1 result for Customer Service Manager in St. Louis, MO

Saint Louis, MO
onsite
Temporary
19.95 - 23.1 USD / Hourly
We are looking for a proactive Member Services Representative to join our team in Saint Louis, Missouri, on a long-term contract basis. This role is ideal for someone passionate about delivering exceptional customer support while maintaining strong organizational skills in a fast-paced environment. As part of the healthcare and social assistance industry, you will play a key role in ensuring smooth operations and positive member experiences. Responsibilities: • Accurately process membership applications, payments, and updates to member records. • Reach out to members for renewals and engagement throughout their membership journey. • Provide support during events, including staffing the member services booth at the Annual Session. • Assemble informational packets, certificates, and other materials for members. • Offer administrative assistance such as greeting visitors and handling inquiries. • Ensure timely and effective communication with members via phone and email. • Maintain a high level of accuracy in data entry and record-keeping. • Collaborate with team members to improve processes and workflows. • Address member concerns with professionalism and problem-solving skills. • Stay informed about membership benefits and program updates to provide accurate information.
2026-03-30T00:00:00Z