<p>We are looking for a Call Center Specialist to support critical service coordination in California. This long-term contract position is ideal for someone who can manage urgent and routine calls, collect accurate information, and ensure the right response teams are engaged quickly. The role requires strong judgment, clear communication, and a consistent approach to documentation and shift-based operations.</p><p><br></p><p>Responsibilities:</p><p>• Monitor radio communications and assess developing situations to coordinate additional support when safety concerns arise.</p><p>• Receive emergency and non-emergency calls, gather complete incident details, and document requests accurately in the designated work order and dispatch system.</p><p>• Route service issues to the appropriate response group, including facilities, security, or other operational teams, based on the nature of the request.</p><p>• Maintain precise records through work orders, call logs, and shift notes to support continuity and accountability.</p><p>• Prepare recurring operational reports using standard office software such as Microsoft Word and Excel.</p><p>• Review active workflows throughout the shift to help ensure service requests are handled promptly and in line with established procedures.</p><p>• Communicate important updates to incoming team members during shift handoff so ongoing issues remain properly managed.</p><p>• Work closely with supervisors, responders, and partner departments to support coordinated incident response and daily operations.</p>
We are looking for an Account Specialist to join a financial services team in Sunnyvale, California on a contract basis with the potential for a permanent position. This position is well suited for someone who has supported customer accounts in a banking, credit union, or related financial environment and is comfortable managing sensitive financial records with accuracy. The role focuses on deposit-related account support, transactional processing, and document handling while maintaining strong adherence to established policies and compliance standards.<br><br>Responsibilities:<br>• Manage daily account service activities, including updates to customer profiles, maintenance requests, and support for deposit-related products.<br>• Process and review transactions involving IRAs, CDs, wire activity, and other banking services with close attention to accuracy and timeliness.<br>• Maintain organized financial documentation and verify that records meet internal controls and regulatory expectations.<br>• Support account operations by resolving service issues, researching discrepancies, and coordinating follow-up on outstanding items.<br>• Perform account balancing and reconciliation tasks to help ensure transaction integrity and accurate customer records.<br>• Assist with billing, receivable, payable, and related accounting support functions as needed within the scope of the role.<br>• Apply credit union or banking policies consistently when handling account requests, transactions, and documentation.<br>• Partner with internal teams to provide efficient service across deposit operations, personal banking support, and account administration.
We are looking for a Facilities Call Center Specialist to support critical service coordination in Menlo Park, California. This Long-term Contract position is ideal for a detail-oriented customer service specialist who can manage urgent and routine calls, gather accurate details, and direct the appropriate response teams with sound judgment. The role requires strong communication, careful documentation, and the ability to stay composed while handling fast-moving situations in a healthcare environment.<br><br>Responsibilities:<br>• Monitor incoming radio and call activity, assess each situation, and coordinate additional support when safety-related issues arise.<br>• Receive emergency and non-emergency requests, collect complete incident details, and route work to the appropriate facilities, security, or response personnel.<br>• Enter service requests, updates, and incident information into the designated management system while keeping logs and work orders accurate and current.<br>• Apply established procedures consistently to ensure critical response steps are completed thoroughly and without delay.<br>• Prepare routine shift, daily, and weekly reports using standard office software such as Microsoft Word and Excel.<br>• Communicate key updates during shift handoffs so incoming team members are informed of ongoing issues, priorities, and unresolved items.<br>• Review active workflows to confirm service requests are being handled with attention to detail, efficiently, and within expected response standards.<br>• Serve as a point of coordination among supervisors, facilities teams, security staff, and other internal partners involved in incident response.
<p>We are looking for an Office Specialist I to join our team in Oakland, California. In this role, you will support a department director by handling a variety of administrative and clerical tasks critical to daily operations. This is a long-term contract position that requires a proactive individual with excellent organizational skills and the ability to work independently.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>Perform general clerical duties such as filing, data entry, and document preparation.</p><p>Answer phones, route calls, and provide exceptional customer service to internal and external stakeholders.</p><p>Maintain and update records, logs, and reports accurately and efficiently.</p><p>Assist with scheduling, correspondence, and meeting coordination.</p><p>Support departmental operations with additional administrative tasks as assigned.</p>