We are looking for a success driven Customer Service Representative to join our team in New York, New York. In this long-term contract role, you will be the first point of contact for customers, providing exceptional service and ensuring their needs are met efficiently. This position offers an opportunity to contribute to a non-profit organization by delivering outstanding support and care to its clientele.<br><br>Responsibilities:<br>• Respond promptly and professionally to incoming customer inquiries via phone and other communication channels.<br>• Accurately process and manage customer orders, ensuring all details are entered correctly.<br>• Handle inbound and outbound calls to address customer concerns, provide information, and resolve issues.<br>• Maintain detailed records of customer interactions, transactions, and feedback.<br>• Collaborate with team members to improve service quality and ensure customer satisfaction.<br>• Follow organizational guidelines and standards to deliver consistent and high-quality service.<br>• Address customer complaints with empathy and provide appropriate solutions.<br>• Monitor and prioritize tasks to meet deadlines and service-level agreements.<br>• Provide insights and suggestions to improve customer service processes.
<p>We are looking for an organized and customer-focused Customer Success Specialist to join our team! In this contract role, you will play a crucial part in ensuring client satisfaction by providing outstanding support and gathering information essential for various internal departments. If you have a background in customer service and enjoy solving problems while maintaining strong client relationships, we encourage you to apply!</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to customer inquiries and resolve issues with professionalism and efficiency.</p><p>• Maintain and update client records using CRM tools and databases.</p><p>• Address and resolve complaints to enhance customer satisfaction.</p><p>• Administrative duties as needed: filing, copying, scanning</p><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Jamaica, New York. This is a long-term contract opportunity for professionals passionate about delivering exceptional service and maintaining customer satisfaction. The ideal candidate will handle various customer interactions, ensuring a seamless experience while addressing inquiries efficiently.<br><br>Responsibilities:<br>• Respond promptly to inbound calls, addressing customer inquiries and resolving issues with professionalism.<br>• Process and manage order entries accurately to ensure timely fulfillment.<br>• Deliver exceptional customer service by maintaining a friendly and helpful demeanor during all interactions.<br>• Handle both inbound and outbound calls as needed, ensuring customer needs are met.<br>• Track and document customer interactions and updates in the system for record-keeping purposes.<br>• Collaborate with team members to improve processes and enhance customer satisfaction.<br>• Provide clear and concise information to customers regarding products, services, and policies.<br>• Identify and escalate complex issues to the appropriate team or supervisor when necessary.<br>• Maintain up-to-date knowledge of company offerings to provide accurate support.<br>• Ensure compliance with company guidelines and procedures in all customer interactions.
<p>We are looking for an experienced Customer Service Representative to join our team near Montvale, New Jersey. This long-term contract position requires exceptional organizational and communication skills to ensure seamless coordination between customers, servicing dealers, and internal teams. The ideal candidate will thrive in a fast-paced environment, handling dispatch operations and customer inquiries with efficiency and professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Receive and prioritize service requests, dispatching them promptly to servicing dealers.</p><p>• Monitor technician progress and provide timely updates to customers regarding job status.</p><p>• Communicate detailed job instructions and service requirements clearly to servicing dealers.</p><p>• Maintain accurate records of dispatch times, service notes, estimated arrival times, and job completion logs.</p><p>• Coordinate follow-up visits, parts needs, or additional assistance for multi-step service jobs.</p><p>• Ensure dispatch decisions align with service-level agreements and response-time standards.</p><p>• Handle inbound customer calls, addressing inquiries related to service requests, scheduling, and updates.</p><p>• Create and update service orders using dispatching software and organizational tools.</p><p>• Utilize troubleshooting guides and workflows to gather necessary job information efficiently.</p><p>• Address customer concerns with professionalism and escalate issues only when required.</p>
