<p><strong>Desktop Support Technician </strong></p><p><strong>Location:</strong> East Hartford, CT</p><p><strong>Employment Type:</strong> Contract (9-12 Months)</p><p><strong>Schedule:</strong> 40 Hours Per Week, Monday-Friday</p><p><strong> </strong></p><p><strong>About the Opportunity: </strong></p><p>Robert Half is seeking a Desktop Support Technician to join a growing IT team. This position will provide a mix of end-user support, workstation deployment, employee onboarding, and technology rollout assistance.</p><p>The ideal candidate will possess strong desktop support skills, enjoy working directly with end users, and be comfortable handling a variety of technical issues in a fast-paced environment.</p><p><strong> </strong></p><p><strong>Responsibilities:</strong></p><ul><li>Provide desktop and end-user support for employees across multiple locations</li><li>Troubleshoot hardware, software, networking, and peripheral device issues</li><li>Image, configure, deploy, and replace laptops and desktop computers</li><li>Support employee onboarding, workstation setup, and equipment provisioning</li><li>Manage and resolve support tickets while maintaining excellent customer service</li><li>Assist with hardware inventory and asset tracking activities</li><li>Support technology refresh initiatives and workstation deployment projects</li><li>Coordinate technology-related tasks associated with office expansions, relocations, and operational initiatives</li><li>Work closely with internal IT teams to ensure timely issue resolution</li><li>Document technical issues, resolutions, and support procedures</li></ul><p><br></p>
<p>We are looking for a Cybersecurity Risk Manager to lead risk-focused security efforts for a growing organization in Rhode Island. This role centers on evaluating cyber exposure across systems, applications, data movement, and external partners while translating technical concerns into practical guidance for business leaders. The position also provides leadership for a small risk team and helps strengthen governance around emerging technologies, including artificial intelligence. This role requires on-site presence during the first six months, followed by a hybrid schedule with three days in the office and two days remote.</p><p><br></p><p>Responsibilities:</p><p>• Lead comprehensive cybersecurity risk reviews across infrastructure, software environments, data pathways, and third-party services, and present actionable recommendations to leadership.</p><p>• Track evolving cyber threats, including AI-enabled attack methods and significant vendor-related intelligence, to refine security controls and maintain accurate risk documentation.</p><p>• Manage day-to-day AI governance activities by reviewing internal and external AI usage, partnering with Legal and Compliance teams, and advancing related policies and safeguards.</p><p>• Provide guidance, direction, and performance oversight for two Risk Analysts, supporting high-quality assessments and consistent execution.</p><p>• Translate technical findings into concise business risk summaries that support informed decision-making by stakeholders and senior leaders.</p><p>• Assess security considerations tied to enterprise, application, and network environments to identify gaps and prioritize remediation efforts.</p><p>• Help maintain and improve monitoring and response awareness through collaboration with teams using SIEM and other security operations capabilities.</p><p>• Work on-site five days per week during the initial six months, then transition to a hybrid model based on business needs.</p>
<p>We are looking for an experienced ERP/CRM Configuration SME to oversee the performance, security, and continuous improvement of a core financial systems environment in Connecticut. This role works closely with technology teams and business partners across operations, lending, and finance to keep critical platforms reliable and aligned with organizational goals. The ideal candidate brings strong administrative expertise, sound knowledge of banking or credit union processes, and the ability to translate business needs into effective system solutions.</p><p><br></p><p>Responsibilities:</p><p>• Oversee daily administration and ongoing support for the Symitar platform to maintain stable and efficient system operations.</p><p>• Configure user accounts, access levels, and security settings while upholding internal controls and compliance expectations.</p><p>• Investigate application issues, resolve functional and technical problems, and coordinate with vendor support when escalation is required.</p><p>• Plan and assist with software updates, patches, validation activities, and related documentation to ensure smooth system changes.</p><p>• Collaborate with stakeholders to gather business requirements and recommend configuration changes that improve processes and user experience.</p><p>• Produce reporting support, fulfill data-related requests, and contribute to automation efforts that streamline routine work.</p><p>• Maintain operational procedures, governance records, and compliance documentation tied to the core banking environment.</p><p>• Support connectivity and data exchange between Symitar and other financial systems to ensure dependable integrations.</p>
