<p>We are looking for a skilled Systems Administrator to join our team on a long-term contract basis in Wilton, Connecticut. In this role, you will be responsible for managing and maintaining IT systems, ensuring optimal functionality, and delivering exceptional technical support. This position offers the opportunity to work with cutting-edge technologies and collaborate with diverse teams to implement effective solutions.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support for Microsoft core business applications, ensuring seamless operation and resolving issues promptly.</p><p>• Manage and support virtual environments utilizing Microsoft Azure Cloud, Hyper-V, and VMware technologies.</p><p>• Plan, implement, and maintain Microsoft-related systems such as Windows Server, SharePoint, Office 365, Teams, and other tools.</p><p>• Develop and execute tailored system solutions aligned with client needs, fostering enhanced operational efficiency.</p><p>• Configure and maintain disaster recovery systems to safeguard critical data and ensure business continuity.</p><p>• Provide network-level technical services, including managing connectivity, routers, firewalls, and system security.</p><p>• Set up and support remote access solutions, leveraging technologies such as Remote Desktop Services.</p><p>• Administer server environments, including Active Directory and Group Policy configurations.</p><p>• Create comprehensive system documentation, offer consulting services, and conduct system reviews with actionable recommendations.</p><p>• Communicate effectively with clients to provide updates, address concerns, and manage changes or planned outages.</p>
<p>We are looking for a skilled CRM Systems Analyst to join our team in Essex County, New Jersey. In this role, you will act as a subject matter expert, ensuring the efficient use of CRM systems across various departments, including sales, customer service, operations, and finance. This position requires strong technical expertise and the ability to bridge communication between end users and technical teams.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary subject matter expert for the FSM system, ensuring its effective use across multiple departments.</p><p>• Collaborate with stakeholders to gather, analyze, and document business requirements for system improvements.</p><p>• Act as a liaison between technical teams and end users, facilitating clear communication and understanding.</p><p>• Conduct system testing, including AB testing, to validate functionality and identify areas for optimization.</p><p>• Provide technical support and training to users, addressing issues and sharing best practices.</p><p>• Oversee system integrations, ensuring compatibility with other platforms such as field service management and cloud technologies.</p><p>• Implement and maintain backup technologies to safeguard system data.</p><p>• Monitor and manage system performance, addressing issues related to Active Directory and Linux technologies.</p><p>• Drive Agile Scrum methodologies to enhance project delivery and team collaboration.</p>
Responsibilities: Act as a liaison between business stakeholders and technical teams to ensure alignment on business needs and system capabilities. Lead and facilitate requirements-gathering sessions with stakeholders. Translate business requirements into detailed functional and non-functional specifications. Develop and maintain business requirement documents, process flows, and use cases. Support Agile ceremonies including sprint planning, backlog grooming, and retrospectives. Create and manage Jira stories and tasks, ensuring traceability to business objectives. Conduct gap analysis and impact assessments for proposed changes. Collaborate with QA teams to define test plans and support UAT activities. Analyze and document system integrations within the insurance ecosystem. Monitor and evaluate implemented solutions to ensure they meet business needs. Provide post-implementation support and continuous improvement recommendations. Mentor entry level analysts and contribute to best practices in business analysis.
We are looking for an IT & Business Systems Analyst to join our team in Oyster Bay, New York. In this role, you will play a key part in bridging technology and business needs by optimizing systems, improving workflows, and supporting IT operations. The ideal candidate will have a strong background in business analysis, system coordination, and technical problem-solving.<br><br>Responsibilities:<br>• Collaborate with stakeholders to identify, analyze, and document requirements for software projects and system enhancements.<br>• Manage and enhance the Kace ticketing system, focusing on workflow optimization and reporting.<br>• Assess and recommend technology solutions in collaboration with the IT Manager and external vendors.<br>• Coordinate system implementations, lead user training sessions, and create comprehensive documentation to support users.<br>• Partner with the Manufacturing Process Analyst to align IT strategies with operational workflows.<br>• Develop and maintain standardized IT processes, ensuring clear communication and efficient workflows across teams.<br>• Oversee the management and organization of SharePoint content and structure to improve usability.<br>• Identify opportunities for automation using Microsoft tools and third-party applications, and implement solutions.<br>• Work with external vendors to enhance website content management systems.<br>• Provide backup support for desktop and end-user IT-related issues to ensure seamless operations.
