We are looking for a Contract Collections Specialist to support accounts receivable activities and help maintain accurate customer account status in New York, New York. This position focuses on commercial collections, account analysis, and billing coordination while working closely with internal teams and customers to resolve outstanding issues. The ideal candidate brings strong judgment, clear communication, and a disciplined approach to handling past-due balances and account discrepancies.<br><br>Responsibilities:<br>• Monitor overdue accounts, contact customers regarding outstanding balances, and take appropriate next steps to drive timely resolution.<br>• Escalate seriously delinquent accounts to outside collection partners or legal channels in alignment with company guidelines.<br>• Prepare and process credit adjustment requests to correct pricing issues and keep customer balances accurate.<br>• Examine aging data to identify minor residual balances and clear eligible items efficiently.<br>• Compile recurring performance and account status reports for leadership on a monthly basis.<br>• Review account and call documentation for completeness so records can be finalized and released for billing.<br>• Authorize maintenance and repair invoices that require special handling before billing is completed.<br>• Work with internal departments and field teams to investigate deductions, resolve disputes, and support accurate collections activity.
<p><strong>Job Summary</strong></p><p>We are seeking a Collections Specialist to manage outstanding accounts and support the collection of past-due balances. This role will involve communicating with customers, researching account issues, and helping reduce delinquency while maintaining strong professional relationships. The ideal candidate is persistent, customer-focused, and highly organized.</p><p><strong>Key Responsibilities</strong></p><ul><li>Contact customers regarding past-due balances</li><li>Monitor aging reports and prioritize collection efforts</li><li>Research account discrepancies and payment delays</li><li>Collaborate with internal teams to resolve billing or account issues</li><li>Document collection activity and account status updates</li><li>Negotiate payment arrangements when appropriate</li><li>Support efforts to reduce delinquency and improve cash flow</li><li>Prepare reports related to collection activity and account trends</li></ul><p><br></p>
<p>Are you a customer-focused collections professional who enjoys solving problems and helping customers? We are seeking a <strong>Collections & Accounts Receivable Specialist</strong> to join our growing moving and storage company. In this role, you will work closely with customers and internal teams to ensure timely payment of invoices, resolve billing concerns, and maintain accurate account records for residential and commercial moving projects.</p><p>Key Responsibilities</p><ul><li>Contact customers by phone and email regarding past-due balances and outstanding invoices.</li><li>Follow up on unpaid invoices for completed residential and commercial moves.</li><li>Assist customers with questions regarding invoices, deposits, final move balances, and payment options.</li><li>Respond to inquiries related to packing services, storage charges, delivery fees, and other moving-related expenses.</li><li>Establish and document payment arrangements when appropriate.</li><li>Investigate and help resolve billing disputes, payment issues, and account discrepancies.</li><li>Partner with Sales, Operations, and Move Coordinators to research and resolve customer concerns.</li><li>Review accounts receivable aging reports and proactively follow up on delinquent balances.</li><li>Process, post, and apply customer payments accurately.</li><li>Research unapplied cash, credits, deductions, and account adjustments.</li><li>Maintain detailed collection notes and ensure customer account information remains up to date.</li><li>Assist with invoicing, account reconciliations, and other daily A/R functions.</li><li>Escalate seriously delinquent accounts to management as needed.</li><li>Support month-end accounts receivable activities and reporting.</li><li>Utilize accounting, billing, CRM, and other business systems to manage customer accounts efficiently.</li><li>Leverage automated reminders and technology tools to organize and prioritize collection efforts.</li></ul><p><br></p>
<p>We are looking for a part time Collections Specialist to support accounts receivable operations for a manufacturing business in Islandia, New York. This role focuses on reducing outstanding balances, maintaining accurate account records, and working with customers and internal teams to resolve billing issues efficiently. The ideal candidate brings strong experience in collections and account reconciliation, along with a practical understanding of credit-related processes and accounting systems.</p><p><br></p><p>Responsibilities:</p><p>• Oversee open receivables for multiple business entities and take timely action to address overdue customer balances.</p><p>• Contact customers regularly by phone and email to secure payment commitments and follow through on past-due accounts.</p><p>• Analyze unresolved account items such as credits, returns, deductions, short payments, and other variances to determine the cause and next steps.</p><p>• Keep thorough and current records of collection efforts, customer interactions, and account updates within company systems.</p><p>• Review aging reports to identify priority accounts and organize daily collection activity based on risk and payment status.</p><p>• Partner with internal departments and external customers to research discrepancies and bring outstanding invoices to resolution.</p><p>• Prepare or coordinate account credits, adjustments, and related documentation when corrections are needed.</p><p>• Raise unresolved or severely delinquent accounts for further review when standard collection efforts do not produce results.</p><p>• Provide additional support on accounting and receivables-related tasks as business needs require.</p>
We are looking for an experienced Collections Specialist to join a financial institution in New York, New York on a Contract basis. This role is ideal for someone who is detail oriented and can manage assigned accounts with confidence, maintain consistent client communication, and drive timely payment resolution in a high-volume environment. The position partners closely with collections leadership and requires strong judgment, organization, and accuracy when working across financial records and account activity.<br><br>Responsibilities:<br>• Manage a designated portfolio of commercial and consumer accounts, prioritizing follow-up activities to support timely recovery of outstanding balances.<br>• Conduct a large volume of outbound collection calls and related outreach to clients, maintaining professionalism while working toward payment commitments and issue resolution.<br>• Review account status, billing details, and payment history to identify delinquency trends and determine appropriate collection strategies.<br>• Collaborate with the Collections Manager and Team Lead to address escalated matters, align on account actions, and support overall team performance.<br>• Record collection activity, client interactions, and payment arrangements accurately in tracking systems and supporting documentation.<br>• Use Excel and nCino to monitor account updates, organize portfolio data, and prepare reports related to collection efforts and aging balances.<br>• Coordinate with internal stakeholders to investigate account discrepancies, clarify billing questions, and help remove barriers to payment.<br>• Ensure collection activities are handled in accordance with established policies, regulatory expectations, and institution standards.
