<p>JOB DESCRIPTION</p><p>We are looking for a dedicated In-Bound Technical Product Support Specialist to join our team on a Contract to permanent basis in Clearwater, Florida. This role focuses on providing exceptional technical assistance to customers while ensuring high levels of satisfaction and efficiency. Candidates will have the opportunity to apply their mechanical, electrical, and troubleshooting expertise in a dynamic healthcare-related environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries to diagnose and resolve technical issues efficiently.</p><p>• Utilize mechanical and electrical knowledge, including tools like voltmeters, to identify and solve equipment problems.</p><p>• Deliver exceptional customer service by de-escalating challenging situations and maintaining professionalism.</p><p>• Collaborate with team members to ensure seamless communication and problem resolution.</p><p>• Develop and maintain comprehensive documentation for technical processes and training purposes.</p><p>• Adapt to new technologies and procedures while continuously enhancing technical skills.</p><p>• Demonstrate reliability and consistency in handling customer support tasks.</p><p>• Provide accurate troubleshooting guidance and solutions over the phone in a call center environment.</p><p>• Assist with repairs and maintenance of mechanical equipment as needed.</p><p>• Uphold high standards of teamwork and a positive attitude in all interactions.</p>
<p>Looking for a Help Desk Technician I to join our team for a hybrid role. In this entry-level position, you will be the first point of contact for our clients experiencing IT issues. You will provide technical support for hardware and software, troubleshoot and resolve various technical problems, and deliver top-notch customer service. If you're passionate about technology and eager to help others, this role is a great opportunity to kickstart your career in IT.</p><p><br></p><p>Duties and Responsibilities:</p><p><br></p><p>Active participation in the Help Desk 1 phone queue</p><p>Provide first-level contact to end users in a clear and professional manner</p><p>Create and accurately code service tickets</p><p>Identify and redirect urgent tickets to the appropriate resources</p><p>Work through assigned tickets and enter appropriate time entries</p><p>Troubleshoot and resolve end user or infrastructure technical issues</p><p>Follow up with customers and see problems through to resolution</p><p>Ensure proper recording, documentation, and closure of ticket information</p><p>Maintain awareness of ongoing issues and be proactive in customer notification</p><p>Recommend modifications or improvements to client environments</p><p>Properly escalate unresolved tickets to the next level of support</p><p>Preserve and grow your knowledge of Help Desk procedures, products, and services</p><p>Onsite dispatching as needed or directed</p><p>Active participation in the On Call rotation</p><p>Competencies:</p><p><br></p><p>Strong written and verbal communication skills</p><p>Basic understanding of computer systems, networks, and troubleshooting techniques</p><p>Ability to work independently and as part of a team</p><p>Customer-oriented mindset with a passion for helping others</p><p>Previous experience in a customer service or technical support role is a plus, but not required</p><p>Ability to lift equipment</p>
<p>We are looking for a meticulous Help Desk Analyst II to join our team in Tampa, Florida and work fully onsite. This Contract-to-permanent position is ideal for a tech-savvy individual with strong problem-solving abilities and a passion for delivering exceptional IT support. In this role, you will handle Tier I support tasks, providing technical assistance to customers while ensuring efficient ticket management and documentation.</p><p><br></p><p>Responsibilities:</p><p>• Provide Tier I technical support to customers, addressing hardware, software, and network-related issues.</p><p>• Utilize troubleshooting techniques to resolve customer problems and optimize workflow efficiency.</p><p>• Manage and prioritize service desk tickets to ensure timely and accurate resolutions.</p><p>• Maintain detailed documentation of calls, solutions, and customer interactions for team collaboration and continuity.</p><p>• Foster positive relationships with coworkers, customers, and vendors through effective communication.</p><p>• Apply knowledge of computer systems and networks to identify and resolve technical challenges.</p><p>• Collaborate with team members to improve processes and enhance customer satisfaction.</p><p>• Travel to client sites as needed to deliver on-site support services.</p><p>• Uphold confidentiality standards when handling sensitive information.</p><p>• Stay updated on emerging technologies to contribute to ongoing improvements in service delivery.</p>
<p>MUST RESIDE IN TAMPA, FL AREA. Role will require first 90 days fully in-office, then 2 days remote per week after 90 days.</p><p><br></p><p>We are seeking a skilled Business Intelligence/Database Engineer with a minimum of 3 years of professional experience to join our dynamic team. The ideal candidate will have expertise in PowerBI, SQL development, T-SQL coding, Azure, SSIS, and SSRS, with a strong background in the Property & Casualty (P& C) insurance industry. This role will focus on designing, developing, and maintaining business intelligence solutions to support data-driven decision-making.</p><p>Key Responsibilities</p><ul><li><strong>Data Analysis and Reporting</strong>: Design and develop interactive dashboards and reports using PowerBI to provide actionable insights for business stakeholders in the P& C insurance industry.</li><li><strong>Database Development</strong>: Write, optimize, and maintain complex SQL and T-SQL queries to extract, transform, and load data from various sources, ensuring high performance and data integrity.