We are looking for an experienced IT Business Systems Analyst to join our team in Kings Park, New York. In this role, you will play a vital part in analyzing and optimizing data processes, designing impactful reports, and ensuring seamless integration across business systems. This position offers an exciting opportunity to contribute to data-driven decision-making and enhance operational efficiency.<br><br>Responsibilities:<br>• Develop and optimize SQL queries and stored procedures to support comprehensive data analysis and reporting.<br>• Design and implement interactive dashboards and visualizations using Power BI to provide actionable business insights.<br>• Create and manage reports with SQL Server Reporting Services (SSRS) to ensure timely and accurate data delivery.<br>• Lead migration projects by overseeing data extraction, transformation, and loading processes while maintaining data integrity.<br>• Collaborate with various teams to gather data requirements and ensure seamless integration between systems.<br>• Analyze current business systems and processes to identify opportunities for improvement and automation.<br>• Document technical specifications, data flows, and reporting requirements to facilitate clear communication with stakeholders.<br>• Conduct regular audits and validations to uphold high standards of data quality and accuracy.<br>• Implement data governance practices to maintain compliance and secure data accessibility.<br>• Troubleshoot system issues and data inconsistencies, providing efficient resolutions to stakeholders.
<p>We are seeking a highly skilled and detail-oriented Senior Business Analyst to support the design, enhancement, and continuous improvement of our Global Portal<strong>.</strong> This role will partner closely with Product Management, IT, Operations, and Business Stakeholders to define and deliver solutions that drive exceptional digital experiences for our customers.</p><p>The ideal candidate has deep experience in end-to-end process mapping, requirements gathering and documentation, and translating business needs into clear, actionable user stories and use cases. The Sr. BA will play a pivotal role across the solution lifecycle—from ideation to implementation, testing, training, and post-launch support.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Elicit, analyze, and document business, functional, and non-functional requirements through workshops, stakeholder interviews, process analysis, and existing system reviews.</li><li>Create detailed current and future state process maps, identifying gaps, inefficiencies, and opportunities for automation and optimization.</li><li>Develop and maintain comprehensive use cases and process flows in collaboration with cross-functional teams.</li><li>Facilitate alignment between Product Management, Development, QA, and Stakeholders to ensure clear understanding of requirements and priorities.</li><li>Support User Acceptance Testing (UAT)/Operational Readiness Testing (ORT) through test case creation, execution support, and validation of requirements.</li><li>Lead or support training, knowledge transfer, and documentation efforts for internal users and external customers when needed.</li><li>Serve as a subject matter expert (SME) for the Global Portal, ensuring a cohesive and consistent customer experience across products and regions.</li><li>Partner with change management teams to ensure business readiness and successful adoption of portal enhancements.</li><li>Collaborate with Product and Program Managers to track delivery status, mitigate risks, and manage scope changes.</li></ul><p> </p>
We are looking for a highly skilled Business Analyst with expertise in CCH Axcess to join our team in Iselin, New Jersey. In this role, you will serve as the primary subject matter expert for the platform, driving system enhancements, process optimization, and data integration efforts. This is a long-term contract position offering an excellent opportunity to collaborate across teams and contribute to the success of tax operations and enterprise automation strategies.<br><br>Responsibilities:<br>• Act as the subject matter expert for CCH Axcess, managing modules like Tax, Practice, Workflow, and Document.<br>• Translate business requirements into system-specific configurations and enhancements to improve tax workflows.<br>• Collaborate with internal teams and external vendors to ensure stable platform performance and compliance.<br>• Conduct process analysis to identify inefficiencies and recommend automation opportunities.<br>• Develop detailed documentation including process maps, data flow diagrams, and system requirements.<br>• Support the integration of CCH Axcess with other enterprise systems, ensuring seamless data transfers.<br>• Analyze operational data to create reports and dashboards that monitor workflow performance and user adoption.<br>• Define and track KPIs for platform modules while identifying trends to guide improvements.<br>• Ensure all data and integrations comply with governance, security, and confidentiality standards.<br>• Foster collaboration between tax, technical, and compliance teams to align enterprise strategies.
