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7 results for Creative Services Manager in Stamford, CT

Customer Service Manager

Shelton, CT
onsite
Permanent / Full Time
85000 - 100000 USD / Yearly
Customer Service Manager - (Full- Time, Permanent!!)Location: Shelton, CTSalary: $85,000 - $100,000 DOE Are you an Experienced Customer Service Manager ready to lead and develop a high-performing customer support team in Shelton, CT?! We have a wonderful client ready to meet you then!! This leadership role is ideal for a hands-on manager who excels at coaching employees, resolving complex customer issues, and driving exceptional service standards. Candidates with leadership experience in Customer Service or Accounts Receivable are encouraged to apply. Key Responsibilities<ul><li>Lead, mentor, and develop a team of Customer Service professionals.</li><li>Oversee daily operations to ensure exceptional customer satisfaction and efficient workflow.</li><li>Handle and resolve escalated customer concerns in a professional, timely, and effective manner.</li><li>Establish performance expectations, conduct coaching sessions, and complete employee evaluations.</li><li>Identify opportunities to improve customer service processes and operational efficiency.</li><li>Collaborate with cross-functional teams including Sales, Operations, Finance, and Accounting.</li><li>Monitor service metrics, prepare reports, and implement continuous improvement initiatives.</li><li>Foster a positive, customer-focused culture while maintaining high employee engagement.</li></ul>Qualifications<ul><li>5+ years of management experience leading a Customer Service or Accounts Receivable team.</li><li>Proven experience resolving escalated customer service situations with professionalism and sound judgment.</li><li>Strong leadership, coaching, and team development skills.</li><li>Excellent interpersonal, communication, and conflict-resolution abilities.</li><li>Strong organizational and problem-solving skills with the ability to manage multiple priorities.</li><li>Proficiency in Microsoft Office and experience with CRM or ERP systems is a plus.</li><li>Bachelor's degree is preferred but not required with equivalent leadership experience.</li></ul>Compensation & Benefits<ul><li>Competitive salary: $85,000 - $100,000 DOE</li><li>Comprehensive medical, dental, and vision insurance</li><li>Generous Paid Time Off (PTO) package</li><li>Paid holidays</li><li>401(k) with company match</li></ul>Please apply to Daniele.Zavarella@roberthalf(com)
2026-07-23T00:00:00Z

Director of Client Services

New York, NY
onsite
Permanent / Full Time
150000 - 200000 USD / Yearly
We are looking for a Director of Client Services to lead a portfolio of client engagements while strengthening service quality, operational consistency, and long-term account success. This role is based in New York, New York, and requires a confident leader who can guide senior client conversations, improve delivery processes, and support business growth. The ideal candidate brings strong judgment, operational discipline, and a people-focused leadership style that helps teams perform at a high level. Responsibilities: • Direct a range of active client engagements, ensuring deliverables are completed according to agreed timelines, objectives, and quality expectations. • Review account performance on a regular basis to evaluate relationship health, surface potential concerns early, and coordinate solutions before issues escalate. • Grow existing partnerships by identifying additional client needs, contributing to renewals, and helping expand services across the account portfolio. • Lead executive-level client discussions, present recommendations clearly, and provide hands-on senior support when complex situations require it. • Assist with business development efforts by shaping proposals, supporting presentations, and helping define scopes for prospective engagements. • Build and refine delivery frameworks that support consistent execution, including planning rhythms, quality checks, milestone oversight, and account strategy reviews. • Partner with practice leaders to align staffing decisions across engagements, balancing client priorities with team capacity and development opportunities. • Guide the launch of new client work by ensuring teams begin with clear responsibilities, defined goals, and measurable outcomes. • Maintain strong communication channels between leadership and account teams so priorities, risks, and decisions remain visible and actionable. • Lead, coach, and develop client service team members while contributing to hiring, onboarding, performance feedback, and the operating routines that keep work moving efficiently.
2026-08-04T00:00:00Z

Content Manager

Parsippany, NJ
onsite
Temporary / Contract
30 - 34 USD / Hourly
We are looking for a Content Manager to support digital content operations for a manufacturing organization based in Parsippany, New Jersey. This Long-term Contract position will focus on maintaining accurate, engaging, and well-organized product content across multiple brand websites while partnering with cross-functional teams to deliver a strong customer experience. The ideal candidate brings hands-on expertise in content publishing platforms, digital asset coordination, and website quality assurance within a fast-paced environment. Responsibilities:• Oversee product onboarding and ongoing content maintenance across several brand websites, ensuring information, imagery, and supporting assets remain current and consistent.• Create, edit, and publish web content using platforms such as Adobe Experience Manager, Shopify, and Klaviyo while applying user experience best practices.• Coordinate with product, marketing, and global stakeholders to gather pricing, documents, creative assets, and other materials needed for accurate product launches.• Lead assigned digital initiatives by tracking milestones, communicating status updates, addressing stakeholder questions, and keeping deliverables aligned with expectations.• Monitor project risks and operational challenges, develop practical solutions, and take early action to prevent delays or quality issues.• Execute quality checks for landing pages, promotional offers, site copy, and functional site elements to confirm content accuracy and site performance before and after publishing.• Maintain an organized library of digital content and creative assets, and share newly available materials with internal teams to support ongoing campaigns and site updates.• Investigate and resolve publishing or production problems by partnering with internal technical teams and external development resources to restore timely site operations.• Work with cross-functional partners to translate business needs into clear digital requirements and implement content updates that support customer-facing goals. 02720-0013424624
2026-07-15T00:00:00Z