</li><li><strong>ETL Processes</strong>: Develop and manage ETL workflows using SQL Server Integration Services (SSIS) to integrate data from multiple systems and ensure seamless data flow.</li><li><strong>Report Generation</strong>: Create and maintain reports using SQL Server Reporting Services (SSRS) to meet business requirements and support operational reporting needs.</li><li><strong>Cloud Integration</strong>: Leverage Microsoft Azure to design and implement cloud-based data solutions, including data storage, processing, and analytics.</li><li><strong>Data Modeling</strong>: Build and maintain data models to support business intelligence applications, ensuring scalability and alignment with P& C industry standards.</li><li><strong>Collaboration</strong>: Work closely with business analysts, data scientists, and stakeholders to understand requirements and deliver tailored BI solutions.</li><li><strong>Performance Optimization</strong>: Monitor and optimize database performance, troubleshoot issues, and ensure data security and compliance with industry regulations.</li><li><strong>Documentation</strong>: Maintain detailed documentation of database structures, ETL processes, and BI solutions for future reference and team collaboration.</li></ul><p><br></p>
<p>Robert Half has a brand new opening for a <strong>HubSpot Solutions Architect</strong> with a growing client.</p><p>100% REMOTE, with compensation $115-130K (+bonus potential of $20-35K based on metric performance like sales enablement, project grades, project success, etc.)</p><p>Interviews actively being scheduled - Apply NOW!</p><p> </p><p><strong>Summary:</strong></p><p>You will play a pivotal role in designing scalable solutions that align with business needs, leveraging HubSpot's capabilities for mid-market and enterprise clients. This role offers the opportunity to collaborate with cross-functional teams and use your technical expertise in a fast-paced consulting environment.</p><p><br></p><p><strong>Years of Experience:</strong> Looking for at least 7+ years of HubSpot experience</p><p><strong><u> </u></strong></p><p><strong>MUST HAVE SKILLS/EXPERIENCE:</strong></p><ol><li>HubSpot CRM high level subject matter expert (SME)</li><li>Custom Objects in HubSpot - user-defined records that supplement standard objects like contacts, companies, and deals, allowing businesses to store and organize data that doesn't fit into the default structure</li><li>Data Modeling</li><li>Writing up architectural solutions for each client and sending those tech requirements to the DevOps team, so need a solid understanding of DevOps methodology</li><li>Ability to talk with clients/customers as well as Executives with big enterprise companies (excellent communication skills!)</li><li>VERY IMPORTANT: background working with LARGE CORPORATE CLIENTS, which can be very complex, so understanding how large corporations function and the tendency of their marketing needs</li></ol><p><strong>Responsibilities:</strong></p><ul><li>Collaborate with sales teams during pre-sales engagements to identify client needs and design HubSpot-based solutions</li><li>Create prototypes, proof-of-concept demos, and sample environments to showcase solution feasibility</li><li>Develop scopes of work, data models, and integration specifications to ensure clarity and alignment</li><li>Provide architectural oversight and technical guidance to delivery teams, ensuring solutions are scalable and risks are mitigated</li><li>Serve as a subject matter expert on HubSpot's technical features, APIs, and integration capabilities</li><li>Facilitate discovery sessions and executive meetings to gather requirements and present tailored solutions</li><li>Contribute to internal documentation, playbooks, and reusable solution patterns to enhance team efficiency</li><li>Support seamless integration of custom objects, relational databases, and middleware tools into client solutions</li><li>Ensure adherence to architecture standards and best practices across all projects</li></ul>
We are looking for an experienced ERP Integration Manager to oversee and optimize NetSuite applications for a hospitality-focused organization in Palmetto, Florida. This role requires a proactive individual who can streamline workflows, improve system performance, and collaborate with internal teams to enhance operational efficiency. The ideal candidate will have a strong technical background and a proven ability to manage system configurations and integrations.<br><br>Responsibilities:<br>• Administer and maintain the NetSuite platform, including user roles, permissions, custom forms, records, dashboards, and saved searches.<br>• Monitor system performance and collaborate with NetSuite support to troubleshoot and resolve technical issues.<br>• Design and implement automated workflows using SuiteFlow to enhance business processes, including approvals, notifications, and alerts.<br>• Collaborate with internal teams to gather and document functional and technical requirements, translating them into system configurations or specifications for developers.<br>• Develop and maintain customized reports, analytics, and dashboards to provide actionable insights, with a focus on Finance and Operations.<br>• Facilitate system integrations using APIs or middleware solutions, ensuring compliance with security and operational standards.<br>• Lead initiatives for system upgrades, module implementations, and enhancements, while evaluating third-party applications to meet project objectives.<br>• Provide training and create documentation to support end-users in maximizing system functionalities.<br>• Assist HR teams with tasks such as generating reports, updating system configurations, and managing settings.<br>• Act as a resource for handling escalations or providing backup support during absences.