<p><strong>Payroll Administrator (PERMANENT / FULL TIME)</strong></p><p><strong>Location:</strong> Onsite – Full Time</p><p> <strong>Salary:</strong> Up to $75,000 annually (based on experience), bonus potential!</p><p><br></p><p>Seeking an experienced <strong>Payroll Administrator</strong> to join our client's team and take full ownership of the in-house payroll function. This is a full-time, onsite role ideal for a detail-oriented payroll professional who thrives in a high-volume environment.</p><p><br></p><p><strong>Day to day:</strong></p><ul><li>Own and manage the <strong>entire payroll process</strong> from start to finish</li><li>Process <strong>high-volume, in-house payroll</strong> accurately and on time</li><li>Handle payroll deductions, benefits, and <strong>wage garnishments</strong></li><li>Prepare and reconcile <strong>payroll reports</strong> and audits</li><li>Ensure compliance with federal, state, and local payroll regulations</li><li>Maintain employee payroll records and support internal payroll inquiries</li><li>Partner with HR and Finance as needed to ensure payroll accuracy</li></ul><p><strong>Qualifications</strong></p><ul><li><strong>5+ years of experience</strong> processing high-volume payroll</li><li>Strong proficiency in <strong>Excel</strong> (reporting, data analysis, reconciliations)</li><li>Hands-on experience with <strong>payroll software systems</strong></li><li>Exceptional attention to detail and organizational skills</li><li>Ability to work independently and meet strict deadlines</li></ul><p><strong>Benefits:</strong></p><ul><li><strong>Excellent benefits package</strong></li><li>Generous <strong>PTO</strong></li></ul><p><br></p><p>Please apply today to Daniele.Zavarella@roberthalf com!</p>
<p>A growing real estate organization is seeking a Financial Administrator to manage day‑to‑day accounting functions, financial reporting, and operational finance tasks across a multi‑property commercial portfolio. This role will take on responsibilities currently handled at the leadership level and will work closely with internal teams and external financial partners. It offers high visibility, the ability to build structure within the department, and the opportunity to contribute to ongoing organizational growth.</p><p><br></p><p><strong>Property Accounting & Financial Operations</strong></p><ul><li>Maintain accurate property-level financial data in Yardi, including rent rolls, tenant ledgers, and chart of accounts.</li><li>Process all AP/AR transactions, post tenant payments, manage deposits, and monitor delinquencies.</li><li>Prepare journal entries, complete monthly reconciliations, and ensure proper coding.</li><li>Perform CAM and tenant recovery reconciliations and issue correct billing and adjustments.</li><li>Enter and update lease charges, escalations, abatements, breakpoints, renewals, and other lease-driven financial terms.</li><li>Review leases to ensure accurate financial interpretation and compliance.</li><li>Generate monthly financial statements and management reports using Yardi.</li><li>Audit financial data regularly to maintain accuracy and policy alignment.</li></ul><p><strong>Year-End & Financial Partner Support</strong></p><ul><li>Prepare year-end reconciliations and collaborate directly with external CPAs.</li><li>Assist with asset-level financial reporting, forecasting, and analysis.</li><li>Partner with the Property Manager to ensure operational activity matches financial records.</li></ul><p><strong>Systems & Process Improvement</strong></p><ul><li>Help streamline financial systems, improve reporting accuracy, and enhance internal workflows.</li><li>Assist with Yardi system updates, report customization, and troubleshooting.</li><li>Support ongoing efforts to strengthen scalability and efficiency within the finance function.</li></ul><p><strong>Administrative & Cross-Functional Support</strong></p><ul><li>Provide general administrative assistance to ensure smooth daily operations.</li><li>Support leadership with projects and requests tied to financial oversight and organizational growth.</li></ul><p><br></p><p><br></p>
We are looking for a skilled Network Administrator to join our team in New York, New York. This long-term contract position is ideal for an experienced, detail-oriented candidate with a strong background in managing and maintaining network infrastructure, hardware, and software. The role requires a proactive individual who can ensure seamless connectivity and system performance while addressing technical challenges efficiently.<br><br>Responsibilities:<br>• Manage and maintain the organization's network infrastructure, including hardware, software, and devices.<br>• Configure and troubleshoot Mac computers, Apple devices, and other computer hardware.<br>• Implement and oversee configuration management processes to ensure optimal system operation.<br>• Utilize MDM technologies and tools such as Jamf Pro to streamline device management.<br>• Administer user access and security protocols using Okta and other authentication systems.<br>• Collaborate with teams to set up and maintain audio-visual equipment for meetings and presentations.<br>• Provide technical support and resolve issues related to Rippling software and other enterprise applications.<br>• Monitor network performance and ensure timely upgrades to maintain system efficiency.<br>• Develop and document procedures for network administration and device management.<br>• Stay updated on emerging technologies to recommend improvements and solutions.
