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6 results for Customer Experience Marketing Manager in Stone Mountain, GA

Marketing Automation Manager

Alpharetta, GA
onsite
Permanent / Full Time
100000 - 125000 USD / Yearly
We are looking for a Marketing Automation Manager to lead the strategy and execution of scalable, data-driven campaign programs in Alpharetta, Georgia. This role combines technical platform expertise with a strong understanding of customer journeys, lead management, and performance analysis to improve marketing effectiveness. You will work across marketing, sales operations, content, and analytics to build efficient automation processes and turn campaign data into meaningful business insights. Responsibilities: • Lead the development and ongoing refinement of automated campaigns, nurture streams, trigger programs, and lifecycle workflows within Marketo. • Manage connections between Marketo, NetSuite, and other business platforms using tools such as Dell Boomi, LaunchPoint, and Zapier to support reliable data flow. • Establish standards for audience segmentation, tailored messaging, dynamic content, testing approaches, email deliverability, and regulatory compliance. • Track campaign and funnel performance, interpret results, and recommend improvements that strengthen engagement and conversion outcomes. • Partner with content, creative, analytics, and broader marketing teams to align program execution with messaging strategy and business goals. • Oversee database quality by maintaining clean records, standardizing fields, reducing duplicates, and monitoring overall system health. • Create and maintain documentation, including process guides, workflow instructions, and operating procedures for marketing automation activities. • Keep current with platform enhancements and emerging marketing automation practices to identify opportunities for continuous improvement. • Provide direction and support to less experienced team members involved in marketing operations or campaign automation work.
2026-05-01T00:00:00Z

Marketing Communications Coordinator

Atlanta, GA
onsite
Temporary / Contract
21.375 - 24.75 USD / Hourly
We are looking for a highly organized Marketing Communications Coordinator to support brand visibility and marketing performance for a CPG organization in Atlanta, Georgia. This Long-term Contract opportunity is ideal for a detail-focused candidate who can balance analytics, content coordination, and cross-functional marketing support in a fast-moving environment. The role will help track campaign effectiveness, monitor brand presence across channels, and contribute to communication efforts that strengthen audience engagement. Responsibilities:• Manage and maintain marketing spreadsheets, scorecards, and reporting tools to keep campaign and brand data accurate and accessible.• Evaluate marketing performance metrics and translate findings into practical recommendations that support stronger results.• Track return on investment across marketing activities and summarize outcomes for stakeholders.• Monitor how the brand is represented across digital channels and help ensure messaging remains consistent and effective.• Support social media and brand listening efforts by reviewing audience activity, identifying trends, and escalating notable insights.• Draft and publish audience-facing responses to comments and inquiries in alignment with brand tone and communication standards.• Assist with email and content coordination to support broader marketing communication initiatives.• Partner with internal teams on multiple concurrent projects while maintaining strong attention to detail and deadlines.
2026-05-06T00:00:00Z

Customer Service Representative

Lawrenceville, GA
onsite
Temporary / Contract
17 - 23 USD / Hourly
About the RoleWe are seeking a friendly and dependable Customer Service Representative to join a fast-paced team focused on delivering a positive customer experience. In this role, you’ll handle primarily outbound and follow-up calls to existing leads, assisting customers, answering questions, and scheduling appointments for the sales team.This is a great opportunity for someone who enjoys helping people, staying organized, and working in a structured, goal-oriented environment. Key Responsibilities<ul><li>Make outbound calls to a provided list of customers and prospects</li><li>Provide information, answer basic questions, and assist with customer needs</li><li>Schedule appointments and follow-ups for the sales team</li><li>Maintain a high level of professionalism and customer care on every interaction</li><li>Accurately document call details and updates in CRM systems</li><li>Follow established scripts and processes while personalizing the customer experience</li><li>Meet daily performance goals for call activity and scheduled appointments</li><li>Collaborate with internal teams to ensure smooth customer handoffs</li></ul>
2026-06-03T00:00:00Z

Customer Service Representative

Berkeley Lake, GA
onsite
Temporary / Contract
17 - 23 USD / Hourly
About the RoleWe are seeking a friendly and dependable Customer Service Representative to join a fast-paced team focused on delivering a positive customer experience. In this role, you’ll handle outbound and inbound phone calls, assisting customers, answering questions, and scheduling appointments for the sales team. This is a great opportunity for someone who enjoys helping people, staying organized, and working in a structured, goal-oriented environment. Key Responsibilities<ul><li>Make outbound calls to a provided list of customers and prospects</li><li>Provide information, answer basic questions, and assist with customer needs</li><li>Schedule appointments and follow-ups for the sales team</li><li>Maintain a high level of professionalism and customer care on every interaction</li><li>Accurately document call details and updates in CRM systems</li><li>Follow established scripts and processes while personalizing the customer experience</li><li>Meet daily performance goals for call activity and scheduled appointments</li><li>Collaborate with internal teams to ensure smooth customer handoffs</li></ul>
2026-06-03T00:00:00Z

Customer Service - Call Center

Norcross, GA
onsite
Temporary / Contract
17 - 23 USD / Hourly
About the Role We are looking for driven, high-energy Outbound Call Representatives to join a fast-paced sales support team. In this role, you’ll focus strictly on outbound calling and appointment setting; No prospecting or lead generation required. Each day, you’ll be provided with a large volume of pre-experience in leads and will be responsible for connecting with prospects and scheduling meetings for the sales team. This is a great opportunity for someone who thrives in a metrics-driven environment and enjoys being on the phone. What You’ll Do Make 200+ outbound calls daily to provided leads (no cold sourcing required) Work through daily lead lists of ~1,000 contacts Engage prospects, qualify interest, and schedule meetings for the sales team Consistently generate 1–3 experience in appointments per day Accurately track call activity and results in CRM systems Maintain a positive, detail oriented tone while handling high call volume Meet or exceed daily and weekly performance metrics
2026-06-03T00:00:00Z

Part Time Customer Service Representative

Smyrna, GA
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Part Time Customer Service Representative to support customer orders and service activities for a home improvement environment in Smyrna, Georgia. This Long-term Contract position focuses on guiding orders from initial request through final delivery while ensuring records, documentation, and customer updates remain accurate and timely. The role also works closely with internal sales and field teams to resolve service concerns, maintain reporting standards, and contribute ideas that improve day-to-day operations. Responsibilities: • Manage customer orders from initial entry through final delivery, ensuring each step is completed accurately and efficiently. • Enter technical and order-related information into company systems while keeping customer records current and well documented. • Coordinate with sales personnel and customers to collect required paperwork and details needed to complete transactions on schedule. • Track customer requests, updates, and changes within internal databases to maintain clear and reliable order histories. • Partner with field service teams to address ongoing service challenges and support practical solutions for long-term customer concerns. • Prepare standard performance, quality, and management reports as requested by leadership. • Escalate recurring service or process issues to supervisors and suggest improvements that can strengthen team effectiveness. • Complete assigned work within established deadlines while meeting productivity and attendance expectations. • Support continuous improvement efforts by recommending better methods, procedures, and service practices within the department.
2026-05-20T00:00:00Z