<p><strong>About the Role</strong></p><p>Our client is seeking a reliable, hands-on <strong>Maintenance Technician</strong> to keep facility equipment and automated systems running smoothly. This role focuses on troubleshooting, repairing, and maintaining machinery critical to daily operations — including carton erectors, conveyors, pneumatics, and their proprietary warehouse robotic system. You’ll support operations throughout your shift, respond to breakdowns, complete preventive maintenance, and communicate effectively with internal teams, vendors, and customers.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Daily Operations</strong></p><ul><li>Perform start-of-shift inspections to verify all machines and equipment are operating correctly for the operations team.</li><li>Monitor the performance of <strong>Carton Erectors</strong> and ensure continuous, efficient operation.</li><li>Ensure the <strong>proprietary system</strong> is functioning properly throughout the shift.</li><li>Read equipment manuals and identify required parts or repairs.</li><li>Communicate with vendors and customers when technical issues require external support.</li></ul><p><strong>Preventive & Corrective Maintenance</strong></p><ul><li>Execute scheduled <strong>Preventive Maintenance (PMs)</strong> assigned by the supervisor.</li><li>Diagnose and repair equipment issues, including mechanical, electrical, pneumatic, and conveyor-related problems.</li><li>Log all maintenance activity, issues, repairs, and observations accurately in maintenance systems.</li><li>Respond quickly and effectively to unexpected breakdowns during the shift.</li></ul><p><strong>End-of-Shift Duties</strong></p><ul><li>Document any issues encountered during the shift and hand off critical information to the next technician.</li><li>Ensure work areas, tools, and equipment are cleaned and properly stored.</li><li>Close out or transition ongoing projects as needed.</li></ul>
We are looking for a dedicated Customer Support Engineer to join our team in Kennesaw, Georgia. In this long-term contract role, you will provide exceptional support to customers by addressing technical issues, analyzing energy systems, and ensuring the seamless delivery of energy management solutions. This position requires a proactive problem-solver who thrives in a fast-paced, customer-focused environment.<br><br>Responsibilities:<br>• Deliver outstanding support to clients via phone calls, emails, and ticketing systems, ensuring all issues are resolved promptly.<br>• Analyze energy management systems and related data to identify opportunities for optimization.<br>• Interpret technical documents such as wiring diagrams and as-built drawings to support troubleshooting and system improvements.<br>• Collaborate with internal teams, field operations, contractors, and vendors to ensure timely project completion.<br>• Maintain accurate documentation of work orders, incoming calls, and other updates to ensure proper record-keeping.<br>• Address technical problems by researching solutions, implementing fixes, or escalating issues when necessary.<br>• Build positive relationships with customers by demonstrating professionalism and empathy during interactions.<br>• Handle challenging situations, including upset customers or stressful calls, with composure and efficiency.<br>• Adapt to flexible work schedules and shift requirements as needed.<br>• Provide guidance and support to team members to ensure the overall success of the department.
<p><strong>Job Summary</strong></p><p>The Lead Access Control & Video Surveillance Technician is responsible for the installation, configuration, maintenance, and troubleshooting of electronic security systems, including access control, video surveillance (VMS), and related low‑voltage infrastructure. This role requires strong technical expertise, attention to detail, and the ability to work independently while delivering professional customer service.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Install, program, test, and service access control systems (controllers, readers, locks, door hardware, power supplies)</li><li>Install, configure, and maintain video surveillance systems, including IP cameras, NVRs/DVRs, and video management software (VMS)</li><li>Pull, terminate, label, and test low‑voltage cabling (Cat5e/Cat6, coax, composite)</li><li>Program system software and integrate video surveillance and access control platforms</li><li>Troubleshoot hardware, software, and network connectivity issues</li><li>Perform system commissioning, inspections, and preventative maintenance</li><li>Read and interpret drawings, blueprints, schematics, and wiring diagrams</li><li>Document installations, service work, and system configurations</li><li>Provide basic end‑user training and system handoff</li><li>Communicate professionally with customers, project managers, and internal teams</li><li>Adhere to safety standards, company policies, and industry best practices</li></ul><p><br></p>
We are partnering with a growing organization in the Cumberland area to permanent an IT Systems Analyst to support a dynamic, high-volume help desk environment. This is a great opportunity for someone who is a self-starter, thrives in fast-paced settings, and enjoys hands-on troubleshooting across a diverse technical landscape. You’ll join a collaborative IT support team (15+ members across the U.S.) supporting ~550 users across both Windows and Mac environments, with exposure to modern tools including Microsoft 365 and Copilot. This role also offers involvement in exciting initiatives like onboarding new hires and supporting an Exchange to Microsoft 365 migration. What You’ll Do Provide Tier 1 support for hardware, software, and mobile devices (PC, Mac, iPhone, iPad) Troubleshoot issues across operating systems, applications, networks, and peripherals Manage and resolve high-volume support tickets via phone, email, and ticketing systems Set up new hires, including account creation (Active Directory) and equipment provisioning Support onboarding and offboarding processes, including user access and device management Assist with software installations, updates, and system maintenance Maintain IT inventory and track hardware assets Deliver basic IT training and create user documentation (FAQs, guides, etc.) Support Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive, etc.) Leverage Microsoft Copilot to improve productivity and streamline support workflows Escalate complex issues to senior engineers as needed Contribute to process improvements and help enhance overall IT service delivery