<p>We are looking for a detail-oriented Account Administrator to join our client's team in New York, New York. In this role, you will play a pivotal part in managing inventory processes, supporting account-related tasks, and ensuring operational efficiency. This position is ideal for someone with a strong administrative background and a passion for organization.</p><p><br></p><p>Responsibilities:</p><p>• Oversee inventory tracking systems to ensure accurate asset management and reporting.</p><p>• Perform annual physical inventories and reconcile discrepancies to maintain accurate records.</p><p>• Manage account-related administrative tasks, including data entry and documentation.</p><p>• Collaborate with assembly line teams to ensure proper inventory allocation and usage.</p><p>• Coordinate with various departments to streamline inventory processes and improve efficiency.</p><p>• Generate detailed reports on inventory levels and account statuses for management review.</p><p>• Assist in the preparation and execution of annual inventory audits.</p><p>• Monitor asset inventory levels and recommend adjustments to prevent shortages or overstock.</p><p>• Provide administrative support to sales representatives and other team members as needed.</p><p><br></p><p>If this person is you, please apply to victoria.iacoviello@roberthalf</p>
<p>Job Summary:</p><p><br></p><p>We are seeking a skilled and motivated System Engineer to join our team in New York City. As a System Engineer, you will be responsible for maintaining and optimizing our IT infrastructure, ensuring the smooth operation of our systems, and providing technical support to end-users. The ideal candidate should have 5+ years of experience in system administration, with a strong focus on Azure, Windows, Active Directory, VMware, Barracuda Backups Appliance, SAN Nimble storage, and MFT/SFTP technologies.</p><p><br></p><p><br></p><p><br></p><p>Responsibilities:</p><p><br></p><p>Manage and maintain the company's IT infrastructure, including servers, storage systems, network devices, and related components.</p><p>Monitor and troubleshoot system performance, ensuring high availability and reliability of all systems.</p><p>Configure and administer Azure cloud services, including virtual machines, storage, networking, and security.</p><p>Oversee the Windows server environment, including installation, configuration, and maintenance of servers and services.</p><p>Manage Active Directory, including user accounts, group policies, security permissions, and domain services.</p><p>Perform virtualization tasks using VMware, including server provisioning, virtual machine management, and troubleshooting.</p><p>Administer and monitor Barracuda Backups Appliance for data backup and recovery operations.</p><p>Maintain and support SAN Nimble storage systems, ensuring optimal performance and availability.</p><p>Collaborate with cross-functional teams to implement and maintain secure file transfer protocols (MFT) and secure file transfer protocol (SFTP) solutions.</p><p>Perform system upgrades, patches, and security updates in accordance with industry best practices.</p><p>Provide technical support to end-users, resolving issues related to hardware, software, and network connectivity.</p><p>Create and maintain documentation related to system configurations, procedures, and troubleshooting guides.</p><p><br></p><p><br></p><p><br></p>
<p>Key Responsibilities</p><p>· Design and maintain dashboards, granular reports that support decision-making and operational performance.</p><p>· Perform specific analyses to answer business questions as needed.</p><p>· Identify what needs tracking and measuring across the funnel, including gaps in data and inconsistencies.</p><p>· Perform extraction, transformation and loading (ETL) of data from multiple systems and databases to compile and analyze.</p><p>· Ensure data definitions and calculations are consistent and accurate across systems.</p><p>· Automate reporting tasks to produce daily and weekly reports.</p><p>· Partner with stakeholders across Field team, Operations, and FP& A to identify and track metrics, and KPIs.</p><p>· Provide insights to improve conversion rates at every funnel milestone.</p><p>· Ensures data quality, data accuracy, and troubleshoot discrepancies.</p><p><br></p>
