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4 results for It Systems Analyst in Springfield, MA

Systems Analyst / Web Admin

Worcester, MA
remote
Temporary / Contract
65 - 75 USD / Hourly
We are looking for an experienced Systems Analyst / Web Admin to support and enhance enterprise web platforms on a remote basis. This Long-term Contract position will focus on sustaining secure, high-performing Drupal and SharePoint environments while helping business teams deliver reliable digital solutions. The ideal candidate brings strong analytical skills, hands-on web administration experience, and the ability to resolve technical issues across complex systems. Responsibilities:• Oversee day-to-day administration of Drupal platforms, including version updates, module management, and delivery of new web capabilities.• Investigate and resolve issues affecting website speed, stability, usability, and security to maintain dependable performance.• Manage SharePoint Online environments by configuring sites, organizing permissions, and supporting content governance needs.• Work with business stakeholders to improve SharePoint solutions and align platform enhancements with operational requirements.• Track system performance, capacity, uptime, and overall health across Drupal and SharePoint environments, taking action when issues arise.• Develop and update technical documentation, standard procedures, support materials, and end-user guidance for web platforms.• Coordinate with IT colleagues and external service providers to maintain integrated web applications and connected business systems.• Deliver user support for web-related tools and collaborate with communications and technical teams to ensure effective platform operation.
2026-07-15T00:00:00Z

Systems Administrator

Manchester, CT
onsite
Permanent / Full Time
50000 - 60000 USD / Yearly
We are looking for a Junior Systems Administrator to support daily technology operations for a retail environment in Manchester, Connecticut. This role is well suited for someone with a solid technical foundation who enjoys resolving user issues, maintaining core systems, and partnering with senior IT staff on escalated support needs. The position offers the opportunity to build hands-on experience across endpoint support, server administration, and user access management while contributing to reliable business operations. Responsibilities:• Respond to incoming support requests, troubleshoot technical issues, and document resolutions through the ticketing process.• Provide day-to-day assistance for desktops, laptops, and user accounts, ensuring employees can work efficiently with minimal disruption.• Support Windows-based infrastructure by assisting with server administration tasks, routine maintenance, and basic system health checks.• Manage account setup, access changes, and permission updates within Active Directory in line with established procedures.• Escalate more complex incidents appropriately and work closely with senior administrators to resolve advanced systems issues.• Assist with the support and upkeep of Windows 10 environments, including configuration, troubleshooting, and user support.• Help maintain Citrix-related access and session support to promote stable connectivity for end users.• Contribute to technical documentation by recording common fixes, support patterns, and system notes for ongoing team reference.
2026-06-26T00:00:00Z

Business Analyst

Hartford, CT
remote
Temporary / Contract
57 - 66 USD / Hourly
We are looking for a Business Analyst to support a long-term contract opportunity based in Farmington, Connecticut. This role will focus on analyzing business needs, refining operational processes, and helping deliver effective solutions in a structured environment. The ideal candidate brings strong analytical thinking, experience working with cross-functional teams, and the ability to translate complex requirements into clear documentation and actionable outcomes. Responsibilities: • Analyze business workflows and identify opportunities to improve efficiency, accuracy, and service delivery across key operations. • Gather, document, and validate business requirements by partnering with stakeholders, subject matter experts, and project teams. • Support configuration-related activities to align system functionality with business needs and documented process requirements. • Perform gap assessments to compare current processes with target-state needs and recommend practical solutions. • Contribute to initiatives involving ADPEV5, pay frequency harmonization, and bridge loan processes by documenting impacts, dependencies, and business rules. • Participate in Agile Scrum ceremonies, track action items, and help ensure requirements are clearly understood throughout the project lifecycle. • Review operational and business documents for completeness, consistency, and alignment with project objectives and compliance expectations. • Collaborate with customer service and call center teams to evaluate process pain points and improve user and customer experiences.
2026-07-27T00:00:00Z

Desktop Support Analyst

East Hartford, CT
onsite
Temporary / Contract
25 - 30 USD / Hourly
Desktop Support Technician Location: East Hartford, CTEmployment Type: Contract (9-12 Months)Schedule: 40 Hours Per Week, Monday-Friday About the Opportunity: Robert Half is seeking a Desktop Support Technician to join a growing IT team. This position will provide a mix of end-user support, workstation deployment, employee onboarding, and technology rollout assistance.The ideal candidate will possess strong desktop support skills, enjoy working directly with end users, and be comfortable handling a variety of technical issues in a fast-paced environment. Responsibilities:<ul><li>Provide desktop and end-user support for employees across multiple locations</li><li>Troubleshoot hardware, software, networking, and peripheral device issues</li><li>Image, configure, deploy, and replace laptops and desktop computers</li><li>Support employee onboarding, workstation setup, and equipment provisioning</li><li>Manage and resolve support tickets while maintaining excellent customer service</li><li>Assist with hardware inventory and asset tracking activities</li><li>Support technology refresh initiatives and workstation deployment projects</li><li>Coordinate technology-related tasks associated with office expansions, relocations, and operational initiatives</li><li>Work closely with internal IT teams to ensure timely issue resolution</li><li>Document technical issues, resolutions, and support procedures</li></ul>
2026-07-27T00:00:00Z