Search jobs now Find the right job type for you Explore how we help job seekers Contract talent Permanent talent Learn how we work with you Executive search Finance and Accounting Technology Marketing and Creative Legal Administrative and Customer Support Technology Risk, Audit and Compliance Finance and Accounting Digital, Marketing and Customer Experience Legal Operations Human Resources 2026 Salary Guide Demand for Skilled Talent Report Building Future-Forward Tech Teams Job Market Outlook Press Room Salary and hiring trends Adaptive working Competitive advantage Work/life balance Inclusion Browse jobs Find your next hire Our locations

41 results for Customer Service Manager in Tempe, AZ

Customer Service Representative
  • Tempe, AZ
  • onsite
  • Temporary
  • 20.90 - 24.20 USD / Hourly
  • We are looking for a skilled Customer Service Representative to join our team in Tempe, Arizona. This is a long-term contract position within the retail industry, offering an excellent opportunity to showcase your communication skills and problem-solving abilities. The role involves assisting customers through various channels, including phone, social media, and specialized language support, depending on the position.<br><br>Responsibilities:<br>• Provide exceptional customer service by addressing inquiries and resolving issues in a timely and attentive manner.<br>• Manage and respond to customer interactions through social media platforms, ensuring brand consistency and customer satisfaction.<br>• Support French-speaking customers by understanding their needs and delivering solutions tailored to their region.<br>• Troubleshoot technical problems with the company’s mobile app, guiding customers to successful resolutions.<br>• Handle customer complaints effectively, conducting thorough research to provide accurate solutions.<br>• Collaborate with internal teams to ensure seamless communication and resolution of customer concerns.<br>• Maintain detailed records of customer interactions and resolutions using office software.<br>• Adapt to varying schedules, including potential weekend shifts, to meet customer needs.<br>• Utilize Microsoft Excel and other tools to compile and analyze customer data.<br>• Continuously seek opportunities to improve service quality and processes.
  • 2025-12-02T20:44:19Z
Bilingual Spanish/English Customer Service Representative...
  • Phoenix, AZ
  • remote
  • Temporary
  • 20.00 - 21.00 USD / Hourly
  • <ul><li><strong>Position: Loyalty Service/Customer Service Representative - Bilingual-Spanish/English (Contract to Hire)</strong></li><li><strong>Location: 2155 West Pinnacle Peak Road, ## 100, Phoenix, Arizona, 85027, United States</strong></li><li><strong>Type: ONSITE from 7:30am-6:00pm CST- timeframe. Monday-Friday</strong></li><li><strong>Job Schedule: 5 days in office</strong></li><li><strong>Tentative Hourly Pay: $21/per hour</strong></li></ul><p><strong>Responsibilities:</strong></p><p>• Supporting policyholders with insurance product information</p><p>• Answering PFP calls and responding to policyholder inquires with claims, service and intake related issues</p><p>• Provide detailed information about policies statuses</p><p>• Assist with basic technical troubleshooting for self-service related issues</p><p>• Ability to send transfers to the PFP sales team to increase APV revenue</p><p>• Ability to handle claim intake for PFP</p><p>• Consistently meets or exceeds expectations for departmental standards related to quality, average handle time, auxiliary time, after call work and other KPIs.</p><p>• Exhibits and practices the Organizations Common Purposes and Shared Traits. Understands organizational objectives, supports process improvements, and provides feedback to leadership.</p><p>• Willingness to participate in partnership training and mentoring of Junior Representatives.</p><p>• Willingness to perform other duties as assigned.</p><p>• Expected to be able work various shifts within 7:30 a.m. - 6:00 p.m. CDT timeframe.</p><p>• Represents the Combined tenants: Personal Connection, Empathy, Problem-Solving, and Ownership</p><p><br></p>
  • 2025-11-11T17:08:58Z
Medical Customer Service Rep
  • Phoenix, AZ
  • onsite
  • Temporary
  • 18.05 - 20.90 USD / Hourly
  • We are looking for a dedicated Medical Customer Service Representative to join our team on a long-term contract basis in Phoenix, Arizona. This role offers an excellent opportunity to provide high-quality assistance to patients in a fast-paced call center environment. If you thrive on delivering exceptional service and have strong communication skills, we encourage you to apply.<br><br>Responsibilities:<br>• Handle 60–100 inbound calls daily in a medium- to high-volume call center environment.<br>• Schedule and confirm patient appointments using internal systems with precision.<br>• Assess caller needs and direct them to the appropriate team or department for assistance.<br>• Address billing inquiries by coordinating with the billing department as necessary.<br>• Use text-based communication tools to respond to patient questions and provide support.<br>• Make limited outbound calls for follow-ups, reminders, or information requests.<br>• Accurately document all interactions and updates within the system.<br>• Deliver attentive and empathetic customer service to all patients.<br>• Adhere to privacy regulations and company policies to maintain confidentiality.
  • 2025-11-21T18:23:39Z
Customer Service Representative—CWB (Chubb Workplace Bene...