<p>We are looking for a skilled Payroll Administrator / Payroll Supervisor to join a growing and dynamic Long Island company. This role involves managing the weekly payroll for over 100 employees, including union and certified payroll processes. If you are hands-on in handling full-cycle payroll and are ready to contribute to a growing organization, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Process weekly payroll for a workforce of over 100 employees, ensuring accuracy and compliance.</p><p>• Handle union payroll procedures, including adherence to specific regulations, requirements and reporting.</p><p>• Manage certified payroll reporting and maintain documentation for prevailing wage projects.</p><p>• Ensure compliance with all federal, state, and local payroll regulations.</p><p>• Collaborate with internal teams to address payroll-related inquiries and resolve discrepancies.</p><p>• Maintain detailed and organized payroll records for auditing and reporting purposes.</p><p>• Monitor and implement changes to payroll policies and procedures as needed.</p><p>• Prepare and submit payroll reports in a timely manner.</p><p>• Provide guidance on payroll matters to employees and management.</p><p>• Utilize inhouse payroll software to streamline and optimize payroll processes.</p>
We are looking for a skilled iManage Subject Matter Expert and Business Analyst to join our team in Iselin, New Jersey. In this role, you will take ownership of the iManage platform, providing critical insights and solutions to optimize document management, workflows, and integrations across the organization. This is a long-term contract position, offering the opportunity to collaborate with cross-functional teams to drive innovation and ensure compliance in a dynamic environment.<br><br>Responsibilities:<br>• Act as the primary expert on the iManage platform, overseeing its configuration, architecture, and integration capabilities.<br>• Translate business needs into actionable enhancement requirements for iManage workflows and platform improvements.<br>• Monitor system updates and releases to ensure proactive adoption of new features and advancements.<br>• Collaborate with IT operations to maintain secure, stable, and compliant system performance.<br>• Gather and document requirements for optimizing document management workflows and metadata standards.<br>• Perform gap analyses to identify opportunities for automation and process improvements.<br>• Support testing, validation, and rollout of new iManage features and configurations.<br>• Partner with data teams to enable seamless integrations between iManage and enterprise systems.<br>• Analyze usage patterns and build dashboards to track system performance and user adoption.<br>• Ensure compliance with governance, security, and confidentiality standards for all platform workflows and integrations.
<p>We are looking for an experienced Database Architect to oversee the management, optimization, and security of our database platforms. This role involves administering both on-premises Microsoft SQL Server and cloud-based systems such as Azure SQL, Microsoft Fabric, and Snowflake. You will ensure the performance, availability, and compliance of enterprise data assets while collaborating with cross-functional teams to support data-driven initiatives across the organization.</p><p><br></p><p>Responsibilities:</p><p>• Manage and maintain database systems, including Microsoft SQL Server and cloud environments such as Azure SQL and Snowflake.</p><p>• Develop and implement backup, restore, and disaster recovery protocols, ensuring alignment with recovery objectives and conducting regular tests.</p><p>• Design high-availability configurations and capacity plans to support organizational data needs.</p><p>• Optimize database performance by monitoring query execution, addressing bottlenecks, and improving resource utilization.</p><p>• Build and maintain data pipelines for ingestion and integration into Snowflake, utilizing tools like Microsoft Data Gateway and secure file transfers.</p><p>• Strengthen database security through role-based access control, encryption, and adherence to data retention policies.</p><p>• Automate routine database tasks using scripts and tools such as PowerShell and Azure SQL.</p><p>• Monitor database platforms using alerts, dashboards, and automated tools to ensure system health and reliability.</p><p>• Support audits and regulatory examinations by providing evidence of database configurations and resolving findings.</p><p>• Collaborate with analytics, infrastructure, and security teams to ensure seamless data connectivity, modeling, and secure vendor integrations.</p>
We are looking for an experienced Operations/Fund Accountant to join our team in New York, New York. This is a contract position with the potential for a long-term opportunity, offering the chance to contribute to both operational and accounting functions within a dynamic financial environment. The ideal candidate will have a strong background in fund management and accounting processes, bringing expertise to ensure accurate financial reporting and seamless workflow execution.<br><br>Responsibilities:<br>• Upload daily capital flows and investment transactions, including purchases, sales, income distributions, pricing of positions, and operating expenses, into the Advent Axys portfolio management system.<br>• Oversee securities settlement processes and act as the liaison between portfolio managers to manage non-mandatory corporate actions.<br>• Reconcile cash, positions, and transactions with custodians, prime brokers, administrators, and the Advent Axys system.<br>• Prepare daily reconciliations between Axys and the administrator, validating reconciling items and resolving errors as needed.<br>• Assist in compiling supporting schedules for semi-annual and annual mutual fund financial statements and regulatory filings.<br>• Generate management fee invoices for separately managed accounts, ensuring accuracy and compliance.<br>• Monitor and address discrepancies in financial data to maintain consistency and reliability in reporting.<br>• Collaborate with relevant stakeholders to streamline fund accounting operations and improve efficiency.
