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11 results for Tier Ii It Support Engineer in Stamford, CT

Desktop Support Engineer

New York, New York
onsite
Temporary / Contract
42.75 - 49.5 USD / Hourly
We are looking for a Desktop Support Engineer to provide dependable technical assistance for end users in an onsite, fast-paced investment banking environment. This long-term contract position is ideal for a hands-on candidate who enjoys solving workstation, account, and device-related issues while delivering responsive support. The role requires strong communication, practical troubleshooting ability, and experience supporting core Microsoft technologies in a user-facing setting. Responsibilities: • Provide day-to-day desktop and help desk support for employees, resolving hardware, software, and access-related issues in a timely manner. • Manage user accounts, security groups, and computer objects within Active Directory to support onboarding, changes, and issue resolution. • Support Office 365 administration tasks, including maintaining user access, license assignments, and group membership updates. • Assist with basic Microsoft Intune activities such as user and device administration, enrollment support, and troubleshooting endpoint issues. • Diagnose and resolve problems across Windows-based systems, including Windows 10 environments, peripherals, and common workplace applications. • Handle service desk tickets efficiently by documenting issues, prioritizing requests, and communicating progress clearly to end users. • Prepare, organize, deploy, and relocate equipment as needed, including connecting devices, managing cables, and setting up workstations. • Work proactively to identify recurring technical issues and help improve support processes through practical problem-solving and follow-through.
2026-09-22T00:00:00Z

Azure Integration Engineer

Fairfield, New Jersey
onsite
Permanent / Full Time
135000 - 155000 USD / Yearly
We are seeking an Integration Engineer to support the design, development, and maintenance of cloud-based integration solutions within a growing organization. This role will focus on connecting business applications, data platforms, and enterprise systems while helping improve data flow, automation, and overall system interoperability. The position offers the opportunity to work closely with both technical and business teams to deliver scalable integration capabilities and contribute to long-term architecture and platform strategy. Responsibilities:<ul><li>Design, develop, and maintain integration solutions that enable secure and reliable data exchange across applications and systems.</li><li>Build and support APIs, interfaces, and integration services while ensuring appropriate security, governance, and lifecycle management.</li><li>Develop and enhance automated deployment and operational processes to improve efficiency and reliability.</li><li>Design and implement integration patterns that support both real-time and asynchronous communication needs.</li><li>Collaborate with stakeholders to gather requirements, define technical solutions, and support implementation efforts.</li><li>Create and maintain technical documentation related to integrations, interfaces, and development standards.</li><li>Troubleshoot and resolve integration-related issues, including data, configuration, and system connectivity challenges.</li><li>Support ongoing platform enhancements, modernization initiatives, and system integrations as business needs evolve.</li><li>Develop data transformation and movement processes across multiple systems and platforms.</li><li>Promote best practices, reusable components, and scalable integration frameworks across the enterprise environment.</li></ul>
2026-09-23T00:00:00Z

Help Desk/Desktop Support Analyst

Wilton, Connecticut
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for end users in Wilton, Connecticut. This Contract position is ideal for someone who enjoys resolving day-to-day desktop and system issues while delivering responsive service in a detail-oriented investment management environment. The role focuses on supporting Microsoft Windows-based devices, assisting with user access, and ensuring service requests are handled efficiently and accurately. Responsibilities: • Deliver front-line technical assistance for desktop, laptop, and Windows-related issues affecting end users • Investigate and resolve routine hardware, software, and connectivity problems through structured troubleshooting • Manage incoming service desk requests, document actions taken, and maintain accurate ticket updates through resolution • Support user account administration tasks within Active Directory, including access changes and basic account maintenance • Install, configure, and maintain Microsoft Windows 10 systems to meet operational needs • Escalate more complex incidents when necessary and coordinate with other support resources to ensure timely resolution • Provide clear guidance to users on technical issues, system usage, and best practices for everyday support needs
2026-09-21T00:00:00Z

Help Desk/Desktop Support Analyst

Stamford, Connecticut
onsite
Permanent / Full Time
75000 - 90000 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in Stamford, Connecticut. This role focuses on maintaining workplace technology, resolving day-to-day hardware and software issues, and supporting a secure, productive desktop environment. The ideal candidate brings strong Microsoft ecosystem knowledge, clear communication skills, and a service-oriented approach to troubleshooting and user support. Responsibilities: • Deliver technical assistance for desktops, laptops, mobile devices, printers, scanners, meeting room technology, and other workplace equipment. • Diagnose and resolve issues involving Windows systems, Microsoft 365 applications, email, collaboration tools, file storage, and endpoint performance. • Administer core Microsoft 365 functions such as account setup, license assignment, mailbox support, group management, and access to Teams, OneDrive, and SharePoint. • Support device management activities through Microsoft Intune, including enrollment, policy configuration, application deployment, and compliance monitoring. • Maintain endpoint health by coordinating provisioning, patch installation, security baseline application, and device lifecycle tasks. • Assist with user account administration, permissions, directory-related support, and basic troubleshooting of access or network connectivity problems. • Follow service desk processes to document incidents, fulfill requests, update asset records, and create or maintain technical support documentation. • Contribute to endpoint security efforts by supporting protection tools, compliance practices, backup awareness, and standard recovery procedures.
2026-08-28T00:00:00Z