<p>Our client in Jericho, NY is seeking a detail-oriented <strong>Collections/Accounts Receivable Specialist</strong> on a <strong>temp-to-hire</strong> basis. This role will be responsible for managing customer accounts, following up on outstanding balances, applying payments, reconciling discrepancies, and supporting the overall accounts receivable process. The ideal candidate will have strong communication skills, a professional demeanor, and prior experience in collections and AR.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Monitor accounts receivable aging reports and follow up on past-due accounts</li><li>Contact customers by phone and email to collect outstanding balances</li><li>Research and resolve billing discrepancies, payment issues, and account questions</li><li>Post customer payments and maintain accurate account records</li><li>Reconcile AR accounts and prepare account status updates</li><li>Collaborate with internal departments to resolve invoicing or payment concerns</li><li>Maintain detailed collection notes and documentation</li><li>Assist with credit evaluations and account reviews as needed</li><li>Support month-end close activities related to receivables</li></ul><p><br></p>
We are looking for an experienced Benefits Specialist to join our team in Connecticut within the advertising industry. This contract opportunity with permanent potential is ideal for someone who can confidently manage complex benefits matters, guide employees through coverage questions, and bring issues to resolution with a high level of ownership. The person in this role will work onsite Monday through Friday and serve as a trusted resource for employees while collaborating closely with HR, payroll, benefits partners, and external providers.<br><br>Responsibilities:<br>• Manage complex employee benefits cases from initial inquiry through final resolution, using sound judgment and strong follow-through.<br>• Explain benefit programs, coverage details, enrollment options, and eligibility rules so employees can make informed decisions.<br>• Investigate claim issues and unresolved benefit matters by coordinating directly with insurance carriers, administrators, and external vendors.<br>• Act as a higher-level resource for escalated concerns, bridging support teams and program leads to keep cases moving efficiently.<br>• Work across benefits, human resources, payroll, and related internal teams to address issues that involve multiple functions.<br>• Provide subject matter support on U.S. health and welfare plans, including enrollment, eligibility, claims, and general program administration.<br>• Identify recurring service challenges or process breakdowns and recommend practical improvements to strengthen employee support.<br>• Coach frontline support resources on more difficult benefits questions and help build consistency in issue resolution.
<p><strong>Title:</strong> AI Specialist</p><p><strong>Reports To:</strong> Director, Information Technology – North America</p><p><strong>Experience:</strong> 1–4 years</p><p><strong>Employment Type:</strong> Full-time</p><p><br></p><p><strong>Position Summary</strong></p><p><br></p><p>The AI Specialist leads the organization’s practical adoption of AI solutions. <em>Note: This is a business process automation and enablement role rather than a data science or AI engineering position.</em> The primary focus is identifying where AI assistants, bots, and agents can eliminate manual workloads, deploying those solutions using low-code platforms, and establishing the training, governance, and strategic roadmap necessary to ensure safe and effective company-wide adoption.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong></strong></p><p><em>Automation with Bots & Agents</em></p><ul><li>Partner across departments to identify repetitive, rules-based, or document-heavy tasks suitable for AI or automation.</li><li>Build and maintain agents and bots using Copilot Studio, Power Automate, and similar low-code platforms.</li><li>Document every use case including business problem, process flow (before/after), data sources, functional owner, and measurable ROI.</li><li>Manage and prioritize the AI use-case backlog and report progress to IT leadership.</li></ul><p><em>Training & Change Management</em></p><ul><li>Develop and deliver tailored AI training for employees across skill levels (from basic prompting techniques to building simple low-code agents).</li><li>Create user resources, including quick-reference guides, prompt libraries, and recorded training sessions.</li><li>Establish and facilitate a network of departmental "AI Champions" to drive grassroots adoption.</li><li>Track utilization of licensed AI tools and advise leadership on licensing optimization.</li></ul><p><em>Strategy & Governance</em></p><ul><li>Draft and maintain an enterprise AI strategy and roadmap aligned with key business objectives.</li><li>Partner with leadership to author the organization's AI acceptable use policy, ensuring alignment with existing IT security, data classification, and vendor assessment standards.</li><li>Evaluate prospective AI vendors and tools for data privacy, security, cost efficiency, and technical fit.</li><li>Collaborate with the M365 Administrator on data readiness for Copilot (permissions, sensitivity labels, and access controls across SharePoint and Teams).</li></ul><p><br></p>
