We are looking for a Systems Analyst to support enterprise banking applications. This long-term contract opportunity is ideal for a detail-oriented candidate who can bridge business needs and technical solutions while helping maintain reliable, compliant, and well-integrated banking platforms. The role works closely with internal stakeholders and external vendors to improve system performance, support delivery initiatives, and ensure applications align with operational and regulatory expectations.<br><br>Responsibilities:<br>• Evaluate complex banking application needs and translate business, functional, and compliance expectations into practical system solutions.<br>• Oversee the rollout, enhancement, and ongoing support of core and related banking platforms that serve day-to-day operations.<br>• Build, maintain, and troubleshoot integrations across platforms using APIs, middleware tools, and file-based interfaces.<br>• Act as a senior resource for banking technologies and other connected financial systems.<br>• Use Oracle SQL and advanced data analysis techniques to investigate issues, reconcile information, and support reporting needs.<br>• Guide Agile delivery activities by contributing to solution discovery, refining requirements, supporting user stories, and helping manage defects through release cycles.<br>• Partner with vendors and internal teams to coordinate application updates, testing efforts, and production release schedules.<br>• Support incident response and production issue resolution, including high-priority events, to protect system stability and service continuity.
We are looking for a Help Desk/Desktop Support Analyst to join our team in Burton, Michigan on a short-term Contract assignment starting next week. This fully onsite role supports day-to-day technical needs for internal users, handling common desktop and access issues with a responsive, service-oriented approach. The ideal candidate brings hands-on experience with Microsoft Windows environments, user support, and practical troubleshooting across a range of end-user incidents.<br><br>Responsibilities:<br>• Provide front-line technical assistance for end users experiencing workstation, login, printing, and network connectivity issues.<br>• Resolve support requests through remote troubleshooting or onsite assistance at user locations as needed.<br>• Manage and update service desk tickets to ensure issues are documented, prioritized, and closed in a timely manner.<br>• Support user account access and password-related requests within Active Directory.<br>• Diagnose desktop and laptop problems in Microsoft Windows 10 environments and apply effective solutions.<br>• Escalate more complex incidents when necessary while maintaining clear communication with users and internal stakeholders.<br>• Install, configure, and support standard desktop hardware and software used across the organization.