<p><strong>Job Title:</strong> Senior Customer Service Specialist</p><p><strong>Location:</strong> Meriden, CT (Onsite – local candidates only)</p><p><strong>Employment Type:</strong> Full-Time, Permanent</p><p><strong>Salary:</strong> Up to $70,000 annually</p><p><br></p><p>Our client has partnered exclusively with Robert Half in search of a Senior Customer Service Specialist with manufacturing industry experience to join a growing team local to Meriden, CT. This is a full-time, onsite role supporting customer accounts from order placement through fulfillment. The ideal candidate brings strong tenure, attention to detail, and confidence working with pricing, orders, and customer communication in a fast-paced manufacturing environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as a primary point of contact for assigned customer accounts</li><li>Process and track customer orders from entry through delivery</li><li>Manage pricing, quotes, and order adjustments accurately and efficiently</li><li>Coordinate with internal teams (production, planning, logistics, sales) to ensure timely fulfillment</li><li>Monitor order status and proactively communicate updates, delays, or changes to customers</li><li>Maintain accurate records within ERP/order management systems</li><li>Support account management tasks and build long-term customer relationships</li><li>Resolve customer issues professionally and efficiently</li></ul><p><strong>Qualifications:</strong></p><ul><li><strong>5+ years of steady experience</strong> in a customer service or order management role</li><li>Prior experience in a <strong>manufacturing environment required</strong></li><li>Proven experience with pricing and order processing</li><li>Strong customer communication and relationship management skills</li><li>High attention to detail and ability to manage multiple priorities</li><li>Comfortable working onsite in a fast-paced, team-oriented setting</li><li>Proficiency with ERP systems and Microsoft Office (Excel preferred)</li></ul><p><br></p><p>Interested and qualified candidates should apply by emailing their resume to:</p><p><strong>daniele.zavarella@roberthalf com</strong></p>
<p>We are seeking a highly organized and client-focused <strong>Customer Service and Account Manager</strong> to join our logistics team. This role is responsible for managing day-to-day operations for apparel clients, ensuring exceptional service, timely deliveries, and strong client relationships. The ideal candidate will have experience in logistics, supply chain, or apparel distribution and possess excellent communication and problem-solving skills.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for assigned apparel clients, managing all inquiries and service requests.</li><li>Oversee order processing, shipment tracking, and delivery schedules to ensure accuracy and timeliness.</li><li>Coordinate with internal teams (warehouse, transportation, and operations) to resolve issues and meet client expectations.</li><li>Monitor inventory levels and assist clients with replenishment planning.</li><li>Prepare and analyze reports on shipment status, performance metrics, and account activity.</li><li>Handle escalations promptly and provide proactive solutions to prevent service disruptions.</li><li>Maintain strong relationships with clients through regular communication and account reviews.</li><li>Identify opportunities for process improvements and upselling additional services.</li></ul><p><br></p>
<p>Customer Service / Procurement Specialist</p><p>Our global manufacturing client is seeking a proactive Customer Service / Procurement Specialist to manage customer accounts and sales order processing. This is a growth-focused role with potential advancement to a supervisory position.</p><p>Key Responsibilities:</p><ul><li>Assemble and ship sample packages, ensuring prompt delivery and follow-up.</li><li>Support the sales team with RFQs and pricing </li><li>Enter and acknowledge sales orders accurately and efficiently.</li><li>Maintain direct relationships with assigned customer accounts.</li><li>Prepare customer status reports, quotations, and follow-up communications.</li><li>Process sales invoices and shipping documents.</li><li>Complete special projects as assigned and provide administrative support </li><li>Assist in packing and shipping finished orders with required paperwork.</li></ul><p> </p><p>Requirements:</p><ul><li>2+ years’ experience in manufacturing, supply chain, customer service, or account management.</li><li>Detail-oriented with strong organizational and communication skills.</li><li>Comfortable with order entry systems and standard office software.</li><li>Professionalism and the ability to manage multiple tasks and priorities.</li></ul><p> </p><p>This is a fantastic opportunity to join a global, multi-location company with excellent benefits and professional development.</p><p>Apply today or send your resume to Kelsey.Ryan@roberthalf(.com) </p>
<p><strong>Customer Account Specialist </strong></p><p>Are you detail-oriented, adaptable, and eager to contribute to a dynamic, global team? Join a leading global wholesaler of commodities in central CT with exciting growth opportunities in a Customer Account Specialist role. </p><p><br></p><p>Position Overview:</p><p>This role is pivotal to ensuring the accurate and timely fulfillment of customer orders by coordinating logistics, maintaining documentation, and nurturing strong customer relationships. You’ll collaborate with sales teams, logistics, and customers to deliver exceptional service and efficient order processing.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate with sales and product teams for order accuracy</li><li>Proactively communicate with salespeople and customers regarding order status and delivery concerns.</li><li>Partner with warehouses, carriers, and logistics teams to ensure on-time product delivery.</li><li>Maintain thorough electronic documentation for orders and shipments in ERP software</li><li>Build strong customer relationships</li></ul><p><br></p><p><strong>Qualifications:</strong></p><ul><li><strong>Education/Experience:</strong> 2+ years of relevant experience.</li><li><strong>Skills:</strong> Proficient with MS Suite; solution-driven mindset.</li><li><strong>Personality Traits:</strong> Quick learner, adaptable, detail-oriented, organized, eager, and enthusiastic.</li></ul><p><strong> </strong></p><p><strong>Why Join Us?</strong></p><ul><li>Work in a collaborative team environment with opportunities for growth.</li><li>Be a part of a global leader with an awesome culture and top notch benefits</li></ul><p><br></p><p><strong>To be considered, Apply today or email your resume to Kelsey.Ryan@roberthalf(.com)</strong></p>
