<p>We are looking for a meticulous Help Desk Analyst II to join our team in Tampa, Florida and work fully onsite. This Contract-to-permanent position is ideal for a tech-savvy individual with strong problem-solving abilities and a passion for delivering exceptional IT support. In this role, you will handle Tier I support tasks, providing technical assistance to customers while ensuring efficient ticket management and documentation.</p><p><br></p><p>Responsibilities:</p><p>• Provide Tier I technical support to customers, addressing hardware, software, and network-related issues.</p><p>• Utilize troubleshooting techniques to resolve customer problems and optimize workflow efficiency.</p><p>• Manage and prioritize service desk tickets to ensure timely and accurate resolutions.</p><p>• Maintain detailed documentation of calls, solutions, and customer interactions for team collaboration and continuity.</p><p>• Foster positive relationships with coworkers, customers, and vendors through effective communication.</p><p>• Apply knowledge of computer systems and networks to identify and resolve technical challenges.</p><p>• Collaborate with team members to improve processes and enhance customer satisfaction.</p><p>• Travel to client sites as needed to deliver on-site support services.</p><p>• Uphold confidentiality standards when handling sensitive information.</p><p>• Stay updated on emerging technologies to contribute to ongoing improvements in service delivery.</p>
We are looking for an experienced Shared Services Accounts Receivable Analyst II to join our team in Land O’ Lakes, Florida. This role focuses on managing accounts receivable for various secondary insurance balances, including Commercial, Medicare Advantage, Blue Cross, Workers Comp, Auto, and other non-Medicare payers. The position requires expertise in claim denial routing and resolution, as well as proficiency in utilizing multiple internal systems. As a Contract to potential long-term opportunity, this role offers the possibility for career growth in the healthcare industry.<br><br>Responsibilities:<br>• Manage accounts receivable processes for secondary insurance balances across multiple payer types, ensuring accuracy and timeliness.<br>• Investigate and resolve claim denials by applying knowledge of financial classes and leveraging centralized routing systems.<br>• Utilize internal systems such as Oracle, SharePoint, and the Patient Accounting System to perform daily tasks and maintain records.<br>• Provide coverage for the front desk, adhering to established security protocols and high standards.<br>• Support training initiatives by mentoring or shadowing newer team members to enhance team performance.<br>• Assist in special accounts receivable projects to improve operational efficiency and effectiveness.<br>• Collaborate with internal teams to address billing, collections, and account follow-up challenges.<br>• Ensure compliance with healthcare industry regulations and organizational policies.<br>• Maintain accurate and up-to-date documentation for all accounts receivable activities.
<p>We are looking for a highly skilled GIS Support Project Manager/Lead to join our team in Tampa, Florida. This position offers the opportunity to contribute to local government operations by managing geospatial resources and ensuring accurate property data. As a Contract-to-permanent role, you will play a key part in maintaining parcel mapping systems and supporting property valuation efforts while collaborating with various stakeholders and departments.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the management and accuracy of the countywide parcel mapping system, ensuring reliable property boundaries and ownership data.</p><p>• Coordinate geospatial data analysis projects.</p><p>• Collaborate to resolve discrepancies in property records and integrate data.</p><p>• Supervise staff and consultants, providing technical guidance, training, and ensuring quality control across all projects.</p><p>• Manage special mapping requests.</p><p>• Establish detailed project scopes, timelines, and budgets while adhering to state and organizational requirements.</p><p>• Ensure compliance with Florida statutes and appraisal standards in all updates, map changes, and data corrections.</p><p>• Oversee the production of maps, graphics, and reports used for property valuation, appeals, and public records.</p><p>• Monitor and maintain geospatial resources, including digital and physical map libraries.</p><p>• Provide technical support to appraisers, analysts, and administrative staff in utilizing GIS tools for property appraisal tasks.</p>