  • Phoenix, AZ
  • onsite
  • Temporary
  • 19.48 - 20.48 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Phoenix, Arizona. In this long-term position, you will play a key role in providing exceptional service to customers while working collaboratively with team members and business partners. This opportunity includes comprehensive on-site training for 7-8 weeks, followed by ongoing work with potential for a transition to permanent placement.<br><br>Responsibilities:<br>• Handle customer inquiries promptly, accurately, and professionally, ensuring their requests are addressed effectively.<br>• Build strong rapport with customers by providing compassionate and respectful responses that consistently meet their expectations.<br>• Navigate and utilize multiple systems and applications to research and resolve customer inquiries efficiently.<br>• Maintain high performance standards and ensure quality in every interaction.<br>• Develop an understanding of personal lines insurance principles and the products offered by the company.<br>• Collaborate with colleagues and business partners to deliver a positive experience for every customer.<br>• Adhere to a scheduled 40-hour work week, with flexibility to work overtime and weekends as needed.<br>• Assist with special projects and tasks as assigned to support team goals.<br>• Complete additional duties and responsibilities as required by the role.
  • 2025-11-11T16:34:24Z
Insurance Service Associate
  • Phoenix, AZ
  • onsite
  • Temporary
  • 18.00 - 20.00 USD / Hourly
  • <p>We are looking for an experienced Insurance Service Associate supporting Property & Casualty Insurance clients in Phoenix, Arizona. You will play an essential role in delivering outstanding customer experiences. You’ll receive thoughtful guidance as you communicate with clients, solve problems, and support their insurance needs, always ensuring that every interaction is efficient, fair, and aligned with our company’s values.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Deliver exceptional service to clients through various channels including phone, email, and chat, making every interaction count.</li><li>Build a solid understanding of a product, gaining valuable insurance industry expertise you can grow throughout your career.</li><li>Utilize modern internal systems and software such as HRIS, Salesforce, Flex, Core Advanced, and ORS to efficiently process information and streamline your workflow.</li><li>Complete accurate data entry with strong prioritization and organization skills, ensuring details are always in perfect order.</li><li>Thoroughly document all interactions to provide transparency and continuity in client support</li></ul>
  • 2025-11-21T15:44:47Z
401k/S125 Service Associate I
  • Phoenix, AZ
  • onsite
  • Temporary
  • 17.10 - 18.00 USD / Hourly
  • <p>We are looking for a dedicated 401k/S125 Service Associate I to join our team in Phoenix, AZ. In this role, you will provide exceptional customer service and support for Paychex products within the S125 Client Service Center. This is a long-term contract position where you will work closely with participants, clients, and plan administrators to ensure smooth operations and compliance with organizational policies and regulations.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls from participants, employees, and plan administrators, addressing inquiries efficiently and professionally.</p><p>• Educate clients and participants about S125 products, policies, and procedures to enhance understanding and ensure compliance.</p><p>• Resolve client and participant claims or complaints in a fair and timely manner while adhering to company guidelines.</p><p>• Escalate complex tasks or documentation to appropriate teams for further resolution.</p><p>• Build and maintain foundational knowledge of Paychex products and services to provide accurate information.</p><p>• Utilize software systems such as Salesforce and Adobe Flex to document interactions and manage data effectively.</p><p>• Perform data entry tasks with precision while maintaining organizational priorities.</p><p>• Organize and prioritize workload to ensure timely completion of tasks.</p><p>• Assist in photocopying, scanning, and managing documents to support administrative needs.</p><p>• Stay updated on relevant regulations, policies, and procedures to ensure compliance in client interactions.</p>
  • 2025-11-26T16:53:44Z
AV and Network Engineer
  • Tempe, AZ
  • onsite
  • Temporary
  • 38.00 - 44.00 USD / Hourly
  • <p>Our company is seeking a skilled AV and Network Engineer for an onsite, contract-to-hire opportunity in Tempe. This role centers on supporting and enhancing IT infrastructure across AV systems, Apple (MAC) hardware, and Meraki network devices. The ideal candidate will have hands-on experience managing audiovisual integrations, troubleshooting network issues, and providing expert support for MAC workstations and Meraki networking hardware.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, implement, and support AV setups for meeting rooms, event spaces, and collaboration environments.</li><li>Configure, troubleshoot, and maintain MAC desktops/laptops and associated peripherals.</li><li>Deploy, monitor, and manage Meraki switches, wireless access points, and network security appliances.</li><li>Serve as onsite technical point-of-contact for AV and networking issues, providing prompt remediation and end-user support.</li><li>Collaborate with IT leadership on infrastructure upgrades and network optimization projects.</li><li>Document processes, network layouts, AV setups, and support activities for future reference.</li><li>Ensure security, reliability, and performance across all AV and network systems.</li><li>Train staff on proper use of AV and MAC equipment.</li></ul><p><br></p>
  • 2025-12-09T21:58:36Z
Principal Analyst I - Customer Identity Access Management
  • Phoenix, AZ
  • remote
  • Permanent
  • 105000.00 - 140000.00 USD / Yearly