We are seeking a detail-oriented Purchasing Agent to join our team in Stratford, Connecticut. This Contract to permanent position requires a proactive individual who excels in vendor management, purchasing processes, and customer service. The ideal candidate will play a key role in ensuring timely procurement of parts, maintaining strong relationships with vendors, and delivering exceptional service to both internal and external stakeholders.<br><br>Responsibilities:<br>• Prepare accurate quotes based on technician requests and ensure they are sent to clients within one business day.<br>• Evaluate vendor quotes to secure optimal pricing and quality for clients.<br>• Manage the procurement process by ordering necessary parts in advance to meet scheduled job timelines.<br>• Monitor and track purchase orders, ensuring parts arrive as planned and updating technicians accordingly.<br>• Collaborate with technicians to confirm part requirements and approve vendor-recommended replacements.<br>• Review technician follow-up recommendations and coordinate with internal teams to create new work orders.<br>• Support warehouse operations by verifying inventory for jobs scheduled at least one week ahead.<br>• Maintain market awareness by researching new suppliers and assessing competitor activities to enhance client satisfaction.<br>• Respond promptly to client inquiries and provide regular updates to the client relationship manager.<br>• Address service-related issues by involving technical advisors and resolving client concerns in a detail-oriented manner.
<p>We are looking for a dedicated Collections Specialist to join our team in Smithtown, New York. This is a long-term contract position offering an excellent opportunity for individuals with experience in credit and collections to contribute to a dynamic and detail-oriented environment. The ideal candidate will play a key role in managing accounts receivable inquiries and ensuring smooth communication with business-to-business clients.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound calls from B2B customers to address accounts receivable inquiries, including disputes, payment notices, and invoice requests.</p><p>• Process payments efficiently while maintaining high standards of customer service.</p><p>• Create and manage internal tasks related to customer inquiries and follow-ups.</p><p>• Provide accurate and timely responses to invoice and statement requests from clients.</p><p>• Collaborate with internal teams to resolve discrepancies and ensure seamless account management.</p><p>• Maintain detailed records of customer interactions and transactions.</p><p>• Identify and escalate unresolved issues to the appropriate department for resolution.</p><p>• Ensure compliance with company policies and procedures in all collections activities.</p><p>• Develop and maintain strong relationships with clients to foster trust and reliable communication.</p>
<p>We are looking for a motivated Dispatching/Billing Specialist to join our client's team! In this role, you will oversee logistics operations, coordinate dispatching activities, and support sales functions in a dynamic environment. This position is Contract-to-permanent, offering an excellent opportunity for candidates seeking career growth in a growing organization.</p><p><br></p><p>The role does require you to work 7 am - 7 pm Thurs-Saturday or 4 pm - 4 am Wed - Sat.</p><p><br></p><p>Responsibilities:</p><p>• Organize and oversee vehicle activities, including scheduling and monitoring operations.</p><p>• Coordinate with vendors and third-party providers to ensure timely delivery of goods.</p><p>• Maintain accurate records of arrivals, departures, and deliveries.</p><p>• Prepare detailed reports regarding operational performance, maintenance needs, and safety compliance.</p><p>• Assist with administrative tasks such as billing and timecard management.</p>
We are looking for an experienced and detail oriented Receptionist with over six years of expertise to join our team in Brooklyn, New York. This long-term contract position requires a highly organized individual who excels in customer service, communication, and operational support. The ideal candidate will play a pivotal role in ensuring smooth front desk operations, supporting event logistics, and maintaining a welcoming environment for all visitors.<br><br>Responsibilities:<br>• Manage daily front desk operations, including greeting visitors, answering incoming calls, and providing exceptional customer service.<br>• Coordinate and support event planning activities, such as reservations, catering, and audio-visual setups.<br>• Handle multi-line phone systems efficiently, ensuring prompt responses and accurate message delivery.<br>• Collaborate with internal and external partners to streamline event logistics and service delivery.<br>• Maintain accurate records through data entry and review processes, ensuring compliance with specifications.<br>• Schedule and organize conference calls and meetings, ensuring seamless communication and planning.<br>• Utilize Microsoft Office Suites to prepare documents, reports, and presentations.<br>• Monitor and enforce security protocols to maintain a safe and secure environment.<br>• Assist in planning and executing office operations to ensure efficiency and productivity.<br>• Provide administrative support for special projects and tasks as needed.