We are looking for a meticulous and detail-oriented Billing Analyst to join our team in New York, New York. In this long-term contract role, you will play a vital part in ensuring accurate and timely invoicing, maintaining billing records, and resolving discrepancies. The ideal candidate will bring strong analytical skills, proficiency in billing systems, and a commitment to delivering exceptional service.<br><br>Responsibilities:<br>• Prepare and process invoices and credit memos accurately and in a timely manner.<br>• Input billing data into the system while ensuring compliance with organizational standards.<br>• Address customer inquiries promptly and manage requests efficiently.<br>• Verify data accuracy between source systems and the billing platform to prevent errors.<br>• Organize and maintain billing statements and payment details received from external sources.<br>• Investigate customer disputes and variances related to pricing or service generation.<br>• Collaborate with the accounting team to share updates on pending issues or investigations.<br>• Support the Revenue Manager and Director of Revenue Accounting with ad-hoc tasks as needed.<br>• Ensure adherence to internal controls and organizational billing requirements.
<p><strong>Bid and Contract Administrator (Construction) – Shelton, CT</strong></p><p>Join a growing construction team as our next Bid Administrator! This key role supports estimating and project management teams, handling bid set-up, contract administration, and communication with clients.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Set up new bids, organize documents, and maintain bid status.</li><li>Analyze bid documents and input data into management software.</li><li>Coordinate bid reviews, ensure on-time submissions, and confirm delivery.</li><li>Maintain bid schedules, reminders, and follow up on bid results.</li><li>Support contract administration in partnership with finance and estimating.</li></ul><p><strong>Requirements:</strong></p><ul><li>Experience with bid and contractor administration in a relative environment</li><li>Highly organized, detail-oriented, and strong sense of urgency.</li><li>Excellent communication and time management skills.</li><li>Construction or related industry experience preferred.</li></ul><p><strong>Why Join Us?</strong></p><ul><li>Competitive salary based on experience level! </li><li>Growth opportunities, excellent benefits, and a strong family-feel culture.</li><li>Most of our staff have enjoyed long tenure with our company.</li></ul><p> </p><p>To be considered, apply today or email your resume to <strong>Kelsey.Ryan@roberthalf(.com)</strong></p>
We are looking for a Finance Systems Manager to oversee and optimize financial systems and processes within our organization. This role involves ensuring the accuracy and reliability of financial systems, collaborating with cross-functional teams, and driving improvements in system performance and reporting. The ideal candidate will have a strong background in finance systems management, process design, and stakeholder collaboration.<br><br>Responsibilities:<br>• Lead the design and implementation of finance process improvements, including mapping, monitoring, and optimization.<br>• Identify opportunities for enhancing financial systems and recommend best practices to support organizational goals.<br>• Manage end-to-end finance processes and applications, ensuring seamless operation and integration.<br>• Develop and maintain comprehensive documentation of finance solutions and workflows.<br>• Coordinate with IT and data teams to prioritize critical business projects and system enhancements.<br>• Ensure the accuracy of master data within finance applications to support reliable reporting.<br>• Oversee system integrations for financial applications, addressing issues and ensuring functionality.<br>• Support the accounting team in resolving system-related challenges during monthly and annual close processes.<br>• Act as the administrator for all finance systems, ensuring optimal performance and user adoption.<br>• Monitor system performance, data integrity, and process efficiency while driving continuous improvement initiatives.
