Add your latest resume to match with open positions.
2 results for It Operations Manager in St. Paul, MN
- Minneapolis, MN
- remote
- Temporary to Hire
- 22 - 23 USD / Hourly
- <p>We are looking for an Operations Specialist to support learners and program users by delivering responsive assistance across technical, administrative, and service-related needs. This is ideal for someone who enjoys helping people, managing details, and working in a fast-paced support environment. In this role, you will serve as an early point of contact for inquiries, help resolve platform-related concerns, and ensure requests are handled accurately and effectively.</p><p><br></p><p>Responsibilities:</p><p>• Assist students and platform users by troubleshooting access issues, answering service questions, and guiding them toward appropriate resources.</p><p>• Manage incoming requests through phone, email, and case management systems while ensuring timely follow-up and clear documentation.</p><p>• Review and complete administrative tasks tied to platform operations, including exception handling and support-related processing.</p><p>• Evaluate inquiries to determine next steps, escalating more complex benefit, education, or technical matters to the appropriate teams when needed.</p><p>• Maintain accurate records of interactions, updates, and resolutions within CRM and support tools such as Salesforce.</p><p>• Deliver attentive customer service in high-volume situations while balancing multiple priorities and maintaining attention to detail.</p><p>• Support operational consistency by following established procedures, meeting compliance expectations, and adapting to updated workflows as business needs change.</p>
- 2026-06-22T00:00:00Z
- Chanhassen, MN
- onsite
- Temporary / Contract
- 28 - 34 USD / Hourly
- <p>We are seeking an organized and proactive Office Manager to support daily operations for a team in Chanhassen, Minnesota. This contract-to-permanent opportunity is ideal for someone who enjoys overseeing administrative functions, coordinating office activities, and ensuring a smooth and efficient work environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>Oversee day-to-day office operations and ensure an organized and efficient workplace</p><p>Manage office supplies, vendor relationships, and service coordination</p><p>Support scheduling, meeting coordination, and internal communications</p><p>Maintain records, files, and documentation with a high level of accuracy</p><p>Assist with basic reporting, data tracking, and administrative processes</p><p>Coordinate onboarding logistics and provide support to internal teams as needed</p><p>Handle incoming communications and direct requests to appropriate departments</p><p>Identify opportunities to improve workflows and implement process enhancements</p><p><br></p>
- 2026-06-26T00:00:00Z