<p><strong>Collections Specialist - long term temporary opportunity</strong></p><p>Industrial/ Manufacturing collections experience only.</p><p>Business to Business collection calls.</p><p>Resolve client short payments, over payments, discrepancies, etc.</p><p>Discuss over due balances with clients in a manner to come up with a resolution.</p><p>Monitor and review clients assigned to you daily</p><p>Escalate efficiently when it becomes necessary to keep clients up to date.</p><p>Escalation may be with sales team, AR Manager or other management. -Must have excellent communication skills.</p><p>Fast paced environment</p><p>Prepare and review reports using CRM and Excel within the A/R department. Experience with AR Aging required</p><p>Understanding of Debits and Credits may be required.</p><p><br></p><p><strong>Job is ON SITE 5 days, no exceptions.</strong></p><p>APPLY NOW for this excellent opportunity with a growing company.</p>
We are looking for an experienced Receptionist to join our team on a contract basis in Stamford, Connecticut. In this role, you will serve as the first point of contact for visitors and employees, ensuring a welcoming and organized office environment. Your responsibilities will span across visitor management, office operations, and facilities coordination to support a productive and detail-oriented workspace.<br><br>Responsibilities:<br>• Greet and assist guests, employees, and vendors while facilitating their arrival, orientation, and access to office spaces.<br>• Maintain a clean and organized reception area, kitchen, dining spaces, huddle rooms, and other shared areas.<br>• Track visitor and vendor activity, ensuring proper registration and security protocols.<br>• Process and monitor facilities work orders, addressing issues promptly and ensuring completion.<br>• Manage conference room bookings and troubleshoot any audio/visual equipment concerns.<br>• Oversee office supplies, pantry restocking, and first aid inventory, placing orders as needed.<br>• Coordinate with facilities, maintenance, and security teams to ensure smooth office operations.<br>• Administer building access for associates and visitors, including vehicle registration and locker management.<br>• Perform daily walkthroughs to identify and resolve issues related to janitorial services, printers, and other office amenities.<br>• Assist with ad hoc projects and tasks as assigned, supporting overall office functionality.
