responsiveness and quality.</p>
  • 2026-10-01T00:00:00Z
Call Center Specialist
  • Malvern, Pennsylvania
  • onsite
  • Temporary / Contract
  • 23 - 23 USD / Hourly
  • <p>We are looking for an <strong>Order Fulfillment Representative</strong> to join a busy onsite team in Malvern, Pennsylvania. This Long-term Contract position is ideal for someone who enjoys delivering responsive customer support while handling order-related tasks with precision. In this role, you will work directly with customers to confirm details, prepare accurate documentation, and help maintain dependable records in a fast-moving environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Manage incoming customer requests related to orders and pricing, ensuring each transaction is entered correctly and completed on time.</p><p>• Speak with customers to clarify purchase details, resolve missing information, and confirm order accuracy before processing.</p><p>• Prepare and update quotes based on customer needs while maintaining clear and attentive communication throughout the process.</p><p>• Enter, review, and maintain customer account information to support accurate records and efficient service.</p><p>• Provide day-to-day assistance in a high-volume support setting, balancing speed with attention to detail.</p><p>• Use office applications and internal customer service tools to document activity, track requests, and support workflow needs.</p>
  • 2026-10-02T00:00:00Z
Sales Support Coordinator
  • Wilmington Nt, Delaware
  • onsite
  • Temporary to Hire
  • 24 - 25 USD / Hourly
  • <p>We are looking for a detail-oriented <strong>Sales Support Coordinator</strong> to join an onsite team in Delaware in a contract capacity with the potential for a permanent role. This position supports day-to-day sales and purchasing activities by coordinating quotes, reviewing order details, and helping ensure customer requests are handled accurately and on time. It is a strong opportunity for someone early in their career who enjoys working with numbers, systems, and cross-functional teams while building experience in sales support and operations.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Create material lists and quote documentation based on customer needs and direction from the sales team.</p><p>• Develop pricing proposals using internal system data and established pricing standards to support timely customer responses.</p><p>• Verify order, product, quantity, and pricing information before release to help reduce processing errors.</p><p>• Partner with Sales, Customer Service, Finance, and related teams to resolve discrepancies and keep orders moving efficiently.</p><p>• Initiate billing or invoice updates when inconsistencies are identified and follow through to completion.</p><p>• Maintain organized records of quotes, revisions, and customer-related communications for accurate tracking.</p><p>• Respond to requests for quote adjustments, pricing updates, and order support from internal stakeholders.</p><p>• Assist with purchasing-related coordination, including support for purchase order activities and departmental administrative tasks.</p>
  • 2026-09-16T00:00:00Z
Sales Support Coordinator
  • Wilmington Nt, Delaware
  • onsite
  • Permanent / Full Time
  • 0 - 0 USD / Yearly
  • <p>We have partnered with a thriving, manufacturer on their search for an organized Sales Support Coordinator with proven expertise providing price quotes and completing order fulfillment. As the Sales Support Coordinator, you will handle tasks such as: preparing reports, assisting the sales team on leads, researching product pricing, handling administrative duties, preparing sales presentations/proposals/contracts, coordinating the ordering process workflow, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>·      Provide administrative support to sales team</p><p>·      Fulfill customer inquiries</p><p>·      Serve as liaison between sales team, clients, and internal departments</p><p>·      Manage and update customer accounts and CRM systems</p><p>·      Resolve pricing issues/errors</p><p>·      Build strong customer relationships</p><p>·      Review and analyze customer feedback</p><p>·      Track sales leads, monitor progress, and ensure follow-up</p><p>·      Provide customer quotes and pricing</p><p>·      Troubleshoot data performance inquiries</p>
  • 2026-09-28T00:00:00Z