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2 results for Help Desk Desktop Support Analyst in Tempe, AZ
- Mesa, AZ
- onsite
- Temporary
- 28.5 - 33 USD / Hourly
- <p>We are looking for a skilled Senior Desktop Support Analyst to join our team in Mesa, Arizona. In this long-term contract position, you will play a critical role in ensuring seamless IT support and troubleshooting for end-users. Your expertise and problem-solving skills will contribute to maintaining the efficiency and reliability of technical systems.</p><p><br></p><p>Responsibilities:</p><p>• Provide first-level support for technical issues, including diagnosing and resolving problems related to Windows and Active Directory.</p><p>• Manage and respond to service desk tickets promptly, ensuring timely resolutions.</p><p>• Perform basic troubleshooting for hardware, software, and network-related issues.</p><p>• Assist users with Windows 10 configurations and updates to enhance system performance.</p><p>• Maintain accurate documentation of support activities and solutions for future reference.</p><p>• Conduct regular system checks to identify and address potential issues proactively.</p><p>• Collaborate with other IT team members to escalate complex problems when necessary.</p><p>• Deliver exceptional customer service by communicating effectively with users and addressing their concerns.</p><p>• Ensure adherence to company policies and procedures while handling IT support tasks.</p><p>• Stay updated on emerging technologies and best practices to enhance support capabilities.</p>
- 2026-03-27T00:00:00Z
- Phoenix, AZ
- onsite
- Temporary
- 0 - 0 USD / Yearly
- <p>Our company is seeking a skilled Systems Analyst to join our technology team. The Systems Analyst is responsible for evaluating, designing, and optimizing our organization’s information systems to ensure they meet business goals and user needs.</p><p><strong>Responsibilities:</strong></p><ul><li>Analyze and document business processes and user requirements.</li><li>Collaborate with stakeholders to identify opportunities for system enhancements and process improvements.</li><li>Evaluate current IT systems and recommend efficient technology solutions.</li><li>Develop detailed functional specifications for new or modified software and hardware systems.</li><li>Coordinate with development and infrastructure teams to implement system changes.</li><li>Test and validate system functionality, troubleshoot issues, and identify root causes.</li><li>Prepare user documentation, manuals, and training materials.</li><li>Support system upgrades, migrations, and regularly monitor system performance.</li><li>Stay up to date with emerging technologies and best practices in systems analysis.</li></ul><p><br></p>
- 2026-03-30T00:00:00Z