We are looking for a skilled Help Desk Analyst to join our team in Springfield, New Jersey. This is a long-term contract opportunity for an individual passionate about providing exceptional technical support and ensuring smooth IT operations. The ideal candidate will have experience working with a variety of technologies and the ability to troubleshoot effectively in a fast-paced environment.<br><br>Responsibilities:<br>• Provide first-level technical support for hardware, software, and network-related issues.<br>• Troubleshoot and resolve issues with Apple devices, Mac computers, and Microsoft systems.<br>• Assist with configuration management and system deployments to ensure seamless operations.<br>• Manage and maintain Active Directory accounts and permissions.<br>• Support the setup and maintenance of Cisco and Citrix technologies.<br>• Respond to and resolve help desk tickets in a timely and detail-oriented manner.<br>• Guide end-users through problem-solving steps and provide clear instructions.<br>• Document technical issues and resolutions to contribute to the knowledge base.<br>• Collaborate with team members to improve IT processes and customer satisfaction.<br>• Ensure compliance with company policies and security standards.
We are looking for an experienced Help Desk/Desktop Support Analyst to join our team in Hoboken, New Jersey. In this role, you will provide hands-on technical assistance to faculty, staff, and end users, ensuring smooth computing operations and resolving issues with a focus on excellent customer service. This is a long-term contract position that requires a proactive problem solver with strong technical knowledge and outstanding communication skills.<br><br>Responsibilities:<br>• Provide comprehensive Level 1 and Level 2 technical support to faculty, staff, and end users, addressing hardware, software, and connectivity issues.<br>• Manage and prioritize support requests using Freshservice, ensuring timely and accurate resolution.<br>• Troubleshoot and resolve issues across Windows and Mac environments, including remote access and connectivity challenges.<br>• Set up and maintain peripherals, assist with equipment disconnects/reconnects, and support device-related concerns.<br>• Configure and manage devices and endpoints using Microsoft Intune to ensure optimal performance.<br>• Escalate complex technical issues following established procedures to ensure swift resolution.<br>• Maintain detailed and accurate documentation of support activities and ticket updates.<br>• Deliver customer-focused assistance with attention to detail, efficiency, and reliability.
We are looking for an experienced Level 2 Helpdesk Engineer to join our dynamic team in New York, New York. In this role, you will provide advanced technical support, troubleshoot complex issues, and ensure smooth operations across various IT environments. This position is ideal for professionals who excel in problem-solving and are passionate about delivering exceptional service in a fast-paced, hands-on environment.<br><br>Responsibilities:<br>• Provide Level 2 technical support to diagnose and resolve complex IT issues across infrastructure, cloud services, and endpoint management.<br>• Troubleshoot and manage Microsoft 365 applications, including Exchange Online, Teams, SharePoint, and OneDrive.<br>• Administer Windows Server and Windows OS environments, ensuring optimal performance and reliability.<br>• Support VMware vSphere and vCenter environments, including setup and maintenance.<br>• Design and implement Azure and hybrid cloud solutions to meet client needs.<br>• Utilize PowerShell to automate tasks and streamline IT operations.<br>• Deploy and manage endpoint solutions using Microsoft Intune and Windows Autopilot.<br>• Collaborate with Level 1 engineers to provide guidance and mentorship.<br>• Maintain detailed documentation of processes, solutions, and technical standards.<br>• Participate in root cause analysis and implement long-term fixes to recurring issues.
The IT Apple Support and End User Support detail oriented is responsible for deploying, configuring, maintaining, and supporting Apple macOS devices across the organization. This role ensures seamless onboarding, optimal performance, and secure Apple hardware and software operation. The specialist will be the subject matter expert (SME) for macOS environments and collaborate with cross-functional teams to support end-user productivity and IT compliance. Additionally, the specialist provides training to end users and IT staff on macOS systems and tools. <br> Primary duties/responsibilities: Manage MacBook devices using tools like Apple Business Manager. Regularly review and enhance the build and configuration processes while providing best practices for updates and patch management. Offer live support through phone, chat, or email. Build strong relationships with customers by sharing a passion for Apple products. Collaborate with team members and participate in training sessions to improve technical skills. Assist in creating online support experiences for Apple, including editing content and designing user interfaces. Maintain and update deployment workflows to align with OS upgrades and security policies. Automate provisioning processes for new hires and device refresh cycles. Provide Level 2 and Level 3 support for macOS-related incidents, such as OS issues, application crashes, network connectivity, and hardware diagnostics. Troubleshoot Apple peripherals (e.g., Magic Mouse, keyboards, AirPods) and software (e.g., Safari, Mail, iWork, Microsoft 365). Support remote users via MDM tools and remote desktop platforms. Ensure that macOS devices meet enterprise security standards. Apply OS patches and security updates in coordination with IT security teams. Monitor compliance using endpoint management dashboards and audit logs. Track Apple hardware inventory, manage asset tags, and coordinate device returns and replacements. Maintain accurate records in ServiceNow or equivalent ITSM platforms. In addition to supporting the Apple environment, assist end users with company laptops. Perform incident ticket processes, responding to assigned tickets (routine and urgent) within the timeframe specified by the service level agreement and working through issues to resolution. Maintain appropriate documentation within the incident system as determined
We are looking for a skilled Desktop Support Analyst to join our team in New York, New York. In this long-term contract position, you will play a vital role in providing exceptional IT support to ensure smooth operations for local and remote workstations. This is an onsite role requiring your presence five days a week.<br><br>Responsibilities:<br>• Deliver prompt and efficient IT support to address technical issues and minimize disruption.<br>• Manage and respond to incoming support tickets through the Service Desk system.<br>• Prioritize and resolve tickets systematically, ensuring urgent matters are handled first.<br>• Adjust configurations, utilities, and software settings for both local and remote systems.<br>• Maintain clear and detailed documentation of IT processes and resolution methods.<br>• Collaborate on special projects to enhance IT services and infrastructure.
