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9 results for Customer Service Specialist in St. Paul, MN

Customer Support Specialist

Shakopee, Minnesota
onsite
Temporary / Contract
20 - 25 USD / Hourly
Position OverviewWe are seeking a professional and customer-focused Customer Service Representative to support daily customer interactions and provide exceptional service. The ideal candidate will possess strong communication skills, a positive attitude, and the ability to effectively manage inquiries while delivering a high-quality customer experience. Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and other communication channels</li><li>Provide accurate information regarding products, services, policies, and procedures</li><li>Resolve customer concerns in a professional and timely manner</li><li>Document customer interactions and maintain accurate records</li><li>Process orders, requests, and account updates as needed</li><li>Collaborate with internal departments to address customer needs and ensure timely follow-up</li><li>Monitor and manage multiple tasks while maintaining attention to detail</li><li>Maintain a high level of professionalism and customer satisfaction</li><li>Support additional administrative and customer service functions as assigned</li></ul>
2026-09-15T00:00:00Z

Customer Support Specialist

Shakopee, Minnesota
onsite
Temporary / Contract
19 - 21 USD / Hourly
Position OverviewWe are seeking a Customer Support Specialist to provide high-quality service and support to customers throughout their experience. This position serves as a key connection between customers and internal teams, ensuring requests are handled efficiently and professionally. The ideal candidate is personable, detail-oriented, and enjoys building positive relationships while delivering exceptional service. Responsibilities<ul><li>Serve as a primary point of contact for customer questions and service needs.</li><li>Build and maintain positive relationships through professional and friendly communication.</li><li>Coordinate customer requests and ensure timely follow-up on outstanding items.</li><li>Provide accurate information regarding products, services, policies, and procedures.</li><li>Assist with order entry, account updates, and customer record maintenance.</li><li>Monitor customer accounts and proactively address service-related concerns.</li><li>Partner with internal departments to ensure customer expectations are met.</li><li>Maintain detailed documentation of customer interactions and transactions.</li><li>Support customer satisfaction initiatives and contribute to a positive customer experience.</li><li>Assist with administrative projects and office support tasks as needed.</li></ul>
2026-09-25T00:00:00Z

Customer Service Representative

Eden Prairie, Minnesota
onsite
Temporary / Contract
18 - 20 USD / Hourly
Position OverviewWe are seeking a professional and customer-focused Customer Service Representative to join a growing team. This role is responsible for providing exceptional service to customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate is a strong communicator who enjoys helping others and thrives in a fast-paced environment. Responsibilities<ul><li>Respond to customer inquiries via phone, email, and other communication channels.</li><li>Provide accurate information regarding products, services, and policies </li><li>Resolve customer concerns and troubleshoot issues in a timely manner</li><li>Maintain accurate customer records and document interactions.</li><li>Process orders, requests, and account updates as needed.</li><li>Collaborate with internal departments to ensure customer needs are met.</li><li>Maintain a high level of professionalism and customer satisfaction.</li></ul>
2026-09-25T00:00:00Z

Customer Service Representative

Minneapolis, Minnesota
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are seeking a Customer Service Representative to join our client's team within the life insurance industry. This role is responsible for supporting policyholders, beneficiaries, and agents by answering questions, resolving issues, and providing excellent service throughout the life insurance policy lifecycle. The ideal candidate is professional, empathetic, detail-oriented, and comfortable handling sensitive customer conversations.Key Responsibilities:<ul><li>Respond to inbound calls, emails, and other inquiries from customers, policyholders, and agents</li><li>Assist with questions related to life insurance policies, coverage, billing, claims status, beneficiary updates, and policy changes</li><li>Explain policy information clearly and accurately while maintaining compliance with company standards and regulations</li><li>Process service requests such as address changes, payment updates, policy reinstatements, and documentation requests</li><li>Research and resolve customer concerns in a timely and professional manner</li><li>Document all customer interactions and account updates in internal systems</li><li>Coordinate with underwriting, claims, billing, and other internal departments as needed</li><li>Maintain confidentiality when handling personal and financial information</li><li>Meet service level expectations for response time, quality, and customer satisfaction</li></ul>
2026-09-21T00:00:00Z

Client Service Coordinator - Associate

Minneapolis, Minnesota
onsite
Temporary / Contract
22 - 22 USD / Hourly
Client Service Coordinator - AssociateLocation: 1284 Main St., Unit A1, Osterville, MA 02655Assignment Type: TemporaryAssignment Length: 12 weeksSchedule: 30 hours per weekTentative Pay Rate: $22.00 per hourPosition OverviewWe are seeking a Client Service Coordinator - Associate to provide front desk, administrative, and operational support within a branch office. This position will support daily office functions, advisors, branch meetings and events, and ongoing operational projects.Key Responsibilities<ul><li>Cover incoming phone calls and front desk operations.</li><li>Handle incoming and outgoing mail and maintain the branch check log.</li><li>Order office supplies and stationery.</li><li>Assist with licensing-related administrative tasks and expense reports.</li><li>Provide basic administrative support to advisors as needed.</li><li>Support the Interim Operations Leader with branch event planning and execution.</li><li>Contribute to OAR-related projects and initiatives.</li><li>Coordinate branch meetings, including confirming wholesalers, ordering lunch, and tracking attendance.</li><li>Assist with advertising-related administrative activities.</li><li>Coordinate and distribute invitations for regional webinars to the branch.</li><li>Provide additional branch operational and administrative support as needed.</li></ul>
2026-09-25T00:00:00Z