  • <p><strong>Overview</strong></p><p>We are seeking a highly skilled Principal Analyst to support and enhance our Customer Identity and Access Management (CIAM) ecosystem across the organization. This role ensures secure, frictionless customer authentication and authorization by driving continuous improvement of identity platforms, regulatory compliance, security posture, and user experience.</p><p>You will serve as a technical and analytical subject matter expert partnering closely with cybersecurity, digital product, engineering, risk, and compliance teams. The ideal candidate thrives in a regulated environment, understands identity lifecycle management at scale, and is comfortable translating business needs into secure and scalable CIAM capabilities.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Identity Strategy and Platform Ownership</strong></p><ul><li>Lead analysis, configuration, and optimization of CIAM solutions supporting millions of customer interactions across digital touchpoints.</li><li>Develop and refine standards for identity lifecycle processes including registration, credential management, MFA, SSO, step-up authentication, and session security.</li><li>Partner with engineering and cloud teams to ensure CIAM integrations align with enterprise architecture, API patterns, and zero-trust principles.</li></ul><p><strong>Security, Risk, and Compliance</strong></p><ul><li>Ensure CIAM controls align with industry frameworks such as NIST 800-63, PCI, FFIEC, SOX, and internal cybersecurity policies.</li><li>Monitor authentication trends, fraud indicators, risk scoring, and threat intelligence to recommend improvements in customer security posture.</li><li>Conduct impact analysis and security assessments for new CIAM capabilities, feature enhancements, and vendor integrations.</li></ul><p><strong>Technical and Analytical Leadership</strong></p><ul><li>Translate business needs into detailed technical requirements, workflows, and acceptance criteria for CIAM enhancements.</li><li>Support troubleshooting, incident response, and root-cause analysis related to identity, authentication, access failures, and customer login issues.</li><li>Analyze customer behavior, authentication telemetry, and system performance metrics to drive continuous improvement.</li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Work closely with Digital Product, Cybersecurity, Cloud Engineering, Fraud, Compliance, and Customer Service teams to optimize identity journeys.</li><li>Provide subject-matter expertise for projects involving customer onboarding, digital banking, mobile applications, APIs, and third-party integrations.</li><li>Evaluate CIAM vendors and assist in roadmap planning for authentication, federation, directory services, and cloud-native identity capabilities.</li></ul><p><br></p>
  • 2025-12-09T01:42:22Z
Product Manager
  • Phoenix, AZ
  • onsite
  • Permanent
  • 110000.00 - 150000.00 USD / Yearly
  • <p>What you'll do:</p><p>As a Product Manager you'll manage the complete lifecycle of the assigned suite of banking products within the Bank's commercial product portfolio. You'll assist with developing and executing the Bank's Product strategy and roadmap in conjunction with business partners., as well as provide hands-on, product-level leadership needed to realize concepts and potential key innovations into tangible, profitable products that are aligned with the Bank's objectives. You'll lead a team of Product Analysts to perform or coordinate the work from product concept and business case analysis to technical development and introduction all the way through to ongoing maintenance and improvement. As a Senior Product Manager, you'll also complete market research to monitor trends, develop reports for key stakeholders and recommendations on product suite and pricing strategy, in order to deliver a healthy profit margin and revenue growth.</p><p><br></p><p>Partner with the Product Management leadership to execute the Bank's strategic plan, with specific focus on leading efforts to develop and operate profitable banking products. Meet product development objectives, manage product health, and responsiveness to market dynamics.</p><p>Support the product lifecycle process and executing their work within the department's standards on deliverables for business case development, business requirement gathering, product design, implementation, and maintenance. Lead the research, analysis, design, development, pricing, and implementation of new products, and modification and enhancements to existing products.</p><p>Ensure the product suite's success in managing product health and effectiveness, pro-actively addresses obstacles to product development, product adoption, deteriorating product performance, competitive analysis, and complications in service delivery. Assist management in identifying, assessing and implementing risk control procedures for assigned products and channels.</p><p>Foster strong, healthy working relationships with senior leaders in partner departments (including Lending, Credit Administration, Risk Management/Compliance, IT and other internal support departments, and third-party services), as well as facilitate team's contribution to and compliance with technical processes and requirements, risk mitigation, efficiency, and customer service.</p><p>Lead and develop a team; responsible for hiring, coaching, performance management, training and development.</p><p><br></p>
  • 2025-12-10T17:13:38Z
Principal Analyst I - Customer Identity Access Management
  • Phoenix, AZ
  • onsite
  • Temporary
  • 95.00 - 110.00 USD / Hourly
  • <p>The CIAM Business Systems Analyst will manage day-to-day operations of the CIAM platform, ensuring compliance with defined policies and procedures related to user and application management. In this role, you will play a pivotal part in bridging business objectives with technology solutions focused on identity and access management, and drive CIAM capabilities that directly support the bank’s digital strategy and customer trust objectives. Working collaboratively with stakeholders, development teams, and vendors, you will help define, implement, and optimize CIAM initiatives that enhance user experiences and operational efficiency.</p><ul><li>Collaborate with business partners and stakeholders to gather, analyze, and document business requirements aligned with strategic goals and regulatory standards.</li><li>Act as the Subject Matter Expert for CIAM systems, providing guidance on solution design, configuration, and process improvements.</li><li>Translate business needs into detailed system requirements, user stories, acceptance criteria, and technical documentation to support effective development and testing.</li><li>Support the entire solution delivery lifecycle, including requirements gathering, process mapping, documentation, testing, deployment, and post-launch support.</li><li>Manage and maintain accurate documentation for CIAM applications, ensuring accessibility for business and technical teams.</li><li>Oversee application configuration changes, ensuring adherence to SDLC and Change Management protocols.</li><li>Coordinate with internal IT teams, external vendors, and implementation partners to resolve issues and deliver integrated CIAM solutions.</li><li>Monitor application performance, facilitate incident and problem management, and conduct Root Cause Analysis to drive issue resolution.</li></ul><p><br></p>