We are looking for a skilled Executive Support specialist to deliver exceptional technical assistance to senior leadership and organizational users in Hoboken, New Jersey. This role requires a proactive and customer-focused individual who can manage technology environments, troubleshoot issues, and provide seamless support during high-profile events. The ideal candidate will combine technical expertise with strong communication skills to ensure a reliable and efficient user experience.<br><br>Responsibilities:<br>• Provide personalized technical support to executives and senior leaders, both on-site and remotely.<br>• Assist during critical events such as leadership meetings, presentations, and town halls by ensuring all technology functions smoothly.<br>• Manage and maintain executive devices, including laptops, mobile phones, conferencing systems, and collaboration tools.<br>• Respond promptly to urgent technical issues, ensuring quick resolution and a high standard of service.<br>• Analyze recurring problems and propose long-term solutions to enhance user experience.<br>• Handle confidential data and workflows with discretion and integrity.<br>• Act as a bridge between IT and business units to foster strong relationships and trust.<br>• Collaborate with other IT teams to address complex technical challenges.<br>• Support and configure hardware, software, networking, and collaboration tools such as Microsoft Teams and Zoom.<br>• Maintain accurate documentation of issues and align with service management protocols.
<p>Join our dynamic and growing Managed IT Services Provider as a Level 3 IT Helpdesk Engineer. We are looking for a highly skilled technical leader to serve as the final escalation point for complex technical issues across diverse client environments. This in-person position is ideal for senior engineers who thrive in high-accountability, hands-on MSP settings.</p><p>Key Responsibilities:</p><ul><li>Act as the top-level escalation for complex production issues.</li><li>Diagnose and resolve advanced problems in infrastructure, cloud, identity, and applications.</li><li>Lead root cause analysis and implement long-term remediation solutions.</li><li>Design, implement, and maintain enterprise-grade IT solutions.</li><li>Take ownership of complex technical projects for both clients and internal teams.</li><li>Ensure seamless transition of new services and solutions into support.</li><li>Mentor and support Level 1 and Level 2 engineers.</li><li>Maintain thorough documentation and uphold technical standards.</li></ul><p>Technical Focus Areas:</p><ul><li>Administer and support Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive).</li><li>Manage Windows Server and Windows OS environments.</li><li>Troubleshoot and manage VMware vSphere/vCenter systems.</li><li>Design and support Azure and hybrid cloud environments, including Azure Virtual Desktop (WVD), FSLogix, and multi-session Windows.</li><li>Implement and maintain SAML SSO, MFA, and cloud identity solutions.</li><li>Lead endpoint management with Microsoft Intune / Endpoint Manager and deploy Windows Autopilot.</li><li>Automate processes using PowerShell scripting.</li></ul><p><br></p>
<p>A leading global organization is seeking a highly experienced <strong>Senior Project Manager</strong> to support the <strong>Chief Information Security Officer (CISO)</strong> in driving strategic cybersecurity and risk-management initiatives across the enterprise. This role will lead complex, cross-functional programs aligned to regulatory compliance, security modernization, risk remediation, data protection, and IT governance.</p><p>You will partner closely with Cybersecurity Leadership, Infrastructure, Applications, Legal/Compliance, and external vendors to ensure programs are delivered on time, within scope, and in alignment with global security standards.</p><p>This is a high-visibility role requiring exceptional communication, executive presence, and the ability to operate in a fast-moving, regulated environment.</p><p> </p><p> </p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Program & Project Leadership</strong></p><ul><li>Lead the planning, execution, and delivery of enterprise cybersecurity initiatives for the Office of the CISO.</li><li>Drive project governance, scope definition, schedules, risk management, and stakeholder communication.</li><li>Manage multiple parallel projects including security tool deployments, regulatory compliance initiatives, and remediation programs.