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3 results for Front Desk Coordinator in Syracuse, NY
- Ithaca, NY
- onsite
- Temporary to Hire
- 19 - 20 USD / Hourly
- <p>We are looking for a Medical Receptionist to support a busy patient-facing office in Ithaca, New York. This contract opportunity is ideal for someone who brings strong front-desk experience, excellent communication skills, and a thorough approach to patient service. In this role, you will help coordinate appointments, guide patients through insurance and payment questions, and contribute to a smooth and welcoming office experience.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming and outgoing patient calls, turning inquiries into scheduled visits while addressing questions related to upcoming appointments and billing.</p><p>• Coordinate appointment scheduling, confirmations, and reminders to help maintain an organized calendar and a positive patient experience.</p><p>• Review insurance details and complete required administrative documents so products and services are prepared on time for scheduled visits.</p><p>• Maintain accurate patient account information with discretion while following healthcare regulations and office standards.</p><p>• Explain service pricing, available coverage, and payment arrangements, then organize follow-up visits or additional outpatient appointments as needed.</p><p>• Support office performance goals by promoting service quality, following best practices, and encouraging referrals from existing patients when appropriate.</p><p>• Build productive relationships with outside providers and vendors while assisting with supply and inventory oversight for the practice.</p><p>• Participate in ongoing learning through scheduled training sessions, team meetings, and development activities.</p>
- 2026-11-11T00:00:00Z
- Syracuse, NY
- onsite
- Temporary / Contract
- 19 - 21 USD / Hourly
- <p>We are seeking a compassionate, professional, and detail-oriented Medical Receptionist to join a busy healthcare office in the Syracuse area. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while supporting daily front-office operations. This position requires strong communication skills, attention to detail, and the ability to thrive in a fast-paced medical environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Greet and check in patients in a courteous and professional manner</li><li>Answer and direct incoming phone calls and respond to patient inquiries</li><li>Schedule, confirm, and reschedule patient appointments</li><li>Verify patient demographics, insurance information, and medical records</li><li>Collect copays and process payments as needed</li><li>Maintain accurate patient files and electronic medical records (EMR)</li><li>Assist with patient registration and intake paperwork</li><li>Coordinate communication between patients, providers, and clinical staff</li><li>Handle incoming and outgoing mail, faxes, and medical documentation</li><li>Ensure compliance with HIPAA and confidentiality regulations</li><li>Perform other administrative and clerical duties as assigned</li></ul><p><br></p>
- 2026-10-30T00:00:00Z
- Cortland, NY
- onsite
- Temporary to Hire
- 19 - 20 USD / Hourly
- <p>We are looking for a friendly and organized Medical Receptionist to support a patient-focused healthcare office in Cortland, New York. This contract-to-permanent opportunity is ideal for someone who enjoys creating a welcoming experience while keeping scheduling, patient communication, and front-desk operations running smoothly. The person in this role will help patients navigate appointments, insurance questions, and follow-up care while maintaining accurate records and attentive service throughout each interaction.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate incoming and outgoing patient calls, respond to pre-appointment questions, and guide conversations toward confirmed office visits when appropriate.</p><p>• Arrange appointments, send reminders, and confirm upcoming visits to help maintain an efficient daily schedule and a positive patient experience.</p><p>• Review insurance details, collect required forms, and prepare documentation so products and services are ready in time for scheduled appointments.</p><p>• Support patient check-in and front-desk activities while handling account information with discretion and in accordance with privacy and compliance standards.</p><p>• Explain service fees, available coverage, and payment choices, then organize follow-up visits or additional outpatient scheduling as needed.</p><p>• Contribute to quality and service goals by promoting best practices and encouraging satisfied patients to refer others to the practice.</p><p>• Build productive relationships with outside service partners and vendors while assisting with supply and inventory coordination.</p><p>• Participate in ongoing learning through meetings, conference calls, and training sessions to stay current on office procedures and patient service expectations.</p>
- 2026-10-29T00:00:00Z