Help Desk/Desktop Support Analyst

New York, New York
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to support end users in a fast-paced Marketing/PR environment in New York, New York. This is a Contract position focused on preparing and deploying laptops, coordinating directly with employees, and ensuring devices are fully configured, updated, and ready for use. The ideal candidate brings strong desktop support experience, clear communication skills, and the ability to resolve technical issues efficiently while maintaining a high level of customer service. Responsibilities: • Prepare, image, and deploy laptops for end users according to established technical standards. • Coordinate with employees to schedule device setup, delivery, and support appointments in New York, New York. • Perform operating system updates, software installations, patching, and configuration tasks to keep devices current and secure. • Troubleshoot hardware, software, and user access issues and provide timely resolutions for desktop support requests. • Manage and respond to service desk tickets, documenting work performed and updating request status accurately. • Support user account and access-related tasks within Active Directory as needed. • Use Microsoft SCCM and related tools to assist with software deployment, system maintenance, and endpoint support. • Verify that newly deployed devices are functioning properly and meet user and business requirements before handoff.
2026-09-22T00:00:00Z

Help Desk/Desktop Support Analyst

New York, New York
remote
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join a team in a contract-to-permanent position. This role supports day-to-day end user technology needs while helping maintain a stable Microsoft-based environment across desktop, server, and cloud platforms. The ideal candidate is comfortable resolving technical issues, managing support requests efficiently, and assisting with core infrastructure troubleshooting in a fast-paced setting. Responsibilities: • Provide front-line technical support for end users by resolving hardware, software, and access-related issues across Windows-based environments. • Manage and prioritize incoming service desk requests, ensuring tickets are documented clearly and addressed within expected timeframes. • Support Microsoft 365 and Office 365 applications, including user setup, troubleshooting, and issue resolution. • Administer user accounts, permissions, and group policies within Active Directory to maintain secure and reliable access. • Assist with troubleshooting server, virtualization, and cloud-related issues across Windows Server, VMware, Hyper-V, and Azure environments. • Investigate basic to intermediate network connectivity problems and coordinate with broader IT teams when escalation is needed. • Diagnose infrastructure-related incidents, identify root causes, and implement practical solutions to restore service quickly. • Prepare workstations and support desktop systems, including Windows 10 configuration, software installation, and ongoing maintenance.
2026-09-22T00:00:00Z

Help Desk/Desktop Support Analyst

Brooklyn, New York
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide onsite technical assistance on a Contract basis. This contract assignment will run for 5 weeks and supports employees with day-to-day technology issues across desktop, laptop, and productivity tools. The role is ideal for someone who can deliver responsive Tier 1 and Tier 2 support in a mixed Windows and macOS environment while maintaining a detail-oriented, service-focused approach. Responsibilities: • Deliver first- and second-level technical support for hardware, software, and basic network-related issues in an office setting. • Troubleshoot and resolve problems affecting Windows PCs, Mac computers, and commonly used end-user applications. • Assist staff with account access, configuration questions, and day-to-day use of Google Workspace tools. • Set up, image, configure, and deploy workstations and peripheral equipment for onsite users as needed. • Document incidents, solutions, and recurring issues clearly to support efficient follow-up and knowledge sharing. • Escalate more complex technical matters when necessary and coordinate with the appropriate internal or external support resources. • Provide hands-on user assistance during office hours and help maintain smooth operation of end-user technology throughout the contract period.
2026-09-22T00:00:00Z

Systems Engineer

Ossining, New York
onsite
Temporary / Contract
38 - 44 USD / Hourly
We are looking for a Systems Engineer to support and advance enterprise endpoint technologies in Ossining, New York. This Long-term Contract position focuses on improving device management, automation, virtual desktop performance, and end-user computing services across a modern Microsoft environment. The role requires a hands-on, detail-oriented individual who can strengthen operational efficiency, enhance security alignment, and partner with technical teams to deliver reliable workplace technology solutions. Responsibilities: • Build, administer, and enhance enterprise endpoint platforms across Microsoft Intune, Microsoft Entra ID, Azure Virtual Desktop, and Microsoft 365 environments. • Establish and refine device standards, system images, configuration controls, and lifecycle practices to improve consistency across endpoint operations. • Drive projects centered on endpoint transformation, Windows version advancement, virtual desktop tuning, and hardware standardization initiatives. • Create and maintain automation using PowerShell, Python, or similar tools to simplify endpoint administration and reduce repetitive manual effort. • Implement automated workflows for software distribution, patch management, device provisioning, employee onboarding and offboarding, and recurring support activities. • Coordinate with ServiceNow stakeholders, IT leadership, security, and infrastructure teams to improve process automation, endpoint compliance, and overall platform resilience. • Investigate and resolve complex issues tied to server and cloud dependencies, including authentication, file access, print services, remote connectivity, and application integration. • Produce clear technical documentation covering architecture dependencies, support procedures, and escalation paths to improve knowledge sharing and reduce recurring incidents. • Provide advanced escalation support for challenging endpoint, operating system, application, and virtual desktop problems while guiding entry-level team members and working with vendors or managed service providers.
2026-09-09T00:00:00Z