</li><li>Oversee vendor and third-party contributions; ensure SLAs and deliverables are met.</li></ul><p><strong>Information Security Domain Execution</strong></p><ul><li>Support initiatives across IAM, cloud security, vulnerability management, data protection, and incident response.</li><li>Track remediation efforts for audits, penetration tests, and regulatory findings (e.g., FDA, SOX, GDPR).</li><li>Develop dashboards and executive reports for leadership.</li><li>Coordinate cross-functional teams to ensure alignment with security standards and risk priorities.</li></ul><p><strong>Governance, Risk & Compliance (GRC)</strong></p><ul><li>Ensure projects comply with regulations relevant to pharmaceutical/medical device environments.</li><li>Partner with Compliance, Legal, and Internal Audit on key security and risk obligations.</li><li>Assist in maturing governance frameworks, policies, and documentation.</li></ul><p><strong>Stakeholder, Communication & Reporting</strong></p><ul><li>Serve as the project liaison to IT leadership, business units, and external partners.</li><li>Deliver clear, concise executive communications, including updates to steering committees.</li><li>Proactively manage expectations, timelines, risks, and impacts.</li></ul><p><br></p>
<p>FP& A Activities and Responsibilities Overview</p><p><br></p><p>Budget vs. Variance Reporting: Prepare and analyze budget versus actual reports, providing insightful variance analysis to identify key drivers, risks, and opportunities for improvement.</p><p>Budget Support & Monitoring: Collaborate with cost center managers across 12 centers, some complex, others straightforward, to assist with budget creation, monitor spend, and ensure financial targets are met.</p><p>Process Improvement: Leverage and enhance processes for budgeting, reporting, and data quality. Continuously seek efficiencies and automation opportunities in daily FP& A operations.</p><p>Systems & Tools: Utilize EPM (Enterprise Performance Management) tools such as Smartview, along with business intelligence platforms (e.g., Domo, similar to Tableau) to gather, analyze, and visualize data.</p><p>Data Analysis & Quality: Focus on improving data accuracy and integrity; serve as a “data ninja” ensuring clean, reliable data for informed decision making.</p><p>Financial Reporting Support: Work closely with the business manager for financial operations, providing timely and relevant inputs for monthly reporting processes including cash flow, balance sheet, and income statement. Responsible for supporting—not directly owning—the reporting package but ensuring completeness and accuracy of provided data.</p><p>Stakeholder Interactions: Regular meetings with cost center managers to review performance, resolve issues, and communicate findings. Partner with business line managers to support operational and financial objectives.</p><p>Scope of G& A Analysis: Focus on general and administrative costs, excluding salary and benefits for easier management. Analytical efforts are directed at expense categories where actionable insights can be generated.</p>
We are looking for an experienced Project Manager/Sr. Consultant to oversee and deliver IT projects with precision and efficiency. This role involves collaborating with clients to identify optimal solutions, managing project timelines and budgets, and ensuring seamless execution from start to finish. The ideal candidate will act as a key liaison between technical teams and clients, driving exceptional service and maintaining clear communication throughout the project lifecycle.<br><br>Responsibilities:<br>• Collaborate with sales and IT leadership to define project scope, objectives, and estimates.<br>• Analyze project constraints and propose alternatives to mitigate risks and improve workflows.<br>• Organize and participate in meetings with internal teams and clients to ensure alignment.<br>• Track project progress, ensure deadlines are met, and manage scope changes effectively.<br>• Maintain regular communication with clients to provide updates on milestones and address inquiries.<br>• Develop detailed documentation for technical project plans and ensure accuracy.<br>• Assign tasks to technical teams, monitor progress, and provide necessary support.<br>• Coordinate with clients to set clear expectations for deliverables and timelines.<br>• Work with third-party vendors to align configurations and communicate requirements.<br>• Conduct quality checks on completed work and coordinate training for clients on new technologies.