  • 2025-12-09T22:04:10Z
Patient Care Coordinator
  • Litchfield, AZ
  • onsite
  • Temporary
  • 18.00 - 19.69 USD / Hourly
  • <p>We are looking for a <strong>Patient Care Coordinator</strong> to join our dynamic Emergency Department team in Litchfield, Arizona. In this <strong>Patient Care Coordinator</strong> position, you will play a critical role in ensuring the smooth registration and check-in process for patients, while providing exceptional customer service. The <strong>Patient Care Coordinator</strong> role is ideal for individuals who thrive in fast-paced environments and have a background in healthcare or patient registration.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate patient registration and check-in processes for individuals arriving at the Emergency Department.</p><p>• Verify insurance coverage and accurately collect required patient information.</p><p>• Deliver excellent customer service, addressing patient and family concerns effectively.</p><p>• Collaborate with team members to maintain efficiency during high-volume periods.</p><p>• Ensure the accuracy of data entry and maintain comprehensive documentation.</p><p>• Process copayments and deductibles when applicable.</p><p>• Provide support to the emergency department team to enhance patient care.</p><p>• Utilize electronic health record systems to manage patient information and registration.</p><p>• Adapt to the dynamic nature of the emergency department and contribute to team goals.</p>
  • 2025-11-19T15:34:03Z
Product Manager
  • Phoenix, AZ
  • onsite
  • Permanent
  • 110000.00 - 150000.00 USD / Yearly
  • <p>Product Manager — Digital Banking & FinTech Platform</p><p><br></p><p><strong>About Us</strong></p><p> We’re a dynamic financial-services organization committed to delivering modern, secure, and seamless digital banking and payments solutions. Our technology-first approach supports clients across sectors — from small businesses to large corporations — enabling flexible banking, real-time payments, and integrated financial services.</p><p><br></p><p><strong>The Role</strong></p><p> As Product Manager for Digital Banking & FinTech, you will lead the roadmap, design, and delivery of next-generation banking products and services. You’ll work cross-functionally with engineering, security, compliance, operations, and business stakeholders to define features, prioritize work, and ensure high-quality launches. Your focus will be on delivering secure, scalable, and user-friendly products that support digital banking, payment processing, and blockchain-based or API-driven services.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Define and own the product roadmap for digital banking and payment solutions (online account management, onboarding, digital disbursements, payment rails, APIs, etc.).</li><li>Work with engineering and architecture teams building services on a modern tech stack — including cloud infrastructure, front-end, back-end, APIs, and data analytics/BI tools.</li><li>Prioritize features based on business value, customer needs, regulatory requirements, and technical constraints.</li><li>Collaborate with cybersecurity and compliance to ensure products meet regulatory, privacy, and security standards (identity/access management, data protection, etc.).</li><li>Liaise with external vendors/partners and internal stakeholders to define integration requirements, vendor selection, and vendor-management processes.</li><li>Translate business requirements into detailed user stories, acceptance criteria, and functional specifications.</li><li>Own product lifecycle — from requirements gathering through design, MVP development, testing, launch, and iteration.</li><li>Use data analytics / BI tools to track product usage, performance metrics, and customer behavior — drive data-driven improvements.</li><li>Act as liaison between business units, operations, engineering, and compliance teams to facilitate smooth delivery and rollout.</li></ul><p><br></p>
  • 2025-12-09T00:29:01Z
Collections Specialist
  • Phoenix, AZ
  • onsite
  • Permanent
  • 49000.00 - 50000.00 USD / Yearly
  • We are looking for an organized and detail-oriented Collections Specialist to join our team in Phoenix, Arizona. This role involves managing customer orders, handling inquiries, and supporting various business processes to ensure seamless operations. The ideal candidate will excel in resolving discrepancies, maintaining strong relationships with stakeholders, and contributing to process improvements.<br><br>Responsibilities:<br>• Process customer orders from receipt to invoice, ensuring accurate entry into Sage 200.<br>• Verify electronic orders by cross-checking data in Sage against TrueCommerce to confirm pricing and quantities.<br>• Resolve discrepancies related to pricing or quantities to ensure order completion and accuracy.<br>• Release orders to the warehouse by reconciling data between Sage and the warehouse management system for consistency.<br>• Respond to customer inquiries regarding deliveries, returns, and product details in a timely manner.<br>• Collaborate with sales account managers to maintain clear communication and foster productive relationships.<br>• Assist with raising invoices and issuing credit notes to support the Deduction Analyst.<br>• Identify and implement process improvement opportunities within the Customer Service team.<br>• Address consumer complaints by logging data, resolving issues, or escalating concerns to the Quality team as needed.<br>• Perform additional duties aligned with the role’s responsibilities to maintain high standards.
