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4 results for Communications Specialist in Sunnyvale, CA

Marketing/Communications Manager

Dublin, California
onsite
Temporary / Contract
50 - 60 USD / Hourly
We are seeking a Change & Communications Manager to lead organizational change management, stakeholder engagement, and communication strategies for enterprise-wide transformation initiatives. This role will help drive employee readiness, adoption, and engagement by translating complex business and technology changes into clear, actionable communications. Responsibilities:<ul><li>Develop and execute change management and communication strategies that support business transformation, process improvement, and technology initiatives.</li><li>Assess organizational impacts, stakeholder readiness, and potential adoption risks associated with change initiatives.</li><li>Create a variety of communication materials, including executive communications, presentations, FAQs, toolkits, training resources, and employee updates.</li><li>Partner with cross-functional leaders and teams to support organizational readiness and successful change adoption.</li><li>Facilitate stakeholder engagement activities, workshops, feedback sessions, and change-related forums.</li><li>Support leadership teams with communication planning, coaching, and change advocate programs.</li><li>Measure adoption and communication effectiveness, using feedback and insights to refine strategies and improve engagement.</li></ul>
2026-09-04T00:00:00Z

Customer Service Specialist

Oakland, California
onsite
Temporary / Contract
26 - 29 USD / Hourly
Customer Service SpecialistBrief Job Description:The Customer Service Specialist provides support to customers by answering questions, resolving issues, processing requests, and delivering a positive service experience.Responsibilities:<ul><li>Respond to customer inquiries by phone, email, or chat</li><li>Resolve issues related to orders, billing, products, or services</li><li>Document customer interactions in CRM or ticketing systems</li><li>Escalate complex issues to appropriate departments</li><li>Process returns, refunds, or service requests as needed</li><li>Maintain service quality and meet response-time goals</li></ul>
2026-09-25T00:00:00Z

Content Strategist

San Francisco, California
remote
Temporary / Contract
40 - 60 USD / Hourly
We are looking for a Content Specialist to support large-scale content conversion and migration initiatives. This is a high-volume, execution-focused role that requires exceptional organization, accuracy, and consistency. This Long-term Contract position will work across member-facing help content and internal knowledge resources, applying established content standards, style guidelines, and formatting requirements while helping improve content accessibility and usability. Responsibilities:<ul><li>Convert process workflows from a decision-tree format into clear, structured wiki documentation while maintaining logical accuracy.</li><li>Review and quality-check content migrated into a new CMS, validating formatting, metadata, links, and overall content integrity.</li><li>Perform manual content migration when needed, ensuring accuracy and consistency.</li><li>Organize content within libraries and folders to improve discoverability, governance, and reuse.</li><li>Develop reusable content components, templates, and modules to streamline future content updates.</li><li>Apply established style, voice, and formatting standards consistently across all content.</li><li>Utilize AI and generative tools to support content conversion and QA activities, while maintaining ownership of final quality.</li><li>Collaborate with content strategists and cross-functional stakeholders to resolve questions regarding content accuracy, structure, and scope.</li><li>Exercise sound judgment when handling complex or non-standard content and provide recommendations for future content management approaches.</li><li>Track project milestones, monitor progress, and proactively identify risks or blockers.</li></ul>
2026-09-24T00:00:00Z

Office Specialist I

Oakland, California
onsite
Temporary / Contract
23 - 25 USD / Hourly
We are looking for an Office Specialist I to join our team in Oakland, California. In this role, you will support a department director by handling a variety of administrative and clerical tasks critical to daily operations. This is a long-term contract position that requires a proactive individual with excellent organizational skills and the ability to work independently. Key Responsibilities:Perform general clerical duties such as filing, data entry, and document preparation.Answer phones, route calls, and provide exceptional customer service to internal and external stakeholders.Maintain and update records, logs, and reports accurately and efficiently.Assist with scheduling, correspondence, and meeting coordination.Support departmental operations with additional administrative tasks as assigned.
2026-09-18T00:00:00Z