<p>Join our team as a Project Manager overseeing mission-critical OT network infrastructure. In this role, you’ll ensure the integrity, security, and performance of a large-scale WAN that supports essential building operations and vendor devices.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Network Oversight & Management:</strong></li><li>Own the integrity and security of a large-scale OT WAN, connecting 6,000+ endpoints across diverse devices and systems.</li><li>Enforce management and security policies set by the CIO and cybersecurity team.</li><li>Analyze and administer Meraki network infrastructure, including switches, firewalls, and access points, using the Meraki dashboard for centralized configuration and monitoring.</li><li><strong>OT Infrastructure Support:</strong></li><li>Provide technical direction and support for 50+ vendors as they connect devices critical to building operations, including:</li><li>Building Management Systems (BMS)</li><li>Energy meters and monitoring systems</li><li>Security cameras, recorders, and access controls</li><li>Lighting control systems</li><li>Elevator destination dispatch systems</li><li>User workstations and viewing stations</li><li><strong>Cybersecurity & Compliance:</strong></li><li>Implement, monitor, and manage a comprehensive security stack to protect network and OT data.</li><li>Expertly utilize cybersecurity and network management tools such as WSUS, Forescout NAC, Blackpoint MDR, ThreatLocker, Altiris, and GoverLAN.</li><li>Work collaboratively to enforce network security policies and uphold compliance standards.</li><li><strong>Vendor and Partner Management:</strong></li><li>Serve as the primary technical liaison for approximately 50 vendors and contractors.</li><li>Collaborate effectively with external partners, contractors, and internal teams for timely problem resolution and deployment of new building technologies.</li><li><strong>Project Management:</strong></li><li>Lead network-related projects from initiation to completion, ensuring timely delivery within budget.</li><li>Develop and maintain detailed network documentation, diagrams, and Standard Operating Procedures (SOPs).</li><li>Manage service tasks and tickets through to closeout.</li></ul><p><br></p>
<p><strong>Senior Manager, SEC Reporting & Technical Accounting</strong></p><p><br></p><p><strong>Role Overview</strong></p><p>This leader will drive the integrity of external reporting and guide the organization through complex technical accounting matters. You'll shape scalable accounting policies, manage equity-related accounting, and partner across the business to ensure transparent, audit-ready disclosures. The role requires a blend of technical depth, operational judgment, and cross-functional influence.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><p><strong>Technical Accounting & Policy Leadership</strong></p><ul><li>Serve as the primary advisor on technical accounting topics, including business combinations, lease arrangements, impairments, commissions, derivatives, and equity-based compensation</li><li>Draft and maintain comprehensive technical accounting memos that meet U.S. GAAP and audit standards</li><li>Design, implement, and oversee global accounting policies to ensure consistency across teams and jurisdictions</li><li>Evaluate new accounting guidance, determine organizational impact, and lead adoption efforts</li></ul><p><strong>External Reporting & Compliance</strong></p><ul><li>Lead preparation and review of quarterly and annual SEC filings, including 10-Qs, 10-Ks, 8-Ks, Proxy statements, and related XBRL work</li><li>Partner with Legal, Tax, FP& A, Investor Relations, and other teams to ensure disclosures are complete, accurate, and aligned</li><li>Support external auditors through timely documentation, strong communication, and a robust internal control environment</li><li>Maintain and strengthen SOX compliance related to reporting processes and technical accounting areas</li></ul><p><strong>Equity & Stock-Based Compensation</strong></p><ul><li>Oversee all accounting and reporting for stock-based compensation programs and equity activity</li><li>Ensure calculations, valuations, and disclosures are accurate and timely</li></ul><p><strong>Process Improvement & Team Development</strong></p><ul><li>Identify opportunities to streamline reporting and technical accounting workflows, using tools such as Workiva and NetSuite</li><li>Lead automation and optimization initiatives to enhance accuracy and efficiency</li><li>Mentor, coach, and develop team members to elevate technical capabilities and support career growth</li></ul>
<p><strong>Key Responsibilities:</strong></p><ol><li><strong>Agile Leadership & Scrum Master Responsibilities:</strong></li></ol><ul><li>Facilitate all Scrum ceremonies (Daily Stand-ups, Sprint Planning, Sprint Reviews, and Retrospectives) for Agile teams.</li><li>Coach and mentor development teams on Agile practices, ensuring the adoption and continuous improvement of Agile methodologies.</li><li>Act as a servant leader to remove obstacles and resolve issues that impede the team’s progress.</li><li>Support Product Owners in managing product backlogs and ensuring that work items are clearly defined, prioritized, and understood.</li><li>Collaborate with leadership to ensure alignment of Agile projects with business goals and objectives.</li><li>Track and report on team performance, progress, and velocity metrics to ensure on-time delivery of high-quality products.</li></ul><ol><li><strong>Project Management & Program Oversight:</strong></li></ol><ul><li>Manage and oversee multiple Agile projects from inception to completion, ensuring successful delivery within scope, timeline, and budget.</li><li>Develop and manage project schedules, budgets, and resource allocation, ensuring optimal team productivity and efficiency.