We are looking for a skilled IT Infrastructure Specialist to join our dynamic team in New York, New York. This role requires a proactive and analytical individual who excels at problem-solving and delivering effective technological solutions. The successful candidate will play a key role in maintaining and enhancing IT systems, while providing hands-on support and fostering collaboration across the organization.<br><br>Responsibilities:<br>• Oversee and maintain network infrastructure, including Wi-Fi systems, to ensure optimal performance and security.<br>• Support server operations, disaster recovery planning, and implement cybersecurity measures.<br>• Manage user access controls and enforce security policies to protect organizational systems.<br>• Research emerging technologies and recommend solutions to improve IT efficiency.<br>• Maintain detailed documentation of system configurations, processes, and troubleshooting procedures.<br>• Act as the primary contact for third-party IT consultants, ensuring effective communication and collaboration.<br>• Establish and manage relationships with IT vendors to ensure reliable service delivery.<br>• Provide comprehensive technical support and guidance to all staff members.<br>• Contribute to network-related projects, including upgrades, implementations, and system decommissioning.<br>• Ensure compliance with cybersecurity best practices, including endpoint protection and identity management.
<p><strong>Position Summary:</strong></p><p>We are seeking a <strong>Technical Business Analyst / Applications Analyst</strong> to support, enhance, and lead the implementation of enterprise systems, with a focus on <strong>systems integration, APIs, and reporting</strong>. While experience with Ellucian Colleague is a plus, we welcome candidates with expertise in other ERP systems or enterprise platforms used in higher education. The ideal candidate will have a strong background in business analysis, system configuration, and cross-platform integrations, particularly with cloud-based technologies.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and manage projects related to the implementation, enhancement, and integration of ERP or enterprise systems (e.g., finance, housing, HR, admissions).</li><li>Collaborate with stakeholders to gather, document, and analyze business and technical requirements.</li><li>Translate business needs into system functionality through configuration, workflow design, and limited coding/customization.</li><li>Work with APIs and integration tools to ensure seamless data exchange across systems.</li><li>Design and support reports and dashboards to meet operational and strategic decision-making needs.</li><li>Create and maintain documentation for system configurations, workflows, data mappings, and integrations.</li><li>Deliver user training and provide ongoing support for system users and departments.</li><li>Stay informed of best practices and trends in ERP systems, data integration, and higher education technology.</li></ul><p><br></p>
Scentbird's accelerated growth has led us to seek an experienced Business Analyst to optimize our operations systems, streamline integrations, and enhance business intelligence capabilities. Reporting directly to the Director of Digital Product, you'll drive the continuous improvement and effective use of technology to elevate our operational efficiency.<br><br>Responsibilities:<br>• Collaborate closely with Operations and Product teams to identify, document, and solve complex WMS and backend system challenges.<br>• Provide software analysis and requirements when it comes to operational implementations, (EDI, Shipping methods, WMS systems, Automation)<br>• Coordinate data transfer / API troubleshooting and liaise effectively between vendors and internal Product Team members, ensuring accurate communication of technical issues.<br>• Design, execute, and oversee rigorous system testing and validation processes, particularly within sandbox environments for WMS or supply chain applications<br>• Support integration projects with external vendors and actively contribute to requirements development.<br>• Conduct detailed business intelligence and data analysis, identifying critical issues related to customs duties, postage fees, and other operational expenditures to avoid financial losses.<br>• Actively contribute to Operational technical system requirements such as Quickbase and CMMS<br>• Troubleshoot and analyze software issues related to fulfillment and other operational technologies<br>Qualifications:<br>• 4+ years of experience supporting or implementing software systems, preferably in product management or business analysis roles.<br>• 4+ years combined experience in warehouse management systems (WMS), supply chain technologies, EDI implementations, or similar domains.<br>• Experience performing rigorous software testing and validation in Agile environments.<br>• Ability to read, interpret, and communicate API functionality effectively.<br>• Excellent documentation and communication skills, capable of clearly translating complex requirements across teams.<br>• Strong analytical and technical troubleshooting skills; able to communicate clearly and propose actionable solutions.<br>• A collaborative, solution-focused mindset, able to manage projects independently from conception through implementation.<br>• Proactive, organized, and detail-oriented, with excellent interpersonal and communication abilities.<br>• A passion for continuous learning and adapting quickly to evolving challenges.<br>• Willingness and ability to be present onsite or maintain frequent visits to facilitate smooth operations, knowledge transfer, and team collaboration.
