We are looking for an experienced Customer Service Representative to join our team on a contract basis in Clearwater, Florida. In this role, you will play a crucial part in assisting clients with medical payment solutions, ensuring a seamless experience in resolving claims-related issues. This position requires excellent communication skills, attention to detail, and a strong focus on accuracy in a business casual environment.<br><br>Responsibilities:<br>• Handle inbound and outbound calls to provide assistance regarding medical claims.<br>• Inform customers about claim denials and guide them through available payment plan options.<br>• Collaborate with clients to create solutions that address outstanding claims.<br>• Maintain detailed and accurate records of client interactions and solutions.<br>• Deliver exceptional customer service to ensure client satisfaction.<br>• Communicate effectively with customers, addressing concerns and resolving issues promptly.<br>• Adhere to company policies and procedures while interacting with clients.<br>• Work collaboratively with internal teams to address customer inquiries.<br>• Participate in onboarding and training processes for continuous improvement.<br>• Demonstrate integrity and empathy in all customer interactions.
<p>We are looking for a skilled Corporate Benefits Specialist to join our team on a contract basis in St. Petersburg, FL. This role involves working closely with internal teams to manage employee benefits and provide administrative support. You will play a key part in ensuring the seamless operation of benefit processes and systems.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and administer employee benefits programs, ensuring compliance with company policies and regulations.</p><p>• Utilize HRIS systems and ticketing platforms to manage and resolve employee benefit inquiries efficiently.</p><p>• Maintain accurate records of benefit enrollments, changes, and terminations within Oracle and other relevant systems.</p><p>• Generate reports and analyze data using Microsoft Excel to support decision-making and improve processes.</p><p>• Collaborate with internal departments to address benefit-related issues and provide prompt resolutions.</p><p>• Support the onboarding process by explaining benefit options and assisting with enrollment.</p><p>• Conduct periodic audits of benefit programs to ensure accuracy and compliance.</p><p>• Assist with the implementation of new benefit initiatives and program enhancements.</p><p>• Respond to employee prompts and inquiries regarding their benefits with professionalism and clarity.</p>
<ul><li><strong>Position: Event Planner (Contract)</strong></li><li><strong>Location: 10410 Highland Manor Drive, Tampa, Florida, 33610, United States</strong></li><li><strong>Type: 100% ONSITE </strong></li><li><strong>Hourly Pay Range: $25 - $27 per hour</strong></li></ul><p><strong>Job Description: </strong></p><ul><li>Ability to plan events that can range from 10 to 500 people, with various degrees of complexity.</li><li>Monitor/manage the project including; creation of project plans and budgets (prepare, manage & reconcile).</li><li>Ability to lead team working on an event and direct many facets at one time.</li><li>Collaborate and interact effectively with Firm’s senior management, middle management and customers.</li><li>Provide strategic input and recommendations to business group on event development.</li><li>Maintain partnering relationships with internal business partners such as Food Services, Conference -Services, Audio Visual, Security and Facilities.</li><li>Manage all aspects of events including but not limited to: internal consulting, concept proposal development, site selection via RFP process, vendor negotiation, contract administration (including controlling risks associated with attrition and cancellation), hotel management, air/ground travel, total logistics coordination (menus, setup, decor, audio visual), creative writing for invitation, input on graphic design and website development, printing, registration management, coordination of speakers, giveaways, entertainment, activities, and travel staff.</li></ul><p><br></p><p><strong>Role and Responsibilities: </strong></p><p>Corporate Meeting Coordinator manages the front desk, provides light meeting planning support, assists clients with meeting needs, such as room assignments, printing of name badges, etc. Job Description:</p><p>• Cover reception desk essential functions; answering telephone calls, and returning emails promptly- within four hours or by the end of day</p><p>• Stand, Greet and direct clients when they arrive to the conference center</p><p>• Walk and inspect conference set up</p><p>• Detail pop up/small meetings as directed</p><p>• Assist Meeting Planner with high level meetings (right hand of the planner, buddy system)</p><p>• Interact with Central Reservation (internal meeting booking department), porters, audio visual and catering</p><p>• Submit facilities requests as directed by Planner</p><p>• Support Meeting Planning Managers, Meeting Specialists and other managers</p><p>• High touch approach, customer service focus</p><p>• Perform any other job related duties as assigned</p><p>• Handle all conference center guest room blocks, where it applies</p><p>• Manage space issues, escalate unresolved issues to the Lead Planner</p><p> </p><p>Adhere to conference center SOP’s Qualification:• Two years hospitality experience in 5 Star Hotels, Event Planning and Food & Beverage with high touch customer service</p><p>• Ability to follow written and/or verbal instructions</p><p>• Ability to stand and/or sit and continuously perform essential job functions for duration of shift with or without reasonable accommodations</p><p>• Ability to effectively deal with internal and external</p><p> </p>
We are looking for a detail-oriented Collections Specialist to join our team in Tampa, Florida. This is a Contract position where you will play a key role in managing business-to-business collections and ensuring efficient account resolution. The ideal candidate has strong Excel skills, particularly in using VLOOKUPs and Pivot Tables, and possesses a solid background in commercial and consumer collections.<br><br>Responsibilities:<br>• Handle a portfolio of business-to-business accounts, averaging approximately 286 accounts, and ensure timely collections.<br>• Utilize advanced Excel functions, including VLOOKUPs and Pivot Tables, to analyze and manage collection data effectively.<br>• Conduct virtual training sessions to support team members and ensure adherence to collection processes.<br>• Collaborate with clients and internal teams to resolve billing discrepancies and negotiate payment plans.<br>• Maintain accurate records of collection activities and communication with clients.<br>• Monitor account statuses to identify overdue invoices and prioritize collection efforts.<br>• Apply knowledge of commercial and consumer collections to streamline processes and improve efficiency.<br>• Ensure compliance with company policies and applicable regulations throughout all collection activities.<br>• Provide regular updates and reports on account statuses to management.<br>• Adapt to changing priorities and workflows as needed to meet collection targets.