</li><li>Support the creation of a Program Management Office (PMO) to standardize and optimize project management processes across the organization.</li><li>Define and implement best practices for project governance, risk management, and stakeholder communication.</li><li>Collaborate with senior management to ensure projects are aligned with organizational strategy and business priorities.</li></ul><ol><li><strong>Stakeholder Management & Communication:</strong></li></ol><ul><li>Serve as the primary point of contact for all stakeholders, including business leaders, team members, and external partners.</li><li>Ensure effective communication and collaboration between cross-functional teams, fostering a transparent and open work environment.</li><li>Report on project and program status, risks, issues, and achievements to IT Project Manager and to executive leadership and key stakeholders when applicable.</li><li>Conduct regular project reviews to ensure alignment with business objectives and adjust project scope as necessary.</li></ul><ol><li><strong>Continuous Improvement & Best Practice Implementation:</strong></li></ol><ul><li>Drive a culture of continuous improvement within teams and across the organization by identifying areas for process improvement and implementing solutions.</li><li>Champion the use of Agile tools and techniques to improve workflow, increase efficiency, and enhance team performance.</li><li>Establish and maintain a robust feedback loop with all teams to gather insights and optimize workflows.</li></ul><ol><li><strong>PMO Establishment & Governance:</strong></li></ol><ul><li>Support the design and implementation of the PMO, establishing frameworks, processes, and guidelines for efficient project delivery.</li><li>Create standardized templates, workflows, and reporting structures to ensure consistent project execution.</li><li>Define key performance indicators (KPIs) and metrics to assess project health and program success.</li><li>Align PMO goals with organizational objectives, ensuring that projects support the overall strategic direction of the business.</li></ul><p><br></p>
We are looking for an experienced Technical Operations Director to lead and optimize our managed services delivery organization in New York, New York. In this senior leadership role, you will oversee technical teams, service operations, and client support functions, ensuring operational excellence and exceptional service quality. This position requires a strategic mindset and a commitment to developing scalable processes that support organizational growth while exceeding client expectations.<br><br>Responsibilities:<br>• Lead and mentor teams across Service Desk, Field Engineering, Systems Engineering, and Project Delivery to ensure operational excellence.<br>• Manage end-to-end performance metrics, including service quality, escalation processes, and client satisfaction.<br>• Develop and implement scalable policies, procedures, and documentation to maintain high-quality service delivery.<br>• Oversee daily service operations, ensuring prompt responses and resolutions for client environments.<br>• Serve as an escalation point for key clients, fostering strong relationships and ensuring effective communication.<br>• Collaborate with Account Management teams to support strategic planning, QBRs, and client technology roadmaps.<br>• Ensure proper management of cloud, on-premise, and hybrid infrastructures, including Microsoft 365, Azure, networking, and security solutions.<br>• Lead the evaluation and deployment of new technologies to enhance operational efficiency and service capabilities.<br>• Drive operational improvements through automation, standardization, and alignment with industry best practices.<br>• Oversee compliance with security standards, risk management protocols, and regulatory requirements.
<p><strong>Financial Reporting Manager – Hybrid (Hauppauge, Long Island, NY)</strong></p><p><br></p><p><strong>Anna Parson at Robert Half is seeking a motivated, analytical Financial Reporting Manager for a hybrid opportunity in Hauppauge, New York. </strong></p><p>This is an <strong>excellent opportunity for a finance leader with a background in manufacturing or distributio</strong>n to join a dynamic team and drive key reporting functions that are vital to organizational success.</p><p><br></p><p><strong>As the Financial Reporting Manager, you will: </strong></p><ul><li>Direct the preparation and review of financial statements, ensuring full compliance with US GAAP standards.</li><li>Manage monthly, quarterly and annual financial reporting cycles, providing timely and accurate documentation.</li><li>Utilize your manufacturing or distribution industry expertise to deliver relevant insights in financial analyses and reporting.</li><li>Conduct thorough variance analysis, identifying trends and recommending areas for improvement.</li><li>Lead audit preparation, coordinating closely with both internal teams and external auditors.</li><li>Offer detailed variance explanations to support data-driven management decisions.</li><li>Develop and maintain enhanced management reporting tools for improved financial transparency.</li><li>Partner with cross-functional teams to streamline reporting operations and bolster efficiency.</li><li>Employ advanced Microsoft Excel skills to analyze, interpret, and present complex financial information.</li><li>Uphold compliance with federal regulations and industry best practices for financial reporting.</li><li>Contribute to the planning and execution of strategic financial initiatives.</li></ul><p><strong>Why Join This Team as the Financial Reporting Manager?</strong></p><ul><li>Enjoy a flexible hybrid work model that promotes work-life balance.</li><li>Collaborate with sharp, skilled professionals across business units.</li><li>Make a real impact by applying your manufacturing or distribution experience in a visible leadership role.</li></ul><p><strong><em>Contact Anna Parson at Robert Half or Apply today for immediate and confidential consideration.</em></strong></p>