<p>We are looking for an experienced IT/Cyber Program Manager Contractor with a secret clearance to oversee critical programs supporting the Missile Defense Agency’s initiatives. In this long-term contract role, you will lead multi-disciplinary teams to deliver secure and resilient capabilities that protect against air, missile, space, cyber, and hybrid threats. This position offers the opportunity to drive cybersecurity and mission IT efforts in a high-visibility environment, ensuring compliance with Department of Defense standards and seamless program execution. </p><p><br></p><p>Responsibilities:</p><p>• Manage the daily operations of cyber and mission IT task orders, ensuring tasks progress from initiation to completion within the defined scope.</p><p>• Develop detailed project plans, milestones, and deliverables aligned with strategic objectives and contract requirements.</p><p>• Monitor project performance against SLAs and contractual obligations while maintaining control over scope, schedule, and budget.</p><p>• Coordinate efforts among prime contractors and subcontractors to achieve integrated delivery across multiple domains.</p><p>• Oversee the implementation of cybersecurity measures in compliance with DoD standards, including NIST 800-53 and related frameworks.</p><p>• Direct Assessment & Authorization activities, continuous monitoring, and system updates to maintain secure operations across various network classifications.</p><p>• Organize cybersecurity readiness efforts, including inspections, vulnerability management campaigns, and risk assessments.</p><p>• Facilitate pre-inspection activities, ensure data collection, and track remediation plans to address risks and compliance issues.</p><p>• Collaborate with teams on digital engineering and IT activities, integrating AI/ML-enabled applications and data analytics into mission operations.</p><p>• Support exercises and inspections by coordinating readiness activities and serving as a trusted agent when required.</p>
We are looking for an experienced Program Manager with a strong background in aerospace and systems engineering to lead complex projects in the high-tech engineering sector. This role requires a proactive leader who can manage cross-functional teams, ensure program success, and maintain alignment with both technical and business objectives. The ideal candidate will possess excellent communication skills and a proven ability to deliver results in a client-facing environment.<br><br>Responsibilities:<br>• Lead and manage cross-functional teams to deliver aerospace and defense programs on schedule, within scope, and within budget.<br>• Develop comprehensive technical and programmatic plans based on customer requirements.<br>• Oversee systems engineering processes, including requirements development, system architecture, verification, validation, and risk management.<br>• Coordinate the integration of aerospace systems, including mechanical, electrical, software, and avionics components.<br>• Create and maintain program schedules, budgets, resource plans, and progress reports.<br>• Collaborate with engineering, manufacturing, quality assurance, and supply chain teams to achieve program objectives.<br>• Conduct internal and external program reviews, facilitating technical discussions with stakeholders.<br>• Support business development initiatives by preparing proposals, delivering technical presentations, and negotiating contracts.<br>• Identify and mitigate risks associated with technical and programmatic challenges.<br>• Ensure compliance with all relevant standards and regulations throughout program execution.
<p>We are looking for an experienced Data Analytics Engineer to join our team in Sarasota, Florida. This contract-to-permanent position offers an exciting opportunity to lead technical projects, optimize data systems, and contribute to innovative solutions. The ideal candidate will have a strong background in data engineering and analytics, as well as a commitment to delivering high-quality results in a collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Lead software and hardware upgrade initiatives, ensuring timely progress and providing regular updates to management.</p><p>• Develop and automate data pipelines using Spark, Delta Lake, and Databricks Workflows to enhance operational efficiency.</p><p>• Validate and maintain data accuracy through automated testing and tools such as Delta Live Tables.</p><p>• Administer and optimize Databricks environments, including cluster management, job scheduling, and performance tuning.</p><p>• Implement secure data governance practices by managing Unity Catalog and ensuring compliance with policies.</p><p>• Design and maintain data models and documentation using tools like PySpark, Python, and Azure DevOps.</p><p>• Provide technical support and guidance, including on-call availability to address critical issues.</p><p>• Ensure seamless integration and maintenance of data systems across both cloud and on-premises environments.</p>
