<p>The individual in this position will handle daily support practices, incident support, projects, etc. and provide feedback to the technical and leadership teams. Network Engineers install and maintain network & telecom infrastructure, collect network performance data, and resolve network issues in collaboration with vendors, and IT teams. They work at organizations' centralized network operations or data centers. It is expected that the candidate has demonstrated historical competency in networking while also has the technical aptitude to progress towards cross disciplinary technology operations support.</p><p>Responsibilities</p><p>• Provide Tier 3 Technical Support.</p><p>• Occasional travel (primarily day travel by automobile) to branch sites within a region to address technical needs.</p><p>• Resolve incidents by thorough troubleshooting delivering data-driven options utilizing the OSI model.</p><p>• Execute or implement changes and infrastructure requests.</p><p>• Install and configure network & telecom hardware and software, including routers, switches, firewalls, wireless access points, cubes, Adtrans.</p><p>• Monitor network performance to identify and resolve issues promptly.</p><p>• Maintain network security by implementing security measures and protocols per the Bank’s standards.</p><p>• Manage network backup and recovery processes to ensure data integrity and availability.</p><p>• Perform regular maintenance and updates on network & telecom systems to ensure optimal performance.</p><p>• Troubleshoot and provide client support for technology and infrastructure issues.</p><p>• Document and update incident technical details into service desk ticketing system.</p><p>• Maintain comprehensive documentation of network configurations, changes, and inventory.</p><p>• Generate regular reports on network performance, security incidents, and usage statistics.</p><p>• Communicate with key stakeholders to provide frequent status updates regarding technical issues and status of the remediation efforts.</p><p>• Execution of standard operational processes which involve technology and client interfaces.</p><p>• Perform all triage functions</p><p>• Extensive in-depth familiarity with Cisco IOS, UCS, UCM, UCCX, CER and monitoring platforms</p><p>• Perform hardware replacements</p><p>• Troubleshoot software or configuration related issues</p><p>• Adhere to operating procedures</p><p>• Identify and remediate possible major impacting events within the network</p><p>• Work with vendors across the technology to provide the highest possible uptime rate of network services</p><p>• Quickly identify the layer 1 and 2 connections to an IP address</p><p><br></p><p><br></p>
We are looking for an experienced Network Architect to design and implement advanced infrastructure solutions tailored to meet organizational needs. This role requires expertise in system architecture, cloud-based platforms, and secure network operations to support business-critical applications. Join our team in The Woodlands, Texas, where you will help shape and optimize the backbone of our technology systems.<br><br>Responsibilities:<br>• Develop and implement robust network architectures that align with business objectives.<br>• Collaborate with stakeholders to identify and integrate solutions for identity and access management (IAM).<br>• Design and oversee API development processes to ensure seamless system interoperability.<br>• Lead efforts in configuring and managing Amazon EC2 instances for scalable cloud operations.<br>• Optimize application architecture to enhance performance and security across platforms.<br>• Provide technical guidance for Snowflake integration and ensure efficient data warehousing.<br>• Monitor and troubleshoot network performance to maintain high availability and reliability.<br>• Establish and enforce security protocols to safeguard critical systems and data.<br>• Conduct regular evaluations of infrastructure to identify areas for improvement.<br>• Document processes and provide training to ensure effective knowledge transfer.
We are looking for a skilled Systems Administrator to manage and maintain our organization’s server systems and infrastructure. This role requires expertise in ensuring system performance, security, and reliability across various platforms. Located in Sugar Land, Texas, this position offers the opportunity to contribute to critical IT projects and support business continuity initiatives.<br><br>Responsibilities:<br>• Provide daily support for servers, systems, and remote access, including Active Directory, Citrix, Microsoft environments, file servers, Exchange 2019, and hybrid configurations with Exchange Online.<br>• Coordinate and oversee IT projects, including planning, communication, and documentation of system changes.<br>• Collaborate with vendors to manage outsourced services and ensure project deliverables.<br>• Develop, implement, and maintain disaster recovery and business continuity processes, participating actively in related exercises.<br>• Work closely with network, systems, and applications teams to support server hardware, software, and applications.<br>• Ensure compliance with security policies and procedures, maintaining system integrity.<br>• Plan and execute preventive maintenance, including software and hardware upgrades, patch management, and firmware updates.<br>• Monitor and report on information security metrics, addressing vulnerabilities and compliance issues.<br>• Stay informed on changes in IT security regulations and industry developments.<br>• Provide occasional on-call support for infrastructure needs and travel as required.
