<p>Robert Half has a brand new opening for a <strong>Business Analyst / Quality Assurance Consultant</strong> for a <strong>1 year contract</strong>, with a reputable higher-education client based here in the Tampa Bay area.</p><p>Position is 100% REMOTE, and full-time hours.</p><p>Interviews are actively being scheduled - Apply NOW!</p><p><br></p><p>Looking for an experienced <strong>Business Analyst / Quality Assurance (BA/QA) Consultant</strong> to support functional analysis, testing, and release readiness activities for Oracle Human Capital Management (HCM) Cloud applications. This role requires <strong>strong, hands-on Oracle HCM functional expertise</strong> and experience supporting HR, Payroll, and Benefits business processes.</p><p><br></p><p><strong>Scope of Responsibilities:</strong></p><p><strong>Business Analysis:</strong></p><ul><li>Partner with HR, Payroll, and Benefits stakeholders to gather, analyze, and validate business requirements.</li><li>Translate requirements into functional specifications, test scenarios, and acceptance criteria.</li><li>Serve as a functional subject matter expert (SME) for Oracle HCM Cloud modules, including Core HR, Payroll, Benefits, and Talent Management.</li><li>Support User Acceptance Testing (UAT) by assisting stakeholders and clarifying expected system behavior.</li></ul><p><strong>Quality Assurance:</strong></p><ul><li>Participate in test planning for Oracle HCM quarterly updates, patches, and major releases.</li><li>Design, execute, and maintain manual and automated test cases (functional, integration, regression, and UAT).</li><li>Validate system functionality against business requirements and acceptance criteria.</li><li>Document, track, and communicate defects, risks, and testing outcomes.</li><li>Support release readiness activities and production deployment validation.</li></ul><p><strong>2. Deliverables</strong></p><ul><li>Functional requirements and acceptance criteria documentation</li><li>Test plans, test cases, and test execution results</li><li>Defect logs with prioritization and resolution tracking</li><li>Release readiness and risk assessment summaries</li></ul>
<p>A public-sector organization is seeking an Application Support Analyst to provide day‑to‑day operational support for internal application systems and end‑user technology. This role focuses on maintaining desktop environments, administering third‑party software, supporting business applications, and ensuring reliable operation of computer hardware, peripherals, and operating systems. The position requires a self‑motivated professional who can work independently, manage multiple tasks, and coordinate with external vendors when needed.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Support and maintain a Microsoft‑based desktop environment, including installation, configuration, and troubleshooting of computers, printers, and related peripherals.</li><li>Administer and support vendor‑provided application systems used across the organization.</li><li>Perform operating system installation, configuration, updates, and issue resolution.</li><li>Assist with job scheduling, documentation, and routine operational tasks for application software.</li><li>Provide end‑user support, training, and guidance to ensure effective use of technology resources.</li><li>Install and maintain digital display equipment as needed.</li><li>Utilize scripting tools such as PowerShell to automate tasks and improve efficiency.</li><li>Serve as a liaison between internal teams and external vendors to resolve technical issues.</li><li>Maintain accurate records of work activities using established ticketing and change‑management processes.</li><li>Support organizational needs during emergency situations as part of an emergency‑critical role.</li></ul><p><br></p>
<p>We are looking for a skilled Business Analyst to join our team on a long-term contract <strong>fully remote </strong>out of Tampa, Florida. In this role, you will play a crucial part in supporting Oracle Human Capital Management (HCM) Cloud applications, focusing on HR, Payroll, and Benefits business processes. This position offers the opportunity to work closely with stakeholders to ensure successful implementation, testing, and readiness of system functionalities.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with HR, Payroll, and Benefits teams to gather, analyze, and validate business requirements.</p><p>• Develop functional specifications, test scenarios, and acceptance criteria based on stakeholder needs.</p><p>• Act as a subject matter expert for Oracle HCM Cloud modules, including Core HR, Payroll, Benefits, and Talent Management.</p><p>• Assist stakeholders during User Acceptance Testing (UAT) by clarifying system behaviors and expectations.</p><p>• Participate in test planning and execution for Oracle HCM quarterly updates, patches, and major releases.</p><p>• Design and execute manual and automated test cases for functional, integration, and regression testing.</p><p>• Ensure system functionality aligns with business requirements and acceptance criteria.</p><p>• Document and track defects, risks, and testing outcomes while communicating results effectively.</p><p>• Support release readiness activities, including validation of production deployments.</p><p>• Prepare detailed documentation, including functional requirements, test plans, and risk assessments.</p>
<p>Fully onsite role in Clearwater, FL. This role will convert over full time after 90 day trial period, where free individual benefits and a quarterly bonus plan that will enact upon conversion to full time. </p><p><br></p><p>We are looking for a skilled Technical Product Support Analyst to join our team in Clearwater, Florida, on a contract with the potential for a long-term position. In this role, you will provide in-depth technical assistance to customers while leveraging your mechanical and electrical expertise to resolve issues effectively. This position offers a dynamic opportunity to work within a healthcare-related environment and contribute to customer satisfaction through reliable troubleshooting and support.</p><p><br></p><p>Responsibilities:</p><p>• Address customer inquiries promptly, diagnosing and resolving technical challenges with precision.</p><p>• Apply mechanical and electrical knowledge, utilizing tools such as voltmeters, to troubleshoot equipment effectively.</p><p>• Maintain professionalism and de-escalate situations to ensure positive customer experiences.</p><p>• Collaborate with team members to streamline communication and enhance problem-solving efforts.</p><p>• Create and manage detailed documentation to support technical processes and training initiatives.</p><p>• Stay updated on emerging technologies and improve technical skills continuously.</p><p>• Perform repairs and maintenance on mechanical equipment as required.</p><p>• Uphold teamwork and a positive attitude in all aspects of the role.</p><p>• Ensure reliability and consistency in managing customer support tasks.</p>
We are looking for a detail-oriented Shared Services AR Analyst II to join a healthcare revenue cycle team. This contract position with permanent potential focuses on managing secondary insurance receivables, resolving claim issues, and supporting centralized accounts receivable operations across a range of non-Medicare payer types. The role also contributes to front desk coverage, team support, and special assignments while maintaining accuracy, service standards, and compliance in a fast-paced business office environment.<br><br>Responsibilities:<br>• Manage secondary insurance receivable accounts for commercial plans, Medicare Advantage, Blue Cross, workers’ compensation, auto, and other non-Medicare payers to support timely payment and account resolution.<br>• Investigate outstanding balances, review payer responses, and take appropriate follow-up actions to move complex accounts toward closure.<br>• Coordinate denial routing and assist in resolving claim issues by directing items to the appropriate teams and tracking progress to completion.<br>• Use internal business and patient accounting applications to document account activity, research billing questions, and maintain accurate records.<br>• Provide support at the front desk area by assisting with office coverage needs while following established security and visitor procedures.<br>• Help onboard new team members through training assistance, shadowing support, and knowledge sharing on daily workflows and account follow-up practices.<br>• Participate in accounts receivable projects and other assigned initiatives that improve team productivity, reporting, or process consistency.<br>• Communicate professionally with internal departments and external payer contacts to address billing concerns, payment delays, and account discrepancies.