  • 2025-11-14T18:13:54Z
Principal Engineer I, Senior(CIAM)
  • Phoenix, AZ
  • remote
  • Permanent
  • 125000.00 - 155000.00 USD / Yearly
  • <p><strong>Overview</strong></p><p>We are seeking a highly experienced Principal Engineer to architect, develop, and enhance customer identity and access management (CIAM) capabilities across our digital platforms. This individual will serve as a technical expert responsible for building secure, scalable authentication and authorization services that support millions of customer interactions.</p><p>You will work closely with cybersecurity, software engineering, cloud, compliance, and product teams to design identity solutions that strengthen security, streamline access, and deliver an exceptional digital experience. This is a hands-on engineering role with significant influence over CIAM strategy, platform evolution, and engineering best practices.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Architecture and Engineering Leadership</strong></p><ul><li>Design, build, and maintain CIAM services including authentication flows, MFA, single sign-on, identity federation, user directories, and secure session management.</li><li>Develop and optimize CIAM integrations across mobile apps, web applications, APIs, and cloud-native services.</li><li>Lead the technical architecture for identity platforms such as ForgeRock, Okta, Ping Identity, Auth0, Azure AD B2C, or custom-built identity services.</li><li>Create high-scale, high-availability authentication components using modern engineering practices and zero-trust design principles.</li></ul><p><strong>Secure Development and Implementation</strong></p><ul><li>Implement customer identity workflows following standards like OAuth2, OpenID Connect, SAML, JWT, SCIM, and FIDO-based authentication.</li><li>Build secure APIs and backend microservices supporting identity lifecycle, risk scoring, authorization policies, and fraud prevention controls.</li><li>Ensure CIAM solutions meet strict security, data protection, and regulatory requirements (NIST 800-63, PCI, FFIEC, SOX, internal cybersecurity frameworks).</li></ul><p><strong>Platform Optimization and Engineering Excellence</strong></p><ul><li>Conduct deep technical analysis on system performance, authentication telemetry, failure modes, fraud patterns, and user behavior to inform product and security enhancements.</li><li>Own CIAM release engineering, code quality, and CI/CD automation for identity services.</li><li>Troubleshoot and perform root-cause analysis for complex identity and authentication issues affecting customers or integrated applications.</li><li>Recommend new technologies, patterns, or architectural improvements to evolve CIAM capabilities.</li></ul><p><strong>Cross-Functional Technical Leadership</strong></p><ul><li>Collaborate with cybersecurity, cloud engineering, DevSecOps, fraud, compliance, and digital product teams to ensure secure and seamless identity experiences.</li><li>Provide engineering guidance during vendor evaluations, third-party integrations, and identity modernization initiatives.</li><li>Mentor engineers, analysts, and technical stakeholders to upskill the organization’s identity engineering capabilities.</li></ul>
  • 2025-12-09T01:48:40Z
AML/KYC Analyst
  • Phoenix, AZ
  • onsite
  • Temporary
  • 25.34 - 29.34 USD / Hourly
  • <p>We are looking for a skilled KYC/AML Analyst to join our team in Phoenix, Arizona. In this role, you will focus on investigating external financial crimes and supporting related functions across various business lines. This is a long-term contract position ideal for someone who thrives in a detail-oriented environment and enjoys collaborating with stakeholders to identify risks and drive resolutions.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough investigations into financial crimes such as fraud, money laundering, and terrorist financing.</p><p>• Prepare and submit Suspicious Activity Reports accurately and promptly for regulatory review.</p><p>• Present findings to senior leaders, highlighting potential operational or compliance risks while collaborating with relevant teams to resolve issues.</p><p>• Perform quality control checks on investigations to ensure adherence to established metrics and standards.</p><p>• Provide training, guidance, and support to enhance investigative processes and procedures.</p><p>• Monitor scenarios for development and enhancement, ensuring timely implementation and testing.</p><p>• Act as a liaison with law enforcement agencies to facilitate the resolution of complex cases.</p><p>• Support the team with communications and documentation related to investigative functions.AML.KYC Alayst </p>
  • 2025-12-08T23:48:48Z
HR Generalist
  • Scottsdale, AZ
  • onsite
  • Contract / Temporary to Hire
  • 38.00 - 41.80 USD / Hourly