<p><strong>Job Overview Summary:</strong></p><p><br></p><p>Experienced IT Support Specialist (Tier 2/3) with a strong background supporting fast-paced manufacturing environments. Skilled in diagnosing complex technical issues, managing enterprise systems, and ensuring reliable network and application performance across production and corporate settings. Proficient in Windows Server/AD, M365 administration, ERP and MES support, and manufacturing hardware/software troubleshooting including production floor systems, barcode scanners, printers, PLC-connected devices, and industrial workstations.</p><p><br></p><p><strong>Job Responsibilities:</strong></p><p><br></p><ul><li>Provide advanced technical support for escalated end-user issues, including hardware, software, and peripheral troubleshooting.</li><li>Set up and configure desktops, laptops, mobile devices, monitors, printers, and other office technology.</li><li>Manage onboarding, offboarding, and equipment lifecycle tracking and reporting.</li><li>Diagnose and resolve intermediate network, server (e.g., Active Directory, DHCP, DNS), and Wi-Fi problems; coordinate with internal senior technical resources and external Managed Service Providers (MSPs) for complex issues.</li><li>Actively troubleshoot, resolve, and participate in projects related to intermediate Wi-Fi, server, and network issues, working in close collaboration with the senior internal team or external Managed Service Providers (MSPs).</li><li>Perform onsite installations and upgrades of operating systems, applications, and security patches.</li><li>Manage user accounts in Active Directory, Microsoft 365, and other systems; handle access requests, MFA support, and onboarding/offboarding tasks.</li><li>Respond to and resolve support tickets in the ITSM platform; ensure accurate documentation and timely follow-up.</li><li>Maintain and track IT assets; update inventory records and manage warranty returns or repairs.</li><li>Support audiovisual systems and video conferencing tools in meeting spaces.</li><li>Conduct preventive maintenance on local IT infrastructure to avoid service disruptions.</li><li>Act as a liaison between end users and senior internal IT teams/MSPs, ensuring clear communication and prompt issue resolution for escalated and intermediate technical issues.</li><li>Participate in and contribute to IT projects including deployments, office moves, system migrations, and infrastructure upgrades (network, server, Wi-Fi).</li><li>Remote Support: Provide advanced technical support via phone, email, chat, or remote session.</li><li>Manage, maintain, and troubleshoot the organization's Voice over IP (VoIP) phone system, including user provisioning, call flow configurations, and endpoint support.</li><li>Contribute to team growth by assisting in training and mentoring staff to improve performance, increase customer satisfaction, and drive efficiencies.</li><li>Proactively identify, document, and implement improvements to IT processes, documentation (e.g., knowledge base), and infrastructure to enhance efficiency, reliability, and security</li></ul>
<p><strong>Staff Accountant</strong></p><p>We are seeking a detail-oriented Staff Accountant to support day-to-day accounting operations and contribute to accurate financial reporting. This role partners closely with internal stakeholders and external advisors to ensure smooth financial processes while supporting general administrative and operational needs of the business.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Accounting & Financial Operations</strong></p><ul><li>Support daily accounting activities including accounts payable, accounts receivable, journal entries, and payroll coordination</li><li>Maintain accurate and organized financial records to ensure compliance and audit readiness</li><li>Assist with monthly and periodic close processes</li><li>Support expense tracking, invoice processing, and payment management</li><li>Help monitor costs and support budgeting and expense control efforts</li><li>Assist in preparing and reviewing financial reports such as income statements, balance sheets, and cash flow statements</li><li>Collaborate with external accountants and vendors as needed</li></ul><p><strong>Operational & Administrative Support</strong></p><ul><li>Maintain organized records, contracts, and documentation</li><li>Provide general administrative and scheduling support across the organization</li><li>Assist with vendor management, office-related expenses, and operational coordination</li><li>Support leadership with ad hoc projects, reporting, and administrative tasks as needed</li></ul><p><strong>People & Process Support</strong></p><ul><li>Assist with employee-related administrative processes such as onboarding, benefits coordination, and payroll-related documentation</li><li>Help maintain HR systems and employee records</li><li>Support internal process improvements to increase efficiency and accuracy across accounting and operations</li></ul><p><br></p><p><br></p>
<p>We are seeking a skilled Accounts Payable Supervisor/Manager to oversee and continually enhance our accounts payable function. This role involves leading a team, managing vendor relationships, and ensuring the accuracy and compliance of payment processes. The ideal candidate will be proactive in optimizing workflow efficiency, developing team members, and maintaining strong financial controls. Success in this position relies on a blend of leadership, technical expertise, and a keen eye for detail to support reliable financial operations.</p>