<p>The Office Services Associate plays a key role in delivering essential daily back-office support, ensuring high-quality service to our clients and internal teams. Core responsibilities include both physical and digital reprographics, copy and mail services, and providing additional support in hospitality, facilities, audio/visual, reception, and other business-critical functions as required. Key Responsibilities:</p><p>· Accurately document all workflow using designated service logs.</p><p>· Troubleshoot basic equipment issues and ensure machines are properly loaded and maintained.</p><p>· Perform regular quality assurance checks on one's work and work of team members.</p><p>· Safely lift up to 50 lbs. on a regular basis as part of essential duties.</p><p>· Complete job tickets before commencing tasks to ensure accuracy and quality. </p><p>· Prioritize and manage workflow to meet contract deadlines for all assignments.</p><p>· Effectively communicate with supervisors and clients regarding project status or deadline concerns.</p><p>· Answer phone calls and emails and place service calls when necessary.</p><p>· Provide courteous and detail-oriented customer service, in person, by phone, and electronically.</p><p>· Consistently adhere to company and client site policies and procedures.</p><p>· Promote a cost-efficient approach when using office equipment and supplies.</p><p><br></p>
We are looking for a dedicated General Office Clerk to join our team in Bronx, New York. This role is ideal for someone with strong organizational skills and a keen attention to detail, who can thrive in a fast-paced environment. As part of a long-term contract, you will play a key role in supporting the finance department through a variety of clerical and administrative tasks.<br><br>Responsibilities:<br>• Manage high volumes of incoming calls, handling inquiries, taking messages, and redirecting calls as needed.<br>• Address resident concerns and complaints both over the phone and in-person with professionalism.<br>• Verify and review tenant data using the Yardi Property Management System.<br>• Compile shareholder tax information and organize data into spreadsheets for analysis.<br>• Calculate income surcharges for shareholders based on prior year assessments and apply charges to accounts.<br>• Assist in the preparation and submission of reports for the finance department.<br>• Maintain accurate and organized filing systems for records and documents.<br>• Perform data entry tasks to schedule appointments and track task completion.<br>• Operate office equipment and complete additional assigned duties as required.
<p>We are looking for a Front Desk Coordinator to join our team in Stamford, Connecticut. In this role, you will serve as the first point of contact for visitors while ensuring smooth operations at our front desk. This is a Contract to permanent position, offering an excellent opportunity to showcase your organizational skills and customer service expertise in a detail-oriented environment.</p><p><br></p><p>Responsibilities:</p><p>• Welcome visitors, including vendors, clients, and job applicants, ensuring they receive a positive first impression.</p><p>• Direct guests to the appropriate individuals or offices and provide clear guidance as needed.</p><p>• Maintain a clean and organized reception area to uphold a detail-oriented appearance.</p><p>• Oversee conference room scheduling and readiness, including catering delivery for meetings.</p><p>• Manage incoming deliveries and ensure proper distribution.</p><p>• Enforce office security protocols by monitoring visitor access, maintaining a logbook, and issuing badges.</p><p>• Handle various clerical tasks, such as answering calls and managing correspondence.</p>
<p>Rapidly expanding New York City firm is currently seeking an Accounts Receivable / Collections Specialist to join their team. In this role, you will play a critical part in managing accounts receivable and ensuring timely payment collections while maintaining strong relationships with clients and internal stakeholders. This position offers an excellent opportunity to contribute to the financial health of the organization through effective communication and detailed documentation.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage the full accounts receivable process, including billing, reconciliations, and timely collection of outstanding payments.</li><li>Monitor aging reports, identify delinquent accounts, and initiate collection efforts through calls and correspondence.</li><li>Partner with internal teams to resolve discrepancies and maintain accurate account records.</li><li>Ensure compliance with company policies and procedures, as well as applicable laws and regulations.</li><li>Provide exceptional customer service to clients while handling inquiries or disputes related to billing or collections.</li><li>Prepare regular reports on collections activity, outstanding balances, and accounts receivable performance to management.</li><li>Support process improvements to optimize AR functions and enhance efficiency.</li></ul>
We are looking for a dedicated Receptionist to join our team in New York, New York. This contract position offers an exciting opportunity to contribute to a detail-oriented and welcoming environment while ensuring seamless day-to-day operations. If you have strong organizational skills and enjoy providing excellent customer service, this role may be a great fit for you.<br><br>Responsibilities:<br>• Prepare and organize conference rooms by setting up furniture, audio/visual equipment, and refreshments as needed.<br>• Ensure conference rooms are cleaned and restored after each use, including returning borrowed items to vendors.<br>• Maintain cleanliness and order in kitchen and catering areas, ensuring they are presentable at all times.<br>• Monitor and manage inventory levels for catering supplies, restocking as necessary.<br>• Answer incoming calls using a multi-line phone system and direct them to the appropriate parties in a courteous manner.<br>• Provide front desk support, greeting visitors and ensuring they have a positive experience.<br>• Handle multiple tasks and deadlines effectively, prioritizing responsibilities to meet organizational needs.<br>• Collaborate with team members to maintain a smooth workflow and high-quality service.<br>• Assist with ad hoc office tasks to support overall operations.