  • <p>About the Role</p><p><br></p><p>We are seeking a proactive and detail-oriented HR Generalist to join our team on a contract-to-hire basis. The ideal candidate will bring a strong understanding of HR operations, compliance, and employee lifecycle management. This position plays a key role in ensuring smooth HR processes, supporting employee engagement, and maintaining compliance with employment laws and company policies.</p><p><br></p><p>If you thrive in a collaborative environment and are passionate about delivering excellent HR service, we’d love to hear from you.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Coordinate and manage onboarding and offboarding processes.</p><p><br></p><p>Assist with payroll audits and employee payroll-related inquiries.</p><p><br></p><p>Support benefits administration, including open enrollment and employee questions.</p><p><br></p><p>Track and document leave of absences (FMLA, ADA, etc.).</p><p><br></p><p>Maintain and update the HRIS system (Paycom preferred) and employee records.</p><p><br></p><p>Ensure compliance with federal and state employment laws, supporting audit preparation and reporting.</p><p><br></p><p>Process personnel and compensation changes and draft related communications.</p><p><br></p><p>Support employee relations and workplace investigations.</p><p><br></p><p>Assist with compensation benchmarking and annual cycle planning.</p><p><br></p><p>Prepare HR metrics and reports, including headcount and turnover data.</p><p><br></p><p>Maintain the HR SharePoint site and distribute HR communications.</p><p><br></p><p>Contribute to policy development, process documentation, and HR projects (including M& A integration).</p><p><br></p><p>Track and manage workers’ compensation claims and follow-ups.</p><p><br></p><p>Provide occasional support to Payroll and Recruiting functions.</p><p><br></p><p>Qualifications</p><p><br></p><p>Minimum Requirements:</p><p><br></p><p>Bachelor’s degree in Human Resources, Business Administration, or related field, or equivalent experience.</p><p><br></p><p>3-5 years of HR Generalist experience.</p><p><br></p><p>Proficiency in Microsoft Office Suite (especially Excel and SharePoint).</p><p><br></p><p>Experience with HRIS platforms such as Paycom, Paylocity, or BambooHR.</p><p><br></p><p>Solid understanding of HR practices, employment laws, and compliance requirements.</p><p><br></p><p>Strong organizational skills, attention to detail, and ability to handle confidential information.</p><p><br></p><p>Preferred Qualifications:</p><p><br></p><p>HR certification (SHRM-CP, PHR).</p><p><br></p><p>Experience with Paycom HRIS and payroll modules.</p><p><br></p><p>Prior experience in financial services or professional services industries.</p><p><br></p><p>Core Competencies</p><p><br></p><p>Excellent interpersonal and customer service skills.</p><p><br></p><p>Clear and professional communication style.</p><p><br></p><p>Adaptability and ability to thrive in a changing environment.</p><p><br></p><p>Strong judgment and problem-solving skills.</p>
  • 2025-11-10T21:29:09Z
Principal Engineer I - Senior Customer Identity Access Manag
  • Phoenix, AZ
  • onsite
  • Temporary
  • 95.00 - 110.00 USD / Hourly
  • <p>We are looking for an experienced <strong>Principal Engineer I - Senior Customer Identity Access Management Developer </strong>to join our team in Phoenix, Arizona. In this long-term contract role, onsite in Phoenix. </p><p>Would like the person to encompass:</p><p> <strong>Lead large-scale migrations and conversions</strong> involving <strong>30–40 applications</strong>, ensuring secure and efficient transition. </p><p> <strong>Build strategic roadmaps</strong> for identity and access solutions, aligning with organizational goals and compliance standards. </p><p> Serve as a <strong>technical authority</strong> for customer access systems, driving best practices and innovation. </p><p> Establish and maintain a <strong>Center of Excellence</strong> for identity and access management.</p>
  • 2025-12-09T21:53:52Z
Payroll Supervisor/Manager/Director
  • Phoenix, AZ
  • onsite
  • Permanent
  • 70000.00 - 80000.00 USD / Yearly
  • <p>Position: Payroll Specialist</p><p>Location: Glendale, AZ (85009) Fully Onsite</p><p>Compensation: $70K-$80K</p><p><br></p><p>Are you passionate about precision, numbers, and making sure everyone gets paid accurately and on time? Do you thrive in a fast-paced environment where your attention to detail and problem-solving skills make a real impact? If so, we have an exciting opportunity for you!</p><p><br></p><p>We’re looking for a Payroll Specialist to join out client and play a key role in ensuring smooth and accurate payroll processing for their valued employees. This is more than just a job—it’s a chance to be part of a collaborative, supportive team that values integrity, accuracy, and continuous improvement with a runway for career progression and leadership in the very near future!</p><p><br></p><p>Key Responsibilities:</p><ul><li>Process weekly, bi-weekly, monthly, and year-end payroll for exempt and non-exempt employees.</li><li>Review timesheets and wage computations to identify and resolve discrepancies</li><li>Verify attendance, hours worked, and pay adjustments</li><li>Issue accurate and timely paychecks and pay stubs</li><li>Calculate wages, deductions, and retroactive pay adjustments</li><li>Input RO’s weekly and generate monthly commission checks</li><li>Track employee leave (vacation, personal, sick time)</li><li>Assign hours to appropriate jobs/ROs and adjust wage rates as needed</li><li>Calculate and submit payroll and unemployment taxes to federal and state agencies</li><li>Prepare and submit weekly certified payroll reports; maintain job logs</li><li>Generate and distribute annual W-2 forms</li><li>Provide guidance to employees and managers on payroll, tax, benefits, and garnishments</li><li>Support Payroll Supervisor with benefits reports and general ledger reconciliations</li><li>Stay current on payroll-related laws and regulations</li><li>Ensure compliance with local, state, and federal requirements (e.g., workers comp, garnishments)</li><li>Interpret payroll policies and resolve employee inquiries</li></ul><p><br></p><p><br></p>