Robert Half is looking for a database administrator who loves the challenge of solving problems with multiple layers of complexity. If you are an efficient problem solver with highly tuned decision making skills, this may be the position for you. What you get to do every single day · Install, configure, and maintain all SQL Server instances across development, staging, and production environments · Ensure database server topology, configuration, and maintenance are designed and executed to meet SLA objectives · Advise on database design, tuning options, and other potential issues · Fix SQL Server service outages as they occur, including after hours and weekends · Configure SQL Server monitoring utilities to minimize false alarms · Baseline system performance and monitor for deviation, recommending and implementing improvements to slow running queries · When performance issues arise, you'll figure out the most effective way to increase performance including hardware purchases, server configuration changes, or index/query changes
We are looking for a highly skilled Network Engineer to join our team in Houston, Texas. In this role, you will act as a senior-level expert, overseeing the design, configuration, and management of enterprise network systems. You will play a crucial part in ensuring seamless operations, providing advanced support, and enhancing security across our organization's network infrastructure.<br><br>Responsibilities:<br>• Design, configure, and deploy network infrastructure including routers, switches, wireless systems, load balancers, and other network devices.<br>• Conduct thorough analysis of network issues and deliver high-level response management to resolve complex problems.<br>• Implement and maintain redundancy and high availability across enterprise connectivity to ensure uninterrupted operations.<br>• Lead efforts to secure network platforms by addressing vulnerabilities and managing patching cycles for hardware and software.<br>• Develop and enforce configuration standards while creating detailed support documentation.<br>• Perform failover testing and ensure changes to network configurations align with change management protocols.<br>• Collaborate with cross-functional teams and customers to develop solutions and troubleshoot network problems.<br>• Provide mentorship to entry level team members and act as the final escalation point for network-related issues.<br>• Manage procurement, implementation, and support of public and private circuits for remote and local networks.<br>• Utilize expert knowledge of firewalls, network segmentation, and monitoring tools to optimize network performance.
We are looking for an experienced Network Analyst III to join our team in Houston, Texas. In this long-term contract position, you will play a vital role in supporting enterprise network operations and collaborating on projects requiring advanced networking expertise. This role involves direct interaction with end users, requiring strong communication and troubleshooting skills, as well as extensive experience with firewalls and network security.<br><br>Responsibilities:<br>• Provide technical support for network-related issues, ensuring timely resolution and minimal disruptions.<br>• Act as a resource for diagnosing and resolving performance issues across networks and applications.<br>• Utilize network monitoring and configuration management tools to oversee operations and maintain optimal performance.<br>• Manage service requests, outages, and change requests through the organization's service portal.<br>• Identify and recommend technologies and solutions based on industry standards and best practices.<br>• Coordinate and oversee scheduled maintenance activities, including weekend operations.<br>• Collaborate effectively with global teams and end users to address technical concerns and provide clear communication.<br>• Troubleshoot and analyze data packets using tools like Wireshark to identify root causes of application performance issues.<br>• Support field technicians and ensure seamless operations within the Oil and Gas industry.<br>• Maintain and configure firewalls, VPNs, and other security protocols to safeguard network integrity.
<p><strong>Key Responsibilities</strong></p><ul><li>Administer and support Windows-based infrastructure, including servers, storage, operating systems, and applications, ensuring performance, availability, and recoverability</li><li>Design, deploy, and maintain Windows Server services (Active Directory, DNS, DHCP, GPO, IIS, RDS, file/print)</li><li>Lead server lifecycle activities including upgrades, migrations, virtualization, and cloud integrations</li><li>Troubleshoot escalated Tier 2/3 system and infrastructure issues</li><li>Monitor system performance, security, and capacity; recommend improvements and required hardware/software changes</li><li>Manage backups, disaster recovery, and system restoration efforts</li><li>Oversee Microsoft SQL Server environments including backups, patching, and performance tuning</li><li>Collaborate with vendors and third-party partners as needed</li></ul><p><br></p>
We are looking for a highly skilled Systems Administrator to oversee and enhance critical project cost systems for large-scale export initiatives. This position involves close collaboration with the Project Controls team to ensure optimal configuration, administration, and performance of EcoSys and associated applications. The ideal candidate will play a key role in maintaining system integrity, supporting end-users, and driving efficient project cost management.<br><br>Responsibilities:<br>• Configure and administer EcoSys modules, workflows, and settings within production and non-production environments.<br>• Manage user provisioning and permissions based on least-privilege principles, ensuring secure access aligned with contracts and funding structures.<br>• Convert business requirements into effective technical solutions and functional system enhancements.<br>• Monitor system performance, troubleshoot issues, and collaborate with vendors to resolve technical challenges.<br>• Implement system upgrades while adhering to established IT change management protocols.<br>• Develop and maintain custom reports, dashboards, and data visualizations to support business operations.<br>• Integrate EcoSys with other organizational platforms, maintaining smooth data flow and functionality.<br>• Support customized configurations within EcoSys to meet specific contract module requirements.<br>• Conduct advanced data analysis to assist project cost control teams and optimize system usage.<br>• Manage and update master data, including organizational structures, contract lines, and security groups.