Order Entry Specialist

Eden Prairie, Minnesota
onsite
Temporary / Contract
20 - 23 USD / Hourly
Position OverviewWe are seeking a detail-oriented Order Entry Specialist to support daily order processing and administrative operations. This role is responsible for accurately entering customer orders, reviewing information for accuracy, coordinating with internal teams, and ensuring orders are processed in a timely manner. The ideal candidate is organized, dependable, and thrives in a fast-paced environment. Key Responsibilities<ul><li>Accurately enter customer orders into company systems and databases.</li><li>Review orders for completeness and verify pricing, quantities, and product information.</li><li>Communicate with customers regarding order status, updates, and inquiries.</li><li>Coordinate with sales, warehouse, production, and customer service teams to ensure timely order fulfillment.</li><li>Maintain accurate records and documentation related to customer orders.</li><li>Resolve order discrepancies and assist with troubleshooting issues.</li><li>Track order progress and provide updates as needed.</li><li>Respond to phone calls, emails, and other customer requests in a professional manner.</li><li>Assist with general administrative and data entry tasks.</li></ul>
2026-09-16T00:00:00Z

Data Specialist & Technical Support

Edina, Minnesota
onsite
Permanent / Full Time
80000 - 95000 USD / Yearly
We are looking for a Data Specialist & Technical Support team member to join a service-focused team in Minnesota. This position combines hands-on technical troubleshooting with data analysis, reporting, and client system support to help keep daily operations accurate and efficient. The ideal candidate brings strong analytical ability, advanced Excel expertise, and practical experience working with databases and system-generated data. Success in this role requires clear communication, careful attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Responsibilities: • Oversee data uploads and related processing tasks, ensuring information is entered, validated, and completed with a high level of precision. • Configure and onboard new clients within internal platforms, confirming setup details are accurate and aligned with operational needs. • Develop and run database queries to extract, review, and verify information stored in Microsoft SQL Server environments. • Examine technical and data-related issues to identify inconsistencies, determine root causes, and support timely resolution. • Prepare recurring and one-time reports that provide clear, reliable information for business and operational use. • Review large data sets to detect errors, irregularities, and performance concerns affecting system accuracy. • Compare data across interfaces, uploads, reports, and database records to confirm consistency and completeness. • Document troubleshooting steps, query logic, findings, and recommended solutions to support knowledge sharing and process consistency. • Partner with internal teams to gather requirements, communicate issue status, and recommend improvements to reporting, data quality, and operational workflows.
2026-09-11T00:00:00Z

Telecommunications Specialist

St. Paul, Minnesota
onsite
Temporary / Contract
63.3365 - 73.337 USD / Hourly
We are looking for an experienced Telecommunications Specialist to support enterprise voice and communication systems. This role is ideal for a self-directed individual who can step into an active environment, assess priorities quickly, and keep critical telecom work moving forward with limited oversight. The position offers the opportunity to contribute hands-on expertise across telephony infrastructure, user communication needs, and project coordination while partnering with technical teams and business stakeholders. Responsibilities:• Manage enterprise telephony activities, including call routing design, auto attendants, hunt groups, number management, and E911 configuration.• Take ownership of ongoing telecom initiatives by reviewing current progress, identifying open items, and driving remaining work through completion.• Support and maintain IP telephony and UCaaS-related services to ensure reliable voice connectivity across the organization.• Coordinate number portability efforts and work with carriers or service providers to resolve provisioning and PSTN connectivity issues.• Provide technical guidance on Avaya-based environments and assist with telecom-related changes tied to broader platform updates.• Communicate clearly with IT teams, end users, and leadership to share status updates, surface risks, and align on next steps.• Travel to company sites as needed to assist with telecom assessments, implementation tasks, or issue resolution.• Document configurations, decisions, and action plans to keep telecom operations organized and accessible for stakeholders.
2026-09-25T00:00:00Z

Supply Chain Specialist

Saint Paul, Minnesota
onsite
Temporary to Hire
26.125 - 30.25 USD / Hourly
We are looking for a detail-oriented Supply Chain Specialist to support procurement and contract administration for a higher education institution in Saint Paul, Minnesota. This contract position offers a path to a permanent role and is ideal for someone who can balance timely purchasing activity with careful review of service agreements while maintaining compliance with public sector standards. The role works closely with campus departments, vendors, and external partners to keep purchasing and contracting processes organized, accurate, and responsive to business needs. Responsibilities:• Oversee day-to-day purchasing activities, ensuring transactions align with institutional guidelines and applicable procurement requirements.• Review, prepare, and route purchase orders in Workday, confirming completeness, accuracy, and timely distribution to the appropriate parties.• Draft, update, and process service and operational contracts using established templates while coordinating with legal and governing offices as needed for compliance.• Remove nonstandard edits and reconcile contract language to match approved terms before execution.• Support agreements for a variety of needs, including facilities-related services, guest speakers, and other departmental engagements.• Maintain organized procurement and contract records, monitor financial details, and resolve discrepancies to support accurate documentation and reporting.• Communicate with internal stakeholders and vendors to provide clear status updates, gather required information, and keep purchasing and contract workflows moving efficiently.• Assist with procurement activity in systems such as Workday and Jaggaer Marketplace, including transaction tracking and related administrative support.• Contribute to the overall effectiveness of the department by handling additional assigned duties and promoting dependable business partnership across the organization.
2026-09-22T00:00:00Z