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5 results for Help Desk Analyst I in Stamford, CT

Help Desk/Desktop Support Analyst

Tarrytown, NY
onsite
Temporary to Hire
22 - 27 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join a manufacturing organization in Tarrytown, New York on a contract basis with the potential for a permanent position. This position supports employees across office and remote settings by resolving day-to-day technical issues, preparing end-user devices, and maintaining a dependable support experience. The ideal candidate brings a service-oriented mindset, strong troubleshooting ability, and a disciplined approach to documentation, user support, and security-focused IT practices. Responsibilities: • Provide technical assistance for employees working both on-site and remotely, diagnosing and resolving hardware, software, and access-related issues. • Prepare and deploy laptops through Microsoft 365 Autopilot, ensuring devices are configured properly for end users. • Coordinate employee setup and separation activities by handling onboarding and offboarding tasks with accurate records and appropriate access controls. • Contribute to IT security efforts by supporting user awareness initiatives and assisting with security-related tools, including KnowBe4. • Route complex or unresolved incidents to higher-level support teams while adhering to service expectations and response timelines. • Maintain detailed and accurate records of support requests, user communications, troubleshooting steps, and final resolutions within the ticketing platform. • Follow up with users after issue resolution to confirm functionality, address remaining concerns, and promote a positive support experience.
2026-05-26T00:00:00Z

Desktop Support Analyst

New York, NY
onsite
Temporary / Contract
28.5 - 33 USD / Hourly
We are looking for a Desktop Support Analyst to provide reliable technical support for end users in New York, New York. This Long-term Contract position is ideal for someone who enjoys resolving workstation issues, maintaining stable desktop environments, and delivering responsive service in a fast-paced setting. The role focuses on hands-on support across Windows-based devices, user account administration, and hardware troubleshooting while helping keep daily operations running smoothly. Responsibilities: • Deliver day-to-day desktop support for workstations, laptops, and related peripherals, ensuring users receive timely resolution to technical issues. • Diagnose and fix problems involving Windows 10 systems, desktop hardware, software applications, and connectivity affecting end-user productivity. • Set up, configure, and deploy desktop and laptop equipment, including imaging devices and preparing systems for new or existing employees. • Manage user access and account-related tasks within Active Directory, including password resets, permissions support, and basic account maintenance. • Perform hardware replacement, upgrades, and troubleshooting for PCs and workstation components to maintain dependable performance. • Document incidents, service requests, troubleshooting steps, and completed solutions to support consistent service delivery and knowledge sharing. • Coordinate with internal IT teams or external vendors when issues require escalation, follow-up, or specialized technical support.
2026-05-19T00:00:00Z

It Support Analyst

Stamford, CT
onsite
Permanent / Full Time
80000 - 90000 USD / Yearly
We are looking for an IT Support Analyst to join a detail-oriented services organization in Stamford, Connecticut. This position supports employees across office environments by maintaining reliable technology operations, resolving user issues, and helping improve business systems. The role also partners with vendors and internal stakeholders to deliver technical projects, manage access, and support application and infrastructure initiatives. Responsibilities: • Deliver desktop and end-user support for staff across multiple office locations, ensuring timely resolution of day-to-day technical issues. • Oversee ticket follow-up with external service providers, escalating concerns when needed and tracking performance against agreed service expectations. • Maintain the health of essential IT environments, including endpoint devices, server resources, and network components. • Coordinate technical initiatives from planning through implementation, keeping tasks organized and stakeholders informed throughout delivery. • Support employee onboarding and offboarding by preparing equipment, assigning system access, and assisting with technology orientation. • Administer vendor relationships related to IT services, including onboarding support, contract coordination, and ongoing service review. • Track hardware inventory and manage asset lifecycle activities such as deployment, replacement planning, and records maintenance. • Compile operational updates, reporting, and performance metrics to provide visibility into IT service trends and priorities. • Gather business needs, document requirements, and work with technical teams or vendors to turn those needs into effective system changes. • Assist with technology due diligence, integration efforts, and change support tied to acquisitions, application rollouts, and platform upgrades.
2026-05-04T00:00:00Z

Conflicts Analyst

New York, NY
onsite
Temporary / Contract
27.7115 - 32.087 USD / Hourly
Robert Half is searching for an experienced Temporary Conflicts Analyst to support a law firm on an interim basis. This individual will independently run, review, and clear conflict checks using Intapp, with experience handling complex matters involving large financial institutions. This is a 10‑week, on‑site assignment in Downtown Manhattan requiring someone who can step in immediately and manage a high-volume workflow. Start Date: ASAPLocation: On-site – Downtown Manhattan Schedule: Monday–Friday, 9:00 AM–5:00 PM (35 hours/week) Duration: 10 weeks Pay Rate: $30–$35 per hour (DOE) Key Responsibilities<ul><li>Run, review, and independently clear conflict checks using Intapp</li><li>Conduct conflict analysis for large, complex financial institutions, including affiliates, subsidiaries, and parent entities</li><li>Identify potential conflicts issues and escalate appropriately</li><li>Communicate clearly and professionally with attorneys and internal teams</li><li>Maintain accuracy and organization while managing a high-volume workload</li></ul>
2026-05-15T00:00:00Z

Tech Support Manager

Newark, NJ
onsite
Temporary / Contract
39.5865 - 45.837 USD / Hourly
We are looking for a Tech Support Manager to lead day-to-day technical support operations for a manufacturing environment in Newark, New Jersey. This Long-term Contract position is ideal for a hands-on leader who can guide deskside support activities, resolve user issues efficiently, and maintain a reliable workplace technology experience. The role focuses on supporting Windows-based systems, hardware troubleshooting, and user account administration while promoting responsive service and operational continuity. Responsibilities: • Direct daily technical support activities for end users, ensuring timely resolution of hardware, software, and workstation issues. • Oversee deskside assistance for employees by diagnosing technical problems, coordinating fixes, and maintaining a high standard of customer support. • Manage user access and account administration tasks within Active Directory, including permissions, password support, and account maintenance. • Support and troubleshoot computers, peripherals, and related equipment to minimize downtime across the site. • Monitor and assist with Microsoft Windows 10 support needs, including configuration issues, performance concerns, and general system functionality. • Provide hands-on guidance to support staff, helping prioritize incidents and improve response effectiveness. • Document recurring issues, resolutions, and support procedures to strengthen service consistency and knowledge sharing.
2026-05-18T00:00:00Z