Digital Designer

New York, NY
onsite
Permanent / Full Time
85000 - 100000 USD / Yearly
We are looking for a Digital Designer to create compelling visual work that brings brands to life across digital channels. This role blends strong static design skills with motion expertise, making it ideal for someone who can shape high-quality creative for social media, web experiences, presentations, and video content. The ideal candidate combines refined visual judgment with hands-on execution and enjoys collaborating with cross-functional teams to deliver high-impact creative assets. Responsibilities: • Create motion-driven content for digital platforms, including social campaigns, website assets, and video pieces, with close attention to pacing, transitions, and overall finish. • Turn still visuals into engaging animated systems that maintain clarity, consistency, and brand alignment across formats. • Produce high-quality static design materials such as presentations, social graphics, brand assets, and web layouts using strong composition and typography. • Develop scalable visual frameworks and component-based design approaches that support both static and motion applications. • Contribute original visual concepts and communicate creative direction through references, mockups, and storyboard-style explorations when appropriate. • Manage projects from initial concept through final delivery, ensuring timelines, quality standards, and creative objectives are met. • Work closely with designers, strategists, editors, and other stakeholders to align storytelling, design execution, and final output. • Identify potential creative challenges early, recommend practical solutions, and provide constructive feedback to support team members.
2026-08-04T00:00:00Z

Manager of Services

Parsippany, NJ
onsite
Permanent / Full Time
70000 - 75000 USD / Yearly
A well-established nonprofit organization is seeking an experienced Manager of Services to provide leadership and oversight of residential and independent living programs. This individual will be responsible for ensuring high-quality service delivery, regulatory compliance, participant satisfaction, staff development, and operational excellence across multiple community-based programs.Key Responsibilities:<ul><li>Provide leadership and oversight of independent living and residential support services.</li><li>Ensure all programs operate in compliance with state regulations, agency policies, and individual service plans.</li><li>Oversee participant admissions, transitions, and ongoing service delivery.</li><li>Manage and develop a team of managers and direct support professionals.</li><li>Ensure staffing levels appropriately support participant needs and program requirements.</li><li>Foster positive relationships with families, guardians, support coordinators, and external stakeholders.</li><li>Collaborate with internal departments, including Human Resources, Facilities, Transportation, and Information Technology, to support program operations.</li><li>Monitor program performance, documentation, reporting, and quality assurance initiatives.</li><li>Participate in audits, inspections, and corrective action planning as needed.</li><li>Oversee budget-related activities, financial transactions, and operational reporting.</li><li>Provide leadership during emergency and crisis situations, including participation in an on-call rotation.</li></ul>
2026-07-16T00:00:00Z

Social Media Coordinator

Port Washington, NY
onsite
Temporary / Contract
21.375 - 24.75 USD / Hourly
We are looking for a Social Media Coordinator to support the planning, creation, and execution of engaging digital content for a growing brand presence in Port Washington, New York. This Long-term Contract position is ideal for someone who understands platform-specific best practices, enjoys tracking emerging trends, and can help turn campaign goals into compelling social media activity. The person in this role will contribute to day-to-day channel management, creative coordination, and performance-focused social media initiatives across multiple platforms. Responsibilities: • Develop and schedule original social media content that aligns with brand messaging, campaign priorities, and audience interests. • Manage daily activity across social platforms by publishing posts, monitoring engagement, and helping maintain a consistent brand voice. • Assist with the execution of paid and organic social media campaigns designed to increase reach, engagement, and audience growth. • Use social media tools to organize content calendars, track post performance, and support efficient campaign delivery. • Monitor social media trends, platform updates, and competitor activity to recommend timely content ideas and channel improvements. • Create visually appealing social assets using Canva and coordinate creative materials that support ongoing campaigns. • Review campaign and content results to identify insights, measure effectiveness, and suggest optimization opportunities. • Collaborate with internal stakeholders to ensure social initiatives support broader marketing objectives and promotional timelines.
2026-08-04T00:00:00Z

Media Buyer

Shelton, CT
onsite
Temporary / Contract
28.5 - 33 USD / Hourly
We are looking for a Media Buyer to join a team in Shelton, Connecticut on a Long-term Contract basis. This position is ideal for someone who can manage complex advertising placements, evaluate opportunities with a strategic lens, and strengthen partnerships across media vendors and account teams. The role focuses on building effective media strategies, monitoring campaign performance, and ensuring every placement is executed accurately to support client goals. Responsibilities: • Direct media purchasing activity from initial opportunity review through negotiation, placement, and ongoing performance refinement across multiple campaigns and broadcast partners. • Build productive relationships with station and network contacts to expand available inventory, improve collaboration, and uncover options aligned with campaign objectives. • Assess media opportunities by using industry research platforms and audience data to support informed planning and buying decisions. • Create media plans, presentation materials, test frameworks, and growth recommendations while guiding weekly adjustments to improve results. • Partner closely with account teams to review campaign outcomes, identify efficiency gains, and recommend tactical changes based on performance insights. • Advise clients and stakeholders on market developments, emerging media trends, and the potential effect on campaign KPIs. • Apply strong knowledge of linear buying principles, pricing models, audience delivery metrics, reach and frequency analysis, attribution methods, and creative testing approaches. • Maintain strict accuracy across orders and campaign details, confirming spots run as scheduled and pursuing make-goods or credits when delivery issues arise. • Manage a high volume of vendor agreements and ensure all required documentation is completed and approved in a timely manner.
2026-07-15T00:00:00Z