Add your latest resume to match with open positions.
3 results for Customer Service Specialist in Syracuse, NY
- Syracuse, NY
- onsite
- Temporary
- 18 - 21 USD / Hourly
- <p>We are seeking a professional and customer-focused <strong>Customer Service Representative</strong> to serve as a key point of contact for customers. This role is responsible for providing exceptional service, addressing inquiries, resolving issues, and ensuring a positive customer experience.</p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, chat, or in person in a timely and professional manner</li><li>Provide accurate information regarding products, services, policies, and procedures</li><li>Resolve customer concerns, complaints, or issues while maintaining a positive and solutions-oriented approach</li><li>Document customer interactions and maintain accurate records in internal systems</li><li>Process orders, returns, exchanges, or account updates as needed</li><li>Escalate complex issues to appropriate internal teams when necessary</li><li>Follow established procedures and customer service standards</li><li>Contribute to a positive team environment and support departmental goals</li></ul><p><br></p><p><br></p>
- 2026-03-27T00:00:00Z
- Ithaca, NY
- onsite
- Contract / Temporary to Hire
- 18 - 21 USD / Hourly
- We are looking for a dedicated Customer Service Representative to join our team in Ithaca, New York. In this Contract to permanent position, you will play a key role in ensuring customer satisfaction through effective communication and problem-solving. This is an excellent opportunity for individuals with a passion for helping others and a commitment to delivering exceptional service.<br><br>Responsibilities:<br>• Respond promptly to inbound customer inquiries and provide accurate information.<br>• Process customer orders efficiently while ensuring all details are entered correctly.<br>• Handle both inbound and outbound calls with professionalism and courtesy.<br>• Resolve customer concerns and complaints effectively, aiming for quick and satisfactory solutions.<br>• Maintain detailed and accurate records of customer interactions.<br>• Collaborate with team members to improve customer service processes and ensure seamless operations.<br>• Follow company policies and procedures to guarantee high-quality service delivery.<br>• Identify opportunities to enhance customer satisfaction and communicate feedback to management.<br>• Stay updated on product knowledge and services to address customer needs effectively.
- 2026-04-10T00:00:00Z
- Ithaca, NY
- onsite
- Temporary
- 18 - 20 USD / Hourly
- <p>We are seeking a reliable and customer‑focused <strong>Customer Service Representative</strong> to support daily customer interactions and ensure a positive experience. This role requires strong communication skills, problem‑solving abilities, and a commitment to delivering excellent service.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, and/or chat in a professional manner</li><li>Resolve customer issues, concerns, and questions efficiently and accurately</li><li>Document customer interactions and maintain detailed records in internal systems</li><li>Process orders, service requests, returns, or account updates as needed</li><li>Escalate complex issues to appropriate departments or supervisors</li><li>Follow company policies, procedures, and service standards</li><li>Maintain a positive, helpful, and solution‑oriented attitude</li></ul><p><br></p>
- 2026-04-10T00:00:00Z