<p>Growing New York City firm is currently seeking an HR Generalist to support recruitment, onboarding, and day-to-day human resources operations for a growing team. This role combines talent acquisition with employee support, helping create a smooth experience for candidates and new team members while maintaining accurate HR processes. </p><p><br></p><p>Responsibilities:</p><p>• Lead recruitment efforts from intake through offer stage for openings across a range of business functions.</p><p>• Create engaging job advertisements, identify suitable talent through multiple sourcing channels, and conduct initial candidate evaluations.</p><p>• Arrange and coordinate interviews with hiring managers while ensuring timely communication throughout the selection process.</p><p>• Build and maintain a steady pipeline of prospective candidates to support both immediate openings and future workforce needs.</p><p>• Manage pre-employment and onboarding activities, including background verification, onboarding documents, orientation materials, and first-day readiness.</p><p>• Work closely with payroll, IT, and department leaders to ensure new employees are set up successfully and have a smooth transition into the organization.</p><p>• Maintain personnel files and HR records with a high level of accuracy while supporting compliance with company standards and employment regulations.</p><p>• Respond to routine employee questions related to onboarding, benefits, and HR policies, and provide general support for employee relations and HR programs.</p><p>• Assist with performance review administration, training coordination, reporting, and initiatives that strengthen employer brand and employee engagement.</p>
<p>We are looking for a Human Resources Specialist to join our team in Norwalk, Connecticut. In this role, you will support various HR functions, including, recruiting, benefits administration, onboarding, and compliance-related tasks. Reporting directly to the HR Manager, you will serve as a key resource for HR policies and procedures while contributing to the smooth operation of the department.</p><p><br></p><p>Responsibilities:</p><p>• Manage end-to-end recruiting efforts, including job postings, resume screening, and candidate communication.</p><p>• Prepare and distribute offer letters based on approved compensation packages.</p><p>• Coordinate pre-employment requirements such as background checks, drug screenings, and physical exams.</p><p>• Benefits administration </p><p>• Oversee orientation and safety training to ensure seamless onboarding.</p><p>• Maintain accurate onboarding documentation and ensure compliance with established policies.</p><p>• Assist in the administration of employee records and support HR policy implementation.</p><p>• Act as a point of contact for employees regarding HR-related inquiries and procedures.</p><p>• Support Workers’ Compensation administration and ensure compliance with relevant regulations.</p><p>• Collaborate with multiple operational departments to address HR needs and provide guidance.</p><p>• Utilize office software, including Microsoft Excel and Word, for efficient HR documentation and reporting.</p><p><br></p><p>If interested, please email your resume directly to anthony.riccio@roberthalf(.com)</p>
We are looking for a Contract Human Resources (HR) Specialist to support immigration, mobility, and employee authorization programs in New York, New York. This role will oversee case coordination, relocation activity, and compliance tracking while serving as a key resource for employees and internal stakeholders. The ideal candidate will bring strong knowledge of employment-based immigration processes, careful records management, and the ability to improve program operations through clear communication and organized execution.<br><br>Responsibilities:<br>• Oversee employment-based immigration matters by working with outside counsel, tracking case activity, and helping employees maintain valid work authorization.<br>• Guide employees and business partners through visa procedures, required documents, filing timelines, and potential compliance considerations.<br>• Maintain accurate immigration records in HR systems, including visa classifications, case updates, expiration deadlines, and re-verification requirements.<br>• Proactively track upcoming work authorization deadlines and coordinate extensions, amendments, and related filings with employees, internal teams, and legal partners.<br>• Administer annual visa programs such as the H-1B cap process, including candidate review, approval coordination, employee communication, and submission support.<br>• Coordinate J-1 intern program activities and ensure required documentation and evaluation milestones are completed on schedule.<br>• Manage relocation support for new hires and internal transfers across the Americas, partnering with vendors and internal teams to deliver a consistent employee experience.<br>• Prepare mobility cost estimates, address policy-related questions, and help resolve escalated relocation issues while coordinating with Payroll, Tax, Finance, Benefits, and Recruiting.<br>• Analyze immigration and mobility program data, conduct audits for accuracy, and create process documentation and knowledge resources to strengthen operations.<br>• Monitor vendor performance, stay current on regulatory changes, and recommend process improvements that simplify and scale immigration and relocation programs.