<p>Quite possibly the most REWARDING DevOps Engineering role that the Tampa, FL and Orlando, FL market can possibly offer. No, it's TRUE. If you meet the requirements, apply and find out for yourself. Local candidates to the Tampa, FL and Orlando, FL Metro areas will be the only candidates considered due to our client's requirement of meeting in the Lakeland, FL office 3 to 5 times per month. MAJORITY REMOTE ROLE w/in the Lakeland, FL area. </p><p><br></p><p>MUST HAVE Azure Kubernetes Services (AKS), Powershell scripting, Bash scripting, Terraform, Github Actions, and Kubernetes under your technical tool belt as a proven professional. </p><p><br></p><p>We are seeking a passionate and technically savvy mid to Sr level Azure DevOps Engineer to join a small yet dynamic DevOps Engineering Team. The ideal candidate will have a strong background in DevOps practices, with a focus on Microsoft Azure, Kubernetes, and CI/CD pipeline implementation. You will play a critical role in designing, implementing, and maintaining cloud infrastructure to support scalable, secure, and highly available applications.</p><p><br></p><p>Responsibilities</p><p>• Design, build, and maintain CI/CD pipelines using Azure DevOps for automated code deployment and testing.</p><p>• Manage and optimize Azure-based infrastructure, including Azure Kubernetes Service (AKS), to ensure high availability and scalability.</p><p>• Implement and manage containerized applications using Docker and Kubernetes.</p><p>• Collaborate with development and operations teams to streamline software delivery processes and improve system reliability.</p><p>• Monitor, troubleshoot, and optimize cloud infrastructure performance, ensuring security and compliance best practices.</p><p>• Automate infrastructure provisioning and configuration using tools like Terraform, ARM templates, or similar.</p><p>• Mentor junior engineers and provide technical guidance on DevOps best practices.</p><p>• Stay up-to-date with emerging Azure services and DevOps trends to drive continuous improvement.</p><p><br></p>
<p>Robert Half is currently partnering with a fast-growing organization in Tampa to recruit a <strong>Senior Accountant</strong>. This role is ideal for a driven accounting professional who thrives in a dynamic environment and wants exposure to complex, multi-entity operations. Our client is a large, expanding management services organization that supports multiple business divisions. With more than 2,000 employees and significant ongoing growth through acquisitions, this is an exciting opportunity to be part of a team where your work will have visible impact. You will collaborate directly with leadership, gain exposure to C-Suite executives, and play a role in improving processes and shaping financial best practices. The selected senior accountant will:</p><ul><li>Lead month-end and year-end close activities, including accruals, reconciliations, and variance analysis.</li><li>Prepare and review journal entries and financial reports, ensuring accuracy and compliance with GAAP.</li><li>Support integration of new acquisitions, including onboarding entities into the ERP system and procurement software.</li><li>Assist with revenue recognition and analysis of contractual adjustments.</li><li>Partner with cross-functional teams to ensure smooth financial operations and provide clear communication to internal stakeholders.</li><li>Contribute to process improvements and the development of policies and procedures to enhance efficiency.</li></ul><p>This is a tremendous opportunity for a motivated Senior Accountant who wants to grow within a complex, acquisition-driven environment. Our client offers the chance to work alongside a talented team, gain exposure to executive leadership, and make a meaningful impact through process improvements and financial stewardship. For the right candidate, this position offers both challenge and career advancement within a respected and expanding organization. If you are interested in this opportunity and meet the qualifications, please apply and call Brian Upshaw at 813-259-7602, referencing job number 01070-0013308887.</p>