  • 2025-12-01T14:58:40Z
Family Law Paralegal
  • Chandler, AZ
  • onsite
  • Contract / Temporary to Hire
  • 32.00 - 40.00 USD / Hourly
  • <p>Robert Half Legal is partnering with a well-respected boutique family law firm to identify an outgoing, dependable, and positive Family Law Paralegal for a contract-to-hire opportunity. This position is ideal for a legal professional with at least two years of paralegal experience looking to join a supportive and dedicated team. The work environment combines a commitment to exceptional client service with a friendly, collaborative office culture.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Draft and prepare legal correspondence, pleadings, motions, and other case-related documents.</li><li>Prepare and review discovery materials, including disclosure statements, production requests, and responses to interrogatories.</li><li>Maintain the firm’s calendar, organize client case files, and manage essential case documents.</li><li>E-file legal documents with the Court and manage case correspondence.</li><li>Communicate by phone and email with clients, opposing counsel, judicial staff, mediators, experts, and witnesses.</li><li>Enter billable hours and expenses accurately in the firm’s case management system.</li><li>Notarize client documents when required.</li><li>Redact confidential information and apply Bates stamps using Adobe Acrobat.</li><li>Assist with trial preparation, including exhibit and trial binder organization.</li></ul><p><br></p>
  • 2025-12-08T22:19:04Z
IT Support Specialist
  • Phoenix, AZ
  • remote
  • Temporary
  • 24.00 - 26.00 USD / Hourly
  • <p>Our company is seeking a skilled IT Support Specialist for a contract assignment in Phoenix. You’ll be responsible for providing technical assistance, troubleshooting, and support to ensure optimal computer systems performance for our business. This is a hands-on role ideal for a professional with proven experience supporting end users in a fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly to user-reported technical issues in person, by phone, or remotely.</li><li>Diagnose and resolve hardware, software, and network problems across desktops, laptops, printers, and mobile devices.</li><li>Install and configure new computer systems, applications, and peripheral devices.</li><li>Maintain and update system documentation, inventory records, and technical procedures.</li><li>Escalate complex issues to senior IT staff or third-party vendors as needed.</li><li>Ensure timely resolution to support requests to minimize downtime and disruption.</li><li>Perform routine system updates, backups, and security checks in accordance with company policies.</li><li>Assist in onboarding/offboarding employees by provisioning and decommissioning devices and accounts.</li><li>Educate users about company technology initiatives, application updates, and security best practices.</li><li>Participate in special projects, including technology upgrades, migrations, or rollouts.</li></ul><p><br></p>
  • 2025-12-02T16:54:14Z
Operations Specialist
  • Scottsdale, AZ
  • onsite
  • Contract / Temporary to Hire
  • 26.60 - 30.80 USD / Hourly
  • We are looking for a detail-oriented Operations Specialist to join our team in Scottsdale, Arizona. In this Contract to permanent position, you will play a pivotal role in managing logistics, optimizing workflows, and ensuring operational excellence across various functional areas. This role requires a proactive individual with strong analytical skills and the ability to foster effective relationships with customers and vendors.<br><br>Responsibilities:<br>• Analyze and manage chassis logistics data to forecast demand and supply needs across multiple depot locations.<br>• Develop and implement operational strategies to address inventory surpluses or deficits, ensuring cost-effective and efficient solutions.<br>• Track and report on key performance indicators (KPIs) to monitor the execution and success of operational plans.<br>• Maintain strong relationships with vendors, overseeing performance audits and ensuring compliance with quality standards.<br>• Validate and correct data related to equipment transactions, ensuring accuracy and resolving discrepancies.<br>• Conduct compliance monitoring and generate detailed reports to uphold regulatory standards.<br>• Collaborate with cross-functional teams such as IT, finance, and business intelligence to support organizational goals.<br>• Create and deliver operational reports, utilizing data analysis to provide actionable insights and recommendations.<br>• Assist with customer-specific data collection to facilitate operational activities, including container and chassis management.<br>• Monitor vendor performance, including transportation, facility management, and parts supply, to ensure service quality and accuracy.