<p>We are looking for a motivated and organized Receptionist to join our team on a long-term contract basis. In this role, you will be the first point of contact for visitors and clients, ensuring a welcoming and attentive environment. Your ability to manage tasks efficiently and maintain a positive demeanor will be essential to the smooth operation of our front desk. As well you will assist the Human Resources department with background checks and administrative tasks as needed. </p><p><br></p><p>Responsibilities:</p><p>• Assist with HR administrative tasks such as background checks.</p><p>• Greet visitors and clients courteously and ensure they feel welcomed.</p><p>• Handle incoming calls and inquiries, providing accurate information and assistance.</p><p>• Manage mail, packages, and deliveries, ensuring timely distribution.</p><p>• Maintain the cleanliness and organization of the reception area to uphold a neat appearance.</p><p>• Schedule and coordinate appointments, meetings, and conference room bookings.</p><p>• Monitor visitor access and maintain security protocols at the front desk.</p><p>• Ensure all interactions reflect the company’s commitment to exceptional service.</p>
We are looking for a detail-oriented Automotive Claims Representative to join our team in Rockville Centre, New York. In this role, you will handle a variety of accounting tasks and ensure that claims are processed efficiently and accurately. The ideal candidate thrives in a structured environment and has a solid understanding of accounts payable, accounts receivable, and invoice processing.<br><br>Responsibilities:<br>• Process and manage automotive claims with accuracy and attention to detail.<br>• Handle accounts payable and accounts receivable transactions in a timely manner.<br>• Use QuickBooks to maintain and update financial records.<br>• Review and process invoices to ensure proper documentation and compliance.<br>• Enter data efficiently into accounting systems while maintaining accuracy.<br>• Communicate with clients and vendors to address inquiries and resolve discrepancies.<br>• Assist in reconciling accounts to ensure balanced financial records.<br>• Support the team in preparing reports and documentation as required.<br>• Monitor deadlines and prioritize tasks to meet organizational goals.
<p>Our client, a growing organization with a high-volume transactional environment, is partnering with our staffing team to identify a driven <strong>Collections / Accounts Receivable Specialist</strong> to support their finance operations. This is an excellent opportunity for someone who enjoys problem-solving, building customer relationships, and contributing directly to cash flow performance.</p><p><br></p><p>What You’ll Do</p><p>In this role, you’ll manage customer accounts end-to-end while helping reduce outstanding receivables and improve overall collection performance:</p><ul><li>Proactively follow up on past-due accounts through phone, email, and online platforms</li><li>Review aging reports and prioritize collection efforts based on risk, balances, and payment history</li><li>Resolve billing questions and payment discrepancies in partnership with internal teams</li><li>Document collection activity and maintain accurate account records</li><li>Collaborate cross-functionally with billing, cash application, and operations teams to ensure account accuracy</li><li>Identify accounts requiring escalation and recommend next steps when appropriate</li><li>Consistently work toward monthly collection goals and improvements in DSO</li><li>Leverage AR tools and systems to track outreach and streamline workflows</li></ul><p><br></p>
<p><strong><u>HR Manager</u></strong><u> - Non-Profit industry </u></p><p><em>Direct-Hire / Permanent position</em></p><p>Robert Half contact: <u>Drew.Schroll@RobertHalf com</u></p><p><br></p><p>Our client, a respected organization in the non-profit sector with union and non-union employees, seeks an HR Manager to advance workplace culture, support staff, and ensure compliant HR practices. This is an outstanding opportunity to make a meaningful impact at a mission-driven organization. This is an HR Department of 1, so you will be fully hands on with all aspects of HR for 75 employees between direct-care staff (union) and corporate/office staff. </p><p><br></p><p><em>Key Responsibilities:</em></p><ul><li>Develop and implement HR strategies and policies that uphold the organization’s values and mission.</li><li>Oversee full-cycle recruitment, onboarding, and offboarding for all employees, including union members.</li><li>Provide guidance in employee relations, performance management, and conflict resolution across union and non-union populations.</li><li>Partner with leadership and labor representatives to maintain labor harmony and resolve employee grievances in accordance with collective bargaining agreements.</li><li>Administer compensation, benefits, and ensure compliance with labor laws and regulations.</li><li>Support the development of training and diversity initiatives for all staff.