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2 results for Help Desk in Sunnyvale, CA
- Palo Alto, CA
- onsite
- Temporary / Contract
- 40 - 45 USD / Hourly
- We are looking for a Help Desk/Desktop Support Analyst to provide day-to-day technical support for end users in Palo Alto, California. This Long-term Contract position is ideal for someone who enjoys resolving hardware, software, and access-related issues while delivering responsive service. The role focuses on maintaining a reliable desktop environment, assisting with Windows-based systems, and ensuring support requests are handled efficiently and professionally.<br><br>Responsibilities:<br>• Provide first-line technical assistance for desktop, laptop, and basic peripheral issues affecting end users.<br>• Diagnose and resolve problems related to Microsoft Windows environments, including Windows 10 system performance and usability concerns.<br>• Manage user account support tasks such as password resets, access updates, and directory-related requests within Active Directory.<br>• Respond to service desk tickets in a timely manner, document troubleshooting steps, and communicate resolution status clearly to users.<br>• Escalate more complex incidents when needed while maintaining ownership of issues through completion.<br>• Assist with workstation setup, software installation, and general configuration to support daily business operations.<br>• Perform routine troubleshooting to identify root causes and restore service with minimal disruption to users.
- 2026-08-27T00:00:00Z
- Sunnyvale, CA
- onsite
- Temporary / Contract
- 22 - 24 USD / Hourly
- <p>We are seeking a proactive, polished, and highly organized <strong>Operations Coordinator / Receptionist</strong> to support day-to-day office operations in a fast-paced corporate environment. This role serves as the first point of contact for guests, vendors, and employees while also providing broad administrative and operational support to help keep the office running smoothly.</p><p>This is an ideal opportunity for someone who enjoys being the central hub of an office, takes pride in creating a welcoming environment, and can manage multiple priorities with professionalism and attention to detail.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary front desk contact by greeting visitors, vendors, and employees in a professional and welcoming manner</li><li>Answer and route incoming calls and respond to general front office inquiries</li><li>Maintain the reception area, lobby, meeting spaces, and common areas to ensure a clean and professional appearance</li><li>Support daily office operations and routine administrative procedures</li><li>Act as a point of contact for general office needs and help troubleshoot day-to-day operational issues</li><li>Manage incoming and outgoing mail, shipping, deliveries, and package distribution</li><li>Provide administrative support to employees and internal teams as needed</li><li>Partner with executive support and operations teams on scheduling, coordination, and general office support tasks</li><li>Create, update, and maintain spreadsheets, documents, and presentation materials</li><li>Assist with internal communications, office signage, and light design work using tools such as Canva</li><li>Support planning and execution of office events, employee activities, and onsite meetings</li><li>Provide general backend administrative support to the operations team</li></ul><p><br></p>
- 2026-09-10T00:00:00Z