<p>This leadership role is responsible for overseeing a Data Analytics & Reporting team focused on collecting, aggregating, analyzing, and trending data—primarily from pharmacy systems—to support data-driven programs and service solutions. The Director will collaborate with IT and executive leadership to implement and streamline processes, mentor team members, and ensure alignment between data insights and strategic business goals.</p><p><br></p>
<p>We are seeking a <strong>Technical Program Product Manager III</strong> to support key initiatives within a large digital advertising organization. This role contributes to internal product tools and advertiser-facing experiences across multiple platforms, partnering closely with engineering, product, and business teams.</p><p>You will own backend marketing infrastructure roadmaps, define technical requirements, assess product tradeoffs, and coordinate cross‑functional execution—including interaction with offshore engineering teams.</p><p><br></p><p><strong>Team Overview</strong></p><p>This role supports two core areas:</p><p><strong>1. Internal Product Launch Tool</strong></p><p>The PMT team manages a critical internal launch tool used to enable Go‑to‑Market support for new advertising products. This includes collaborating with engineering teams to design and deliver scalable, reliable solutions.</p><p><strong>2. Partner & Enterprise Channels</strong></p><p>You will also support a team responsible for advertiser experiences across:</p><ul><li>Advertising management consoles</li><li>DSP‑related workflows</li><li>Partner channel integrations</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Drive the <strong>roadmap for backend marketing infrastructure components</strong>, including planning, prioritization, and execution.</li><li>Write <strong>clear, detailed technical requirements</strong> for engineering and product teams.</li><li>Analyze and communicate <strong>product tradeoffs</strong> affecting performance, scalability, and user impact.</li><li>Work closely with <strong>offshore engineering teams</strong> to ensure alignment and delivery.</li><li>Partner with internal stakeholders to define features, remove blockers, and track progress.</li><li>Support product launches across internal tools and partner/enterprise channel workflows.</li><li>Apply core leadership behaviors such as <strong>Dive Deep</strong> and <strong>Bias for Action</strong>.</li></ul>
<p>Our client is seeking a skilled and organized Project Coordinator to join their team on a permanent basis. This is an excellent opportunity for an experienced professional to play a key role in delivering projects efficiently and supporting business goals.</p><p><br></p><p><strong>Please send your resume to: <em>[email protected]</em></strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate and support all phases of project management, from initiation to completion</li><li>Assist project managers in planning, scheduling, and tracking tasks and timelines</li><li>Communicate effectively with internal teams, clients, and stakeholders to ensure alignment and timely updates</li><li>Prepare, review, and maintain project documentation, including reports, meeting notes, and project plans</li><li>Monitor project progress and proactively identify potential risks or issues</li><li>Support resource allocation and help ensure projects stay within scope and budget</li><li>Organize and facilitate project meetings and follow up on assigned actions</li><li>Promote best practices in project management and continuous process improvement</li></ul><p>Qualifications:</p><ul><li>Proven experience in a project coordination or support role</li><li>Strong organizational and multitasking skills with keen attention to detail</li><li>Excellent written and verbal communication abilities</li><li>Proficiency with project management software and Microsoft Office Suite</li><li>Ability to prioritize workload and meet deadlines in a fast-paced environment</li><li>Familiarity with project management methodologies is preferred</li><li>Post-secondary education in business, administration, or relevant field is an asset</li></ul><p><strong>Offerings:</strong></p><ul><li>Competitive compensation and comprehensive benefits package</li><li>Supportive and collaborative work culture</li><li>Professional development and growth opportunities</li></ul><p><strong>Apply Today</strong></p><p>If you’re ready to help lead successful projects and make a lasting impact, submit your resume and cover letter for immediate consideration.</p><p>For more details about this opportunity or to schedule a confidential conversation, contact our team.</p>
We are looking for a skilled Desktop Support Analyst to join our team in New York, New York. In this role, you will provide technical support to ensure seamless operation of computer systems and networks for employees and teams. Your expertise will help resolve technical issues, maintain hardware and software functionality, and optimize user experiences.<br><br>Responsibilities:<br>• Provide technical assistance for Windows and Mac OS platforms, ensuring smooth operation and troubleshooting system issues.<br>• Manage user accounts in Active Directory and Azure AD, overseeing access control and permissions.<br>• Resolve hardware and software problems, including desktop imaging and computer reboots.<br>• Troubleshoot network connectivity issues across LAN/WAN environments.<br>• Utilize ServiceNow or similar ticketing systems to track and resolve IT support requests.<br>• Assist with setup and management of conference rooms, including video and audio equipment.<br>• Support Office 365 applications, ensuring their functionality and integration.<br>• Collaborate with teams to diagnose and resolve issues with routers and switches.<br>• Maintain and update desktop hardware to meet organizational standards.<br>• Provide guidance and training to users on system functionalities and best practices.
