1 result for Customer Service Manager in St. Louis, MO

Bridgeton, MO
onsite
Temporary
21.85 - 25.3 USD / Hourly
We are looking for a skilled and personable Customer Success Specialist to join our team in Bridgeton, Missouri. This long-term contract position offers the opportunity to provide exceptional customer service while supporting the company's growth objectives. The ideal candidate will excel in communication, problem-solving, and order management, ensuring a seamless experience for our customers. Responsibilities: • Respond promptly to customer inquiries via phone, email, and other communication channels with professionalism and empathy. • Assist customers in placing orders and navigating the online store to ensure a smooth purchasing process. • Monitor and update order statuses while processing service requests efficiently. • Address and escalate service issues to the appropriate teams, ensuring timely resolution. • Collaborate with internal departments to enhance customer satisfaction and streamline workflows. • Maintain accurate records of customer interactions, transactions, and feedback using internal systems. • Provide guidance on resolving connectivity or technical issues that may impact customer experiences. • Utilize tools like Microsoft Outlook, Excel, and Teams to manage communications and track progress. • Proactively identify opportunities to improve customer service processes and contribute ideas for enhancement.
2026-03-06T00:00:00Z