We are looking for a client-focused Account Manager to support commercial insurance accounts in Stockton, California. This permanent opportunity is a Contract position with potential for permanent placement and is ideal for someone who brings insurance knowledge, strong relationship-building skills, and a proactive approach to service. The person in this role will work closely with clients, carrier partners, and internal colleagues to keep accounts organized, responsive, and moving forward efficiently.<br><br>Responsibilities:<br>• Oversee a book of commercial insurance business and serve as a primary point of contact for client account needs.<br>• Guide clients through renewals, coverage updates, endorsements, and certificate requests with accuracy and urgency.<br>• Address incoming questions promptly, provide clear follow-up, and deliver dependable day-to-day account support.<br>• Partner with insurance carriers and internal team members to resolve service issues and support policy-related activity.<br>• Keep client files and policy documentation current, complete, and well organized within internal systems.<br>• Track policy timelines and upcoming expiration dates to help ensure a smooth and timely renewal cycle.<br>• Build lasting client relationships by delivering attentive service and understanding each client’s business needs.<br>• Contribute to administrative and account coordination tasks as needed to support overall team operations.
<p><strong>Position Overview:</strong></p><p>We are seeking an experienced <strong>Community Manager</strong> to oversee the daily operations of an affordable housing property or portfolio. The ideal candidate will have strong knowledge of affordable housing programs, property management operations, resident relations, leasing, compliance, and staff supervision. This role requires a hands-on professional who can maintain high occupancy, ensure regulatory compliance, and support a positive resident experience. Based on general knowledge.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage day-to-day property operations for an affordable housing community, including leasing, rent collections, maintenance coordination, and resident services. Based on general knowledge.</li><li>Ensure compliance with affordable housing regulations and programs such as LIHTC, HUD, Section 8, and other applicable local, state, and federal requirements. Based on general knowledge.</li><li>Supervise onsite staff, including leasing, maintenance, and administrative team members. Based on general knowledge.</li><li>Monitor occupancy, delinquency, and budget performance, and implement strategies to meet operational goals. Based on general knowledge.</li><li>Conduct resident relations activities, respond to concerns, and help resolve escalated issues professionally and promptly. Based on general knowledge.</li><li>Oversee recertifications, file audits, inspections, and reporting to ensure compliance standards are met. Based on general knowledge.</li><li>Coordinate with vendors, contractors, and internal teams to maintain property standards and address capital or repair needs. Based on general knowledge.</li><li>Prepare reports related to property performance, compliance, and resident matters. Based on general knowledge.</li></ul>