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3 results for Medical Scheduler in St. Paul, MN

Medical Customer Service Rep

Minneapolis, MN
remote
Temporary / Contract
19 - 21 USD / Hourly
We are looking for a Medical Customer Service Rep to support a healthcare organization serving members in Minneapolis, Minnesota. This Long-term Contract opportunity is ideal for someone who is comfortable handling high-volume calls, resolving benefit and claims-related questions, and guiding members through available healthcare services. The person in this role will deliver attentive service, provide accurate information, and help members navigate coverage, authorizations, and transportation-related support. This role is remote but does require candidates to be local to MN for quarterly onsite meetings. Responsibilities:• Handle incoming calls from health plan members and provide clear answers related to coverage, claims activity, and amounts owed to providers.• Review member benefit information and explain plan details in a way that is easy to understand and aligned with service standards.• Assist callers with questions involving Medicaid programs, managed care services, and eligibility-related concerns.• Help members understand prior authorization requirements and direct them through the appropriate next steps for care access.• Use provider network resources to confirm participating providers and support members in locating appropriate care options.• Guide members through transportation service coordination and appointment navigation when those services are part of their health plan benefits.• Document interactions accurately and maintain complete records of inquiries, resolutions, and follow-up needs.• Escalate complex issues when necessary while ensuring members receive timely and courteous support.
2026-04-29T00:00:00Z

Medical Records Clerk

Edina, MN
remote
Temporary / Contract
17.1 - 19.8 USD / Hourly
We are looking for a detail-oriented Medical Records Clerk to support healthcare record operations in Bloomington, Minnesota. This Contract position focuses on maintaining accurate patient documentation, protecting sensitive health information, and ensuring records are available to authorized users in a timely manner. The ideal candidate is organized, dependable, and comfortable working with electronic medical record systems in a regulated healthcare environment. Responsibilities: • Maintain and organize paper and electronic patient files to support accurate, complete, and secure medical documentation. • Enter and update demographic details, diagnoses, treatment information, and related medical data within electronic record systems. • Review charts and documents for missing or inconsistent information and resolve discrepancies through careful follow-up. • Process requests for medical records from patients, providers, and approved third parties while following release procedures and authorization requirements. • Retrieve, file, and track clinical documents such as lab results, reports, and correspondence with a high level of accuracy. • Partner with clinical and administrative teams to promote consistent documentation practices across patient records. • Monitor record request activity, maintain logs, and prepare routine tracking reports for documentation workflows. • Handle incoming and outgoing communication related to medical records and support day-to-day administrative recordkeeping tasks.
2026-04-27T00:00:00Z

Prior Authorization Coordinator

Minneapolis, MN
remote
Temporary / Contract
19.7885 - 22.913 USD / Hourly
We are looking for a Prior Authorization Coordinator to support authorization and scheduling activities for a healthcare team in Minneapolis, Minnesota. This Contract position is ideal for someone who is organized, responsive, and comfortable managing administrative tasks in a fast-paced environment. The role focuses on coordinating prior authorizations, handling incoming communication, and helping patients and internal teams stay on schedule. Responsibilities:• Coordinate prior authorization requests by gathering required documentation, submitting information to payers, and tracking approvals to support timely care delivery.• Respond to inbound calls professionally, address routine questions, and route more complex concerns to the appropriate team members.• Provide administrative support through data entry, record updates, document management, and follow-up communication with stakeholders.• Work closely with clinical and operational teams to confirm authorization status and prevent delays in service.• Maintain organized records of authorization activity, scheduling changes, and payer communications for reference and compliance.• Assist with workflow updates or process-related coordination as needed to support department operations.
2026-05-01T00:00:00Z