</li><li>Foster an inclusive, supportive workplace environment.</li></ul><p>Qualifications:</p><ul><li>Bachelor’s degree in Human Resources, Business, or related field.</li><li>3+ years of HR management experience, ideally in the non-profit sector and within a unionized environment.</li><li>Knowledge of employment law, labor relations, and HR best practices.</li><li>Strong communication, leadership, and organizational skills.</li><li>Ability to establish trust and collaborate with staff, union representatives, and leadership.</li><li>PHR/SPHR or SHRM certification considered a plus.</li></ul><p>Why Join?</p><ul><li>Drive your HR career while making a positive impact in the community.</li><li>Collaborate with dedicated professionals in a values-driven, mission-focused workplace.</li><li>Compensation and benefits package aligned with the non-profit sector.</li></ul><p><br></p>
<p><strong>POSITION: Chief Financial Officer (CFO) - Non-Profit</strong></p><p><strong>LOCATION: Bloomfield, CT </strong></p><p><strong>RECRUITER CONTACT: KELLEIGH MARQUARD - <em>Kelleigh.Marquard@Roberthalf</em></strong></p><p><br></p><p>Robert Half is partnering with a valued nonprofit client just outside of Hartford, CT, to identify an experienced <strong>Chief Financial Officer</strong> to join its executive leadership team. This is a high-impact opportunity for a hands-on financial leader who is passionate about serving the local community and supporting a mission-driven organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide strategic and operational financial leadership across accounting, budgeting, forecasting, and reporting functions</li><li>Oversee preparation of monthly, quarterly, and annual financial statements in accordance with nonprofit accounting standards</li><li>Lead grant accounting and compliance, including extensive reporting to the State of Connecticut</li><li>Prepare and present financial results, trends, and strategic insights to the Board of Directors and executive leadership</li><li>Lead, mentor, and develop the finance team while remaining actively involved in day-to-day accounting operations</li><li>Support long-term financial planning, sustainability initiatives, and organizational growth</li><li>Oversee or partner closely with Human Resources functions; prior HR oversight experience is a strong plus</li><li>Utilize and optimize financial systems</li><li>Manage relationship with external CPA firm and ensure compliance with annual audit</li><li>Prepare annual tax filings</li><li>Manage all cash and banking relationships and ensure covenant compliance </li></ul><p><strong>Why This Opportunity:</strong></p><ul><li>Generous compensation package commensurate with experience</li><li>Excellent benefits and strong organizational culture</li><li>Stable, well-respected nonprofit with a meaningful local impact</li><li>Opportunity to play a key leadership role in advancing the organization’s mission</li></ul><p>If you meet these requirements and are interested in this great opportunity, please email your resume in confidence to Kelleigh Marquard at Kelleigh.Marquard@roberthalf com. All inquiries are confidential. At Robert Half we never distribute your resume without your permission.</p>
<p>Our client, a nationally recognized nonprofit organization, is currently seeking a mission-driven Assistant Controller to support their financial operations. For over two decades, this organization has been expanding access to high-quality education opportunities, ensuring students have access to learning environments that best meet their needs. Reporting directly to the Chief Financial Officer, this role is ideal for a detail-oriented accounting professional who thrives in a collaborative, purpose-driven environment and is passionate about making a meaningful impact.</p><p><br></p><p>Responsibilities of this position will include:</p><p>· Maintain and reconcile detailed schedules of receipts, disbursements, administrative fees, and student exits across the general ledger, application database, and digital wallet platform</p><p>· Manage digital wallet activity, including fund disbursements, transaction reviews and approvals, cash transfers, and reconciliations to bank accounts</p><p>· Perform advanced Excel-based data analysis and reporting to ensure alignment between internal systems and external reporting requirements</p><p>· Assist in budgeting, financial monitoring, and preparation of budget-to-actual analyses with clear explanations of variances</p><p>· Support general accounting operations, including invoice processing, 1099 preparation, deposit recording, journal entries, fixed asset management, and contribution reconciliations</p><p>· Assist with compliance and regulatory reporting, including Form 990 preparation, charitable registrations, labor law compliance, and audit support</p><p>· Provide ongoing support to the CFO on financial reporting, policy updates, HR-related tracking (including PTO), and other special projects as assigned</p><p><br></p><p>For immediate consideration please email Ben.Turnbull@roberthalf.</p>