Systems Engineer

Yonkers, New York
onsite
Temporary / Contract
47.5 - 55 USD / Hourly
We are looking for a Systems Engineer to support and enhance a secure hybrid infrastructure environment serving regulated business needs in Yonkers, New York. This Long-term Contract position will focus on designing, administering, and improving cloud and on-premises platforms across enterprise systems, networking, identity, and security domains. The role calls for a hands-on technical leader who can drive infrastructure maturity, strengthen operational resilience, and provide expert guidance on complex platform issues. Responsibilities: • Design and manage enterprise infrastructure spanning on-premises platforms, Azure Government, and government cloud environments to ensure stability, scalability, and compliance. • Establish and uphold technical standards for servers, storage, networking, identity, and security across hybrid systems. • Lead modernization efforts that advance cloud adoption, streamline platform consistency, and move workloads into approved environments. • Serve as the senior escalation resource for high-impact infrastructure, platform, and security incidents requiring deep technical analysis. • Provide coaching and technical direction to less experienced engineers while promoting strong operational practices across IT teams. • Administer Microsoft 365 government environments, including collaboration, endpoint management, messaging, and security capabilities. • Manage Azure Government services covering compute, networking, identity, policy enforcement, and security configuration. • Support Nutanix-based infrastructure and Windows Server environments, including Active Directory, Group Policy, and hybrid identity integration with Microsoft Entra ID. • Maintain secure network services such as firewalls, switching, wireless connectivity, and VPN solutions while advancing segmentation strategies for regulated environments. • Oversee backup, disaster recovery, resilience testing, audit support, vulnerability remediation, and documentation needed for compliance and operational readiness.
2026-09-23T00:00:00Z

Systems Engineer(Aderant or 3E)

New York, New York
onsite
Permanent / Full Time
120000 - 150000 USD / Yearly
We are looking for a Systems Engineer to support and enhance core financial applications used by a legal organization in New York, New York. This position focuses on maintaining reliable performance across Aderant or 3E-related environments, resolving user and system issues, and delivering meaningful reporting for finance and operational teams. The ideal candidate brings strong technical problem-solving skills, hands-on experience with legal financial platforms, and the ability to work effectively across multiple priorities in a fast-paced setting. Responsibilities: • Deliver day-to-day technical and functional support for Aderant, 3E, and connected financial applications to keep business operations running smoothly. • Investigate application issues, identify root causes, and coordinate escalation with senior team members or external vendors when deeper expertise is required. • Guide users on system features, workflow navigation, and issue resolution while providing timely and thorough assistance. • Maintain clear records of incidents, fixes, recurring problems, and support practices to improve knowledge sharing and service consistency. • Monitor financial data quality across core systems, validate accuracy, and resolve data-related issues that affect downstream processes. • Build and run ad hoc SQL-based queries and reporting outputs to support analysis, operational needs, and finance-driven decision-making. • Review cost recovery uploads, identify processing errors, and implement corrections to ensure complete and accurate transaction handling. • Produce standard and custom reports, dashboards, and Power BI deliverables for finance stakeholders and other business users.
2026-08-31T00:00:00Z

Marketing Technology Support

New York, New York
onsite
Temporary / Contract
58.9 - 62 USD / Hourly
We are looking for a detail-oriented Marketing Technology Support specialist to join a team in New York, New York. This Long-term Contract position will support marketing operations, data quality, and communication workflows by coordinating list management, reporting, privacy compliance, and platform administration. The ideal candidate brings strong organizational skills, sharp proofreading ability, and the capacity to manage multiple priorities while maintaining a high standard of accuracy. Responsibilities: • Organize and maintain marketing and working list folders to support accurate audience management and campaign execution. • Coordinate data imports and exports across marketing systems, ensuring information is handled accurately and efficiently. • Prepare and format business development reports in response to internal requests, presenting information in a clear and effective manner. • Process opt-out and unsubscribe requests in accordance with established privacy standards and firm policies. • Help maintain alignment with global data protection requirements by following current compliance practices and supporting ongoing governance efforts. • Assist with data quality initiatives such as resolving duplicate records, filling incomplete entries, standardizing country values, and consolidating address information. • Support employee onboarding and offboarding updates within the organization’s marketing technology environment. • Provide day-to-day assistance with the Vuture platform, including basic account setup, user support, troubleshooting, and escalation of advanced access or configuration needs. • Work closely with Marketing, Business Development, Communications, and IT teams to help deliver accurate, brand-consistent communications. • Track campaign results through platform reporting tools and summarize key performance indicators such as engagement levels and overall effectiveness.
2026-09-21T00:00:00Z