The IT Apple Support and End User Support detail oriented is responsible for deploying, configuring, maintaining, and supporting Apple macOS devices across the organization. This role ensures seamless onboarding, optimal performance, and secure Apple hardware and software operation. The specialist will be the subject matter expert (SME) for macOS environments and collaborate with cross-functional teams to support end-user productivity and IT compliance. Additionally, the specialist provides training to end users and IT staff on macOS systems and tools. <br> Primary duties/responsibilities: Manage MacBook devices using tools like Apple Business Manager. Regularly review and enhance the build and configuration processes while providing best practices for updates and patch management. Offer live support through phone, chat, or email. Build strong relationships with customers by sharing a passion for Apple products. Collaborate with team members and participate in training sessions to improve technical skills. Assist in creating online support experiences for Apple, including editing content and designing user interfaces. Maintain and update deployment workflows to align with OS upgrades and security policies. Automate provisioning processes for new hires and device refresh cycles. Provide Level 2 and Level 3 support for macOS-related incidents, such as OS issues, application crashes, network connectivity, and hardware diagnostics. Troubleshoot Apple peripherals (e.g., Magic Mouse, keyboards, AirPods) and software (e.g., Safari, Mail, iWork, Microsoft 365). Support remote users via MDM tools and remote desktop platforms. Ensure that macOS devices meet enterprise security standards. Apply OS patches and security updates in coordination with IT security teams. Monitor compliance using endpoint management dashboards and audit logs. Track Apple hardware inventory, manage asset tags, and coordinate device returns and replacements. Maintain accurate records in ServiceNow or equivalent ITSM platforms. In addition to supporting the Apple environment, assist end users with company laptops. Perform incident ticket processes, responding to assigned tickets (routine and urgent) within the timeframe specified by the service level agreement and working through issues to resolution. Maintain appropriate documentation within the incident system as determined
<p>We are seeking a skilled Benefits Analyst to join our team on a contract basis in New York, New York. This individual should be detail-oriented, experienced in benefits administration, and proactive in problem-solving. In this position, you will play a key role in managing employee benefits inquiries and ensuring smooth communication with external agencies.</p><p><strong>Responsibilities:</strong></p><p><br></p><ul><li>Address employee inquiries related to leave of absence policies and benefits, including health, welfare, commuter programs, pay cycles, and eligibility requirements.</li><li>Manage medical plan details and organizational terms, utilizing public benefits platforms.</li><li>Maintain effective communication with external agencies in high-pressure situations.</li><li>Support the coordination and administration of employee benefits programs, ensuring accuracy and compliance.</li><li>Provide exceptional customer service and build positive relationships with employees and stakeholders.</li><li>Handle sensitive benefits-related matters with professionalism and discretion.</li><li>Collaborate with team members to resolve complex benefits issues promptly.</li><li>Ensure compliance with laws and regulations related to employee benefits.</li><li>Stay current on benefits trends and industry standards.</li><li>Participate in trainings to stay informed about updates to organizational policies and benefits offerings.</li></ul><p><br></p>