  • 2025-12-10T19:54:07Z
Administrative and Finance Coordinator
  • Phoenix, AZ
  • remote
  • Permanent
  • 45000.00 - 50000.00 USD / Yearly
  • <p>We are looking for a detail-oriented Administrative and Finance Coordinator to join our team client's team. In this role, you will handle a variety of financial, administrative, and HR-related tasks, ensuring smooth operations and compliance. This position requires excellent organizational skills and the ability to manage multiple responsibilities efficiently. This potion is 100% remote for a start-up company.</p><p><br></p><p>Responsibilities:</p><p>• Generate, send, and track customer invoices to ensure accurate and timely billing.</p><p>• Monitor payment statuses and perform light follow-up on overdue accounts.</p><p>• Organize and respond to incoming state notices and employment-related mail.</p><p>• Oversee recurring compliance activities and assist with administrative tasks, such as updating contractor payments and managing payroll adjustments.</p><p>• Facilitate the rollout of corporate credit cards and handle subscription migrations.</p><p>• Prepare and manage HR documentation, including offer letters and employee file updates.</p><p>• Support offboarding processes by ensuring proper documentation and compliance.</p><p>• Assist in maintaining and revising the employee handbook as needed.</p><p>• Handle ad hoc administrative projects to support business operations.</p><p><br></p><p>If this person is you, please email me at victoria.iacoviello@roberthalf or apply today!</p>
  • 2025-11-28T15:08:37Z
Office Manager
  • Scottsdale, AZ
  • onsite
  • Temporary
  • 25.00 - 30.00 USD / Hourly
  • We are seeking a highly organized and detail oriented Office Manager to provide comprehensive administrative support to the team while ensuring the smooth and efficient operation of the office. This position will oversee daily operations, ensuring departmental objectives are being achieved. This role involves planning, organizing, and leading the team to meet goals and improve overall productivity and efficiency. <br>We are looking for someone that can self-direct and have the initiative to identify tasks that need to be completed throughout the day. You must be comfortable with taking orders and executing on projects. <br>Qualifications: <br>Advanced computer skills including Office365, Microsoft Word, Excel, PowerPoint, Outlook, CRM and proprietary inventory management software<br>Quick learner with aptitude for new systems and programs<br>Exceptional organizational and time-management skills with the ability to prioritize multiple projects in a deadline-driven environment<br>detail oriented communication skills, both written and verbal<br>Demonstrated leadership skills with an aptitude and willingness to effectively train others<br>Demonstrated high skill with editing, and utilizing proper grammar and spelling<br>Demonstrated initiative and problem-solving ability with minimal supervision, knowing when to seek clarification and lead by example.<br>60 WPM typing speed required<br>5+ years related experience including at least 2 years in a management and/or supervisory role<br> <br>Responsibilities:<br>Oversee daily office operations and workflow<br>Maintain customer and vendor records using our CRM and inventory management systems<br>Create packing slips, invoices and purchase orders in Fishbowl<br>Work with our warehouse team to assist with managing shipments and deliveries<br>Maintain organized systems for document management and follow-up on outstanding items<br>Coordinate tradeshows and travel for the sales department<br>Monitor and replenish office supplies and maintain inventory records<br>Ensure office procedures and standards are followed and maintained<br>Track ongoing tasks and projects sending the team reminders and assisting with resolving roadblocks <br>Assist management with delegating tasks to the appropriate team members<br>Develop and implement strategies to improve team performance<br>Communicate goals, updates, and other important information to team members and leadership<br>Assist the sales department with quotes, vendor orders, and shipping costs<br>Complete monthly inventory of products and marketing materials<br>Assist with domestic shipping tasks such as sending tracking, and updating systems with logistics details <br>Email vendors professionally for pricing, lead times, and freight details<br>Maintain and organize office files, records, and documentation
  • 2025-12-09T23:34:31Z
First Impressions Coordinator
  • Scottsdale, AZ
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 20.00 USD / Hourly
  • We are looking for a First Impressions Coordinator to join our team in Scottsdale, Arizona. In this role, you will be the welcoming face of our organization, ensuring every guest has a positive experience from the moment they arrive. This Contract to permanent position offers an opportunity to contribute to a dynamic team committed to delivering exceptional service.<br><br>Responsibilities:<br>• Serve as the initial point of contact for visitors, creating a warm and detail-oriented environment.<br>• Manage incoming calls using a multi-line phone system, ensuring inquiries are directed appropriately.<br>• Greet and guide guests, vendors, and delivery personnel to the correct locations within the facility.<br>• Provide administrative support to various departments, ensuring seamless organizational operations.<br>• Maintain a clean and organized reception area to uphold a detail-oriented atmosphere.<br>• Coordinate schedules and appointments to support office efficiency.<br>• Assist in event coordination, including preparing materials and managing logistics.<br>• Handle routine tasks with consistency and attention to detail.<br>• Communicate effectively with team members and visitors to ensure clarity and satisfaction.
  • 2025-12-10T19:09:02Z
Tier 1 IT Specialist
  • Mesa, AZ
  • remote
  • Contract / Temporary to Hire
  • 24.00 - 26.00 USD / Hourly
  • <p>Robert Half's client in Mesa, Arizona is seeking a Tier 1 IT Specialist. This is a contract to hire, onsite (Mesa) job opportunity. In this role, you will be a critical member of a complex IT organization responsible for deploying, maintaining, and optimizing critical IT platforms and systems. You will be challenged to think creatively and solve complex software and networking integration problems. You will work cross functionally with production experts, software engineers, and machining specialists to develop novel solutions working toward fully automated factories.</p><p><strong>What You’ll Do</strong></p><ul><li>Maintain and troubleshoot our fleet of physical endpoints for workers in our factories, remote offices, and devices embedded inside machining equipment</li><li>Be the first line of defense providing help desk support for employees</li><li>Implement and administer a mixed operating system environment</li><li>Work closely with Information Security and DevOps to ensure optimal IT systems and platforms to support ongoing organization growth</li><li>Collaborate with technical teams and leaders to implement IT practices and standards</li><li>Document configurations, and procedures, and maintain an up-to-date inventory of network devices and software at Hadrian factories</li><li>Implement and administer business and collaboration platforms such as Microsoft 365, Confluence, Jira, engineering software, etc.</li><li>Get to build alongside an incredible team of software engineers, mechanical engineers, operators, and the best machinists/CAM programmers in the world</li></ul><p><br></p>
  • 2025-11-21T21:24:29Z
2