<p>We are looking for a Junior Systems Administrator to support daily technology operations for a retail environment in Manchester, Connecticut. This role is well suited for someone with a solid technical foundation who enjoys resolving user issues, maintaining core systems, and partnering with senior IT staff on escalated support needs. The position offers the opportunity to build hands-on experience across endpoint support, server administration, and user access management while contributing to reliable business operations.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming support requests, troubleshoot technical issues, and document resolutions through the ticketing process.</p><p>• Provide day-to-day assistance for desktops, laptops, and user accounts, ensuring employees can work efficiently with minimal disruption.</p><p>• Support Windows-based infrastructure by assisting with server administration tasks, routine maintenance, and basic system health checks.</p><p>• Manage account setup, access changes, and permission updates within Active Directory in line with established procedures.</p><p>• Escalate more complex incidents appropriately and work closely with senior administrators to resolve advanced systems issues.</p><p>• Assist with the support and upkeep of Windows 10 environments, including configuration, troubleshooting, and user support.</p><p>• Help maintain Citrix-related access and session support to promote stable connectivity for end users.</p><p>• Contribute to technical documentation by recording common fixes, support patterns, and system notes for ongoing team reference.</p>
We are looking for an experienced Sr. Network Manager to guide the performance, security, and long-term direction of enterprise network infrastructure in Manchester, Connecticut. This position blends technical leadership with team oversight, ensuring dependable voice and data connectivity across business locations while driving scalable solutions that support operational growth. The role also works closely with cross-functional partners, manages high-priority issues, and helps maintain strong service delivery standards in a dynamic environment.<br><br>Responsibilities:<br>• Lead the planning, administration, and enhancement of enterprise voice and data networks across corporate, retail, and distribution environments.<br>• Direct network engineering activities while supervising internal staff and offshore resources to maintain service quality and execution standards.<br>• Resolve complex network incidents and act as an escalation point for critical performance, availability, and security issues.<br>• Partner with business and technical teams to deliver infrastructure projects that improve resilience, scalability, and operational efficiency.<br>• Oversee routing, switching, wireless, SD-WAN, firewalls, and secure remote connectivity to support reliable enterprise communications.<br>• Manage network monitoring practices and operational processes to identify risks early and drive timely corrective action.<br>• Coordinate with vendors and service providers on support, procurement, lifecycle planning, and issue resolution.<br>• Support on-call escalation needs and participate in after-hours activities such as deployments, cutovers, and operational support when required.
<p>We are looking for an experienced Systems Analyst / Web Admin to support and enhance enterprise web platforms on a remote basis. This Long-term Contract position will focus on sustaining secure, high-performing Drupal and SharePoint environments while helping business teams deliver reliable digital solutions. The ideal candidate brings strong analytical skills, hands-on web administration experience, and the ability to resolve technical issues across complex systems.</p><p><br></p><p>Responsibilities:</p><p>• Oversee day-to-day administration of Drupal platforms, including version updates, module management, and delivery of new web capabilities.</p><p>• Investigate and resolve issues affecting website speed, stability, usability, and security to maintain dependable performance.</p><p>• Manage SharePoint Online environments by configuring sites, organizing permissions, and supporting content governance needs.</p><p>• Work with business stakeholders to improve SharePoint solutions and align platform enhancements with operational requirements.</p><p>• Track system performance, capacity, uptime, and overall health across Drupal and SharePoint environments, taking action when issues arise.</p><p>• Develop and update technical documentation, standard procedures, support materials, and end-user guidance for web platforms.</p><p>• Coordinate with IT colleagues and external service providers to maintain integrated web applications and connected business systems.</p><p>• Deliver user support for web-related tools and collaborate with communications and technical teams to ensure effective platform operation.</p>