<p>We are looking for an experienced Office Manager to join a Construction Consulting firm based in Lower Manhattan. In this role, you will oversee daily operations, ensuring the office runs smoothly and efficiently. This is a contract to permanent, onsite position offering the opportunity to contribute to a dynamic and detail-oriented environment.</p><p><br></p><p>Responsibilities:</p><p>• Answer, screen, and direct calls</p><p> • Make deposits</p><p> • Print checks for bills provided by Accounting Department to be signed CEO and mailed </p><p>• Manage front desk </p><p>• Make coffee, ensure office readiness, refill pantry </p><p> • Monitor and order office supplies </p><p>• Pick up mail, send out mail, track packages & Prepare outgoing mail/couriers </p><p>• Sort and distribute mail/packages </p><p>• Assist with filing, data entry, photocopying, scanning </p><p>• Support office events and visitor arrangements </p><p>• Order or pick up lunch</p><p> • Create posts, manage social media accounts and reply to new inquiries to increase followers. </p><p>• Maintain confidentiality </p><p>• Handle additional responsibilities as needed</p><p>• Manage main email account where all new projects are received. </p><p>• Manage calendar and schedule meetings with clients and city agencies for CEO. </p><p>• Screen, prioritize, and respond to communications from clients and team members through main email account. </p><p>• Coordinate meetings, prepare agendas, take minutes, and ensure timely follow-ups. </p><p>• Attend meetings with the CEO, take detailed notes, draft meeting summaries for the CEO’s review, and ensure action items are tracked and completed in relation to office management tasks. </p><p>• Utilize experience with Department of Buildings and other city agencies’ processes to resolve inquiries and support CEO project coordination. </p><p>• Log projects in CRM that comes in through the main email account</p>
<p>We are looking for an experienced HRIS Analyst to join our team in Englewood Cliffs, New Jersey. In this contract role, you will play a key part in managing and optimizing human resources information systems to support the organization's HR functions. This position requires a strong background in HRIS analysis, implementation, and database management.</p><p><br></p><p>Below are the key qualification for the position:</p><ul><li>Extensive experience as an HRIS Analyst, with deep proficiency in UKG (configuration, troubleshooting, reporting, and module management).</li><li>Strong knowledge of employment regulations and standard HR and Payroll practices.</li><li>Ability to leverage technology to resolve challenges, modernize processes, and streamline HR operations.</li><li>Excellent communication and teamwork skills, with experience partnering across multiple stakeholders including leadership teams.</li><li>Proven track record supporting and optimizing HR systems and processes.</li><li>Demonstrated self-initiative and a highly motivated, proactive approach to managing work and driving results.</li></ul><p>Strong data analytics skills, including the ability to interpret financial data, build insights, and support data-driven decision making.</p>
<p>General Accounting Supervisor</p><p>Our client is seeking a skilled General Accounting Supervisor to lead accounting operations for one of the subsidiaries within the company. This role oversees a team and ensures accurate journal entry preparation, month-end close, bank reconciliations, and cost accounting reports.</p><p><br></p><p>Responsibilities: -</p><p>-Oversee journal entries, balance sheet reconciliations, and month‑/year‑end close</p><p>- Support monthly and quarterly balance sheet review</p><p>- Partner with auditors and internal teams to ensure smooth audits</p><p>- Lead process improvements to enhance accuracy and efficiency</p><p>- Coach and develop accounting staff</p><p>- Assist with warranty claims, receivables, and cost accounting activities</p><p>- Coordinate with Treasury on loans for transportation asset purchases</p><p>- Manage fuel tax compliance and fleet registration/titling requirements</p><p>- Contribute to special projects as needed</p><p><br></p><p>Requirements:</p><p>- Bachelor’s in Accounting or Finance (CPA preferred)</p><p>- 5+ years of progressive accounting experience</p><p>- Strong GAAP knowledge; ERP experience</p><p>- Advanced Excel skills and exceptional attention to detail</p><p>- Proven leadership, communication, and project management abilities</p><p><br></p><p>Pay range: $90,000 - 115,000 + target bonus</p><p><br></p><p>Benefits:</p><p>The company offers a comprehensive benefits package designed to support your health, financial well‑being, and work‑life balance, including:</p><p>- Medical, Dental, and Vision Coverage</p><p>- 401(k) Retirement Plan with Company Match</p><p>- Paid Time Off (PTO) including vacation, personal, and sick days</p><p>- Additional voluntary benefits and employee programs</p><p><br></p>
